• Title/Summary/Keyword: eXplainable artificial intelligence

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Understanding Customer Purchasing Behavior in E-Commerce using Explainable Artificial Intelligence Techniques (XAI 기법을 이용한 전자상거래의 고객 구매 행동 이해)

  • Lee, Jaejun;Jeong, Ii Tae;Lim, Do Hyun;Kwahk, Kee-Young;Ahn, Hyunchul
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.07a
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    • pp.387-390
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    • 2021
  • 최근 전자 상거래 시장이 급격한 성장을 이루면서 고객들의 급변하는 니즈를 파악하는 것이 기업들의 수익에 직결되는 요소로 인식되고 있다. 이에 기업들은 고객들의 니즈를 신속하고 정확하게 파악하기 위해, 기축적된 고객 관련 각종 데이터를 활용하려는 시도를 강화하고 있다. 기존 시도들은 주로 구매 행동 예측에 중점을 두었으나 고객 행동의 전후 과정을 해석하는데 있어 어려움이 존재했다. 본 연구에서는 고객이 구매한 상품을 확정 또는 환불하는 행동을 취할 때 해당 행동이 발생하는데 있어 어떤 요소들이 작용하였는지를 파악하고, 어떤 고객이 환불할 지를 예측하는 예측 모형을 새롭게 제시한다. 예측 모형 구현에는 트리 기반 앙상블 방법을 사용해 예측력을 높인 XGBoost 기법을 적용하였으며, 고객 의도에 영향을 미치는 요소들을 파악하기 위하여 대표적인 설명가능한 인공지능(XAI) 기법 중 하나인 SHAP 기법을 적용하였다. 이를 통해 특정 고객 행동에 대한 각 요인들의 전반적인 영향 뿐만 아니라, 각 개별 고객에 대해서도 어떤 요소가 환불결정에 영향을 미쳤는지 파악할 수 있었다. 이를 통해 기업은 고객 개개인의 의사 결정에 영향을 미치는 요소를 파악하여 개인화 마케팅에 사용할 수 있을 것으로 기대된다.

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A Study on Image Annotation Automation Process using SHAP for Defect Detection (SHAP를 이용한 이미지 어노테이션 자동화 프로세스 연구)

  • Jin Hyeong Jung;Hyun Su Sim;Yong Soo Kim
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.1
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    • pp.76-83
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    • 2023
  • Recently, the development of computer vision with deep learning has made object detection using images applicable to diverse fields, such as medical care, manufacturing, and transportation. The manufacturing industry is saving time and money by applying computer vision technology to detect defects or issues that may occur during the manufacturing and inspection process. Annotations of collected images and their location information are required for computer vision technology. However, manually labeling large amounts of images is time-consuming, expensive, and can vary among workers, which may affect annotation quality and cause inaccurate performance. This paper proposes a process that can automatically collect annotations and location information for images using eXplainable AI, without manual annotation. If applied to the manufacturing industry, this process is thought to save the time and cost required for image annotation collection and collect relatively high-quality annotation information.

SIEM System Performance Enhancement Mechanism Using Active Model Improvement Feedback Technology (능동형 모델 개선 피드백 기술을 활용한 보안관제 시스템 성능 개선 방안)

  • Shin, Youn-Sup;Jo, In-June
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.896-905
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    • 2021
  • In the field of SIEM(Security information and event management), many studies try to use a feedback system to solve lack of completeness of training data and false positives of new attack events that occur in the actual operation. However, the current feedback system requires too much human inputs to improve the running model and even so, those feedback from inexperienced analysts can affect the model performance negatively. Therefore, we propose "active model improving feedback technology" to solve the shortage of security analyst manpower, increasing false positive rates and degrading model performance. First, we cluster similar predicted events during the operation, calculate feedback priorities for those clusters and select and provide representative events from those highly prioritized clusters using XAI (eXplainable AI)-based event visualization. Once these events are feedbacked, we exclude less analogous events and then propagate the feedback throughout the clusters. Finally, these events are incrementally trained by an existing model. To verify the effectiveness of our proposal, we compared three distinct scenarios using PKDD2007 and CSIC2012. As a result, our proposal confirmed a 30% higher performance in all indicators compared to that of the model with no feedback and the current feedback system.

Analysis of Malware Group Classification with eXplainable Artificial Intelligence (XAI기반 악성코드 그룹분류 결과 해석 연구)

  • Kim, Do-yeon;Jeong, Ah-yeon;Lee, Tae-jin
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.31 no.4
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    • pp.559-571
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    • 2021
  • Along with the increase prevalence of computers, the number of malware distributions by attackers to ordinary users has also increased. Research to detect malware continues to this day, and in recent years, research on malware detection and analysis using AI is focused. However, the AI algorithm has a disadvantage that it cannot explain why it detects and classifies malware. XAI techniques have emerged to overcome these limitations of AI and make it practical. With XAI, it is possible to provide a basis for judgment on the final outcome of the AI. In this paper, we conducted malware group classification using XGBoost and Random Forest, and interpreted the results through SHAP. Both classification models showed a high classification accuracy of about 99%, and when comparing the top 20 API features derived through XAI with the main APIs of malware, it was possible to interpret and understand more than a certain level. In the future, based on this, a direct AI reliability improvement study will be conducted.

A Proposal of Sensor-based Time Series Classification Model using Explainable Convolutional Neural Network

  • Jang, Youngjun;Kim, Jiho;Lee, Hongchul
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.5
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    • pp.55-67
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    • 2022
  • Sensor data can provide fault diagnosis for equipment. However, the cause analysis for fault results of equipment is not often provided. In this study, we propose an explainable convolutional neural network framework for the sensor-based time series classification model. We used sensor-based time series dataset, acquired from vehicles equipped with sensors, and the Wafer dataset, acquired from manufacturing process. Moreover, we used Cycle Signal dataset, acquired from real world mechanical equipment, and for Data augmentation methods, scaling and jittering were used to train our deep learning models. In addition, our proposed classification models are convolutional neural network based models, FCN, 1D-CNN, and ResNet, to compare evaluations for each model. Our experimental results show that the ResNet provides promising results in the context of time series classification with accuracy and F1 Score reaching 95%, improved by 3% compared to the previous study. Furthermore, we propose XAI methods, Class Activation Map and Layer Visualization, to interpret the experiment result. XAI methods can visualize the time series interval that shows important factors for sensor data classification.

A COVID-19 Chest X-ray Reading Technique based on Deep Learning (딥 러닝 기반 코로나19 흉부 X선 판독 기법)

  • Ann, Kyung-Hee;Ohm, Seong-Yong
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.4
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    • pp.789-795
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    • 2020
  • Many deaths have been reported due to the worldwide pandemic of COVID-19. In order to prevent the further spread of COVID-19, it is necessary to quickly and accurately read images of suspected patients and take appropriate measures. To this end, this paper introduces a deep learning-based COVID-19 chest X-ray reading technique that can assist in image reading by providing medical staff whether a patient is infected. First of all, in order to learn the reading model, a sufficient dataset must be secured, but the currently provided COVID-19 open dataset does not have enough image data to ensure the accuracy of learning. Therefore, we solved the image data number imbalance problem that degrades AI learning performance by using a Stacked Generative Adversarial Network(StackGAN++). Next, the DenseNet-based classification model was trained using the augmented data set to develop the reading model. This classification model is a model for binary classification of normal chest X-ray and COVID-19 chest X-ray, and the performance of the model was evaluated using part of the actual image data as test data. Finally, the reliability of the model was secured by presenting the basis for judging the presence or absence of disease in the input image using Grad-CAM, one of the explainable artificial intelligence called XAI.