• 제목/요약/키워드: entrepreneurial service

검색결과 73건 처리시간 0.022초

청년 창업의지의 영향요인과 창업행동 간의 관계 (A Study on the relationship between the entrepreneurial intention influencing factors in one's youth and the entrepreneurial behavior)

  • 김장호;금용필
    • 한국산학기술학회논문지
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    • 제21권7호
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    • pp.555-563
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    • 2020
  • 대학생은 미래의 잠재적 창업자들이다. 이들을 대상으로 한 창업교육은 창업문화 확산과 함께 창업을 통해 경제성장에 기여할 수 있도록 하는 대학의 중요한 역할이라고 할 수 있다. 이에 본 연구에서는 창업교육을 이수한 대학생들을 대상으로 창업의지에 영향을 주는 선행요인을 규명하고 창업의지와 창업행동 간의 관계를 실증적으로 밝히고자 하였다. 창업에는 많은 불확실성이 따르기 때문에 예비창업자들은 창업에 대한 두려움을 가진다고 할 수 있다. 기업가정신은 이러한 두려움을 감소시킬 뿐 아니라 창업의지에 긍정적인 영향을 준다는 것을 선행연구에서 확인하였다. 본 연구는 기업가정신, 창업의지, 창업행동으로 이어지는 연구모형을 제시하고 이를 실증분석을 통해 검정하였다. 그 결과 제품이나 서비스의 변화를 적극적으로 시도하는 혁신성, 창업에서 발생하는 돌발적인 난관을 해결하는 문제해결능력, 창업하고자 하는 분야에 대한 전문성이 창업의지에 긍정적인 영향을 미치며, 창업의지는 창업행동에 긍정적인 영향을 미치는 것으로 확인되었다. 본 연구는 실증분석의 결과를 토대로 결론에서는 창업교육이 대학생들의 창업의지와 창업행동 향상에 긍정적인 역할을 하고 있다는 점을 논의하였다. 또한 기업가정신을 포함한 대학생 창업교육의 중요성과 필요성을 호소하였으며, 창업교육의 방향성을 시사점으로 제시하였다.

핀테크 기업의 혁신성과에 영향을 미치는 요인에 관한 실증연구 (An Empirical Investigation into the Effect of the Factors on the Innovation Performance of FinTech Firms)

  • 윤보성;김용진
    • 경영정보학연구
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    • 제22권3호
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    • pp.59-80
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    • 2020
  • 우수한 핀테크 기업은 고객의 니즈를 창출하거나 고객의 문제를 정확히 파악하고 이를 차별화된 IT 및 조직의 혁신성을 통해 솔루션을 제공함으로써 가치를 창출한다. 따라서 고객 문제의 해결과 결부되는 혁신성과는 핀테크 기업의 생존과 성장을 위한 필수 조건이 된다. 본 연구는 핀테크 기업의 혁신성과와 관련한 서비스적, 기술적, 문화적 측면의 역량을 종합적으로 살펴보기 위해, 서비스 지향성과 혁신성과의 관계에서 IT 연관성과 기업가적 문화의 매개역할을 중심으로 역동적 조직역량의 관점에서 구조모형을 설계하고 이를 실증하였다. 분석 결과는 서비스 지향성과 혁신성과의 관계에서 IT 연관성과 기업가적 문화가 매개역할을 하는 것으로 나타났다. IT 연관성과 기업가적 문화는 개별적으로 부분매개를 하였지만 둘을 통합한 모델에서는 서비스 지향성이 혁신성과에 미치는 직접적인 영향력이 줄어들면서 두 요소를 반드시 경유하여 혁신성과에 영향을 미치는 것으로 나타났다. 이 결과에 따르면, 핀테크 기업은 고객 문제를 정확히 이해하고 그에 적합한 서비스 목표를 수립하며 이를 달성하기 위한 제반 전략을 정렬하여야 한다. 또한 이러한 전략적 방향 하에서 IT 자원과 역량이 조직의 모든 기능에서 적극적으로 활용될 수 있도록 하고 기업가적 문화를 제도적으로 정착시킴으로써 보다 높은 혁신성과를 달성할 수 있다.

Influence of Individual Entrepreneurial Orientation on the Performance of Small and Medium Enterprises in Malaysia

  • KOE, Wei-Loon;RONI, Mastura;CHIN, Tee Suan
    • The Journal of Asian Finance, Economics and Business
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    • 제9권5호
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    • pp.325-333
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    • 2022
  • This study examined the influence of three elements of individual entrepreneurial orientation (IEO), namely innovativeness, risk-taking, and proactiveness on the performance of small and medium enterprises (SMEs). It is worth noting that SMEs have experienced low productivity, low profit, and low performance during the COVID-19 pandemic era. Although several studies have shown that entrepreneurial orientation (EO) is a key factor of company performance, few have focused on IEO. This study employed a quantitative research design because all variables were measurable. It used a questionnaire to survey 384 SMEs in the service sector and employed structural equation modeling (SEM) in data analysis. The findings suggested that SMEs' performance was influenced by risk-taking and proactiveness. This could be related to the fact that SMEs have a less formal structure, allowing owner-managers to take risks and make quick decisions. Furthermore, high performance was ensured by being very sensitive to market trends and changes in the business environment. Innovativeness was not a significant factor in influencing the performance of SMEs. Perhaps it was rather difficult for SME owner-managers to be innovative due to the lack of various resources. This study successfully re-confirmed the effect of IEO on business performance and highlighted the importance of risk-taking and proactiveness in improving the performance of SMEs.

창업 멘토링 기능이 교육만족과 추천의도 그리고 창업의도에 미치는 영향 : 여대생을 중심으로 (The Effect of Entrepreneurial Mentoring Quality on Educational Satisfaction, Recommendation Intention and Entrepreneurial Intention : Focused on Female College Students)

  • 배지은;한인수;이필수
    • 한국프랜차이즈경영연구
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    • 제8권2호
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    • pp.25-36
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    • 2017
  • Purpose - Recently, entrepreneurship education has been revitalized with interest in entrepreneurship. Entrepreneurship education is an educational service activity that is provided for entrepreneurship and individual start-up success within a certain period of time. According to previous studies on entrepreneurship and entrepreneurship, the satisfaction of entrepreneurship education affects entrepreneurship and as a result increases entrepreneurship. In recent years, the number of female entrepreneurs has also increased as the number of entrepreneurial issues has increased. Based on previous studies, this research proposed the theoretical framework about the structural relationships among mentoring quality (career development, psychological social, role modeling), education satisfaction, recommendation intention and entrepreneurial intention. This study is to find out the possibility of attempting to create a theoretical basis for entrepreneurial mentoring education in entrepreneurship education program. Research design, data, and methodology - In this model, mentoring quality consists of three sub-dimensions such as career development, psychological social, and role modeling. In order to test research model and hypotheses, the data were collected from 203 female college students who participated in entrepreneurial education. The data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and structural equational modeling with SPSS 24.0 and SmartPLS 3.0 statistical program. Result - The results of the study are as follows. First, role modeling has a positive effect on recommendation intention and entrepreneurial intention. Second, career development has a strong negative effect on the entrepreneurial intention. Third, career development and role modeling had a positive effect on educational satisfaction, and educational satisfaction had positive influence on recommendation intention and entrepreneurial intention. Conclusions - As women's social advancement becomes more active, start-up support programs including entrepreneurship mentoring are increasing. The results of this study suggest how to use the mentoring program mix and how to allocate the resources for the education program when the entrepreneurial education manager plans and executes the mentoring education program. For example, this study shows that career development and role modeling enhance educational satisfaction, and in turn increase recommendation intention and entrepreneurial intention. This means that entrepreneurship education should consist of contents that include career development functions such as sponsorship, guidance, protection, and provision of challenging work. In addition, the findings of this study indicate that mentors should perform the function of allowing the participants to have confidence and professional thinking ability at the time of start up based on their experiences.

대학 창업교육 서비스품질이 교육만족과 창업의도에 미치는 영향에 관한 연구 (A Study on the Effect of Startup Education Service Quality on Education Satisfaction and Entrepreneurship Intention)

  • 김상화
    • 문화기술의 융합
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    • 제9권1호
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    • pp.183-190
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    • 2023
  • 본 연구에서는 대학의 창업교육 서비스품질이 교육만족과 창업의도에 미치는 영향에 관한 연구이다. 대학에서 다양한 창업교육이 운영되고 있지만 창업의도에 대한 연구는 많이 이루어지지 않고 있다. 본 연구에서는 창업의도를 높이기 위한 요인을 분석하기 위해 창업 교육의 서비스 품질이 교육만족과 창업의도에 미치는 영향에 대해 살펴보았다. 이러한 연구 목적을 달성하기위하여 대구.경북 소재 대학생들을 대상으로 설문지를 배포하였고 성실하게 응답한 설문지 298부에 대한 통계 분석을 SPSS 22를 활용하여 진행하였다. 창업교육 서비스 품질이 교육만족에 미치는 다중회귀분석결과 유형성, 응답성, 확신성, 공감성은 유의미한 영향을 미쳤으나, 신뢰성은 유의미한 영향을 미치지 않으며, 교육만족은 창업의지에 유의미한 영향을 미쳤다. 최근 우리나라 창업이 활성화되고 있으며 창업교육, 창업지원정책, 사업화 지원 등 다양한 프로그램들이 생겨나고 있다. 대학의 창업 교육서비스품질이 창업의지에 영향을 미치는데 교육만족도를 높이기 위해서 서비스품질 역량을 강화해야 할 것이다.

프랜차이즈 기업가 열정이 기업신뢰, 일체감, 그리고 충성도에 미치는 영향 (The Effect of Franchise Entrepreneurial Passion on Corporate Trust, Identification, and Loyalty)

  • 박흥진;한상호;김은정
    • 한국프랜차이즈경영연구
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    • 제8권3호
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    • pp.17-27
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    • 2017
  • Purpose - In align with the increasing competition in both online and offline franchise markets caused by the increasing impact of social networking service, entrepreneurial passion(EP) of the franchise owners has crucial impact on the stakeholders. This study proposed the customer among stakeholders has the critical influence firm's success and examined the structural relationship between entrepreneurial passion(EP) and trust, identification, and loyalty from the customer's perspective. Research design, data, and methodology - This study examines the structural relationship between entrepreneurial passion(EP), trust, identification, and loyalty from the customer's perspective. More specifically, the EP were measured using three sub-dimensions such as EP-inventing(Perceived passion for inventing), EP-founding(Perceived passion for foundting), and EP-developing(Perceived passion for developing). In order to verify the research purposes, research model and hypotheses were developed. All constructs were measured with multiple items developed and tested in the previous studies. Each item was measured on a 7 point Likert-scale anchored by '1 = strongly disagree, 7 = strongly agree'. The data were collected from 449 franchise consumers through online survey and were analyzed using SPSS 21.0 and Smart PLS 3.0. statistical program. Result - The results of this study are as follows. First, EP-inventing and EP-developing have significant impacts on corporate trust. Second, EP-founding does not have significant impact on corporate trust. Third, EP-inventing and EP-founding have significant impacts on consumer identification. Fourth, EP-developing does not have impact on identification directly, but does indirectly through corporate trust as a mediator. Fifth, corporate trust and identification have significant impacts on loyalty. Conclusions - This indicates that the foodservice franchise CEOs should continuously develop new menus and service to fulfill customer needs. EP-inventing of the food franchise CEOs may enhance customer trust for higher quality of product or service, and EP-developing can also be a driving force for customer trust as it embeds belief in customers that the franchise is sustainably developing. Also, food franchise CEOs should first clarify the support process for the existing brands before developing new ones. Customers tend to lead the trend by using brands that satisfy new trends in the foodservice franchise market, and it could have identification with the trend-setting franchise. Customers do not accept if a company is different from their personal image or norms. So the franchise CEOs must create identification with customers by building corporate trust. Corporate trust influences consumer behavior and emotion, thus the franchises need to secure trust by improving product or service continuously.

창업가 기업가정신 요인, 경영 관리적 요인, 자본적 요인이 창업성과에 미치는 영향 연구: 미용서비스업 분야 소상공인지원정책의 개선방향 중심으로 (A Study on the Influence of Personal Characteristics, Business Management Factors, and Capital Factors on Entrepreneurial Performance: In the Center of Ameliorating Small Businesses Supporting Policy by Government in Beauty Service Industry)

  • 곽진만;양영석;김명숙
    • 벤처창업연구
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    • 제12권3호
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    • pp.119-133
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    • 2017
  • 본 연구는 창업가 개인적 특성 요인, 경영 관리적 요인, 자본적 요인, 점포요인이 창업성과에 미치는 영향을 통하여 미용서비스업 분야의 소상공인지원정책이 창업성과에 미치는 영향을 분석하였다. 미용서비스업체의 창업성과에 영향을 미치는 요인으로 경영 관리적 요인의 하위변수인 인적자원관리와 창업초기 자본적 요인 그리고 점포요인이 창업성과에 영향을 미치는 것으로 분석되었다. 미용서비스업체의 창업성과에 정부지원정책인 자금지원정책, 교육지원정책, 컨설팅지원정책이 조절효과가 있는가에 관한 연구내용은 다음과 같다. 정부자금지원정책, 교육지원정책, 컨설팅지원정책은 창업성과에 유의한 영향을 미치는 인적자원관리, 창업초기 자본금, 점포요인에 조절효과는 없는 것으로 분석되었다. 이는 자금지원이 정책적 효과를 입증하기 위한 제도적 지원이 아니라 창업자의 창업성과를 만들어가는 실효성 있는 지원방안이 필요로 하며, 교육지원정책과 컨설팅지원정책은 미용서비스업체의 특성을 고려한 정책적인 반영과 현실적인 교육지원과 컨설팅지원이 필요로 하다고 본다. 특히, 기존의 소상공인의 정책적 지원과는 다른 미용서비스업체의 실질적인 경영활동과 성과창출 과정을 반영하는 방향으로 확대될 필요가 있다고 하겠다.

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Entrepreneurial Ecosystem - What Boosts Herders' Business Most in Mongolia?

  • Delgersaikhan, Amarjargal
    • STI Policy Review
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    • 제8권2호
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    • pp.94-109
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    • 2017
  • Entrepreneurship is a creation of new combinations of goods and services. Today, every aspect of business operations has been changing, which we call development. The conventional business included production and manufacturing of goods and serving things the customer needed. Today, the business has changed form so that the demands of customers are shaped by the good or service which has been created by the businesses. Entrepreneurship in Mongolia is not a new concept but nowadays the number of entrepreneurs in Mongolia has grown sharply. Mongolia was a nomadic culture during its history and is probably the only nomadic culture left in the world today. Mongolian herders are the largest and the most powerful representation of successful entrepreneurs in Mongolia. Another practice of herders in the world are in Australia. Along with a comparison of the policy and government support system of Australia, this study intends to assess how 6 factors of the entrepreneurial ecosystem fit herders in Mongolia. As a result of this assessment, we propose policy to support the entrepreneurial mechanism of herders and identify cultural factors which support the existence of herding.

Examining the Intrapreneurship Drivers and Strategy: Case Study of Property Services in Indonesia

  • AZIS, Pusfitalisya;AMIR, Muhammad Taufiq
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.169-179
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    • 2020
  • This study examines the drivers and implementation of intrapreneurship strategy in a property service company. Using a qualitative case study approach, the study interviewed four managers involved in related intrapreneurship initiatives. The data was validated by an expert and a practitioner from a different company. The implementation of the company's intrapreneurship strategy is limited to improving new ways of working and developing products and services. However, business development and the creation of new business models are still limited. From several intrapreneurship driving factors, it was observed that the company practices are considered adequate with regard to top management support, leadership, flexibility in carrying out work, as well as in fairly harmonious arrangements for ongoing business relationships with the intrapreneurship projects. On the other hand, human resources with entrepreneurial behavior are still minimal. Similarly, the driving factors in reward and training that promote entrepreneurial behavior are also considered to be insufficient. The application of intrapreneurship as a strategy requires understanding and commitment from all parties in the organization. This study provides insight into the Indonesian context and proposes that intrapreneurship initiatives are less likely to succeed if they are not supported by developing a more systematic entrepreneurial mindset, behavior, and culture.

Effect of Entrepreneurial Passion and Positive Emotions on Customer Responses: Mixed Methods Approach

  • HAN, Youngwee;HAN, Sangho
    • 유통과학연구
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    • 제18권5호
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    • pp.35-47
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    • 2020
  • Purpose: In the highly competitive franchise market, the perceived entrepreneurial passion and emotions of customers are very important, because it impacts on the success of companies. Thus, the purpose of this paper is to suggest how the impact of the franchise entrepreneurial passion and positive emotions on the brand trust and loyalty of customers. Research design, data and methodology: This study analyzes data was collected through questionnaires on customer(n=480) who had visited franchise restaurants. Analysis of used collected data was based on the mix method using quantitative and qualitative comparative analysis. Results: The quantitative analysis results showed inventing passion, developing passion, positive emotions that perceived by customers have a positive impact on brand trust. On the other hand, founding passion did not have an impact on loyalty in quantitative analysis. but when combined with developing passion in qualitative comparison analysis, but when combined with developing passion in qualitative comparison, that became the sufficient condition of high loyalty of customers. Conclusions: The franchisor of the Korean franchise industry is indiscriminately overusing the founding franchisees, causing social problems. In this situation, founding passion can have a negative impact on customers. Therefore, the franchisors must have management capabilities by strictly managing the founding rules of the franchisee and disclosing the corporate vision.