• 한국치위생학회지
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• 제12권5호
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• pp.963-971
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• 2012

Objectives : The purpose of this study was to make a comparative analysis of the websites of dental office from different countries to provide some information for the quality evaluation of the websites of dental office. Methods : Two hundred twenty-four dental websites were selected by using Yahoo, one of the international portal sites, which included 59 from the United States, 50 from the United Kingdom, 54 from Canada, and 61 from Korea. Results : 1. As results of the credibility of the websites, the Canadian websites were most reliable, followed by the American websites, the English websites and the Korean ones(p<0.005). 2. As results of the complementarity of the websites, the Korean websites were most interactive, followed by the American websites, the English websites, and the Canadian ones(p<0.001). 3. As results of the accessibility of use of the websites, the Korean websites were easiest to use, followed by the American websites, the Canadian websites, and the English ones(p<0.001). 4. As results of the update of the websites from the nations, the Korean websites were most sustainable, followed by the English websites, the Canadian websites and the American ones(p<0.05). 5. When the overall quality of the dental office websites was assessed, the Korean websites were the best, followed by the Canadian websites, the American websites and the English ones(p<0.001). Conclusions : In order to make accurate oral health information more accessible to people in general, prolonged research efforts should be continued for the evaluation of the quality of dental office websites, and the development of standard international evaluation criteria is required as well.

• 한국치위생학회지
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• 제16권2호
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• pp.241-248
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• 2016

Objectives: The purpose of the study is to evaluate the dental website usability in Korea. The dental website included dental university hospital, network dental hospital and dental office. Methods: The study was carried out by three age groups including twenties, thirties, and forties. Each group consisted of ten customers and evaluated twelve websites of dental hospitals. Each was assigned to four hospitals and three tasks including easiness of online reservation, preventive information, and treatment information. They filled out the self-administered questionnaire. The questionnaire included the easiness of on-line reservation, satisfaction on the quality and quantity of preventive informations, satisfaction on the quality and quantity of treatment informations, predictiveness on the sub-menu, usefulness of site map, information on the main page of web site, usefulness of decision on visit to dentistry, and revisit intention. Results: The easiness of on-line reservation was the highest in the private dental office, and university dental hospital and network dental hospitals followed in conducting task(1). The anticipated value and measurement on the usefulness of web site were the lowest in network dental hospitals and the time interval between two values was 57 seconds. This discrepancy showed the largest difference. The satisfaction on treatment information in task(3) was higher than that of the satisfaction on preventive information in task (2). The revisit intention was the highest in dental university hospitals. Conclusions: This study showed the comparison in usefulness of web site of university dental hospitals, network dental hospitals and private dental office. The web site focused on the treatment information rather than preventive information. This study suggested that the most important function of dental web site would be the preventive information that was mainly operated by the role of dental hygienists rather than treatment information in the future.