• Journal of Digital Convergence
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• v.19 no.11
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• pp.85-93
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• 2021

The government is pursuing plans to create new e-government services. In terms of improving business procedures, dBrain (finance), e-people (personnel), and Onnara (electronic payment and business management) have achieved considerable results, and are currently making efforts to improve existing administrative services using newly emerged ICT. Among them, this paper attempted to study whether self-learning-based intelligent administrative services are efficient in the work process of public officials promoting actual work and affect their continued use. Based on individual perceptions and attitudes toward advanced ICTs such as AI, big data, and blockchain, public officials' influences on administrative services were identified and verified using UTAUT variables. They believe that the establishment and introduction of innovative administrative services can be used more efficiently, and they have high expectations for the use and provision of services as ICT develops. In the future, a model will be also applied to citizens

• The Journal of the Convergence on Culture Technology
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• v.10 no.4
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• pp.601-606
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• 2024

Today, governments are evolving into digital governments that actively leverage digital technologies to promote national development. Government websites play a crucial role as key elements in reshaping the interaction between individuals and the government. Within this context, government website chatbots play an important role in facilitating citizens' easy access to information. However, the chatbot ND on the National R&D Knowledge Information Portal (NTIS) exhibits low usage rates. This study proposes a framework based on user journey mapping to address the usability issues of chatbot ND. By delineating the user journey into pre-usage, in-usage, and post-usage stages, the study aims to identify points of inconvenience experienced by users at each stage and provide enhanced user experiences.

• SUVANNABHUMI
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• v.9 no.2
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• pp.145-164
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• 2017

In the 21^st century, the growing use of information and communication technologies (ICTs) and social media platforms has influenced our way of life, including international diplomacy. With the use of new interactive communication technologies such as WhatsApp, Twitter, Facebook, Instagram, video sharing website, blogs, and other social media networks, digital diplomacy has become an active diplomatic mode in modern society and plays an increasing important role in international relations. Although Indonesia has gradually realized the pivotal role of internet diplomacy and recently put it into practice, it is still lagging far behind. This paper will examine how Indonesia conducts its diplomacy in the new era of digital world. How far and in what ways does the Indonesian government make use of digital technology to conduct its diplomacy? What opportunities and challenges are confronted to develop digital diplomacy? How does it navigate diplomacy in the digital age? Unless Indonesia embraces new channels and methods of diplomacy, its foreign policy implementation may not run optimally to support its aim of attaining its objectives in the international stage.

• Journal of Digital Convergence
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• v.10 no.6
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• pp.17-22
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• 2012

The technological innovation of IT industry is the competitive tool for them to survive in the environment of an intensive competition. This technological innovation is critical in the survival of firms, but various factors should be considered to embody technological innovation success. This paper aims to identify the determinant factors of the outcome which influence the technological innovation based on the IT industry, and set up a model for measuring technological innovation success. A hypothesis was established for the impact relation between technological innovation success and government support level, which was verified through the logistic regression analysis. In conclusion, in terms of government support, IT manufacturing companies to the success of product innovation, technology development(R&D) and commercialization of direct support is needed for the financial support. And, the success of process innovation is accomplished through manpower training of technical personnel.

• 한국디지털정책학회:학술대회논문집
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• 2004.11a
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• pp.299-310
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• 2004

Business process in e-government mostly embody as the flow of documents. Constructing a web-based document flow system becomes an critical task for today s digital government. But few of them use an off-the-shelf workflow product. Why? One of the reasons is that most of the workflow system are heavyweight, monolithic, and package a comprehensive set of features in an all-or-nothing manner. Another reason is that workflow technology lacks the constructs and modeling capability as programming language. It is incumbent on government IT organizations to transform their solution development to component-based computing model. Component technology isolates the computation and communication parts, but how to compose different software components is still a hard nut. An integrated development environment is necessary for CBSD. In this paper we propose a XML and component-based document flow-oriented integrated development environment (DFoIDE) for software developers. By writing some xml configure file, and operate on DFoIDE, developer can construct a workflow application quickly. This method divides system to several components and the activities in process are implemented as business component. Different components are discribed detailedly in this paper, especially one of the core component. Component Integrating Tool. Different perspectives in workflow application are seperated and depicted as different XML files. Correspondly, A component composition method for developing workflow application instead of workflow itself is proposed.

• Journal of Digital Convergence
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• v.11 no.11
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• pp.279-287
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• 2013

This paper proposes several alternative government financial supporting policy on IT-related small and medium sized enterprises. First, this paper considers reforming factors relating to current financial supporting policy and studies foreign government supporting loan programs through benchmarking so as to derive alternative financing supporting policy. Secondly, this paper analyses several investment supporting policies on IT-related small and medium sized enterprises. Finally, new Korean government financial supporting policy on IT-related small and medium sized enterprises is collectively diagnosed by putting comprehensive analyses together in this paper.

• Journal of Digital Policy
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• v.1 no.2
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• pp.41-45
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• 2022

In this study, we look at the current address of industrial complexes and the government's support policies for industrial complexes so far, examine the problems and improvements of industrial complexes in the era of great transformation, and then suggest how to innovate industrial complexes, and suggest the plans and tasks. want to report. To summarize the conclusion, in order to enhance the competitiveness and innovation of industrial complexes, which are the main axis of the national economy, a governance system in which the government, regional innovation organizations, and businesses cooperate must be established to transform industrial complexes suitable for the transition period and foster excellent industrial complexes. It is urgent to actively support the policy and budget input of each government department.

• 한국디지털정책학회:학술대회논문집
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• 2004.11a
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• pp.233-246
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• 2004

This paper proposes a design of a citizen advisory model under the consideration of the unique characteristics of the government, namely complex structure of goals, predominance by laws, knowledge driven organization, and the good governance objectives. The legal knowledge-based technology is explored with the aims to facilitate citizens in accessing e-government services in five phases: search, intake, decision-making, explanations, and objection and appeal phases. The design of the citizen advisory model consists of four components: specific service advice, customized form fill-in service, decision-making services, and a statement of reasons service. The prototype of the citizen advisory model is illustrated using the Thai Anti Dumping and Countervailing Act 1999 as a legal domain and e-government services example.

• Proceedings of the Korea Information Processing Society Conference
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• 2005.05a
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• pp.1075-1078
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• 2005

The Global IT revolution is growing rapidly. Government and business have to be ready to meet the increased demand for effective and secure online services. With the E-Government practicing, day-by-day the public demand is also increasing simultaneously. Now this present moment, one of important research part is secure E-Voting for E-Government service, but for this important factor or Government Issue, it needs information privacy for secure information transaction of citizen’s opinions and secure authentication. This paper has analyzed several approaches E-voting protocols, those are implemented with many digital signature mechanism and maintained many types of cryptographic rules, which are main factor for information privacy. In this paper we have discussed them with a view to voter anonymity and protection from manipulations. The paper then developed an algorithm designed to guarantee anonymity of the voter and to avoid the risk of manipulation of votes. In this paper the proposed algorithm is based upon the strict separation of voter’s registration and submission of votes, which means that certain information has to be stored on a secure storage media.

• 한국디지털정책학회:학술대회논문집
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• 2007.06a
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• pp.69-78
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• 2007

Since 2005, Asan city government have executed the "Budgeting & Planning Examination Program". A construction contract more than two hundred thousand dollars, service contract more than fifty thousand dollars and purchasing goods contract more than five thousand dollars must be examined about their propriety by office of audit. Asan city government have saved its budget about fifteen million and five hundred twenty thousand dollars for the institution. Moreover, Asan citizens' trust and social capital about their local government have been increased through it Asan city government will reinforce a speed and effectiveness of it.