Purpose: This study purposed on investigating how the emotional labor affects the physical uncomfortable feeling of the workers in the department store. Method: The method of data collection was used of questionnaire for 574 workers of one department store located in Seoul. The period of data collection was done from November 1, 2004 to November 30 for about one month. The working career of the participants was over one month at that department. Result: The degree of emotional labor for participants, men were $3.21{\pm}0.53$ for the total point of 5.0 point, and the degree of the physical uncomfortable feeling was $3.07{\pm}0.48$ for total of 5.0 point. The degree of emotional labor for participants, women were $3.22{\pm}0.42$ for the total point of 5.0 point, and the degree of the physical uncomfortable feeling was $3.13{\pm}0.42$ for total of 5.0 point. In order to analyze the factors that affected the emotional labor and physical uncomfortable feeling, the multi-level reflecting analysis was used. As a result, men were insecurity of job influenced the emotional labor feeling in remarkable degree, women were the responsibility of job influenced the emotional labor. Men were insecurity and responsibility of job influenced physical uncomfortable feeling in remarkable degree, women were responsibility of job and emotional labor influenced the physical uncomfortable feeling in remarkable degree. Conclusion: The results of this study show that various strategies to remove the factors of job insecurity in order to reduce the level of emotional labor of the workers at the department store should be devised. In addition, the special way to minimize the physical insecurity should be contrived and carried out. Since the workers of the department stores had higher emotional labor, the factors of stress need to be analyzed and should be removed.
Background: Nursing focuses on the development of an empathic relationship between the nurse and the patients. Compassionate competence, in particular, is a very important trait for oncology nurses. The current study sought to determine the degree of compassionate competence in oncology nurses, as well as to determine the relationships between compassionate competence, burnout, job stress, turnover intention, degrees of job satisfaction, and organizational commitment in oncology nurses. Materials and Methods: A descriptive correlational study evaluating the relationships between compassionate competence, burnout, job stress, turnover intention, degrees of job satisfaction, and organizational commitment in 419 oncology nurses was conducted between January 30 and February 20, 2015. Results: The average score of compassionate competence for oncology nurses in the current study was higher than for clinical nurses. Conclusions: The correlational analysis between compassionate competence and organizational commitment, burnout, job stress, turnover intention, and degree of job satisfaction revealed a high correlation between compassionate competence and positive job satisfaction and organizational commitment. Conclusions: Compassionate competence was higher in oncology nurses than in nurses investigated in previous studies and positively correlated with work experience. Job satisfaction and organizational commitment in nurses may be improved through compassionate competence enhancement programs that employ a variety of experiences.
Purpose: The purpose of this study was to contribute to enhancing elementary school health teachers professional job performance by analyzing their job identity and job stress. Methods: The participants were 138 elementary school health teachers registered at the Busan Metropolitan City Office of Education, and the survey was conducted from the 22nd to 23rd of July, 2010. The collected data were analyzed by percentile, t-test, ANOVA, Pearson's correlation coefficient, and stepwise multiple regression using the SPSS/WIN 17.0 program. Results: The average percentiles of job identity and job stress were 70.6 and 64.0 respectively. Among the sub-factors of job identity, autonomy was highest as 73.5, and among the sub-factors of job stress, job demand was highest as 73.9. There were significant differences in the degree of job identity and job stress according to education status, the number of classes, job satisfaction, enthusiasm for work, and the image of nursing teachers expressed in a word. The regression model explained 21.2% of the variance of job identity. job stress explained 32.0% of the variance. Conclusion: It is important to develop various comprehensive programs for improving job identity and managing job stress. In addition, it is necessary to provide support systems including persons, promotion and rewards to school health teachers.
Purpose: This study attempted to examine the degree of nursing professionalism, job stress, nursing work environment, and person-centered care of clinical nurses, and also to identify the relationship between the variables and the factors affecting person-centered care. Methods: Participants included 162 nurses with a clinical experience of six months or more, who have worked at hospitals with more than 500 beds in Gangwon Province. Results: Person-centered care showed a statistically significant positive correlation with nursing professionalism (r=.43, p<.001) and nursing work environment (r=.34, p<.001). The adjusted R2 was 0.266, indicating that the measured variables explained 26.6% of the variance in person-centered care. Nursing professionalism had the greatest impact on person-centered care among clinical nurses (β=.37, p<.001), followed by job stress (β=.21, p=.005), nursing work environment (β=.19, p=.007), and master's or higher degree (β=.15, p=.036). Conclusion: The findings show that four factors affect person-centered care: nursing professionalism, job stress, nursing work environment, and education level. For clinical nurses to provide high-quality person-centered care, it is necessary to strengthen nursing professionalism, address job stress and improve nursing work environment.
Park, Mi-Young;Park, Mi-Jeong;Yoo, Ha-Na;Kim, Joo-Hyung
Journal of Korean Academy of Nursing Administration
/
v.14
no.3
/
pp.321-331
/
2008
Purpose: This study examined the association of job satisfaction and job stress with the self regulation of nurses. Method: This research was descriptive in its design and used a self-administered questionnaire. The study subjects were 173 nurses who worked in the three university teaching hospitals. The instruments used in the study were self-regulation scale, job satisfaction scale and job stress scale. The data were analyzed by ANOVA, t-test, Pearson Correlation Coefficient, and multiple regression. Results: The mean score of self regulation, job satisfaction and job stress were 4.58, 1.90 and 3.31, respectively. The degree of error and confidence in decision making of the study subjects was associated with the extent of job satisfaction and job stress. Conclusion: Self regulation made an influence in a statistically significant way on nurses' job satisfaction and job stress. Therefore, we need to develop strategies to enhance the self regulation of nurses to improve their job satisfaction and job stress in a positive way.
Purpose: This study aimed to determine the degree of job stress and self-esteem of physical therapists as well as the correlation between the two variables. Method: This study targeted 218 physical therapists of Busan City, and was carried out from July 16 to August 6, 2009 as survey research. A structured questionnaire referring to advance researches was used as a research tool. Job stress symptoms were measured one a 5 point scale, the higher the point total, the higher the job stress. Self-esteem was measured on a 4 point scale, the higher the point total, the lower the self-esteem. After data collection we determined descriptive statistics, and did reliability analysis, factor analysis, Spearman's correlation analysis, and regression analysis. Results: Reliability analysis indicated that reliability for the job stress questionnaire was 0.93 and for the self-esteem was 0.83. The average job stress score of physical therapists was 1.19 points which was not high. The average self-esteem score was 1.76 points, whichwas high. It appeared that the higher the self-esteem, the lower the job stress. Also, self-esteem had an influence on psychological symptoms among job stress factors. Conclusion: Job stress and self-esteem of physical therapists are well-correlated and influence each other. Accordingly, self-esteem can be used as a variable for adjusting job stress of physical therapists.
The purpose of this study was to evaluate job stress factors of school food service nutritionists according to the number of years they have worked. The subjects of this survey included 125 nutritionists (69 from full-time employees and 56 from part-time nutritionists) from elementary school, middle school, and high school in the Gangwon area. The results showed that stress related to duty was the top job stress factor, followed by environment-related stress, personal stress, organization-related stress and stress caused by human relations. In terms of the degree of stress, part-time nutritionists have more stress compared to full-time nutritionists. This was especially true for nutritionists that had been employed for one year. In this case, the degree of stress was much higher than long time employed nutritionists. In terms of how to deal with job stress, school nutritionists eliminated stress directly (with direct countermeasures). In order to deal with stress, workers expected stable employment such as pay (wages), promotions, etc. In particular, part-time school nutritionists had stronger expectations. When correlation between job stress factors were examined, environment-related, duty-related, organization-related, human relations-related and personal stress were all shown to be mutually related.
The purpose of this study was to identify the level of care givers' job stress, burn-out and stress coping strategies and to determine the mediator effect of coping strategies in the relationship between job stress and burnout. The research subjects were 193 care givers for the elderly in Jeollanamdo. The data analysis was performed by using SPSS Win 17.0. The results of this study were as follows; The level of care givers' job stress which they perceived was 2.68 points in a scale of 5 points, stress coping strategies was 2.39 points in a scale of 4 points, and the degree of burnout was 2.27 points in a scale of 5 points. There was a positive correlation between the care givers' job stress and burnout. There was a negative correlation between the job stress and stress coping strategies. There was a positive correlation between the stress coping strategies and burnout. And the stress coping strategies showed mediating effects between the care givers' job stress and burnout. Accordingly, we found that stress coping strategies had an mediating effect on care givers' burnout and various coping strategies were related to the burnout.
The factors which impact on the productivity of medical organization are technique, manager, raw materials, management style, manpower structure, job construction, and so on. Human resources is the most important factor among them, but the productivity of serice organization can not be measured easily. The purpose of this study was to verify the effect of laboratory status, the degree of job cognition, and stress on the productivity of dantal prosthetic products, and to fine out the factors which impact on the productivity. The results were as follows: 1. The job characteristice of crown bridge laboratory part and porcelain laboratory part similar to each other. Also partial denture laboratory part and complete denture laboratory part were similar to each other. But that of orthodontic laboratory part was different from other. 2. the degree of job cognition made significant difference statisfically according to job characteristics of each dental laboratorise. 3. The correlation coefficient between job cognition of dental laboratory technician and workshop environment was.23, but the correlation between job cognition job stress appeared reversely, its coefficient was-.17. 4. The productivity of technician engaged in dental laboratory was much heigher than that of technician engaged in dental clinical laboratory room, and each were different in the degree of job cognition. 5. the most important factors which impact one the performance productivity of dental laboratory technician were the fact whether he married or not and his status.
This research focused on the family stress, coping strategy, and job satisfaction in dual-earner couples. The subjects of this study were 150 dual-earner couples,300 people, in the Kyeongnam Area, Korea. The major findings from the study are as follows; 1) The degree of family stress of the husband and wife in dual-earner couples was 2.74 and 2.98, respectively, on a scale of 0-5.0. The most stressful event arose from their role as parents caring for their children. The significant variables were religion and the type of expended family in dual-earner couples' husband, and the age of the first child, job, economic level, conjugal period, and marital satisfaction in dual-earner couples' wife. 2) The coping strategy of family stress of the husband and wife in dual-earner couples was 3.41 and 3.45, respectively, on a scale of 0-5.0. Among the strategies, the 'cognitive restructuring' scored highest. The significant variables were religion, the degree of educational level, job, marital satisfaction, and self-esteem in dual-eamer couples' husband, and economic level, the type of expended family, marital satisfaction, and selfesteem in dual-earner couples' wife. 3) The degree of job satisfaction of the husband and wife in dual-earner couples was 3.72 and 3.89, respectively, on a scale of 0-5.0. The most effective variables of job satisfaction of the husband and wife in dual-earner couples was self-esteem and cognitive restructuring strategy, respectively.
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