• 한국치위생학회지
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• 제10권5호
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• pp.887-895
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• 2010

Objectives : In this study, 233 dental hygiene students in Seoul and Gyeonggi areas were surveyed in order to provide the basic data for more effective clinical practice by investigating the stress they experience during the clinical practice and how they cope with stress; Methods : 5 areas in stress factors as environmental factor, interpersonal factor, role and activity, ideal and value, and the amount of BEPSI and 4 areas in their coping methods as problem-oriented, social support, emotion-oriented, and wishful thinking were measured by Liker 5-point scale. Results : 1. The satisfaction level of subjects on their major was the highest as 'generally satisfied (50.6%),' and their satisfaction level of clinical practice was also the highest as 'generally satisfied (32.6%).' 2. The clinical practice stress was 2.76 points on average, and their stress factors were ideal and value (3.18), environmental factor (2.98), role and activity (2,70), the amount of BEPSI (2.55), and interpersonal factor (2.37). And the way how they cope with stress were 3.29 points on average, wishful thinking (3.71), social support (3.36), problem-oriented (3.13), and emotion-oriented (2.95). 3. The clinical practice stress according to clinical training institutions showed significant differences: university dental hospitals and general hospitals (2.83), dental clinics (2.65), and dental hospitals (2.63). 4. The clinical practice stress showed a negative correlation between the satisfaction level of major and the satisfaction level of clinical practice (p<0.01), and the more satisfaction they had in their major and clinical practice, the less stress during the clinical practice. 5. In the correlation between each subordinate factor of the stress in clinical practice and how to cope with it, interpersonal factor and emotion-oriented factor, the amount of BEPSI and wishful thinking showed a positive correlation (p<0.05). Conclusions : In this study, it is necessary to develop clinical practice program that is to increase satisfaction and provide motivation in order to reduce the stress during clinical training.

• 복식문화연구
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• 제26권6호
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• pp.1015-1027
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• 2018

In the retail environment where online-shopping malls are growing, offline store are find it difficult to survive simply by selling their products. As a result, offline retailers are trying to find unique services that are appealing to their customers. In such a market environment, marketing strategies that stimulate the five senses other than the sight can be an alternative. Therefore, this research is aimed at observing the effect of the senses on emotion and purchase intention in a fashion retail context. A two by two experimental design (existence vs non-existence of scent x existence vs. nonexistence of eating chocolate) between subjects was used. A total of 120 participants were randomly assigned to the four situations, and they were asked to complete the questionnaires about emotion and purchase intention. The survey data were statistically analyzed using SPSS 23.0, and results are as follows. After a two-way ANOVA, we observed a statistically significant effect of the scent service on pleasure and purchase intention the sweet offering service on purchase intention. Moreover, when scents service and sweet offering service were provided at the same time, the highest purchase intention was obtained among other services. In addition, we studied the effects of emotions on purchase intentions, and the pleasant emotions resulting from the services have a positive effect of on purchase intentions.

• 한국간호교육학회지
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• 제7권2호
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• pp.183-195
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• 2001

The purpose of this study was to identity the relationship among emotional expression, emotional support, and psychosocial well-being, to analyze the factor affect the psychosocial well-being and to provide the data-based for effective development of emotional education program. The subjects for this study were 553 undergraduate college nursing students. The period of data collection was from 16 to 30, June, 2001. The instruments used for this study were emotional expressiveness scale (EES), ambivalence over emotional expressiveness questionnaire (AEQ), affect intensity measure (AIM), social support scale (SSS), and psychosocial well-being index (PWI). Data were analyzed by use of Descriptive Statistics, ANOVA, t-test, Stepwise multiple regression, Pearson's correlation coefficient with SPSS WIN program. The Major results were as follows: 1. The average score of items for the AIM, EES, AEQ were moderate at 3.8, 3.7 and 3.4. The level of SSS was high at 7.2 and PWI was low at 52.1. 2. Significant correlation were found between the AIM, EES, and AEQ. The EES was positively correlated with the SSS and negatively correlated with the PWI. On the other hand, the AEQ was positively associated with the PWI and negatively associated with the SSS. There was significantly negative correlation between the SSS and PWI. 3. In demographic characteristics, significant difference was shown only in the EES. The EES was significantly different according to grade. The difference in the SSS and PWI between 3groups were significant at the EES and AEQ. 4. Results from hierarchical multiple regression analysis indicated that the EES, AEQ, and AIM had influence on the SSS. And perceived the AEQ and SSS together explained 18.7% of variance in the PWI. The results of study provide evidence about the roles of emotion in psychosocial well-being. As a result, this study suggests that later study would be required to identify factors affect the psychosocial well-being and to develop the emotional education program to enhance emotional expression.

• 한국응용곤충학회지
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• 제54권4호
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• pp.409-417
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• 2015

본 연구는 곤충산업 시장에서 지역자원을 활용한 동애등에 체험프로그램을 개발하기 위해 체험객의 곤충체험 지향성에 따라 세분화 하고 세분화된 체험객의 특성을 프로파일 하고자 수행되었다. 문헌연구를 바탕으로 곤충체험 지향성의 주요 속성을 도출하였으며, 곤충 체험객과 곤충체험 박람회의 참석자를 대상으로 설문조사를 실시하였다. 총 325부의 유효표본을 수집하여 실증분석에 사용하였으며 체험 지향성의 속성은 교육 지향성, 정서 지향성, 사회 지향성, 자아 지향성과 연관되었다. 응답자는 학생들과, 자녀가 있는 부모를 대상으로 설문조사에 응답하도록 하였다. 군집분석 결과 2개와 3개의 군집으로 분류되었으며, 예측타당성 및 판별분석 결과 모두 높게 나타나 최종 분석을 위해 응답자를 3개의 군집으로 적절하게 세분화하였다. 3개의 군집은 체험에 소극적, 중도적, 적극적 지향 집단으로 명명하였으며, 적극적 지향 집단은 곤충체험에 대해 다양하게 지향하는 집단으로 5 ~ 9세와, 10 ~ 14세의 자녀를 둔 부모는 감성적 체험 프로그램을 선호하고 체험 프로그램 비용으로 7 ~ 8천원의 지불의사를 밝혔다. 세분 집단의 특성을 살펴본 결과 소극적 지향 집단과 중도지향적 집단은 교육적 체험에 가장 높게 지향하는 것으로 나타났으나 이들을 체험 프로그램에 관심을 갖게 위해서는 교육 지향적 프로그램을 개발하고 홍보마케팅을 강화한다면 참가의도가 높아질 수 있을 것으로 보인다. 본 연구의 결과와 시사점은 곤충산업의 6차 산업화 활성화에도 기여할 수 있는 기초자료로 다양한 지향성을 충족시킬 수 있는 곤충체험 프로그램 개발에 유용하게 사용될 수 있을 것으로 기대된다.

• Asia pacific journal of information systems
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• 제21권4호
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• pp.45-62
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• 2011

The notion of information systems (IS) continuance has recently emerged as one of the most important research issues in the field of IS. A great deal of research has been conducted thus far on the basis of theories adapted from various disciplines including consumer behaviors and social psychology, in addition to theories regarding information technology (IT) acceptance. This previous body of knowledge provides a robust research framework that can already account for the determination of IS continuance; however, this research points to other, thus-far-unelucidated determinant factors such as habit, which were not included in traditional IT acceptance frameworks, and also re-emphasizes the importance of emotion-related constructs such as satisfaction in addition to conscious intention with rational beliefs such as usefulness. Experiences should also be considered one of the most important factors determining the characteristics of information system (IS) continuance and the features distinct from those determining IS acceptance, because more experienced users may have more opportunities for IS use, which would allow them more frequent use than would be available to less experienced or non-experienced users. Interestingly, experience has dual features that may contradictorily influence IS use. On one hand, attitudes predicated on direct experience have been shown to predict behavior better than attitudes from indirect experience or without experience; as more information is available, direct experience may render IS use a more salient behavior, and may also make IS use more accessible via memory. Therefore, experience may serve to intensify the relationship between IS use and conscious intention with evaluations, On the other hand, experience may culminate in the formation of habits: greater experience may also imply more frequent performance of the behavior, which may lead to the formation of habits, Hence, like experience, users' activation of an IS may be more dependent on habit-that is, unconscious automatic use without deliberation regarding the IS-and less dependent on conscious intentions, Furthermore, experiences can provide basic information necessary for satisfaction with the use of a specific IS, thus spurring the formation of both conscious intentions and unconscious habits, Whereas IT adoption Is a one-time decision, IS continuance may be a series of users' decisions and evaluations based on satisfaction with IS use. Moreover. habits also cannot be formed without satisfaction, even when a behavior is carried out repeatedly. Thus, experiences also play a critical role in satisfaction, as satisfaction is the consequence of direct experiences of actual behaviors. In particular, emotional experiences such as enjoyment can become as influential on IS use as are utilitarian experiences such as usefulness; this is especially true in light of the modern increase in membership-based hedonic systems - including online games, web-based social network services (SNS), blogs, and portals-all of which attempt to provide users with self-fulfilling value. Therefore, in order to understand more clearly the role of experiences in IS continuance, analysis must be conducted under a research framework that includes intentions, habits, and satisfaction, as experience may not only have duration-based moderating effects on the relationship between both intention and habit and the activation of IS use, but may also have content-based positive effects on satisfaction. This is consistent with the basic assumptions regarding the determining factors in IS continuance as suggested by Oritz de Guinea and Markus: consciousness, emotion, and habit. The principal objective of this study was to explore and assess the effects of experiences in IS continuance, with special consideration given to conscious intentions and unconscious habits, as well as satisfaction. IN service of this goal, along with a review of the relevant literature regarding the effects of experiences and habit on continuous IS use, this study suggested a research model that represents the roles of experience: its moderating role in the relationships of IS continuance with both conscious intention and unconscious habit, and its antecedent role in the development of satisfaction. For the validation of this research model. Korean university student users of 'Cyworld', one of the most influential social network services in South Korea, were surveyed, and the data were analyzed via partial least square (PLS) analysis to assess the implications of this study. In result most hypotheses in our research model were statistically supported with the exception of one. Although one hypothesis was not supported, the study's findings provide us with some important implications. First the role of experience in IS continuance differs from its role in IS acceptance. Second, the use of IS was explained by the dynamic balance between habit and intention. Third, the importance of satisfaction was confirmed from the perspective of IS continuance with experience.

• 서비스연구
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• 제14권1호
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• pp.77-90
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• 2024

본 연구는 소비자의 감성과 경험이 중요한 서비스 분야에서 생성형 인공지능을 활용하는 방법에 대한 조사를 목표로 활용시의 환각 현상을 최소화하고, 소비자의 감성 및 경험에 대한 전략적 서비스를 개발하는 것에 초점을 맞추고 있다. 이를 위해 기계적인 방식의 접근과 사용자가 프롬프트를 직접 생성하는 방식을 검토하였고, 사업아이템 정의 제공, 페르소나 특성 값 제공, 예시와 맥락형 동사명령, 출력 포멧과 톤 컨셉 지정 등의 프롬프트 생성 요인을 중심으로 실험적으로 적용하였다. 연구는 생성형 AI가 제공하는 맞춤형 콘텐츠의 정확성과 사용자 만족도를 향상시키는 데 기여할 수 있는 방안을 탐색한다. 또한, 이러한 접근 방식은 생성형 인공지능을 실제 서비스에 적용 시 발생할 수 있는 환각 현상 중심의 문제들을 해결하는 데 중요한 역할을 하며, 생성형 인공지능을 통한 소비자 서비스 혁신에 기여할 것으로 기대한다. 연구 결과는 소비자의 감성과 경험을 풍부하게 해석하는데 생성형 인공지능이 중요한 역할을 할 수 있음을 보여주며, 이는 다양한 산업 분야에서의 활용 가능성을 넓히고, 기술 발전을 넘어 소비자 감성 및 경험 전략의 새로운 방향을 제시할 것으로 기대한다. 하지만, 아직은 연구가 생소한 생성형 AI 기술 기반의 연구를 진행함으로써 미흡한 부분이 많다. 향후 연구에서는 더 다양한 산업 환경 적용으로 연구요인들의 범용성과 조건별 효과를 더 깊이 탐구할 필요가 있다. 또한, AI 기술의 급속한 발전에 따라 새로운 형태의 환각 증상과 이에 대응하는 새로운 전략 개발에 관한 연구가 지속해서 이루어져야 할 것이다.

• 서비스연구
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• 제14권3호
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• pp.188-205
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• 2024

푸드트럭 비즈니스는 이동식 차량을 이용하여 다양한 음식을 판매하는 소규모 외식업 형태로, 최근 도시 중심지나 행사장에서 큰 인기를 끌고 있다. 그러나 경쟁이 치열해짐에 따라 고객 만족도를 높이고, 재방문을 유도하기 위한 서비스 품질 관리의 중요성이 더욱 주목받고 있음에도 불구하고 이에 관한 실증적 연구는 다소 부족한 상태이다. 이에 본 연구에서는 이러한 푸드트럭 서비스에 대한 고객 경험을 분석하여 서비스품질 개선을 위한 전략적 인사이트를 도출하는 것을 목표로 한다. 이를 위해 구조적 토픽모델링을 활용해 푸드트럭 관련 고객 리뷰 데이터를 분석하여 50개의 주요 토픽을 도출하였으며, 최적의 토픽 개수를 설정하기 위한 다양한 모형 진단과 해석 가능성을 종합적으로 검토하는 과정을 통해 서비스 경험과 관련된 주요 토픽을 확정하였다, 도출된 토픽이 전반적인 고객 만족도에 미치는 영향을 회귀분석을 통해 실증적으로 검증한 결과, "음식 맛", "직원 친절도", "긍정적 감정" 등이 고객 만족도에 긍정적인 영향을 미치는 반면, "지연된 서비스", "부정적 감정", "음료 서비스" 등이 부정적인 영향을 미치는 것으로 나타났다. 이러한 분석을 바탕으로, 푸드트럭 운영자들이 고객 피드백을 체계적으로 분석하고 이를 기반으로 서비스 개선과 혁신을 추진할 수 있는 구체적인 방법을 제시하였다. 본 연구는 푸드트럭과 같은 소규모 비즈니스 환경에서도 데이터 기반 의사결정의 중요성을 강조하였으며 이를 통해, 서비스 산업에서의 토픽모델링 활용 가능성을 확장하는 데 기여한다.

• 재활간호학회지
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• 제6권1호
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• pp.26-39
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• 2003

The elderly can experience a lot of stressful events and the stress acts as a various fluent that affects a well-being level, the self-contentment of lives, and the achievements by themselves. Also, the elderly are different from the young in many unexpressed stress and have diverse copings for perceived stress. Moreover, they mainly seem to use a problem-focused coping and an emotion-focused coping. To use whatever copings is to improve the quality of life in the old period and very important fact to achieve their ends. The purpose of this study was to investigate the relationship between Perceived Stress and the Ways of Coping in the Elderly and to gain the baseline data for development of nursing intervention program for improve to the quality of life in the elderly. The design of this study was a correlational study. The subjects of this study consisted of 230 of the elderly living in Pusan. The data was collected from 1st July. to 1st September, 2002. The instruments used for this study were 'Perceived Stress Scale(20items, 5point. scale)' developed by Kang In(1990) and translated by Lee young-ja(1999), and its reliability is Cronbach's ${\alpha}=.89$. 'Coping Scale(30items, 4point. scale, 14 items about a problem-focused coping, 16 items about an emotion-focused coping, 4 points scale) developed by Lazarus & Folkman(1984) and translated by Yang Young-hee(1998). The reliability of this study is Cronbach's ${\alpha}=.90$. The data was analyzed by the SPSS WIN 10.0 program using frequency, percentage, mean, standard deviation, t-test, ANOVA & Scheffe test and Pearson's correlation coefficient. The results of this study were as follows; 1. The mean score of perceived stress was $31.75{\pm}10.23$(Min 20, Max 100), which the item mean score was $1.59{\pm}.51$(Min 1, Max 5). 2. The number of subjects in a problem-focused coping was 72(31.3%), the number of subjects in an emotion-focused coping was 158(68.7%) 3. There were statistically significant positive correlation between perceived stress and problem-focused coping method and the more emotion-focoused coping method.(r=.180, r= .209, P< .05). It means the more stress, the more problem-focused coping method and the more emotion-focused coping method. 4. There was significant difference the score of perceived stress according to sex (F=-5.057, P=.000)marital status, (F=-2.909, P=.004), economic level, (F=10.243, P=.000), paticipated meeting, (F=9.346, P=.000), perceived health status(F=5.117, P=.007). 5. There was significant difference the score of problem-focused coping method according to age(F=14.200, P=.000), marital status (F=2.432, P=.0160), economic level (F=14.410, P=.000), monthly income, (F=8.300. P=.000), income resource (F=10.235, P=.000), educational level (F=15.222, P=.000), occupation (F=1.544, P=.041), paticipated meeting (F=4.936, P=.008), perceived health status(F=5.655, P=.004). And there was significant difference the score of emotion-focused coping method according to monthly income(F=4.781, P=.009), income resource(F=2.930, P=.035), educational level(F=6.101, P=.003), religionF=2.698, P=.032), paticipated meetings(F=7.285, P=.001). As a result of the study, the elderly had a bit less stress and the two-thirds of the elderly used the emotion-focused coping. Thus, the more perceived stress, the more problem-focused coping method and the more emotion-focused coping method. Accordingly, to improve the quality of life of the elderly, there needs and applies a nursing intervention program that relieves the stress and use effective coping method.

• 한국실내디자인학회논문집
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• 제20권1호
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• pp.33-42
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• 2011

This study, by applying the experiential and psychological thought category of "impression" as the space design strategy for drawing out "sensitivity," aims to break down the psychological mechanism forming the image held by the subject, and based on such segmentation, seek and strategize an effective design methodology. The subject's memory, pure sensation, and movement sensation are set as the preceding determinants comprising the psychological mechanism of space impression. The control determinants for achieving activation of psychological effect are reinterpreted as the relations of memory-cognition, sensation-perception, and movement-sensation and categorized into a cognitive strategy based on association, metaphor and remembrance; a direct sensation strategy based on formation, superposition and transposition of sensation; and a sensation strategy of process-formation based on expectation organization and reversal, contraction and relaxation. Each strategy is achieved through the formal, material and structural control of architecture. As a restructuring of the design methodology that has been experientially applied, the strategy categorization is important in that, by presenting the usefulness and effect by strategy according to space experience, it makes concrete the basic data that are useful for designing experience of sensitivity.

• 한국실내디자인학회논문집
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• 제38호
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• pp.100-107
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• 2003

The space can recognize by experience of sense, the each space to make identity through this. The contemporary architecture make possible an experience of sense through a complex paradigm and a composite concept expression. The material is not the assist to make a form, but to induce an image and an emotion of designers. The new material make possible the different design expression and the new aesthetic value. The appearance of difference material means the possibility to realize a designer's concept. The purpose of the study Is to analyze the new possibility of material expression through the study on material expression of interior design to associate the sense of being alive, to use basic data of the relation the material and the creativity. The study range is to define the sense of being alive, to image expression of material. It is to analyze the expression method of materials through to analyze the contemporary interior design. The expression method of materials to image the sense of being alive is direct and indirect and compromise. The interior design is visually to realize designer's concept, and the interior designer has to realize their it. The later study is on detail of material, in order to realize of material.