• Title/Summary/Keyword: data management plans

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A Study on Perception of Adoption of ISO 30301 Management System for Records Standard Certification (ISO 30301 기록경영시스템 표준 인증제도 도입에 관한 인식조사)

  • Kim, Hyo Sun;Kim, Ji Hyun
    • The Korean Journal of Archival Studies
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    • no.42
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    • pp.73-134
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    • 2014
  • The ISO 30301 MSR Standards support successful management of organization while providing strategic plans to the issue of records management. In Korea, these standards are established as the national standard (KS) in May 2013, and also, there are actions being taken to adopt the certification of the ISO 30301 Standards. However, to adopt such certification, it is required that the certification operation system needs to be organized, as well as that the society in general should understand about records management. Accordingly, it is even more required an review on the adoption of the system. This study has the purpose in surveying a variety of stakeholders' perception for the adoption of ISO 30301 certification given the circumstance that the ISO 30301 certification is not yet adopted in Korea. For this purpose, the research is implemented through literature review and in-depth interviews. Firstly, the literature review looks at ISO 30301 standards and the concept of certification that is being carried out with the ISO 30301 Standards, and it discusses the necessity of the adoption of the relevant standards' certification. Secondly, there are in-depth interviews carried out to study for the adoption plan for the ISO 30301 certification. The participants to the interviews include five records and certification related experts and five records managers at public institutions whose records management is supervised by National Archives of Korea. Interview data was analyzed based on grounded theory methodology. This study will be able to provide significant implication to build a successful plan for the adoption of ISO 30301 certification by reviewing perception of professional and problem, strategy of this certification.

Real-time CRM Strategy of Big Data and Smart Offering System: KB Kookmin Card Case (KB국민카드의 빅데이터를 활용한 실시간 CRM 전략: 스마트 오퍼링 시스템)

  • Choi, Jaewon;Sohn, Bongjin;Lim, Hyuna
    • Journal of Intelligence and Information Systems
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    • v.25 no.2
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    • pp.1-23
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    • 2019
  • Big data refers to data that is difficult to store, manage, and analyze by existing software. As the lifestyle changes of consumers increase the size and types of needs that consumers desire, they are investing a lot of time and money to understand the needs of consumers. Companies in various industries utilize Big Data to improve their products and services to meet their needs, analyze unstructured data, and respond to real-time responses to products and services. The financial industry operates a decision support system that uses financial data to develop financial products and manage customer risks. The use of big data by financial institutions can effectively create added value of the value chain, and it is possible to develop a more advanced customer relationship management strategy. Financial institutions can utilize the purchase data and unstructured data generated by the credit card, and it becomes possible to confirm and satisfy the customer's desire. CRM has a granular process that can be measured in real time as it grows with information knowledge systems. With the development of information service and CRM, the platform has change and it has become possible to meet consumer needs in various environments. Recently, as the needs of consumers have diversified, more companies are providing systematic marketing services using data mining and advanced CRM (Customer Relationship Management) techniques. KB Kookmin Card, which started as a credit card business in 1980, introduced early stabilization of processes and computer systems, and actively participated in introducing new technologies and systems. In 2011, the bank and credit card companies separated, leading the 'Hye-dam Card' and 'One Card' markets, which were deviated from the existing concept. In 2017, the total use of domestic credit cards and check cards grew by 5.6% year-on-year to 886 trillion won. In 2018, we received a long-term rating of AA + as a result of our credit card evaluation. We confirmed that our credit rating was at the top of the list through effective marketing strategies and services. At present, Kookmin Card emphasizes strategies to meet the individual needs of customers and to maximize the lifetime value of consumers by utilizing payment data of customers. KB Kookmin Card combines internal and external big data and conducts marketing in real time or builds a system for monitoring. KB Kookmin Card has built a marketing system that detects realtime behavior using big data such as visiting the homepage and purchasing history by using the customer card information. It is designed to enable customers to capture action events in real time and execute marketing by utilizing the stores, locations, amounts, usage pattern, etc. of the card transactions. We have created more than 280 different scenarios based on the customer's life cycle and are conducting marketing plans to accommodate various customer groups in real time. We operate a smart offering system, which is a highly efficient marketing management system that detects customers' card usage, customer behavior, and location information in real time, and provides further refinement services by combining with various apps. This study aims to identify the traditional CRM to the current CRM strategy through the process of changing the CRM strategy. Finally, I will confirm the current CRM strategy through KB Kookmin card's big data utilization strategy and marketing activities and propose a marketing plan for KB Kookmin card's future CRM strategy. KB Kookmin Card should invest in securing ICT technology and human resources, which are becoming more sophisticated for the success and continuous growth of smart offering system. It is necessary to establish a strategy for securing profit from a long-term perspective and systematically proceed. Especially, in the current situation where privacy violation and personal information leakage issues are being addressed, efforts should be made to induce customers' recognition of marketing using customer information and to form corporate image emphasizing security.

Development of Korean Green Business/IT Strategies Based on Priority Analysis (한국의 그린 비즈니스/IT 실태분석을 통한 추진전략 우선순위 도출에 관한 연구)

  • Kim, Jae-Kyeong;Choi, Ju-Choel;Choi, Il-Young
    • Asia pacific journal of information systems
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    • v.20 no.3
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    • pp.191-204
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    • 2010
  • Recently, the CO2 emission and energy consumption have become critical global issues to decide the future of nations. Especially, the spread of IT products and the increased use of internet and web applications result in the energy consumption and CO2 emission of IT industry though information technologies drive global economic growth. EU, the United States, Japan and other developed countries are using IT related environmental regulations such as WEEE(Waste Electrical and Electronic Equipment), RoHS(Restriction of the use of Certain Hazardous Substance), REACH(Registration, Evaluation, Authorization and Restriction of CHemicals) and EuP(Energy using Product), and have established systematic green business/IT strategies to enhance the competitiveness of IT industry. For example, the Japan government proposed the "Green IT initiative" for being compatible with economic growth and environmental protection. Not only energy saving technologies but energy saving systems have been developed for accomplishing sustainable development. Korea's CO2 emission and energy consumption continuously have grown at comparatively high rates. They are related to its industrial structure depending on high energy-consuming industries such as iron and steel Industry, automotive industry, shipbuilding industry, semiconductor industry, and so on. In particular, export proportion of IT manufacturing is quite high in Korea. For example, the global market share of the semiconductor such as DRAM was about 80% in 2008. Accordingly, Korea needs to establish a systematic strategy to respond to the global environmental regulations and to maintain competitiveness in the IT industry. However, green competitiveness of Korea ranked 11th among 15 major countries and R&D budget for green technology is not large enough to develop energy-saving technologies for infrastructure and value chain of low-carbon society though that grows at high rates. Moreover, there are no concrete action plans in Korea. This research aims to deduce the priorities of the Korean green business/IT strategies to use multi attribute weighted average method. We selected a panel of 19 experts who work at the green business related firms such as HP, IBM, Fujitsu and so on, and selected six assessment indices such as the urgency of the technology development, the technology gap between Korea and the developed countries, the effect of import substitution, the spillover effect of technology, the market growth, and the export potential of the package or stand-alone products by existing literature review. We submitted questionnaires at approximately weekly intervals to them for priorities of the green business/IT strategies. The strategies broadly classify as follows. The first strategy which consists of the green business/IT policy and standardization, process and performance management and IT industry and legislative alignment relates to government's role in the green economy. The second strategy relates to IT to support environment sustainability such as the travel and ways of working management, printer output and recycling, intelligent building, printer rationalization and collaboration and connectivity. The last strategy relates to green IT systems, services and usage such as the data center consolidation and energy management, hardware recycle decommission, server and storage virtualization, device power management, and service supplier management. All the questionnaires were assessed via a five-point Likert scale ranging from "very little" to "very large." Our findings show that the IT to support environment sustainability is prior to the other strategies. In detail, the green business /IT policy and standardization is the most important in the government's role. The strategies of intelligent building and the travel and ways of working management are prior to the others for supporting environment sustainability. Finally, the strategies for the data center consolidation and energy management and server and storage virtualization have the huge influence for green IT systems, services and usage This research results the following implications. The amount of energy consumption and CO2 emissions of IT equipment including electrical business equipment will need to be clearly indicated in order to manage the effect of green business/IT strategy. And it is necessary to develop tools that measure the performance of green business/IT by each step. Additionally, intelligent building could grow up in energy-saving, growth of low carbon and related industries together. It is necessary to expand the affect of virtualization though adjusting and controlling the relationship between the management teams.

Visitors Satisfaction and Behavioral Intention of Local Historical Culture Festival (지역역사문화축제 방문객 만족도와 행동의도)

  • Choi, Cheol-Su
    • Journal of Digital Convergence
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    • v.18 no.6
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    • pp.209-215
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    • 2020
  • The purpose of this study was to investigate the factors that the festival image has on the festival satisfaction of visitors, and the effect of festival satisfaction has on the degree of visitors' behavior. In order to accomplish this research purpose, this study collected data of 233 visitors. Regression analysis was conducted in order to achieve the causal relationship between each variables. The result of data analysis revealed that the factors of festival image suitability, convenience, and entertainment had a positive (+) effect on satisfaction. And, satisfaction was verified to have a positive effect on behavioral intention. Therefore, these results implied that this study will contribute to the revitalization of festivals by both discovering images based on unique historical characteristics and presenting them as utilization plans. Especially, it is necessary to find unique contents with history, representative programs by age, and stories related to historical figures. Further validation studies are necessary to ascertain this fact utilizing the image value factors that have negative influences.

Application of Community Health Nursing Process to an Urban Community (일 도시지역을 대상으로 한 지역사회 간호과정 사례연구)

  • Lee Chung Yul;Kim Eusook;Cho Won Jung;Kwoen Myoung Sook;Lim Eun Sun;Yoo Mi Ae
    • Journal of Korean Public Health Nursing
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    • v.11 no.2
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    • pp.121-130
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    • 1997
  • The community health nursing process is essential in providing community health nursing service to the community. It helps to identify community health problems. to prioritize problems, to provide service. and to evaluate service results. However. it is very rare to find a study which applies the community health nursing process. This study intended to apply the community health nursing process to a urban community. The focus of the study was a community consisting of 533 families in a region of Seoul. The study process was as follows: 1) The data was collected by conducting interviews with community leaders and by collecting surveys from the people of the community. 2) The data was summarized and analyzed. 3) The community nursing diagnosis was identified. 4) The nursing diagnosis was prioritized. 5) The general and specific objectives for service were identified. 6) A specific nursing plan was set up. 7) A detailed evaluation plan was established. Four community nursing diagnoses were identified from the community. 1) The utilization rate of health center was found to be low due to lack of knowledge about the health center and low accessibility. 2) High trafic accident rate due to narrow roads. 3) High prevalence of chronic disease due to inappropriate health behavior. 4) High noise level and foul smell due to inappropriate waste management. Among the four community nursing diagnoses. 'High prevalence of chronic diseases was identified as a priority community nursing problem. The criteria for prioritizing community nursing problems were as follows: number of people involved, fragility of clients. severity of the problem. availability. of resources. concern of the people. readiness of nurses. relevance to the national policy. This study describes the general and specific objectives to solve the high prevalence of chronic health problems. nursing plans. and an evaluation plan.

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The Comparison of Health Status and Health Behavior among Hypertension Group, DM Group, and Hypertension DM Group for the Aged Provided with Customized Home Care Service by Visiting Nurses (맞춤형 방문건강관리사업 노인대상자의 고혈압군, 당뇨군, 고혈압.당뇨군별 건강상태 및 건강행태 비교)

  • Hyoung, Hee-Kyoung;Jang, Hyo-Soon
    • Research in Community and Public Health Nursing
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    • v.22 no.1
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    • pp.11-21
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    • 2011
  • Purpose: This study aims to compare health status and health behavior among the hypertension group, the DM group, and the hypertension-DM group for aged clients of customized home visiting health care services. Methods: This study was conducted as cross-sectional research. The subjects of this study were 2,235 aged people over 65 living in J City. Data were collected using structured questionnaires and measurements. The collected data were analyzed using the SPSS/WIN 12.0 program, and descriptive statistics, $x^2$ test, t-test and ANOVA were used for the analyses. Results: BP and glucose control showed a significant difference among the groups. BMI and waist circumference were significantly higher in the hypertension-DM group than in the other groups. Stroke, arthritis, and perceived health status were significantly different among the three groups. Depression was high, but not significantly different among the groups. Smoking and drinking were not significantly different among the groups. Physical activity was very low, especially in the hypertension group. Medication was high, especially in the hypertension-DM group. Conclusion: It is necessary to consider care plans for the hypertension-DM group, and educate the group for care management. Also, depression and physical activity programs are needed for the age.

A Study on the Improvement of Youth Housing Support Policy

  • KIM, Sun-Ju
    • The Journal of Industrial Distribution & Business
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    • v.11 no.11
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    • pp.29-38
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    • 2020
  • Purpose: The problem of housing poverty among young people is a very important problem for the nation. Therefore, the main purpose of this paper is to identify the problems of the government's housing support policy for young people. And it is in presenting specific solutions by fully reflecting the opinions of experts. Research design, data and methodology: This study consisted of analyzing the following three research topics: 1) the differences of youth residential support housing policy impact on young adults' housing stability, 2) the problems and solutions of youth housing support policy, and 3) the differences of experts' opinions on the impact of government policy on youth housing stability. The subject of this study is the government's seven housing policies for young people. The targets include Happy Public Rental Housing (Happiness Housing), Station Area Rental Housing for youth (Station Area 2030), Public Dormitory for College Students (Public Dormitory & Hope Dormitory), Jeonse Rental Housing for College Students (Subject Lease Rental Housing for College Students), Social Housing for Young People, and Share House. The data was organized through expert surveys from 1st to 30th June 2020. The experts surveyed include professors & researchers, public officer & public institutions staff, and private developers of young adults' housing. The methodology of analysis on the problem and the solution of government policy was Frequency analysis. And analysis methods on differences of experts' opinion were ANOVA, Levene' test, and Schefe test. Results: Problems in Government's youth residential support housing policy include high rents, lack of supply, difficulty in acquiring rental housing, inconvenience in using shared spaces, conflicts with cohabitants, and invasion of privacy. Solutions include expanding supply to urban areas, establishing long-term plans, securing privacy, diversifying business methods, establishing platforms for rental housing transactions, and expanding various public support (financial support, etc). Conclusions: There was a difference in perception among groups of experts on the impact of public rental housing (called 'happiness housing') in youth housing stability. It is very urgent to come up with the most reasonable policy to support youth housing. This requires in-depth discussions by experts to narrow their differences.

The Activation of Shipping Logistics Information System on Logistics Performance (해운물류정보(海運物流情報)시스템의 활성화요인(活性化要因)이 물류성과(物流成果)에 미치는 영향(影響)에 관한 연구(硏究))

  • Kim, Seong-Kyu;Cho, Sung-Mou;Lee, Yong-Ho;An, Ki-Myung
    • Journal of the Korean Institute of Navigation
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    • v.25 no.2
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    • pp.159-172
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    • 2001
  • The information technology(IT) development of telecommunication, along with the information analyzation over the world, enables the firms to process their inner and outer operations through Electronic Data Interchange (EDI) system. And the concept of logistics has become more important to the enterprises in strategic sense because it had aggrandized itself to more comprehensive and integrative concept. Also the world shipping market is more competitive than any other market. In these environment, to maintain competitive power, shipping firms process operations by Logistics Information system(LIS), And then, reduce the working processes, working time and its costs. So the LIS has become more important in developing our national logistics system and industry. Therefore, this study purposes on empirically analyzing the activation factors of shipping LIS and the relationship these, factors with logistic performances in the shipping industry. Considering environments of Shipping logistics information system, this study sets up the research model and hypothesis to examine the activation factors of shipping LIS and the relationship these factors with logistic performances. We used the field data on the 163 numbers of firms(29 overseas shipping companies and 133 forwarding Agency) to get the empirical evidence. According to the study results, The shipping LIS activation factors which the sample firms recognized as important: were top managers support, well structured communication channel, strategic plans connection and inner information analyzation level. And IS organization & human resources, IS discipline & training, software development, IS organizational alignment, database management system, information standardization, competitive advantage, financial support and government support represent partially significant. Also, the current shipping LISs main problems are expensive system cost, standardization of working processs, institutions imperfection and systems interaction defect. So these problems must be improved to activate shipping LIS.

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Association between Oral Hygiene Status and Self-perception Halitosis in Some University Students (일부 대학생의 구강위생상태와 구취자각의 연관성)

  • Jung, Su-Jin
    • Journal of Convergence for Information Technology
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    • v.10 no.10
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    • pp.227-235
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    • 2020
  • This study was conducted to induce changes in the correct oral hygiene management habits and attitudes of university students by grasping the relationship between oral hygiene status and of self-perception halitosis of university students, and to present basic data to improve oral health. The data survey was conducted on 322 university students under the age of 23 among the participants who visited the department of dental hygiene at K University in Daejeon for practice from September 23, 2019 to December 6, 2019. The degree of dental deposition was grade B, the patient hygiene performance index was 'normal' and the amount of tongue plaque was 'good' the highest, and the factors that were highly related to self-perception halitosis were the amount of tongue plaque and were dental deposits rating and grade. Also, oral hygiene status and self-perception halitosis were correlated with each other, and it was found that oral hygiene status had an important effect on self-perception halitosis. Therefore, it is necessary to actively develop interesting and practical oral health care programs and publicity plans so that the quality of life of oral health for university students can be improved.

A Case Study on the Appealing Dementia Rest Area in Our Village for Regional Specialization Province in Gyeongsangbuk-do ("우리마을 예쁜치매쉼터" 운영에 관한 사례연구; 일 개도의 지역특화사업 중심)

  • Ha, Tae Hee;Hyung, Na Kyum;Kwak, Kyung Phil
    • Journal of Korean Public Health Nursing
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    • v.34 no.2
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    • pp.182-197
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    • 2020
  • Purpose: This study undertook to qualitatively investigate the operation status, support requirements and improvement plans for establishing an appealing dementia rest area in Gyeongsankbuk-do. Methods: Data were collected from May 1 to June 20, 2019, using participation observation and in-depth interview of 8 health professionals, and were subjected to qualitative analysis. Results: Our analysis revealed 4 themes and encompassing 16sub-themes: 1) program operation status (hard to prepare and operate programs, difficulty adjusting the program level, various needs of program participants, lack of mutual understanding among program participants); 2) policy support needs (need for assistants staff and basic education, requirement of extensive training for the main operators, support program aid equipment, incentive payments and performance reflections); 3) project operation's improvement plan (improved the operation of doubles classes, improved of training materials for the main operators, improved program activities and workbooks, Increasing the number of dementia rest areas); 4) positive effects and changes (positive effects of specialized projects, changes in perceptions of dementia, strengthening community awareness through doubles classes, synergy effect on community health care post awareness) Conclusion: We believe the current study results can be applied as basic data for establishing a new model, and will positively impact the national dementia management project.