• 대한인간공학회지
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• 제26권3호
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• pp.67-80
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• 2007

Digital convergence, defined as the creative fusion of once-independent technologies and service, is getting more attention recently. Interruptions among internal functions happen frequently in digital convergence products because many functions that were in separate products are merged into a single product. Multi-tasking and multi-modality are two distinctive features of interruption in digital convergence products, but their impacts to the user have not been investigated yet. This study conducted a controlled experiment to investigate the impacts of multi-tasking and multi-modality on the subjective satisfaction and objective performance of digital convergent products. The study results indicate that multi-tasking and multi-modality have substantial effects individually as well as together. The paper ends with practical and theoretical implications of study results as well as research limits and future research.

• 품질경영학회지
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• 제49권4호
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• pp.609-622
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• 2021

Purpose: In recent years, several new attempts have been made to offer products and services based on servitization and customization for comparative advantage and customer satisfaction. Apparently, these attempts are empowered by new digital technologies. Therefore, this study aims to present new business cases with features of digital transformation era in Korea on the perspective of new quality dimensions. Methods: The study approaches the subject by presenting a number of recent business cases in multiple fields in Korea. All cases are analyzed and compared with "10 Quality Dimensions" and several related implications such as servitization, customization, digitalization and differentiated value. Results: The results of this study are as follows; the common core quality dimensions of case are customization, aesthetic and convenience. Furthermore, the critical role of technology is deduced as the core quality dimensions are built on new digital technologies. Lastly, businesses in the age of digital transformation must focus on the core performance of their products and services for customer satisfaction while delivering new core quality dimensions. Conclusion: Recent digital technologies are capable to realize servitization and empower companies to provide differentiated and customized products, services, and experience to their customers. However, it is significant to retain other factors for customer satisfactions rather than customization.

• 감성과학
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• 제11권2호
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• pp.285-292
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• 2008

본 연구에서는 특정 목적을 가진 디지털 카메라 제품들의 특성들을 파악하여 디자인 개발시 소비자 니즈를 분석하고 제품을 이해하는 기초 자료의 확보이며, 디자이너가 제품을 보다 쉽게 이해하고 디자인 개발 시 컨셉 설정에 도움이 되고자함이다. 본 연구를 위하여 2000년부터 현재까지 출시된 제품을 수집하여 동질성 분석을 실시하여 대표제품을 선정하여 제품에서 느껴지는 형용사와 선호도를 설문을 통해 추출하였다. 설문을 토대로 종속변수와 선호도에 대한 회기분석과 종속변수와 구매도에 대한 회기 분석을 통해 어떠한 요소들이 소비자가 선호하는 이미지인지를 기초 설문과 실험 대상 이미지 분석을 실시하였다. 실험 결과 디지털 카메라를 디자인 할 때에는 편리한, 감각적인, 기능적인, 품위 있는 의 요소를 고려하여야 한다. 또한 전체적인 형태에서는 그립을 강조한 형태와 그립이 있고 액정이 크고 칼라는 어둡고 매뉴얼 버튼이 있는 디지털 카메라를 선호하는 것으로 분석되었다.

• 한국실내디자인학회:학술대회논문집
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• 한국실내디자인학회 2004년도 춘계학술발표대회 논문집
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• pp.184-187
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• 2004

'Digital' the most important keyword in the 21th century environment affects on our life whole and method, studying, working, playing and communicating. Also, digital make the range of products ambiguous through fusing and compounding products. It is becoming new subject how digital may ambiguous with human's life by this solution. So, basis proposition of study analyzes intelligence style furniture taking a view of making of furniture as long as it is by digital technology do essential intensive training of furniture and there is the purpose to suggest conception pattern of 'Digital Convergence Furniture' the future. In especial, analyze intelligence style furniture by investigating space and new tendency that appear on object according to accommodation formula of digital technology through case study it is present conception 'Digital Convergence Furniture'

• Journal of Information Science Theory and Practice
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• 제11권1호
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• pp.31-48
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• 2023

Digital service transformation study is a part of research in the field of digital transformation, which is devoted to exploring the transformations that occur in digital service products, which have been intensely explored in recent years to address digital disruption. Several concepts and definitions of digital service transformation have emerged as a result of an approach from the point of view of digital transformation and digital services concepts. This paper is organized to provide a foundational understanding of digital service transformation terminology. This paper uses the systematic literature review method to compile 52 qualified articles from previous studies. We conduct an analysis and synthesis of articles to answer research questions. The results of this study are a descriptive summary of research in the digital service transformation field, determining digital service transformation terminology and components, and also a proposed digital service transformation model to explain the position of transformation in digital service products in the overall transformation process. We construct this model using the findings of previously determined components synthesis.

• 한국CDE학회논문집
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• 제16권1호
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• pp.1-10
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• 2011

In this paper, we propose an AR-based tangible interaction using a finger fixture for virtual evaluation of digital handheld products. To realize tangible interaction between a user and a product in a computer-vision based AR environment, we uses two types of tangible objects: a product-type object and a finger fixture. The product-type object is used to acquire the position and orientation of the product, and the finger fixture is used to recognize the position of a finger tip. The two objects are fabricated by RP technology and AR markers are attached to them. The finger fixture is designed to satisfy various requirements with an ultimate goal that the user holding the finger fixture in his or her index finger can create HMI events by touching specified regions (buttons or sliders) of the product-type object with the finger tip. By assessing the accuracy of the proposed interaction, we have found that it can be applied to a wide variety of digital handheld products whose button size is not less than 6 mm. After performing the design evaluation of several handheld products using the proposed AR-based tangible interaction, we received highly encouraging feedback from users since the proposed interaction is intuitive and tangible enough to provide a feeling like manipulating products with human hands.

• 디지털산업정보학회논문지
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• 제16권2호
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• pp.117-128
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• 2020

The aim of this study was to examine price sensitivity of industrial products purchased via a group buying system and how industrial products for a group buying system differ from general industrial products, and then identify the major factors in selecting products and the important determinants in purchasing industrial products for school foodservices. The survey was conducted with 250 dietitians (teachers) in Gyeonggi-do Province, who were using industrial products for a group buying system and general industrial products. A paired t-test showed a difference in satisfaction between industrial products for a group buying system and general industrial products by factors, while statistically significant differences were found for red pepper paste, fermented soybean paste and soy sauce in all nine satisfaction factors, including product quality, packaging state, labeling, hygiene, item diversity, specification diversity, price appropriateness and supply. Moreover, analyzing price sensitivity for industrial products for a group buying system, using the PSM method with respect to the issue of high price, showed that the respondents considered that the current unit purchase prices were high for all items investigated. This study suggests that schools would purchase more industrial products for a group buying system, when the pricing of the products are considered with the purchase intention of dietitians (teachers).

• 지식경영연구
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• 제21권3호
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• pp.161-176
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• 2020

디지털 시대를 맞아 다양한 제품들이 디지털 형태로 출시되어 왔다. 디지털 제품 등장 초기에는 개별 디지털 파일 형태의 제품들이 등장하였고 사용자들은 각각의 제품을 개인 디바이스에 다운로드하는 방식으로 소비하였다. 네트워크 기술의 발전으로 소비자들은 '스트리밍'이라는 형태의 디지털 제품을 소비하기 시작했다. 스트리밍은 인터넷 네트워크를 통해 소비하는 '접속 기반 소비 형태'로 제공되는 서비스이다. 스트리밍 서비스의 등장으로 소비자들은 개별 파일을 다운로드하지 않고 개인 디바이스에 네트워크를 연결하여 제품과 서비스를 사용할 수 있게 되었다. 영구적인 소유가 불가능하다는 점에서 접속 기반의 디지털 제품들은 다운로드 기반 컨텐츠와 같은 전통적인 소유 기반 디지털 제품과 구별된다. 이에 본 연구에서는 개인들의 디지털 제품에 심리적 소유감이 소비 방식에 따라 어떻게 달라지는지 분석하였다. 분석 결과 개인들은 소유 기반 디지털 제품에 비해 기반 디지털 제품에 더 낮은 심리적 소유감을 느낀다는 사실을 확인하였다. 본 연구는 관련 분야에 이론적 실무적 함의를 제공한다.

• 한국디자인학회:학술대회논문집
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• 한국디자인학회 2004년도 춘계 학술발표대회 논문집
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• pp.354-355
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• 2004

• 디지털융복합연구
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• 제9권4호
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• pp.51-67
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• 2011

본 연구는 혁신 제품특성, 환경 특성, 그리고 개인 특성을 소비자의 지각된 유용성과 용이성에 영향을 미치는 선행 변수로 두고, 디지털 컨버전스 제품에 대한 소비자들의 태도와 수용의도에 미치는 영향에 관해 분석했다. 연구결과, 상대적 이점과 더 좋은 제품에 대한 기대, 사회적 영향 및 매스커뮤니케이션, 그리고 신기술에 대한 태도 등이 지각된 유용성에 영향을 미치는 것으로 나타났다. 즉 지각된 용이성보다 유용성이 긍정적인 제품태도 형성에 영향을 준다는 결과가 도출되었다. 디지털 컨버전스 제품사용자 들은 제품의 사용편이성 보다는 사용하기에 복잡하더라도 복합적인 기능들의 사용가능성에 더 큰 가치를 두고 있었다.