• Title/Summary/Keyword: e-Learning User Satisfaction

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Moderating Effect of Learning styles on the relationship of quality and satisfaction of e-Learning context (이러닝의 품질특성과 만족도에 관한 학습유형의 조절효과)

  • Ahn, Tony Donghui
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.35-45
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    • 2017
  • This study aims to explore the effect of quality factors and learning styles on users' satisfaction in e-Learning context. For this purpose, statistical methods such as reliability test, factor analysis, ANOVA, regression analysis were carried out using the survey data from university students. The quality factors of e-Learning were classified into contents, system, service, and interpersonal activities while learning styles were classified into positive-cooperative, self-directed, environmental-dependent, and passive styles. The results showed that each quality factors of e-Learning has a strong positive effect on user satisfaction, and self-directed group has higher satisfaction than other groups. Learning styles have moderating effects on the quality-satisfaction relationship, and especially, the group of passive learning style has a strong moderating effect on the interpersonal activities. Theoretical and practical implications and future research directions are drawn from these findings.

Key Factors Affecting Students' Satisfaction and Intention to Use e-Learning in Rwanda's Higher Education (르완다 고등교육기관 학생들의 e-러닝 만족도 및 사용의도에 영향을 미치는 핵심요인 연구)

  • Violaine, Akimana;Hwang, Gee-Hyun
    • Journal of Digital Convergence
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    • v.17 no.5
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    • pp.99-108
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    • 2019
  • This study aims to explore key factors which influence user's decision-making on the adoption of e-learning. We integrated UTAUT and Information Success Models to test that four independent factors affect student satisfaction to use e-learning in Rwanda's higher education. Data was collected by surveying students of University of Rwanda and Protestant Institute of Social Sciences (n=206). The analysis results showed that performance expectancy, facilitating conditions and effort expectancy except for social influence have a significant effect on students' satisfaction. This can help university administrators understand the factors that influence students' adoption of e-learning and incorporate these results into Rwanda's e-learning design and implementation. In final, Rwanda's government can contribute to establishing the e-learning policy and allocating its relevant resources centered on student needs.

A Study of the Structural Relationship of Corporate e-Learning in Quality, Users' Learning Characteristics and Customer Orientation in Hotel Industry (호텔 e-Learning의 품질 및 사용자 학습특성과 고객지향성과의 구조적 관계에 관한 연구)

  • Ji, Yun Ho;Park, Tae Soo;Kim, Minsun;Moon, Yun Ji
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.10a
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    • pp.575-577
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    • 2013
  • The research was aimed at the hotel industry's employees in order to test the efficiency of e-Learning, which is emerging as the alternative training system to the conventional one. The independent variables are the quality of e-Learning, including the qualities of the system, contents, and service of e-Learning, and the learning characteristic factor, including the quality factor of e-Learning, the self-efficacy of the user, learning motivation, and the flow of learning. Furthermore, the intervening variables are its perceived usefulness and the satisfaction factor of the user known as the so-called utility of e-Learning, continuous intention to use in terms of efficaciousness, and the spread of education and training. The dependent variable is customer orientation, known as the ultimate efficaciousness of corporate e-Learning.

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e-Book Viewer's Quality Factors Influencing User Satisfaction: Comparison by Content Type (전자책 뷰어의 사용만족에 영향을 주는 품질 요인: 콘텐츠 유형별 비교)

  • Yun, Haejung;Kim, Doojong;Lee, Choong C.
    • The Journal of Society for e-Business Studies
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    • v.20 no.2
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    • pp.73-91
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    • 2015
  • Nowadays, 'books' are not limited to tangible items no longer, but can be intangible digital contents, along with advancement in e-Book technology and the growth of the markets. However, the role of e-Book viewers that links digital contents and readers has been rarely studied. In this study, therefore, we examined the effects of e-Book viewer's system quality (ease-of-use, functional diversity, interactivity) and design quality (convenient design, intuitive design, emotional design) on user satisfaction, and also tested if these relations are different by the content types (cartoon, novel, and learning contents). Research findings show that all the independent variables, except for interactivity, affect user satisfaction in overall groups. In viewing cartoon content, ease-of-use, convenient design, and emotional design were significant antecedents, and intuitive design and emotional design were found important factors in novel content, while functional diversity and interactivity affect user satisfaction in learning content. We expect these findings can provide useful insights to the providers of e-Book viewers.

A Learning Study of the Product Control System Using Smartphones (스마트폰을 이용한 공정관리시스템의 학습연구)

  • Koo, Min-Jeong
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.12
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    • pp.197-204
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    • 2011
  • In this paper, There is a study of a smartphone-based App for e-learning when the process control of manufacturing. First, That is obtained the control limit lines after inputted by the measured data and able to look up the assignable causes and then can display those causes. A User of this App can access the record about assignable causes using the record menu and can use with an e-Learning tool. Because that were provided in the form of a control process theory and bulletin announcements. Helped to exchange information. In addition, the user's guide how to use this App. The result of this process control is provided by charts. The alarm message to the alertsymbol, depending on the level of color clearly was designed to UI which displays the results. After the questionnaire responses with respect to satisfaction of Utilization and satisfaction of the learning experience. The Utilization' satisfaction results Appeared that 82% of the participants were satisfied. And The learning's satisfaction results Appeared that 90% of the participants were satisfied.

Usability test for a medical image filing system (의료영상관리시스템의 사용성평가)

  • 박재희;이남식
    • Proceedings of the ESK Conference
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    • 1993.04a
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    • pp.41-48
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    • 1993
  • In order to provide design concept and guidelines for the user interface of MIDAS$^{TM}$(Medical Image Display and Archiving System), a questionnire survey and empirical study were conducted. User and task requirements were analyzed based upon usrvey results. The empirical study was done on the 1.0 version of MIDAS to find out the influence of user charactenistics (i.e.job, experiences, etc.) and UI design factors(i.e. layout, wording, procedures) on various usability measures(i.e. performance, satisfaction). To perform empinical tests, eight task scenarios were selected and user interactions were recorderded using an auto-logging software. The results show that the doctor group requires more learning time. Also, eight types of user errors such as commision, omission, repeat were identified and the causes of the errors were analyzed related to UI design factors. UI design guidelines were suggested for a new version of medical image filing system.m.

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Amazon product recommendation system based on a modified convolutional neural network

  • Yarasu Madhavi Latha;B. Srinivasa Rao
    • ETRI Journal
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    • v.46 no.4
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    • pp.633-647
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    • 2024
  • In e-commerce platforms, sentiment analysis on an enormous number of user reviews efficiently enhances user satisfaction. In this article, an automated product recommendation system is developed based on machine and deep-learning models. In the initial step, the text data are acquired from the Amazon Product Reviews dataset, which includes 60 000 customer reviews with 14 806 neutral reviews, 19 567 negative reviews, and 25 627 positive reviews. Further, the text data denoising is carried out using techniques such as stop word removal, stemming, segregation, lemmatization, and tokenization. Removing stop-words (duplicate and inconsistent text) and other denoising techniques improves the classification performance and decreases the training time of the model. Next, vectorization is accomplished utilizing the term frequency-inverse document frequency technique, which converts denoised text to numerical vectors for faster code execution. The obtained feature vectors are given to the modified convolutional neural network model for sentiment analysis on e-commerce platforms. The empirical result shows that the proposed model obtained a mean accuracy of 97.40% on the APR dataset.

The Task-Based Approach to Website Complexity and The Role of e-Tutor in e-Learning Process (e-러닝 학습자 만족을 이끄는 것은 무엇인가? 지각된 웹사이트 복잡성(Perceived Website Complexity)과 e-튜터(e-Tutor)의 역할)

  • Lee, Jae-Beom;Rho, Mi-Jung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.8
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    • pp.2780-2792
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    • 2010
  • In this study, we examine what components of e-learning environment affect e-learners' satisfaction. We focus on the task based approach to perceived website complexity(PWC). We study about the role of e-tutor using the internet, telephone, text message and e-mail etc. To test our model, we collected 235 data from online learners of Korea Culture & Content Agency using survey method. The research was conducted by SPSS15.0. Our results show that the relationship between PWC and e-learner satisfaction was negative. The rules of e-tutor are supporting e-learning service and facilitating recommendation intention. This study provides implications to design future e-learning service, understand user's herd behavior and evaluate learning process developed.

The Effect of the Evaluation Factors of Educational Website's Contents on the User Satisfaction: A Perspective of Online Educational Websites for Elementary School Students (온라인교육 컨텐츠 평가요인이 사용자 만족도에 미치는 영향에 관한 연구: 초등학생 온라인교육 포탈사이트를 중심으로)

  • Ha Byeong-Hwan;Gwak Gi-Yeong
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.10a
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    • pp.323-326
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    • 2004
  • In recent years, domestic e-learning market has made rapid progress in its quality and quantity with the astonishing rate growth of internet. Although educational Websites are replacing the traditional second level education market, many of those Websites' contents have poor or unknown quality. To build an effective educational Website, it is essential to have clear evaluation criteria. Therefore, this study aims to examine what evaluation factors influence the satisfaction level of educational Websites for elementary school students. In conclusion, implications are discussed along with limitations and future research direction.

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Creating a Smartphone User Recommendation System Using Clustering (클러스터링을 이용한 스마트폰 사용자 추천 시스템 만들기)

  • Jin Hyoung AN
    • Journal of Korea Artificial Intelligence Association
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    • v.2 no.1
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    • pp.1-6
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    • 2024
  • In this paper, we develop an AI-based recommendation system that matches the specifications of smartphones from company 'S'. The system aims to simplify the complex decision-making process of consumers and guide them to choose the smartphone that best suits their daily needs. The recommendation system analyzes five specifications of smartphones (price, battery capacity, weight, camera quality, capacity) to help users make informed decisions without searching for extensive information. This approach not only saves time but also improves user satisfaction by ensuring that the selected smartphone closely matches the user's lifestyle and needs. The system utilizes unsupervised learning, i.e. clustering (K-MEANS, DBSCAN, Hierarchical Clustering), and provides personalized recommendations by evaluating them with silhouette scores, ensuring accurate and reliable grouping of similar smartphone models. By leveraging advanced data analysis techniques, the system can identify subtle patterns and preferences that might not be immediately apparent to consumers, enhancing the overall user experience. The ultimate goal of this AI recommendation system is to simplify the smartphone selection process, making it more accessible and user-friendly for all consumers. This paper discusses the data collection, preprocessing, development, implementation, and potential impact of the system using Pandas, crawling, scikit-learn, etc., and highlights the benefits of helping consumers explore the various options available and confidently choose the smartphone that best suits their daily lives.