• Journal of the Korean Society for Library and Information Science
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• v.50 no.1
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• pp.49-69
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• 2016

This study aims to draw implications on development of service quality evaluation criteria for academic libraries in Korea. First, this study review recent academic research trends on service quality evaluation criteria for academic libraries. Second, This paper diagnosed result of 'the pilot evaluation of academic libraries in Korea' conducted from 2010 and 2011 and prospect the direction on the evaluation of academic library according to 'Library Promotion Act' established in march 27, 2015. Finally, this article was performed comparative analysis of studies or criteria on service quality evaluation for academic libraries.

• 축산식품과학과 산업
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• v.7 no.1
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• pp.79-86
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• 2018

• Proceedings of the Korean Society for Quality Management Conference
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• 1998.11a
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• pp.189-197
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• 1998

The axiomatic hypothesis of the objective distribution of evaluation subjection will be proposed in this paper. On the basis of that, set up the random response model of the expert evaluation system and the quality control principle of expert base. Under this principle, develop the statistical quality control theory of expert base, further; provide the quality improvement technology for expert base.

• The KIPS Transactions:PartD
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• v.9D no.3
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• pp.435-446
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• 2002

Recently, many IT organizations develop software system with reusable component. Effective reusing of components increases software development productivity and quality. And, development of high quality component documents decrease maintenance problems, which are issues in component-based software development. In this paper, we propose a quality evaluation model of component development documents by empirical research. It consists of component quality reference model (CQRM) and quality evaluation model (CQEM). CQRM contains quality guidelines for component developers. CQEM contains evaluation guidelines for component consumers and distributors. We performed case study to verify this paper. Also, we presented quality improvement methods and improvement effects of component development documents. The quality evaluation model of component development documents proposed in this paper leads component development documents with high quality, and provides a rational quality evaluation model.

• 축산식품과학과 산업
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• v.6 no.1
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• pp.34-45
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• 2017

• Journal of Korean Public Health Nursing
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• v.26 no.1
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• pp.137-146
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• 2012

Purpose: The purpose of this study is to evaluate the work environment and job satisfaction of hospital workers and to assess their effects on quality of services under the national long-term care hospital evaluation (hereafter, national evaluation), which has implemented since 2008. Methods: A self-administered survey was conducted on 178 hospital workers' at 18 hospitals in Chungcheong province, Korea. Survey questionnaires include questions about respondent' awareness of the national evaluation and any change in work environment and job satisfaction under the national evaluation. We used a path analysis to assess the effects of work environment and job satisfaction on quality of services. Results: Results showed that the effects of the national evaluation on work environment and job satisfaction were positive, which, in turn, leads to better quality of services. Improvements in the work environment under the national evaluation have resulted in increased job satisfaction. High scores for job satisfaction showed a significant association with the quality of services provided in long-term care hospitals. In addition, the national evaluation itself had a positive effect on improving quality of services. Conclusions: In order to facilitate quality improvement activities under the national evaluation, it is suggested that workers be provided with education and training. Continuous efforts to improve work environment and to enhance job satisfaction would lead to provision of better quality of services in long-term care hospitals.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.38 no.2
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• pp.17-30
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• 2015

Technology-oriented national R&D programs produce intellectual property as their final result. Patents, as typical industrial intellectual property, are therefore considered an important factor when evaluating the outcome of R&D programs. Among the main components of patent evaluation, in particular, the patent right quality is a key component constituting patent value, together with marketability and usability. Current approaches for patent right quality evaluation rely mostly on intrinsic knowledge of patent attorneys, and the recent rapid increase of national R&D patents is making expert-based evaluation costly and time-consuming. Therefore, this study defines a hierarchy of patent right quality and then proposes how to quantify the evaluation process of patent right quality by combining text mining and regression analysis. This study will contribute to understanding of the systemic view of the patent right quality evaluation, as well as be an efficient aid for evaluating patents in R&D program assessment processes.

• The KIPS Transactions:PartD
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• v.16D no.1
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• pp.73-82
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• 2009

Open Source Software has over 60 percent of application software development but previous studies of objective quality model and characteristic to utilize Open Source Software appeared to be low and there are few studies regarding quantitative evaluation methods to evaluate Open Source Software. To solve these problems, in this paper, we propose a quality evaluation model, "Logical Open Source Software quality model", which is able to utilize for developing and maintaining application software and quantitative quality evaluation method that can utilize in the proposed model. The proposed Open Source Software quality model derives quality characteristics based on literature and it forms six main-features and twelve sub-characteristics by comparing with the quality characteristic of ISO/IEC 9126 and twelve evaluation metrics that can measure the metrics and the characteristics quantitatively. To verify efficiency of the proposed quality evaluation model, we apply the proposed quality evaluation to top 5 project management system (PMS) software in open source software community and prove its availability.

• Journal of Digital Convergence
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• v.13 no.8
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• pp.91-99
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• 2015

Reviewing the previous researches related to SW quality, we find that they are mostly quality evaluation models for SW quality improvement and maturity-design models for software project management evaluation. There are few studies for the appropriateness of SW quality management by Quality Control(QC) functions. Moreover, they are bound for government's SW R&D projects in the view of the third party. Therefore, we propose means for the objective evaluation of SW quality management's appropriateness by QC functions. For this reason, there are three research proposes in our study as follows. Firstly, we produce problems for the evaluation of the existing government's SW R&D project management's appropriateness. Secondly, to overcome the drawbacks for the evaluation of the appropriateness of SW quality management, new appropriateness evaluation methods are proposed. Lastly, we investigate the availability and effectiveness of the appropriateness evaluation methods for WBS projects.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.1
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• pp.89-111
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• 2015

The purpose of this study is to review recent academic studies on the service quality evaluation of libraries in Korea and to derive from research trends and several suggestions. This paper compared and analyzed service quality evaluation models in the field of library and information science and management science. This study also conducted comparative analysis of academic journal articles on 'service quality evaluation models of digital libraries'(2002~2007) and 'service quality evaluation of libraries'(2009~2014) in Korea.