• Journal of Korean Society for Quality Management
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• v.41 no.4
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• pp.611-621
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• 2013

Purpose: The purpose of this study was to investigate if companies' efforts of quality management practices have positive impacts on the companies' performance as the first stage. In the second stage of this study, we tried to confirm if the degree of companies' making efforts on customization strategy and R&D strategy function as moderate variable on relationship between quality management practices and companies' performance. Methods: The collected data through survey were analysed using multiple regression for the first stage of the study and moderate regression for the second one of it. Results: The results of this study are as follows; quality management practices have positive effect on performances. Moreover, much effort on customization strategy has significant moderate effect on relationship between quality management practices and corporate performance. On the other hand, much effort of companies on R&D strategy has significant moderate effect on the relationship between the two as well. Conclusion: Manufacturing and services companies in Korea need to make effort of quality management practices in order to improve corporate performance. Moreover, if that efforts are combined with customization strategy and R&D strategy, they will expect synergy effect on performance improvement.

• Knowledge Management Research
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• v.8 no.1
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• pp.1-14
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• 2007

This paper is an exploratory study providing critical research issues in knowledge management strategy, process operations, and knowledge management system design and control in mass customization. The firms implementing mass customization provide good cases adopting recent changes in business environment including increased diversity and variability of customer needs, fast development of related technologies, and increase of the necessity of knowledge management. In this study, required knowledge management characteristics are investigated and future research issues are suggested for successful implementations of knowledge management. Research issues are extracted from the context of strategy, process, and information system for the purpose of practical adaptation and the types of mass customization are emphasized as a mediating element for fit and consistency between firms' corporate strategy and knowledge management characteristics.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2006.05a
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• pp.621-622
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• 2006

In this paper, we performed the customization of CAE analysis in the process of product development and verification. The purpose of customized analysis is to implement collaboration framework of inter-corporate, inter-division for knowledge process based on product development. Customized analysis methodology using ANSYS Workbench API is presented for the web-based and workbench-based application. Cellular phone was selected as a CAD model, and template based process of analysis is conducted. By using this system, customized analysis is suitable to site or user oriented specific analysis and for user who has little experience on CAE analysis.

• Journal of the Korea Society of Computer and Information
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• v.22 no.2
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• pp.111-117
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• 2017

This study analyzes the relative importance of the introducing factors for the critical success factors in the implementation stage of the lifecycle of ERP system using Delphi technique and Analytic Hierarchy Process(AHP). In the 1st layer of the hierarchy, technical factor is evaluated as the most important factor among organizational, technical, and supplier factors. In the 2nd layer, choosing a proper ERP package is evaluated as the most important factor within 15 factors followed by process-oriented approach, technical suitability, minimized customization, integration and association of system with trading parter, association with legacy systems, and support and involvement of top management. As a result of this analysis enterprise should choose an ERP package that is suitable to its business environment, and make the best use of(take full advantage of) best practice that ERP package provides to optimize the existing business procedure or process(to approach the existing business procedure or process). This study also shows the range of customization of the features provided by the ERP package should be minimized.

• The Journal of Asian Finance, Economics and Business
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• v.9 no.7
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• pp.153-171
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• 2022

To measure economic performance, customer satisfaction indices are constructed. This study proposes an index for banking and telecom, a significant evaluative system for comparing and enhancing customer satisfaction across the industries. The study suggests and examines amendments and improvements to the prior indices and incorporates ignored indicators to propose a punier index for Pakistan. The study is a pioneer in integrating online and offline indices into a single comprehensive model. The study is enriched by the Theory of Reasoned Action and Technological Acceptance Model. A sample of 320 respondents was used. The sample was divided based on gender and marital status. To authenticate the theoretical model, PLS-SEM was applied. We discovered nine latent variables that define customer satisfaction and conclude that a single model can be utilized for e-commerce enterprises as well. The index scores are comparable to the American index for banking and the Turkish index for telecom. Multi-group analysis (MGA) was used to comprehend the differences among the groups. This reveals that customization, design, reliability, and responsiveness induce satisfaction in telecom male and married customers. For the banking industry, the difference exists in complaint handling, customization, corporate image, perceived price, reliability, responsiveness, sentiments, convenience, and security to satisfaction links, image and complaint handling to loyalty links.

• Culinary science and hospitality research
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• v.7 no.1
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• pp.203-227
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• 2001

The purpose of this study is to be groped promotion plan of internet marketing of Family Restaurant to get the motive, which is target market of Family Restaurant in Korea, and segment market of Internet users shows identity. Internet is observed as new marketing tool to understand customized needs of customer and to provide service to them in form of the customization. Based on the case study of Homepage of Family Restaurant in Korea, I would propose promotion plan as follow. First, enhance the function of the database marketing through the two-way communication. Second, enforce the e-commerce through the corporate-marketing in which same target market in cyber space. Third, develop the management skill for the Internet marketing in homepage as like specialty of contents.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.46 no.spc
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• pp.68-78
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• 2023

Big data technology is being used in various fields followed by the development of information and communication technology. In the corporate and public sectors, diverse system platforms are built and operated due to the needs of users, but efficiency is low because they are built from an individual service perspective rather than an integrated service perspective. In this study, the relationship between presenting the characteristics of the type of shared information platform, the integration plan, and integration performance of the shared information system platform was analyzed. The results of the study will provide guidelines for the integration of shared information system platforms by the government and private companies in the future.

• Journal of Internet of Things and Convergence
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• v.8 no.4
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• pp.77-83
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• 2022

In the era of the 4th industrial revolution, various universities' corporate field application education models are being presented. In particular, along with new teaching methods, various educational models for customized education of many companies are being studied, increasing their usability. Research on project-oriented teaching methods for competencies required in the field of business is the most developed field in recent years. In this study, we intend to propose a case-oriented curriculum model that applies the project-oriented teaching method to the requirements of these companies. In particular, we design an industry-oriented curriculum model through a companycustomized education model for blockchain and web developers, and suggest the direction of development focusing on examples of the operation process. The model through this case was designed and operated as a curriculum model suitable for the field through in-depth interviews with industries, etc.

• Journal of Korean Institute of Industrial Engineers
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• v.41 no.4
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• pp.344-351
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• 2015

Recently, an ERP (Enterprise resource Planning) system has been becoming an essential S/W tool for companies to manage their business processes and manufacturing resources. As the information exchange becomes more complex, not only corporate companies but also small- and mid- sized enterprises (SMEs) are required to build an ERP system. However, for small- and middle- sized companies, the adoption of ERP systems becomes challenging due to high cost and long installation time of the system. This paper presents a novel concept of an adaptive ERP system incorporating the ontology structure of the business supply chain information. The proposed ERP installation methodology is illustrated with an example of a door-trim manufacturing company in the automotive supply chain.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.85-92
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• 2015

Recently more and more shortened of corporation's sustainable longevity at the enterprise, and enterprise environment is also changing drastically. In this study, we wanted to obtain a solution that enable to continue the company's corporate longevity through critical factor analysis of the Japan Shinise. In the analysis results of Japan corporation as Doraya, Deicoko, Shinise longevity, we can explain about critical factors like that credit, tradition, customization, products development, changes of management methods and finding a global new markets. Also, In this study, analyzed a significance of critical factors for focusing on each cases and theories using Analytic Hierarchy Process(AHP), and did prediction and analysis about critical longevity factors. However, it need to collect sufficient data and a lots of variables for input. because the sample may be it insufficient. Results of the study, will be expected to be a useful guide for analysis of longevity factors at the company in the future.