• 월간포장계
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• 통권108호
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• pp.180-185
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• 2002

• 경영정보학연구
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• 제6권2호
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• pp.243-268
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• 2004

현재 e-CRM은 다양한 유형의 e-비즈니스에서 활용되고 있다. 이 가운데 본 연구에서는 지금까지 비교적 e-비즈니스 연구에 있어 사각지대에 놓여 있던 방송사의 온라인 커뮤니티 사이트를 활성화하기 위한 e-CRM을 연구함에 있어 성공적이면서 지속 가능한 커뮤니티를 특징짓는 요건들을 중심으로 각 방송사 사이트들을 분석하고 활성화 모형을 제시하고자 하였다. 방송사들에 대한 온라인 커뮤니티 사례를 분석한 결과 방송사들의 인터넷 사이트는 컨텐츠, 커뮤니티, 커머스의 순으로 발전하고 있음을 알 수 있었다. 이러한 사례분석에 근거하여 고객관계관리 활성화 모형을 고객유치, 고객유지, 고객강화, 고객활성화의 네 단계로 구분하여 주요한 이슈들을 제시하였다. 본 연구에서 제안한 고객관계관리 활성화 모형은 향후 후속연구를 위한 이론적 기반과 실무적 시사점을 제공하기를 기대한다.

• 벤처창업연구
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• 제2권2호
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• pp.49-68
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• 2007

본 연구는 인터넷 쇼핑몰 창업 시 활용할 수 있는 비즈니스 모델 사전 자가 평가 방법론을 개발하는 것이다. 자가 평가 방법론은 Bruce Merrifield 박사가 제안한 BMO 모형을 인터넷 쇼핑몰에 맞도록 재구성하였으며, 평가 항목이 변형을 위해 인터넷 비즈니스의 특징, 인터넷 비즈니스 모델의 사업성 평가에 관한 이론, e-business의 성공 실패요인, 벤처기업의 성공 실패요인, 기술가치 평가 요인, 인터넷 쇼핑몰의 성공 실패요인 등에 관한 선행연구들을 고찰하였다. 재구성된 사업매력도 평가항목은 매출규모, 시장성장성, 경쟁력, 위험분산도, 업계 재구축 가능성, 특별한 사회적 상황이며, 자사회의 적합성 평가항목은 경영자특성, 컨텐츠제공력, 상호작용성 구현 및 운영, Commerce, Fulfillment, 마케팅력이다. 재구성된 BMO모형으로 인터넷 쇼핑몰 사업을 진출하고자 하는 I사, D사, G사를 대상으로 사례연구를 하였다. 본 연구는 자가평가를 통한 부적격한 인터넷 쇼핑미로 비즈니스 모델의 사업화 방지, 인터넷쇼핑몰 비즈니스 모델의 평가를 통해 사업을 점검하고 실행할 수 있는 지침 제공, 인터넷 쇼핑몰 비즈니스 모델이 실행에 필요한 자원의 수준과 확보의 용이성 평가에 활용될 수 있다.

• 한국전자거래학회지
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• 제9권2호
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• pp.69-85
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• 2004

B2B 마켓플레이스(Marketplace)를 연동하기 위해서는 각 마켓플레이스의 비즈니스 프로세스에 관한 연동 방안이 수립되어 물적 이동을 위한 물류 정보의 연동이 가능하게 되어야 한다. 특히 국제간 마켓플레이스의 연동은 물류정보와 국가정보와의 연계가 이루어져야만 완전한 마켓간의 연동이 가능하므로 이에 대해서는 심도 있는 연구가 필요하다 본 연구에서는 국내외의 물류 체계 및 조세, 통관 프로세스에 대하여 조사하고, 이를 바탕으로 마켓플레이스-레파지토리(Marketplace-Repository) 모델에 기반한 물류 및 국가 정보 연계 방안을 제시하였다.

• International Journal of Computer Science & Network Security
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• 제21권4호
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• pp.214-222
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• 2021

Recently, the growth of e-commerce in Saudi Arabia has been exponential, bringing new remarkable challenges. A naive approach for product matching and categorization is needed to help consumers choose the right store to purchase a product. This paper presents a machine learning approach for product matching that combines deep learning techniques with standard artificial neural networks (ANNs). Existing methods focused on product matching, whereas our model compares products based on unstructured descriptions. We evaluated our electronics dataset model from three business-to-consumer (B2C) online stores by putting the match products collectively in one dataset. The performance evaluation based on k-mean classifier prediction from three real-world online stores demonstrates that the proposed algorithm outperforms the benchmarked approach by 80% on average F1-measure.

• The Journal of Asian Finance, Economics and Business
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• 제8권7호
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• pp.79-90
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• 2021

The purpose of this research is to identify factors affecting the acceptance and use of e-tax services among medium taxpayers in Phnom Penh, Cambodia. The researcher conducted the study based on a quantitative approach by using multi-stage sampling method, which selects a sample size by two or more stages. The first stage sampling was the stratified random sampling and the subsequent stage was purposive sampling. In this study, the stratified random sampling was first used, followed by purposive sampling. The data were collected from 450 medium taxpayers who experienced using e-tax services located in three tax branches in Phnom Penh. This study adapted the confirmatory factor analysis (CFA) and structural equation model (SEM) to analyze the model accuracy, reliability and influence of various variables. The primary result showed that behavioral intention has a significant effect on user behavior of e-tax services among medium taxpayers in Phnom Penh, Cambodia. Moreover, the results revealed that performance expectancy, effort expectancy, social influence, and anxiety have significant impact on behavioral intention. In addition, social influence has the strongest impact on behavioral intention, followed by anxiety, performance expectancy and effort expectancy. Conversely, facilitating conditions, trust in government, and trust in internet do not influence behavioral intention.

• 한국전자거래학회지
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• 제5권1호
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• pp.93-104
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• 2000

Domestic automotive industry is also facing the moment it should be with a competitively priced and highly qualified automotive ta compete with worldwide automotive makers of world market through global marketing and global sourcing. At this point, weve been studying xNX model of USA, Japan and Europe with OEMs, suppliers and KAMA(Korea Automotive Manufacturers Association) to give a network infrastructure of guaranteed service quality network performance, reliability, security and trouble handling. We hope all efforts above mentioned will make the whole industry more competitive and powerful.

• 통상정보연구
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• 제9권1호
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• pp.99-117
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• 2007

The purpose of this study is to explore the application sphere of BPM(Business Process Management) to e-trade process using BPM technology and its service architecture in order to expand the usage of e-trade platform which is developing. After close reviewing the current status of trade process, the possibility of BPM application by e-trade process will be analyzed. The result of analysis is that BPM application to local L/C and purchasing confirmation process could be implemented because those processes are very suitable to apply standardized process and can minimize the risk and confusion of users. BPM application to remaining trade process have to be considered by mid-term and long-term project with the reflection of pilot project performance. Also this study suggests a business management model of e-trade process based on BPM technology which is the new IT technology and integrated interface in view of trade community.

• Journal of Information Technology Applications and Management
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• 제13권4호
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• pp.41-56
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• 2006

The real estate portal has grown into a successful e-Business model that is combined on and off line. Although IT technologies have shown rapid growth, the real estate portals have failed to satisfy the expectations of the Internet users. Based on Michael Porter's competitive forces framework, this study proposes five competitive strategies for continuing growth of the real estate portals. First, to strengthen bargaining power against supplier, buyer and potential new entrants, the real estate portals need to construct a basic network that is cost efficient and maintains real estate goods and makes profits by collaborative deals. Second, strengthen brand value and endeavor to escape from dependency on the Internet portals. Third, develop services to consider changed circumstances and give a lot of sources to make profit to real estate agencies. Fourth, concentrate on marketing to draw in the Internet users and adapt strategies that have been successful in other fields. Finally, real estate fields can seek out ideas for developing new business models from other successful e-Business models and should benchmark them to reduce expenses to a minimum and increase benefits to a maximum.

• 한국전자거래학회지
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• 제7권3호
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• pp.75-91
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• 2002

As B2B (Business to business) develops swiftly, at home as well as in other advanced countries, plans for activating Electronic business are made and proceeded in a national viewpoint. However, it is essential task for the construction, advancement and activation of B2B framework to make an efficient search for differently built -up data from B2C and thus to look for optimal business partner suitable for his/her own business. For this, in the last Aug. of 2001, government has also referred to ebXML, the exchange model for electronic business data based on XML, as a suggestion for B2B framework. The purpose of this study is to develop search system for efficient choice of business partner and this will play an important role for data processing and competitiveness strengthening of small and medium enterprises. Meanwhile, this system is built up by using systemic characteristics registered in ebXML Registry/Repository and ‘question-expanding’ searching ways based on the particulars of business profiles for both objectiveness and maximum efficiency of search result.