Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
권호 표지
DOI QR코드

DOI QR Code

A study of appropriateness evaluation method for quality activity management of Software R&D Project

융복합 시대의 국가 SW R&D 프로젝트에 대한 품질활동관리 적정성 평가 방안 연구

  • Seo, Young Wook (Dept. of Business Consulting, Graduate School at Daejeon University) ;
  • Chae, Seong Wook (Dept. of Business Administration, Hoseo University)
  • 서영욱 (대전대학교 일반대학원 융합컨설팅학과) ;
  • 채성욱 (호서대학교 경영학부)
  • Received : 2015.06.10
  • Accepted : 2015.08.20
  • Published : 2015.08.28
Download PDF
⟨ Previous Next ⟩

Abstract

Reviewing the previous researches related to SW quality, we find that they are mostly quality evaluation models for SW quality improvement and maturity-design models for software project management evaluation. There are few studies for the appropriateness of SW quality management by Quality Control(QC) functions. Moreover, they are bound for government's SW R&D projects in the view of the third party. Therefore, we propose means for the objective evaluation of SW quality management's appropriateness by QC functions. For this reason, there are three research proposes in our study as follows. Firstly, we produce problems for the evaluation of the existing government's SW R&D project management's appropriateness. Secondly, to overcome the drawbacks for the evaluation of the appropriateness of SW quality management, new appropriateness evaluation methods are proposed. Lastly, we investigate the availability and effectiveness of the appropriateness evaluation methods for WBS projects.

최근에 소프트웨어(SW) 융복합 시대를 맞아 SW품질관리의 중요성에 대한 관심이 높아지고 있다. 이에 본 연구에서는 품질관리전담기관의 SW품질활동관리 적정성을 객관적으로 평가 할 수 있는 방안에 대하여 기존의 품질 활동관리 적정성 사례를 기반으로 새로운 적정성 평가 방안을 제안하고자 한다. 이를 위하여 다음과 같이 연구 목적을 세 가지로 설정한다. 첫째, 기존의 국가 SW R&D 프로젝트의 SW품질활동관리 적정성 평가의 문제점을 도출하고 분석한다. 둘째, 기존의 SW품질활동관리 적정성 평가에 대한 문제점을 극복할 수 있는 새로운 적정성 평가 방법을 제안한다. 셋째, 새로운 적정성 평가 방법을 WBS(World Best Software) 프로젝트를 대상으로 적용해서 그 가능성과 효과성에 대하여 살펴본다. 본 연구에서 새롭게 제시한 국가 SW R&D 품질활동관리 적정성 평가 프레임워크를 대형 SW R&D 프로젝트인 WBS 프로젝트의 2개 과제에 실질적으로 적용해봄으로써 새로운 품질활동관리 적정성 평가 프레임워크의 효과성과 실무 적용 가능성을 입증하였다.

Keywords

References

  1. Software Engineering White Book: KOREA 2013, National IT Industry Promotion Agency, 2013.
  2. J. D. Park.S. N. Jeon.Y. W. Seo, "A Present Situation and Future Plan for Quality Management of Software R&D Project". KEIT PD Issue Report, Vol 10, 2011.
  3. S. N. Jeon.S. E. Lee, "The Performance Analysis of Quality Management for the National Defence Subjects of WBS(World Best Software) Project". Communications of KIISE, Vol. 30, No. 9, pp.19-26, 2012.
  4. S. C. Jeon, "Design of maturity model for software project management level evaluation". Journal of Advanced Navigation Technology, Vol. 15, No. 4, pp.609-615, 2011.
  5. K. K. F. Yuen.H. C. W. Lau, "A fuzzy group analytical hierarchy process approach for software quality assurance management: Fuzzy logarithmic least squares method". Expert Systems with Applications, Vol. 38, pp.10292-10302, 2011. https://doi.org/10.1016/j.eswa.2011.02.057
  6. Y. H. Kim.S. G. Kim, "An Analysis on the R&D Productivity and Efficiency of Korea: Focused on Comparison with the OECD Countries". Journal of Technology Innovation, Vol. 19, No. 1, pp.1-27, 2011. https://doi.org/10.1080/19761597.2011.578418
  7. D. P. Cha.Y. J. Jeong , "A Study on the Earned Value Management for Large National R&D commercialization Program". 2010 Spring Conference of Society of Korea Industrial and Systems Engineering, pp.1-9, 2010.
  8. T. S. Huh.K. S. Choi.S. J. Jhun.M. H. Park, "An Economic Feasibility Analysis on the Establishment of Dedicated Management System for the National R&D Reports". Journal of the Society of Korea Industrial and Systems Engineering, Vol. 32, No. 2, pp.45-56, 2009.
  9. K. Y. Lee.Y. H. Kim.K. J. Han, "A Quantitative Method for Quality Improvement of Information System Audit Evaluation". Journal of the Korea Society of Computer and Information, Vol. 17, No. 4, pp.173-184, 2012. https://doi.org/10.9708/jksci.2012.17.4.173
  10. N. Baddoo.H. Tracy, "Motivators of Software Process Improvement: an analysis of practitioners' views". Journal of Systems and Software, Vol. 62, No. 2, pp.85-96, 2002. https://doi.org/10.1016/S0164-1212(01)00125-X
  11. T. Dyba, "An Instrument for Measuring the Key Factors of Success in Software Process Improvement". Empirical Software Engineering, Vol. 5, No. 4, pp.357-390, 2001. https://doi.org/10.1023/A:1009800404137
  12. T. Hayley, "Software Process Improvement at Raytheon". IEEE Software, Vol. 13, No. 6, pp.33-41, 1996. https://doi.org/10.1109/52.542292
  13. World Best Software, Ministry of Science, ICT and Future Planning, Korea Evaluation Institute of Industrial Technology, 2013.
  14. A. Parasuraman.V. A. Zeithaml.L. L. Berry, "Servqual: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality", Journal of Retailing. pp.12-40, 1988.
  15. K. H. Kim.K. S. Whang, "A Study on the Quality Determinants in Management Consulting". Korean Management Science Review, Vol. 18, No. 1, pp.15-28, 2001.
  16. D. Kim.H. Kim.Y. Ahn, "An Effect on the Audit Quality and Customer Satisfaction by the Service Quality of Information System Audit". The KIPS transactions. Part D, Vol. 11-D, No. 7, pp.1467-1476, 2004.
  17. T. W. Kyung.S. K. Kim, "A Study on the Priority Analysis of Information Systems Audit Evaluation Factors between Stakeholders". Information Systems Review, Vol. 10, No. 1, pp.161-195, 2008.
  18. K. H. Sung.J. H. Lee.S. Y. Park, "An Effect on Customer Satisfaction by the Consulting Service Quality of Internal Information Technology Audit". Journal of the Korea society of IT services, Vol. 9, No. 4, pp.71-94, 2010.