• International conference on construction engineering and project management
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• 2007.03a
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• pp.611-624
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• 2007

Every construction project expects a success. In order to attain success for every project involved, issues that are related to the success of a construction project must be identified. This paper identifies those key factors, which contribute to the success of construction projects. The main factors crucial to project success were identified from a literature review and through a questionnaire survey administered to local contractors. A follow-up interview was conducted to validate the first survey and to evaluate the perception of the local contractors. An Analytical Hierarchy Model was used to obtain the final Critical Success Factors. The identification of the critical factors related to the success of construction projects will contribute to the achievement of a particular objective which will accomplish the success of the project. Aspects that affect the success of the project are the project characteristic, contractual arrangement, parties involved in a construction project and finally, and the aspect of the project interactive processes.

• Journal of Construction Engineering and Project Management
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• v.7 no.4
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• pp.1-12
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• 2017

India has accorded a high priority to road infrastructure development through Public-Private Partnership (PPP) and it has set a high target for investment inflows. Yet, it is widely held that road/highway infrastructure has not been developing at required pace and that the road infrastructure projects under PPP have been suffering from several hurdles and delays, thereby affecting project success/failure. This paper is an attempt to analyze the critical success/failure factors of road infrastructure projects under PPP in India. A questionnaire survey was conducted among a sample of the stakeholders of road infrastructure projects to identify the critical success/failure factors during all four major project stages using different approaches. Initially, the critical factors were identified through ranking based on the average/mean score. Later, the conventional RII score was used to identify the critical success/failure factors. Finally, the critical success/failure factors were also identified based on the stakeholder-wise ranking of the factors and their convergence. The assessment revealed that there was a greater convergence across the different methods and also that there was greater consensus among project stakeholder on the critical success/failure factors of road PPP projects.

• Korean Management Science Review
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• v.18 no.1
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• pp.89-105
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• 2001

The performance of Cellular Manufacturing (CM) systems has been rigorously investigated during the last two decades, but the extent of empirical research on CM is limited. A major objective of this study is to examine the relationship between critical success factors, employees' implementation attitudes and performance of CM systems. Two hypothesis were formulated &d Tested: (1) The impact of critical success factors on performance and to what extent does certain critical success factors correlate with performance\ulcorner (2) How does the relationship between critical success factors and performance differ by employees' implementation attitudes\ulcorner Results from the study provide partial support for relationship between critical success factors (infrastructure, organizational immersion, autonomous management) and performance. The results also show that differences in performance of organizations grouped by degree of employees' attitudes could be found.

• Proceedings of the Korea Association of Information Systems Conference
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• 2004.11a
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• pp.431-443
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• 2004

Many e-Learning companies are incorporated for the last five years, but most of them are failed or merged by the other company. The main reasons are the absence of competitive strategies and recognition of critical success factors. There are many researches on the critical success factors of Information System (IS) and Electronic Commerce (EC) . We derived e-Learning success factors from the previous IS and EC researches. We classified the success factors into five dimensions, (1) contents management, (2) learner management, (3) business strategy, (4) organizational support and ability, (5) learning management system (LMS), and each dimension has 9 or more success factors measurement items. We surveyed the perceived importance of the success factors from the manager of South Korea e-Learning firms. The paper categorized the items into two or more factors for each dimension by the exploratory factor analysis. Finally, we conducted one-way ANOVA for each success factors by the business model. As a result, there is different importance level for each success factors by the business model. We concluded that each e-Learning company needs different strategies to their business model.

• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.1
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• pp.1-16
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• 2004

Critical success factors (CSFs) have been replicated and applied in a wide variety of settings for more than two decades. Most previous research on CSF have focused on identifying critical factors, based on the variance theory, in terms of the correlation between individual factor and Information system (IS) success. However, it is unknown how a set of critical factors Influence each other and lead to IS success, which means the process of IS implementation. in this research, we aim to understand how a set of critical factors influence each other and lead to IS success in the context of IS implementation for Customer Relationship Management based on the process theory. This research has implications In explaining a mechanism leading to CRM systems success based on the influencial relationships among the critical factors.

• Journal of the Korea Safety Management & Science
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• v.17 no.1
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• pp.309-320
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• 2015

This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought), job satisfaction, and quality performance. In particular, mediating effect of job satisfaction on the relationship between success factors of six sigma and quality performance is empirically analysed to find causes and impacts among these variables. A survey was conducted on the employees working in 'H' company which is applying six sigma at Ulsan City. The survey questionnaires were sent to 300 people and 216 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and job satisfaction. Second, there was also a positive relationship between job satisfaction and quality performance. Third, there were also positive relationships between critical success factors of six sigma(except support of top management) and quality performance. Finally, job satisfaction were full mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward) and quality performance. Critical success factors of six sigma(customer and quality focused thought) had a partial mediating effect on quality performance. On the other hand, support of top management had no mediating effect on quality performance.

• International Journal of Quality Innovation
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• v.9 no.2
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• pp.39-56
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• 2008

Six Sigma has been one of main quality improvement approaches since Motorola first invented Six Sigma in 1987. Many scholars and consult experts have discussed the critical success factors of implementing Six Sigma management, but most of them are based on related theories or qualitative analyses. In the paper, we first review critical success factor of Six Sigma status quo based on literature. Then we design the questionnaire and survey China manufacturing enterprises that have introduced Six Sigma management. And finally, we analyze the critical success factors of China manufacturing industry implementing Six Sigma management by using structural equation model and find that leadership and Six Sigma strategy, focus on market and customer, evaluation and motivation, selecting, managing and implementing Six Sigma projects are four critical success factors of China manufacturing enterprises implementing Six Sigma management. At the same time, the paper also presents the relationships between the critical success factors. The results are of important role in China manufacturing industry locating resources, eliminating waste and improving Six Sigma performance.

• The Journal of Information Systems
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• v.11 no.1
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• pp.151-173
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• 2002

The purpose of the current study is to identify the critical success factors of information systems in small-and-medium-sized firms in general, and also to investigate any differences of those critical success factors between two different industries: the electronic and textile industries. To accomplish this purpose, we collected and analyzed 115 and 108 questionnaires from the electronic and textile industries respectively. From the results of statistical analysis, critical success factors of small-and-medium-sized companies in general were obtained, and critical success factors from two industries were compared and the differences were able to be identified. The results of the analysis of the questionnaires are as follows: 1) The organizational characteristics of the electronic industry showed some differences from those of the textile industry; 2) Small-and-medium-sized companies in the electronic industry appeared to have some differences from companies in the textile industry in terms of critical success factors of information systems. Such factors as education and training, quality level of software, capability of users, business processes, standardization of data management, level of organization, user involvement, support of top management were significantly different between two industries.

• Asia pacific journal of information systems
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• v.7 no.2
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• pp.103-135
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• 1997

Today, many organizations are reengineering themselves to develop new ways to thrive in a foreign and unforgiving business environment. However, it is reported that many companies involved in the project of business process reengineering are dissatisfied with their results. Therefore, we developed an exploratory framework based on three constructs such as critical success factors, organizational maturity level, and performance and applied these to help analyze current practice in business process reengineering. To proceed with our research, this paper was organized around two research questions in business process reengineering. We addressed: (1) To what extent does certain critical success factors correlate with performance? and (2) How does the relationships between critical success factors and performance differ by organizational maturity level? From the research results, we could find relationships between critical success factors(i.e., project management, change management, objective management) and performance, and could verify differences in performance of organizations grouped by organizational maturity level.

• Journal of Information Technology Applications and Management
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• v.14 no.4
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• pp.121-138
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• 2007

This study proposes a method to improve network security systems based on critical success factors for systems development. To accomplish the research objective, the study analyzes required functions of network security systems and reviews existing methods to improve network security systems. Based on the analyses and literature review, critical success factors for development of network security systems are identified and a new method to improve network security systems based on the critical success factors is proposed. The proposed method to improve network security systems is based on utilizing multi-core processors. A prototype is developed and validated. This study will provide a good case in the network security area where research incorporating both engineering and management disciplines lacks.