• 한국학교보건학회지
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• 제20권2호
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• pp.59-68
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• 2007

Purpose: The purpose of this study was to investigate the difference of sexual behaviors of college students according to internet pornography contact. Methods: Subjects consisted of 472 students of K college located in chungcheongbuk-do. The data were collected through a self-administered questionnaire from May, 21 to May, 31, 2007. Results: Eighty-seven percent (87.3%) of respondents contacted internet pornography. As for the first time they contacted it, forty-eight percent(48.3%) contacted it when they were middle school students. Forty-three percent(43.6%) contacted it one time per several months and twenty-one percent(21.2%) contacted it within 10 minutes. Sexual behaviors(hand grasping, hugging, kiss, masterbation, coitus, pregnancy, love expression in public place) showed significant differences according to Internet pornography contact experience, period, frequency, and time. Conclusion: College administration should investigate sexual behavior patterns according intemet pornography contact and provide all college students regular sexual health promotion program.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2005년도 춘계학술대회
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• pp.274-282
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• 2005

Customer retention is one of the major issued in life insurance industry, in which competition is increasingly fierce. There are many things to do to retain customers. One of those things is to be continuously in touch with all customers. The objective of this study is to design the contact scheduling system(CSS) to support the planers who must touch the customers without having subjective information. Support-planers suffer from lack of information which can be used to intimately touch. CSS that is developed in this study generates contact schedule to touch customers by taking into account existing contact history. CSS has a two stage process. In the first stage, it segments customers according to his or her demographics and contract status data. Then it finds typical pattern and pattern is combined to business rules for each segment. We expert that CSS would support support-planers to make uncontacted customers' experience positive.

• 한국융합학회논문지
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• 제9권8호
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• pp.117-125
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• 2018

본 연구에서는 각막굴절수술 후 콘택트렌즈 착용 실태, 유통 중인 콘택트렌즈의 베이스커브와 직경을 조사하여, 변형된 각막에 콘택트렌즈를 착용하였을 때 렌즈 움직임과 착용양상을 확인해보고자 하였다. 각막굴절수술 후 16.5%가 콘택트렌즈를 착용한 경험이 있었다. 또한, 콘택트렌즈의 베이스커브는 8.6 mm, 직경은 14.0 mm가 가장 많은 비중을 차지하였다. 각막굴절수술 한 24안의 각막은 편평하였으며, 콘택트렌즈를 착용했을 때 렌즈는 이측과 하측으로 모두 이동하였다. 각막굴절수술 후 콘택트렌즈 착용으로 불편함을 느낄 수 있어 렌즈 착용시 상세한 설명과 한정적인 렌즈의 종류로 정교한 피팅이 필요하며, 콘택트렌즈의 산업과 임상적인 연구에서 융합이 필요할 것이라고 생각된다.

• 한국의류산업학회지
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• 제21권4호
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• pp.401-411
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• 2019

Non-contact judgment and evaluation for products are increasingly needed along with a rapid environmental change in fashion that sows urgency in the need to implement services that allows users to judge and experience a tactile sense in a fashion product without actual contact. Technological development is required to provide users with syn-aesthetic experiences that integrate the visual, tactile and the auditory. There is also a need to conduct research to increase immersion that provides users with ICT-related experiences communicated through fashion images. The study analyzed demands for haptic communication technology by Korean users in immersive VR fashion product shopping. Accordingly, it defined haptic communication through literature research, investigated immersion in the VR environment and conducted in-depth interviews for haptic communication applicable to VR shopping. Findings show that hedonic reactions by fantasy, emotion and fun function are an important motive in selecting VR shopping. VR fashion product shopping steps were divided into 4: move to store, search in store, search of product and purchase based on offline store shopping experience. It defined the haptic communication by steps and analyzed the types of the haptic feedback to be implemented. The study results provide basic data for developing haptic communication technology that can enhance e a sense of the presence and immersion experiences that can help lay a groundwork for pilot studies on the convergence of the virtual and the real.

• 한국융합학회논문지
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• 제12권3호
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• pp.115-124
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• 2021

코로나(COVID-19) 폭발로 인해 비접촉 서비스의 특징과 장점이 갈수록 두드러졌고 스마트호텔의 발전이 가속화되었다. 본 연구는 서로 다른 접촉점에서고객 체험 과정에 발생하는 스마트 서비스 체험을 식별, 분류 및 정의하는 데에 목적을 두고 있다. 기존 연구와 문헌을 바탕으로 스마트 호텔의 개념과 특징에 대해 연구 토론해 보았다. 스마트 호텔의 스마트 체험 인자와 고객 접촉점을 활용하여 분석 프레임 워크를 디자인하였다. 이로써 중국에서 선별된 스마트 호텔에 대해 현장 조사 및 분석을 수행한다. 사례 분석 결과를 보면 스마트 호텔의 고객 체험 디자인이 교호성, 개별화, 접근 가능성, 정보성, 프라이버시 안전성에 어느 정도 발전하고 있다는 것을 알 수가 있다. 위의 결과를 바탕으로 본 논문에서는 미래의 스마트 호텔 CX 디자인이 개인화된 서비스 관련 체험을 개발하기 위해 데이터를 통합하는 방향으로 발전하는것을 제안한다.

• 유통과학연구
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• 제11권8호
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• pp.25-30
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• 2013

Purpose - Foodservices have grown to over 60% of the franchise industry. However, despite reaching this high level, the foodservice franchise industry is experiencing severe ups and downs. While factors such as expansion by franchises and the entry of large multinational firms are causing this imbalance, the more serious problem faced by franchisees is the lack of know-how and correct operating procedures. Franchise headquarters should advise franchisees on important matters such as food ingredients, interior design, tableware, and fixtures. However, even though franchise headquarters have the ability to impart such management know-how, this is often a neglected area. Research design, data and methodology - This study was conducted in an industrial environment to present suitable competitive alternatives for foodservice franchises. Empirical analysis was conducted using a sample of 232 people with experience in targeting customers. The main purpose of this study is not to identify and analyze the factors affecting customer satisfaction. Customers of the Food Service Industry to invite contacts until departure for the service flow by identifying the expectations and allow this area by analyzing the resulting measures to enhance the competitiveness has presented. Results - Actual results contact factors affecting the quality of service on customer satisfaction was a significant influence. However, the end of this analysis, the actual customer satisfaction directly affects the quality of service that is only important factor can commit mistakes. Relatively large impact on customer satisfaction, which is relatively independent of the quality factor should be a review of zone of tolerance. In this study, eating phase relative to contact the service customer satisfaction was the most influential. The results, however, zone of tolerance for an area in the waiting and ordering dissatisfaction factors are appearing. And in the course of these services outside the zone of tolerance area is unsatisfactory evaluation is being done. Conclusions - After all, Foodservice, the contact service management for zone of tolerance the top priority should be can be seen. Foodservice contact first in the case of service quality factors caused by the continuous flow of services, so this step-by-step identification needs to be clearer. This, of course, to distinguish between the actual per unit of activity appears to be more difficult to follow, for it seems to need a lot of future complementary. Next is the assessment of customer service quality. Customers remember the experience for the services of a real contact through the assessment and service evaluation clearly emerge as the expected level can be difficult. However, this situation is controlled by the test method cannot be avoided unless there is no limit to the number of leave. Despite these limitations, the next step to contact a service evaluation and analysis have to continue to refine and thereby franchisees for the operation of the store in terms of practical know-how required to provide to the office believe.

• 농촌계획
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• 제5권2호
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• pp.56-65
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• 1999

Recently, new concept and paradigm of 'Environmentally-Friendliness' is taking a growing interest in environmental planning and design. This study is to establish the evaluation model for environmentally-friendliness of 'Tourism Farms' in rural areas by LISREL structural equation model. A questionnaire survey was conducted for deputy manager group and expert group. As the Result of LISREL structural equation model, the environmentally-friendliness of tourism farms is composed of three categories. First, conservation of global environment (Low Impact), second, friendliness to surrounding nature(High Contact), and third, environmental health and amenities (Health & Amenity). Five indicators, such as (1)saving of energy and water resource, (2)reduction and reuse of garbage, (3)natural purification of sewage disposal, (4)utilization of natural energy, (5)campaign and education programs of environmentally-friendliness, were affecting the first category, i.e., conservation of global environment(Low Impact). Friendliness to surrounding nature (High Contact) is affected by 3 indicators, (1)contact to nature and diverse green areas, (2)water intimate & contact areas, (3)natural ecology observation by biotope. Finally, the dimension of environmental health and amenity is affected by 3 indicators, (1)nature affinity by farming experience, (2)environmental-friendliness of soil & crops by organic farming, (3) campaign and education programs of environmentally-friendliness. Total coefficient of determination of the structural equation model by LISREL was 0.897, which showed high explanatory power.

• 한국조경학회지
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• 제27권3호
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• pp.69-79
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• 1999

Recently, new concept and paradigm of 'Environmentally-Friendless' is taking a growing interest in environmental planning and design. This study is to develop the new approach of sustainable development, and to establish the indicators for environmentally-friendliness of "Tourism Farms" in rural areas. A questionnaire survey was conducted for deputy manager group and expert group. The environmentally-friendliness of tourism farms is composed of three categories, conservation of global environment(Low Impact), friendliness to surrounding nature(High Contact), and environmental health and amenities (Health '||'&'||' Amenity). Four indicators, such as saving of energy and water resource, reduction and reuse of garbage, natural purification of sewage disposal, and utilization of natural energy, were affecting the first category, i.e., conservation of global environment(Low Impact). And, friendliness to surrounding nature (High Contact) is affected by 3 indicators, such as contact to nature and diverse green areas, water intimate '||'&'||' contact areas, and natural ecology observation by biotope. Finally, the dimension of environmental health and amenity is affected by 3 indicators, such as nature affinity by farming experience, environmental-friendliness of soil '||'&'||' crops by organic farming, campaign and education programs of environmentally-friendliness. From the result of Importance-Performance Analysis(IPA) for 10 indicators, environmentally-friendliness was recommended as 'Concentrate Here'. And, the content validity of 10 indicators for 3 categories was examined by factor analysis. The result showed as the same as hypothetical model, which proved the validity of hypothetical model.

• 디지털산업정보학회논문지
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• 제19권1호
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• pp.57-76
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• 2023

This study analyzes the factors and effects on the users' intention to switch from contact center-oriented to AI chatbot-oriented customer services by combining Push-Pull-Mooring Model and provides insights for companies considering the adoption of AI chatbots. To test the model, we surveyed users with experience using chatbots at least once across different age groups. Finally, we analyzed 176 cases for the analysis using IBM SPSS Statistics and SmartPLS 4.0. The results of hypotheses testing rejected the hypotheses for variables of inconsistent quality and low availability of push factors and low switching cost of mooring factor while accepting the hypotheses for the tardy response of push factors and all pull factors. Therefore, these findings provide important implications for researchers and practitioners who wish to conduct research or adopt AI chatbots. In conclusion, users do not feel inconvenienced by the contact center-oriented service but also perceive high trust and convenience with AI chatbot-oriented service. However, despite low switching costs, users consider chatbots a complementary tool rather than an alternative. So, companies adopting AI chatbots should consider what features the users expect from AI chatbots and facilitate these features when implementing AI chatbots.

• 여성건강간호학회지
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• 제27권3호
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• pp.220-229
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• 2021

Purpose: The world saw a shift into a new society consequent to the coronavirus disease 2019 (COVID-19), which made home quarantine mandatory for a person in close contact with those who tested positive. For children, however, home quarantine was not limited only to themselves but parents, especially mothers were involved and required to quarantine. This qualitative study aims to explore and understand mothers' experience and their related psychosocial issues while caring for their school-aged children in Korea, who had to home quarantine after coming in close contact with COVID-19 positive individuals. Methods: Data were collected from October 2020 to January 2021 via in-depth, semi-structured interviews with nine mothers of children who had to home quarantine. Interviews were conducted face-to-face in an independent space near the participant's home or workplace (n=5) or via online platforms or telephone (n=4). The data were analyzed using thematic analysis through several iterative team meetings. Results: Thematic analysis revealed the following four themes: "Unable to be relieved due to uncertain situations surrounding me," "Blame and hurt toward me, others, and one another," "Pulling myself together for my children in my broken daily life," and "Changes in the meaning of life amid COVID-19." Conclusion: The narratives show that mothers experienced psychosocial difficulties while caring for their children during home quarantine. It is necessary to reduce the social stigma toward individuals in home quarantine and establish policies to ensure work-family compatibility for such mothers.