• Title/Summary/Keyword: educational services

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The Influence of Beauty Academies' Relationship Marketing on Quality of Educational Services and Learners' Relationship Commitment (미용학원의 관계마케팅이 교육서비스 품질 및 학습자 관계몰입에 미치는 영향)

  • Jae-Reen Kim;Jae-Nam Lee
    • Journal of the Korean Applied Science and Technology
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    • v.40 no.4
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    • pp.616-630
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    • 2023
  • This study attempted to investigate the influence of relationship marketing on the quality of educational services and learners' relationship commitment, and the goals are to provide basic data needed to develop business management strategies and promote the growth of beauty education industry. For this, a questionnaire survey was performed against the students from beauty academies in Yeongnam region, and a total of 503 copies were used for final analysis. The study results found the followings: First, there were differences by each factor among relationship marketing, quality of educational services and learners' relationship commitment. Second, relationship marketing revealed a statistically significant effect on the quality of educational services. Third, relationship marketing showed a significant influence on learners' relationship commitment. Fourth, the quality of educational services showed a significant effect on learners' relationship commitment. It is anticipated that the study results would be available as basic data needed for beauty academies to develop business management strategies and promote the growth of beauty academy industry.

Students' Satisfaction and University Reputation through Service Quality in Private Higher Educational Institutions in Bangladesh

  • ALAM, Mohammad Manjur;ALAUDDIN, Md.;SHARIF, Mohd Yasin;DOOTY, Evana Nusrat;AHSAN, Syed Md. Hasib;CHOWDHURY, Mustafa Manir
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.91-100
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    • 2021
  • Educational institutions play a critical role in national development through the advancement of skilled human resources and intellectual society. The number of higher educational institutions (HEIs) is increasing significantly in Bangladesh. Students have a number of options from which to select their preferred educational institutions. Hence, HEIs should think about the quality of services they provide to students. The objective of this study is to measure students' satisfaction and university reputation through service quality (SQ) in a private higher educational institution (PriHEI) in Bangladesh. Primary data was collected from 270 students of International Islamic University Chittagong (IIUC), Bangladesh, through a simple random sampling technique. In this study, data was analyzed through descriptive statistics, correlation, measurement model using confirmatory factor analyses, and structural equation modeling (SEM). The results showed that transport services have indirect but medical and physical facilities have both direct and indirect significant effects on overall students' satisfaction. Further, the administrative services and research facilities have significant indirect effects on overall students' satisfaction. Finally, the results of structural equation modeling (SEM) confirm that the reputation of the university is directly associated with overall students' satisfaction.

A Study on the Analysis of the Variables Affecting the Educational Services of School Libraries (학교도서관 교육서비스의 영향요인에 관한 연구)

  • Kim, Sung-Jun;Suh, Jin-Won
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.4
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    • pp.163-192
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    • 2009
  • The purpose of this study is to investigate the factors that affect the educational service of school libraries and to seek effective ways to revitalize the services following an analysis of the influence size and the cause and effect of each factor. For this, after deciding the variables through a comprehensive investigation based on documentary research, the variables were operationalized. These variables are school members' recognition and support, teacher librarians' expertise, cooperation between teachers and teacher librarians, the school curriculum, a shortage of teacher librarians' time, the educational environment and educational services. Fourteen hypotheses on the cause and effect among the seven variables were analyzed by applying SEM (Structural Equation Modeling). The result is that the key factors of educational services are teacher librarians' expertise, cooperation between subject teachers and teacher librarians, and the school curriculum. As a result, active methods for the educational services of school libraries were sought.

A Study on the Development of Educational Services to Collaborate between Cultural Heritage Institutions (문화유산기관의 협업을 통한 교육서비스 개발에 관한 연구 - 기록관·도서관·박물관을 중심으로 -)

  • Han, Hee-Jung;Yuk, Hye-In;Oh, Yu-Jin;Kim, Yong
    • Journal of Korean Society of Archives and Records Management
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    • v.14 no.2
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    • pp.31-60
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    • 2014
  • Traditionally, archives, libraries, and museums have been known to have common responsibilities in providing public service, despite of their differences in the nature of holdings. Recently, these institutions, which are keeping archival materials, increasingly collaborate with each other to provide effective integrated user service in educational programs. The study highlights the importance of collaboration among cultural institutions and analyzes the exemplary cases inside and outside Korea. By analyzing the current educational services conducted by the institutions, focusing on weaknesses and strengths, the authors mention that the analysis results can be referred to them when developing a model of educational services. Based on the analysis, this study finally offers a plan to activate the collaboration of cultural heritage institutions in Korea and develop a model for educational services using the ADDIE model.

Socioeconomic Inequalities in Preventive Services among the Elderly: Results from Medical Checkup, Cancer Check, and BP Check (노년기 예방검진에서 사회경제적 불평등)

  • Chun, Hee-Ran;Kim, Il-Ho
    • Journal of Preventive Medicine and Public Health
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    • v.40 no.5
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    • pp.404-410
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    • 2007
  • Objectives: Due to the assumptions of homogeneity as well as challenges in the socioeconomic position of the elderly, they have been relatively neglected in studies of health inequalities. Therefore, this study was conducted to investigate the social inequalities in preventive services among elderly men and women. Methods: Data were obtained from a nationally representative sample of 342 men and 525 women aged 65 and over collected during the 2001 National Health and Nutrition Examination Survey. Age adjusted proportions and logistic regression were used to identify the social patterning of preventive services among elderly Koreans using various social position indicators. Results: The findings of this study generally supported the presence of social gradients in preventive services among the Korean elderly. The likelihood of using the service becomes progressively higher with social position. Educational level, income, and self-rated living status were significantly associated with increased medical checkups and cancer checks. In addition, logistic regression detected educational inequalities only among older women receiving BP checks. After being stratified based on health status and chronic disease status, social disparities still existed when educational level and self-rated living status were considered. Among unhealthy individuals, place of residence was observed as a barrier to medical checkups. Conclusions: This study demonstrated strong and consistent associations between socioeconomic position and preventive services among the elderly in Korea. The results indicate that public health strategies should be developed to reduce the barriers to preventive services encountered by the elderly.

IT Service Quality, Business Education Service Quality and Its Outcomes (IT서비스품질과 경영교육의 성과)

  • Kang, Man-Su;Park, Sang-Kyu;Suk, Yeung-Ki
    • Journal of Information Technology Services
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    • v.11 no.2
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    • pp.169-183
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    • 2012
  • Since the competition of higher education is more and more critical, the improvement of educational services is importantly considered. Despite the current situations, there are few studies addressing the relationships between education service quality and its outcomes. As educational service quality plays a key role in improving student satisfaction, universities provides a high level of educational services for students and reinforce their competitiveness through student satisfaction. This research investigates the relationships among IT service quality, business education service quality, trust, student satisfaction and student loyalty. In so doing, the current study establishes a theoretical model to test the proposed relationships. The results further suggest that the indirect effect of the IT service quality and the business education service quality enhances its impact of student satisfaction, trust, student loyalty. Finally, the authors draw conclusions and further research directions.

A Study on the Estimating method for Annual Maintenance Costs of Educational Facilities (교육시설물의 연차별 유지보수비 산정 방안에 관한 연구)

  • Son, Jae-Ho;Lee, Seung-Hyun
    • Journal of the Korean Institute of Educational Facilities
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    • v.19 no.5
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    • pp.21-28
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    • 2012
  • Current maintenance costs of the educational facilities have been determined by the years of services according to their foundation year. However, these maintenance costs have not considered maintenance and repairing. Therefore, this study suggests a new method to recalculate the years of services of schools by using the data of maintenance and repairing which is stored in the CAD drawing of the educational facilities. Also, since the data of maintenance and repairing has to be kept only for 5 years, the data is limited for the BTL project which has a maintenance period of 20 years. Thus, this study developed a new model to expand 5 years' data to the period of 20 years. This proposed model is expected to contribute in the maintenance and repairing of the BTL project.

A Study on Student Satisfaction with Educational Environment in a Cooking and Food Service Program (조리.외식관련 대학생들의 교육환경 만족도에 관한 연구)

  • Lee, Jong-Ho
    • Culinary science and hospitality research
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    • v.17 no.2
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    • pp.74-84
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    • 2011
  • The purpose of this study is to understand the relationship between educational environment services offered and student satisfaction with them. A survey was conducted to 314 students in a cooking and food service program. To achieve the purpose of this study, SPSS 17.0, a statistics program, was used for a descriptive analysis, a frequency analysis, a factor analysis, a multiple regression analysis, a cluster analysis and a One-Way ANOVA analysis. The hypothesis test result of the effect of educational environment services on satisfaction showed that there was a partially significant effect in satisfaction with facilities and lecturers(p<0.01) as well as administrative services (p<0.01). In the cluster analysis of educational environment services, cluster 1 was classified as a mistry cluster, cluster 2 as a satisfied cluster, cluster 3 as a dissatisfied cluster and cluster 4 as a positive cluster. They showed a statistically meaningful result in the one-way ANOV A(p<0.01).

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A Comparative Study on the Perception of the Job Seeking College Degree Candidates and the Librarians Concerning Library Specialized Services

  • Noh, Younghee
    • International Journal of Knowledge Content Development & Technology
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    • v.9 no.1
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    • pp.81-108
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    • 2019
  • This research has investigated the perceptions of subject specialization services and the opinions of students majoring in library and information science preparing for librarianship, librarians operating in the field, and library directors on the status and ways of nurturing subject specialization for librarians, among others. To this end, based on the results of previous research and the survey questionnaire analysis, we have presented a policy to train subject librarians. First, we have proposed a plan for systematizing the current educational system within the department of library and information science. We have also suggested ways to secure subject expertise based on curriculum management, minor programs, multi-major programs, and interdisciplinary major programs based on the standard curriculum model. Second, we have presented a subject specialization educational system for field librarians, and further suggested details for the development of an educational program that can help build subject expertise and the operation of educational methods as well as the personnel in charge of implementing the educational programs. Third, we have proposed institutionalization of the qualifications of the subject librarian where the qualification requirements have been organized considering academic background, major program, library career, and career experience in the subject specialization service, further suggesting the implementation and maintenance of the system.

A study on the exploration of domestic cases about the life-cycle policy related to educational digital contents (교육용 디지털 콘텐츠 수명주기 정책에 대한 국내 사례 탐색 연구)

  • Cha, Hyunjin
    • Journal of Digital Convergence
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    • v.17 no.5
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    • pp.11-21
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    • 2019
  • In rapidly changing educational technology and trends, services providing educational digital contents have been focused on offering new contents customized on the state-of-the-art technology and trends, rather than re-evaluating or eliminating the contents on service based on the changed topics and video quality. This study explores domestic cases about educational digital contents in order to draw implications on proper life-cycle models and effective re-evaluation periods for the quality assurance of the contents. To achieve this objective, representative services in primary-secondary, higher, and lifelong education sectors were selected, and experts in the services were participated in focused group interview. Based on the interview results, the re-evaluation process and life-cycle issues in the management of contents were analyzed according to the educational levels and the implications on the life-cycle models were drawn. This study contributes to establishing a basis for the systematic life-cycle policy of the services in order to make more sustainable management of the digital contents.