• Title/Summary/Keyword: discretion

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Research on the Relationship between the Service Discretion Acts of Customer-encountering Employees and Trust Management (호텔 고객 접점 종업원의 서비스 재량 행위와 신뢰 경영간의 관계에 관한 연구)

  • Cho, Nam-Jae;Lee, Sang-Jung
    • Culinary science and hospitality research
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    • v.12 no.3 s.30
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    • pp.201-218
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    • 2006
  • This research has attempted to asses the relationship between trust management, the element of service discretion act, and the quality of the service. The research model and assumption have been set up based on such a theoretical research and the demonstrative analysis of the customer-encountering employees of five-star hotels in Seoul. The results of the study are as follows; First, the rationalization of management can be achieved by improving the service through having a command of trust management as a management strategy. Second, there has been significant differences between variables such as the degree of importance and accomplishment of trust management. And it tells us that it is necessary to improve the range of service discretion acts up to the level where the difference between importance and accomplishment is not in existence. Third, the variable changes according to demographic characteristics show us the necessity of providing individualized education by recognizing the differences among groups. Fourth, the trust management has a considerable effect on the quality of the service, and this indicates that the quality of the service can be improved through expanding the range of service discretion acts of customer-encountering employees.

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Is Bail-in Debt Bail-inable?

  • HWANG, SUNJOO
    • KDI Journal of Economic Policy
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    • v.41 no.4
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    • pp.1-44
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    • 2019
  • The contingent convertible bond (or CoCo) is designed as a bail-in tool, which is written down or converted to equity if the issuing bank is seriously troubled and thus its trigger is activated. The trigger could either be rule-based or discretion-based. I show theoretically that the bail-in is less implementable and that the associated bail-in risk is lower if the trigger is discretion-based, as governments face greater political pressure from the act of letting creditors take losses. The political pressure is greater because governments have the sole authority to activate the trigger and hence can be accused of having 'blood on their hands'. Furthermore, the pressures could be augmented by investors' self-fulfilling expectations with regard to government bailouts. I support this theoretic prediction with empirical evidence showing that the bail-in risk premiums on CoCos with discretion-based triggers are on average 1.13 to 2.91%p lower than CoCos with rule-based triggers.

Empirical Study for the Adoption Attitudes of New Product between Generations and Countries -Focused on Korean and Chinese Consumers- (세대 간 및 국가 간 차이에 따른 신제품 수용태도에 대한 실증 연구 -한국과 중국 소비자를 중심으로-)

  • Seo, Yong-Mo;Kim, Hyung-Jun
    • The Journal of the Korea Contents Association
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    • v.11 no.10
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    • pp.405-415
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    • 2011
  • The primary purpose of this paper is to identify the influencing factors on the new products adoption between countries and generations. For this purpose, a research is developed based on the relevant literature reviews. Data have been collected from 524 persons and were tested by t-test and various statistical methods. The results of this empirical study are summarized as follows. In the cultural factors, the groupism has high discretion in China old generation. The materialism and shopping preference have high discretion in two young generations. There is no difference between the two groups in the distance of power. In innovativeness of personality, Korea and China young generation have high discretion. Innovativeness has high discretion in Korea and China youngs. Cognition and sensory innovativeness are has low discretion in Korea old. In the social risk perception, physiological, functional general and financial risk has high discretion in China old. In risk reducing behavior, the normative taking level and ad, new product adoption has high discretion in Korea and China youngs. But, the influence of others has high discretion in China old generation. The safety and brand reputation are no influences. The findings have a several marketing strategies in generation and countries.

The Study on Welfare bureaucrats' Discretion (사회복지전담공무원의 재량행사에 관한 연구: 동사무소 사회복지전담공무원을 중심으로)

  • Kim, So-joung
    • Korean Journal of Social Welfare Studies
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    • v.45 no.2
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    • pp.349-374
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    • 2014
  • The purpose of this study is to examine variation and result of welfare bureaucrats' discretion. To achieve this research purpose, ten welfare bureaucrats participated depth interview. The major findings of this study are as follows. welfare bureaucrats exercised high degree of discretion in the process of implementing public welfare programs. As a result they influenced recipient selection process and the recipients' allowance level. These results suggest that welfare bureaucrats' professional accountability is as important as public welfare programs' institutional standardizations and monitoring to approve the quality of public welfare service. And limitations and implications of this study were discussed with respect to further studies.

Changes of Job Stress after the Adoption of a Computerized Order Communication System and Its Related Factors in Hospital Employees (일개 종합병원의 처방전달시스템 도입전후 직원의 직무스트레스 변화)

  • Kam, Sin;Park, Ki Soo;Kim, Seong Ah;Kim, Jung Mi;Lee, Chae Yong;Jung, Sang Jae;Jung, Jae Jin
    • Quality Improvement in Health Care
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    • v.12 no.1
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    • pp.18-39
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    • 2006
  • Background : This study was carried out to examine the changes of job stress after adoption of order communication system(OCS) and its related factors. Methods : Two hundreds and twenty one employees in a university hospital were surveyed 4 months before and 1 year after the OCS had been adopted. Author used Korean version of Karasek's job content questionnaire(K-JCQ) to evaluate job stress. The questionnaire developed by Doll's was used to assess the satisfaction for the OCS. Result : With the adoption of OCS, the scores of skill discretion increased significantly from 29.9 to 30.8 that meant job stress was decreased. In use of OCS, direct user group showed significant increase of skill discretion, whereas the indirect user group showed significant increase in psychological job demand, and it was statistically significant when compared to direct user group(p<0.05). Among the changes in job stress, skill discretion score change was significantly different by age(p<0.05). This study revealed that there was statistically significant relationship between the change of skill discretion score and time computer use, level of satisfaction for content of provided information(p<0.05). And psychological job demand score change was significantly different by time of computer use(p<0.05). Conclusion : Adoption of OCS into hospital may increase job stress, but when it is adopted wisely and appropriately, it may enhance skill discretion of each individual, and decision authority while reducing psychological job demand.

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Students' Perceptions of Science Discretion Class by Introducing Science.Mathematics Specialized Subject Classroom System (과학.수학 특성화 교과교실제의 도입에 따른 과학 재량 수업에 대한 학생들의 인식)

  • Jeon, Hwa-Young
    • Journal of The Korean Association For Science Education
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    • v.31 no.4
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    • pp.557-566
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    • 2011
  • This study investigated the effect of subject classroom system by examining students' perceptions of science discretion class, which was newly developed as Science Mathematics specialized subject classroom system. Science discretion subject proceeded through inquiry experiments in the subject classroom, applying both block scheduling and divided classes. Surveys were conducted twice in order to find out what the students thought about science discretion subject and subject classroom class. The results have shown that students considered that the teachers have prepared with enhanced enthusiasm and the classes have become more interesting. The satisfaction level for experiment centered subject was very high (84%) and significantly higher in case of science-oriented course students (p<.05) and upper level students (p<.01). In addition, most of the students thought favorably about block scheduling and divided classes.

The Correlation between the Variables of Family Circumstances and Personality and that of the Child's Mathematical Ability (아동의 가정환경변인 및 인성변인과 수학적 능력변인과의 상관성에 관한 연구)

  • Oh Byung Seung;Bai Jong Soo
    • The Mathematical Education
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    • v.24 no.2
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    • pp.74-104
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    • 1986
  • This study aims at investigating the correlation between such variables as a child's family circumstance and personality and that of the child's mathematical ability. For the objects of the study five hundreds and sixteen students (male 273, female 243) were andomly selected from the fifth grade primary school students in the city of Seoul. For the tool of measure the investigation of Korean family circumstances with particular characteristics, the personality test by Chong Pom Mo and Kim Ho Kwon, and the intelligence test by Lee Sang Ro, Chin Whal Kyo and Pyon Chang Jin were employed. For the statistical analysis S. A. S. C., the statistical analysis package of KAIST was employed. The resutis of the test can be summarized as follows. The correlation between the variable of family Circumstance and that of mathematical alility 1) In case of the significance level 0.05 the education of the childs mother and the order of the child's birth have much to do with the perception speed. In case of the significance level 0.1 it makes some difference in the child's perception spead whether the clild's mother has a job or not. 2) In case of the significance level 0.05 the education of the child's father and mother, the father's job and the type of habitation have influence on the child's perception of space. 3) In case of the significance level 0.05 the education of the child's father and mother, the father's job, the order of the child's birth, the type of habitation, their religion, and their cultural, and economic standard have influence on the child's ability of inference. 4) In case of the significance level 0.05 the education of the child's father and mother, the father's job, the type of habitation, their religion and their cultural and economic standard have influence on the child's ability of calculation. 5) In case of the significance level 0.05 any variable of the child's family circumstance has nothing to do with the child's memory. In case of the significance level 0, 1 the type of family and the type of habitation have effect on the child's memory. 6) In case of the significance level 0.05 the education of the child's parents, the jobs of the parents, the type of habtation, their religion, and their cultural and economic standard have influence on the child's linguistic notion. The correlation between the variable of the child's personality and that of the child's mathematical ability 1) In regard to the priority of the variables influencing the child's perception speed, the child's discretion comes first in order, and then sociability and impulsiveness of the child. 2) The child's discretion has effect on the child's space perception. 3) The child's discretion has effect on the child's ability of inference. 4) In regard to the child's ability of calculation the child's discretion comes first in order, and then impulsiveness and sociability of the child. 5) The child's discretion has effect on memory. 6) The child's discretion has effect on the child's linguistic notion.

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A Study for Substantial of Computer Education in Elementary Schools through Discretion Activity (재량활동을 통한 초등 컴퓨터 교육 내실화 방안)

  • Oh, Pill-Woo;Kim, Yong-Beom;Kim, Myeong-Ryeol
    • The Journal of Korean Association of Computer Education
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    • v.9 no.4
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    • pp.15-23
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    • 2006
  • The current 7th Curriculum require elementary students to participate in an independent computer education class one time per week through means of discretion activity. However a national standard of this educational process has yet to be established, which has made regional provincial and city offices of education to choose textbooks for this purpose by discretion, that showed difference in quality, in operating education curriculums related to computer education for each classes in school such as continuing the repetitive contents without any rank or system. Also informatization education, which is one of national policies, might develop educational unbalance to young children who are to become the main characters in the future information society, due to excessive emphasis on aspect of using computer, which develops education mainly based on learning functions of applicable software. Therefore, we are proposing a discretion activity education curriculum model for utilization of computer education in elementary school which is showing regional difference based on former studies. This study will be helpful in substantiating of computer education in elementary schools in the future.

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Taxation Discretion and Account Information Application of Tax Investigator (세무조사자들의 회계정보 활용과 과세재량권)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.7 no.1
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    • pp.190-198
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    • 2007
  • This study is to analysis the application statue of account and non-account information of the tax investigators, who are charging significant roles in the decision making process of the tax investigation and to verify whether work factors, regarding work performance, affect on the application of the taxation discretion. Following to verified results of the study, tax investigators apply the income statement most frequently and significantly consider the financial statement with annexed specification from the data to expedite an efficient tax investigation. In a selection of non-account information, work group preferentially considers the disorder of job performance. The analysis of primary factor embodies that the professionalism, regarding legal or institutional work performance, and the working environment intimately effect on the tax discretion application.

CEO Overseas Experience and Firm Internationalization: Before and After the Global Financial Crisis

  • Kim, Jiyoon;Park, Jong-Hun;Kim, Changsu
    • Journal of Korea Trade
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    • v.24 no.7
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    • pp.54-72
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    • 2020
  • Purpose - This study explores the contextual factors that affect the relationship between CEO overseas experience and firm internationalization. This study incorporates a wide range of contextual factors, including mega, macro, and micro variables. In particular, this study goes a step further from prior studies by incorporating a higher-order variable i.e., the global financial crisis that can constrain the managerial discretion of a CEO. Design/methodology - To structure the balanced data set before and after the 2008 global financial crisis, we used the data for the years from 2002 to 2014 from a sample of Korean manufacturing firms. Ultimately, 1101 firm-year unbalanced panel observations from 101 firms were used for the analysis. Findings - Our main findings can be summarized as follows. CEO overseas experience is positively related to firm internationalization. However, this relationship varies depending on the CEOs level of managerial discretion. As for the constraining moderation, the global financial crisis weakened the positive relationship between CEO overseas experience and firm internationalization. As for the enabling moderation, the CEOs tenure strengthened the relationship. Originality/value - This study adopted the knowledge, skills, and abilities (KSA) framework to explain the relationship between CEO overseas experience and firm internationalization. Moreover, we argue that the CEO-internationalization relationship depends on the specific context of the managerial discretion, focusing on the 2008 global financial crisis. Empirically, this study adopted the 2SLS procedure to correct endogeneity. Instead of taking the actual value of prior internationalization as a control, we estimated prior internationalization using the instrument variables at an industry level. This procedure made our estimation more robust.