• Journal of Digital Convergence
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• v.11 no.1
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• pp.129-138
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• 2013

As the use of smartphones becomes widespread, the negative aspects of smartphone are under controversy. The cutting-edge technologies, such as smartphone, lead to technostress, and the digital addiction causes a social problem, where users cannot properly work without smartphone in their hands, causing anxiety or embarrassment to them. The digital detox intended to solve such digital addiction and the technostress caused by cutting-edge technologies are currently under controversy. This paper investigated the negative factors from smartphone as internal factors affecting the use of smartphone and found their relationship. In this study, a theoretical study model was presented on the satisfaction of smartphone users, in which technostress was selected as an independent variable affecting the satisfaction of smartphone users and user satisfaction as an dependent variable, and digital detox, perceived usefulness and flow were set as parameters. This paper, investigated the effects of technostress and digital detox on the satisfaction of smartphone users with questionnaires data.