• Journal of the Korean Society of Fashion and Beauty
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• v.3 no.3 s.3
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• pp.11-23
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• 2005

This never-ending changes and everlasting challenges under the industrial circumstances induce us to compete against survival or selection. We accordingly need to take steps in order to survive excessive competitions by the various differentiated strategies in Beauty and Cosmetology markets. The purpose of this study aims for making the best use of this actual proof which enables the effective customer management and managerial things of beauty shop through theoretical contemplation in all aspects of managerial beauty shop and the reason why the customers give the second visit(revisit) or choosing the shop again(coming again) by demographic characteristics. The method of this study was surveying 200 re-visited customers at the same beauty shop in GwangJu Metropolitan city for a whole year by questionnaire regarding the correlation between revisiting of the same beauty shop and demographic characteristics. After surveying, we coded these questionnaires finding out its distribution(range) by SPSS statistical package with Frequency Analysis in response to demographic characteristics and also performed ANOVA and Regression. In brief, there is big difference between men and women which explains the second visiting(revisit) originates in technical fact; hair protection. Most women have paid great attention to their hair protection while men mostly have ignored. However, men attached themselves to the hairdressers' appearances and the distance from their house to the beauty shop which did not mean a lot to women. Beside s, there were many differentiation in accordance with marital status, age, education and their business. With this study, we easily generalize the fact that customers revisit a beauty shop not because of beauty shop facilities but because of human interests.?Beautician's service has certain specialties which show the interaction between customer and beautician in the field. Now we can come to this conclusion that we need to endeavor to develop the service spirit and employees' welfare. Their attitudes towards job satisfaction go well with customer ' s satisfaction in this way.

• Journal of the Korean Society of Clothing and Textiles
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• v.40 no.1
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• pp.114-130
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• 2016

This research provides practical data to develop UV protection masks and dust protection masks. It surveyed uncomfortable factors and significant characteristics for masks. It used 653 subjects 20-79 years old and performed the research from April to May in 2014. Wearing masks at outdoor activities is not widely popular yet, but golf players, mountaineers and old people were quite interested in masks. People mainly wore a basic shape mask, but main age group of each mask shape was different. People usually prioritized the protection function and comfort of wearing over design; however, women, young generation and people attending to outdoor activities longer than 1 hour considered design quite important. People going on picnic or camping consider mask characteristics most important. Therefore, various mask shapes and protective functions should be developed to reflect consumer needs. Meanwhile, the discomfort levels of masks were not too high, but old people felt more discomfort than young people. The most discomfort factors were 'other's eye', 'distracting face movement' and 'feeling of foreign object'. They also mentioned falling problem of C shape mask and short-rib shape mask, and asked for a 'tighter fit' at the ear.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.6
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• pp.3490-3498
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• 2014

This study examined the relationship among service quality perceived by consumers according to the types of driving ranges(I: indoor and outdoor), market segmentation, the reason for choice of the driving range, customer satisfaction and loyalty and analyze their causal relationship. To reach this goal, this study conducted a questionnaire research for consumers of driving ranges by dividing it into the indoor and outdoor ranges. The quest-factor analysis(SPSSWIN Ver 13.0), the confirmatory factor analysis and the structural equation modeling method (AMOS 6.0) were used to analyze the data collected for this study. Based on the findings of this study, the following conclusions were drawn: The reason for the choice in both indoor driving and outdoor driving had no direct influence on the customer loyalty, but it had an indirect influence on the customer loyalty through customer satisfaction and service expectation. In addition, the service expectation had a direct influence on the customer loyalty in both indoor driving and outdoor driving. Therefore, the customer satisfaction in both indoor driving and outdoor driving serve as a significant mediating variable to reinforce the relationship between the service quality and customer loyalty.

• Journal of information and communication convergence engineering
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• v.2 no.2
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• pp.116-118
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• 2004

In the power industry after restructuring of Power industry will be appeared on-site type business, power retail sales business, and power wholesales business, power dealing business, customer inclination business ＆ delivery of power facilities. Among them, power trade business, customer inclination business and on-site type business will be rapidly increased and occupied attention. In addition, it is forecasted to advent the broker, provider, market place, power marketer, system operator and generator as a main player. Meanwhile, it needs protection of existing power industry and activation of new energy market for accomplishment of restructuring of power industry.

• Proceedings of the KIEE Conference
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• 1992.07b
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• pp.629-632
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• 1992

This paper deals with Digital Protection System which has been developed at R & D Center of HYUNDAI Electrical Engineering Co.. This system consists of supervisory control part and digital measuring are protection units. RS-485 network connects the units to supervisory control part. This paper go into detail about the specification of each part and the analysis results of digital measuring and protection unit.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.5
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• pp.17-26
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• 2018

If a photovoltaic (PV) system is installed in a primary feeder interconnected with the PV system, bi-directional power flow can occur, and then, the magnitude and direction of the fault current can change, depending on the fault location and point of common coupling (PCC) of the PV system, and the time current curve (TCC) cannot be properly coordinated between protection devices. Also, it is difficult to obtain a proper time interval for protection devices because the conventional setting approach is applied, even though the PV system is installed and operating. Therefore, this paper presents three operation modes considering the operational conditions of the PV system to obtain setting values for protection devices. Based on the mode, this paper proposes an algorithm to calculate the optimal protection coordination time interval according to the introduction capacity of the PV system. In addition, this paper performs modelling of a distribution system with the PV system and protection devices by using Off-DAS S/W, and analyzes the characteristics of the time interval between the protection devices, such as substation relays, reclosers, customer relays, and PV customer relays. The simulation results confirmed that the proposed operational modes and setting-value algorithms are useful and effective for protection coordination in a distribution system for a PV system.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.23 no.1
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• pp.103-112
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• 2015

In this study, a study was carried out to see what influence low-cost carrier's e-service quality has on low-cost carrier customers' perceived value and customer satisfaction and what impact the results have on customer loyalty based on the results of previous studies related to e-SERVQUAL, an e-SERVQUAL measurement model for general e-commerce. In addition, a survey of consumers who have experienced using low-cost carrier experience through web sites was conducted. For the analysis of the data collected, SPSS 18.0 was used to conduct frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis and thus to test a hypothesis. Research findings showed that perceived value and customer satisfaction are closely related to customer loyalty, and it was also observed that the reliability factor on the service provided on the web site acts as an important influencing factor for customer loyalty in the perceived value and security factors such as payment by credit cards and protection of personal information serve as important one in terms of customer satisfaction. This study has its limitation in that samples of users who have experienced low-cost carrier are concentrated on specific ages and professions. In the future, it is required to conduct further studies on whether difference is made on the importance of measurement factors related to e-service quality by gender, age group, occupation, and e-service quality.

• The Journal of Asian Finance, Economics and Business
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• v.6 no.3
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• pp.205-214
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• 2019

This paper aims to discover factors and their influences degree to repurchase organic cosmetic in Vietnam. In addition, this research also discloses the main segments that have high demand re-buying intention based on demographic groups of gender, age, income, educational level, job, type of products, and place of production. Twenty-eight scale was designed based on previous studies and adjusted to match the 5-point Likert scale to conduct measurement. By using survey method to test hypotheses and set up conceptual models to collect 295 Vietnamese consumers who have experience in consuming organic cosmetic by explain the results through Smart PLS software. The findings show that there is positive attitude of customers to the intention of acquiring organic cosmetics, green perceived and customer satisfaction. In addition, customer satisfaction, knowledge of products, safety values, and environmental protection consciousness also play important roles to form a positive attitude of customers for products. Moreover, the consciousness of green living of consumers accounts for a high proportion in creating customer satisfaction for organic products. The results show useful information for current premises to determine the factors that influence the decision to repurchase organic cosmetic product, that provide business strategies.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.7 no.6
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• pp.1155-1159
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• 2006

In this paper, we have proposed a privacy protection RFID system using random number based ID allocation. Currently, there are rising issues about privacy violation in RFID system. This issues caused by tracking the ID of tag which present unique identity of tag. The proposed system dynamically allocates random basis ID to tag, then the tag can not be traced. The random ID allocation procedures of this system can be operate in cryptographic mode or normal(non-cryptographic) mode. This system can be applied to privacy protected customer tracking RFID system in mesa-outlet stores which tracing customer's moving path.

• Journal of the Institute of Electronics Engineers of Korea SP
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• v.41 no.5
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• pp.99-109
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• 2004

This paper proposes a new method for tracking image contents, which are re-distributed on the Internet using a web-robot and fingerprinting scheme. The fingerprinting is an extended technique of watermarking and embeds identity of the customer into the content as a fingerprint in a way that is very difficult to erase. The fingerprint in the content can be used widely in the field of the copyright protection technique because it identifies the content itself and includes the information about the original customer. In this paper we discuss an active image tracking system using a web-robot and fingerprinting scheme. In the proposed system the information of the original customer is embedded as a fingerprint into the image content before distribution and also stored into DB. The distributed contents are collected by the web-robot and fingerprinting information is extracted from the contents. Finally the identifying of contents is done by comparing the extracted fingerprint with the selling history of the content.