• 한국도서관정보학회지
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• 제51권2호
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• pp.355-379
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• 2020

학교도서관업무지원시스템(DLS)은 학교도서관 자료에 대한 핵심적 접근 도구이다. 본 연구의 목적은 DLS에서의 학생들의 정보검색행태 분석을 통해 학교도서관 자료 접근성 향상 방안을 탐색적으로 고찰하는 데 있다. 이에 학교도서관에서 DLS 검색을 시도하는 학생 42명을 대상으로 DLS 검색과정을 녹화하고 정보요구 전반에 대한 검색-전 질문지와 검색과정과 결과에 대한 검색-후 질문지를 통해 자료를 수집하였다. 분석결과, 평소 DLS 이용의 주목적이 단순 여가 독서인 경우, 정보요구가 상대적으로 모호한 경우, 그리고 검색과정에서 복잡한 상황을 겪는 경우 등에서 검색 성공률과 검색 만족도가 낮게 나타났다. 검색 만족도는 검색시간 충분성에 대한 만족도가 가장 높게, 검색 결과 만족도가 가장 낮게 나타났다. 기타 의견으로 정보 통합 검색, 관련 자료추천, 소장 위치 출력, 모바일 앱을 통한 음성 인식, 검색 실수 자동 교정 기능 등 요구가 있었다. 이를 통해 다음과 같이 제언할 수 있다. 첫째, 진학 및 진로정보 제공에 대한 교육 수요자의 요구를 반영하여 DLS 역시 진학 및 진로정보를 제공하는 기능을 보완해야 한다. 둘째, 일반적 정보 검색 시스템 수준으로의 DLS 기능 개선이 필수적이다. 셋째, 학교도서관 현장 인력과 DLS 관리 당국 간 긴밀한 협력을 위한 인프라가 구축되어야 한다.

• Journal of Preventive Medicine and Public Health
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• 제41권2호
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• pp.121-127
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• 2008

Objectives : This study investigated the health information such as the general health information, the health product information, and the hospital information, and we wanted to identify the association between internet health information and the health related behavior by analyzing the process after people search the Internet. Methods : A telephone survey with structured questionnaire was performed by trained surveyors. The respondents were sampled proportionate to the Korean demographic distribution with considering the city size and the populations' ages and gender. The survey was conducted from October 2006 to November 2006. Results : Out of 3,758 successfully connected persons of age 20 or more, 871(23.2%) respondents had used Internet health information during the last year. The purposes of searching the Internet for health was, 1) to get general health information (717 cases, 81.0%), 2) shopping for health product (109 cases, 12.3%) and 3) seeking information about hospital selection (59 cases, 6.7%). Our research showed that the process after searching the Internet for health information depends on the purpose of the search. 68.8% of the searchers for general health information, 67% of the searchers for health product shopping and 64.4% of the searchers seeking information to guide hospital selection were satisfied with their Internet search. However one third of the respondents reported not being satisfied with the result of the search. Conclusions : Unsatisfied consumers with internet health information tended to ask lay referrals from others or they gave up seeking health information. The health information system should be improved to increase the accessibility and to provide reliable and effective information. Also, a more user-centric community is needed in order to strengthen the effective role of lay referrals among the internet users.

• 한국프랜차이즈경영연구
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• 제10권1호
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• pp.7-17
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• 2019

Purpose - Generally, the consumer's decision-making process for restaurant selection is simple and familiar. However, online information becomes important because the decision-making process of consumers becomes complicated in new restaurants and special situations. Because consumers can search for information online, information retrieval is now possible in selecting new restaurants. In particular, consumers often make decisions based on online information when making restaurant reservations. Research design, data, and methodology - All items were measured based on previous studies. The data were collected from customers who had visited the store by visiting the web page of the food service franchise within the last 3 months for the panel of the online survey institute. The questionnaires were surveyed from July 2 to July 11, 2018 for about 10 days. A mail and a message were sent to 2,000 people, and 310 people were asked to complete the questionnaire. Total of 303 data were used in the questionnaire, excluding 7 insufficient data. Results - The findings of this study are as follows: Consensus, vividness, and neutrality have positive effects on enjoyment. Consensus have positive effect on anxiety, but vividness and neutrality did not have significant effect on anxiety. Also, enjoyment has a positive influence on intention to visit, and anxiety has a negative influence on visit intention. Conclusions - First, franchise companies online advertising in a variety of ways, but they are mixed with other customers' WOM and offered to consumers. In this case, the information provided by the company may be distorted. Therefore, a restaurant franchise company needs to operate an official online channel to provide accurate information to its customers. Second, it is necessary to make contents so that other customers can participate in online channels of food service franchise companies. Third, food service franchise company should produce enough online contents to experience indirectly even if the customer does not visit the store directly. Fourth, food service franchise company needs to prepare a way for many customers to participate in many official contents.

• 동아시아식생활학회지
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• 제15권4호
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• pp.475-482
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• 2005

As Korea has approached the aging society, older Koreans have become an important force in restaurant sales today. To succeed with this silver market, it is important for restaurant managers to know who they are and which factor influence the older Koreans' eating-out decision making process. The purpose of this study was to investigate the effect of the elderly consumers financial independency on restaurant selection process. Data were collected from 178 older consumers above 55 years old and analyzed using the descriptive statistic analysis, MANOVA, and one-way ANOVA. The results showed that the elderly consumers financial independency significantly influenced the decision making process in determining where they eat out Significant differences were found between high income group and low income group in the Problem Recognition Step(Wilks' Lambda=0.776, F=3.796), Information Search Step(Wilks' Lambda=0.779, F=2.959), Alternative Evaluation Step (I :Wilks' Lambda=0.835, F=1.748/ II :Wilks' Lambda=0.764, F=3.212), and Purchase Decision Step(Wilks' Lambda=0.849, F=2.412), except the Post-Purchase Behavior(Wilks' Lambda=0.933, F=1.179). The more financially independent older consumers were, the more directly they were involved in the eating out decision making process. Older consumers with higher income and more personal property were likely to 'propose to eat out by themselves'(F=10.986), to obtain restaurant information from the 'printed materials'(F=9.707), to consider 'convenient location' as most important factor when they eat out(F=5.594), and to go to 'family restaurant'(F=7.067), 'Japanese restaurant'(F=7.391) and 'fine dining restaurants'(F-=6.382). In conclusion, we found that the elderly consumers financial independency did influence the eating-out decision making process. Considering that older Korean will become a financially independent consumer and will be eating away from home more often, food service operations should actively position themselves for this market and develop the market-driven menus and services to meet their needs and expectations.

• 유통과학연구
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• 제20권3호
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• pp.33-43
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• 2022

Purpose: More and more marketers use social media platforms to create and spread information called Marketer Generated Content (MGC) to inform consumers of products. MGC often embeds product purchase links, thus directing consumers to online distribution channels for online purchases. This study examined the effect of social media MGC on consumers' willingness to buy online in the anchor of consumers' perspective to answer the question of "how social media generated content support corporate online distribution". Research design, data, and methodology: According to the means-end-chain theory, we introduce perceived value and continuous following intention as chain mediators to explain the mechanism of MGC influence on consumers' online purchase intention and consider product type to discuss boundary conditions. Two experiments were designed to test hypothesizes. Results and Conclusion: First, emotional MGC (vs. informational MGC) has lower (higher) perceived utility (hedonic) value. Second, perceived value has a significant mediate role in the effect of MGC on continuous following intention. Third, perceived value and continuous following intention significantly and sequentially mediated the effect of MGC on online purchase intention. Through the sequential mediations of perceived utility value and continuous following intention, Informational MGC of search products significantly increase online purchase intentions. Another parallel sequential mediation, including perceived hedonic, emotional MGC of experience products, partially enhanced online purchase intentions. Finally, this study gives implications for how corporates can use social media MGC to promote product sales online.

• 한국식생활문화학회지
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• 제21권3호
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• pp.280-289
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• 2006

The purpose of this study is to investigate exploratory wine consuming behavior based on demographic characteristics of wine consumers. A questionnaire was organized and distributed widely to a thousand of wine consumers who could be easily met at wine bars or restaurants, retail stores, wine expositions and wine sampling parties. Total of 793 completed questionnaires (Male: 48.4%, Female: 51.6%) were obtained and analyzed using SPSS package (v.10.0) program. The results of the present study discuss general demographic characteristics of participated subjects, the expenditure for wine, frequency and amount for wine taking, preference of the origin of wines, and preferred wine style. The results also show that why the consumers purchase wine, where they drink or purchase the wine, and what makes they prefer a particular wine bar. Consumers' information search behavior and important factor on wine selection process are presented at the end of the results as well. The current research suggests that gender and age are critical factors to understand wine consuming behavior of customers and improving the knowledge and service level of wine specialists is powerful marketing tool at practical fields.

• 한국의상디자인학회지
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• 제15권3호
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• pp.51-67
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• 2013

This study aims to examine impacts of the Internet shopping orientation of Korean and Chinese consumers on their selection criteria of shopping malls and apparel products, frequencies and amounts of purchase, and information search in the Internet shopping mall. A survey was carried out with Korean and Chinese female consumers in their 20s and 30s who have the Internet shopping experiences. The results of this study were as follows: First, the Internet shopping orientation of Korean and Chinese respondents clearly showed factorial structures including the pleasure-conscious, fashion-conscious, price-conscious, and convenience-conscious orientation. From a result of the cluster analysis on four factors of the Internet shopping orientation, Korean and Chinese respondents were classified into three groups of the Internet shopping-unconscious, the Internet shopping-loyalty, and pleasure convenience-conscious. Second, there were significant differences in selection criteria of both the Internet shopping mall and apparel products among three groups of the Internet shopping orientation in Korea and China. Third, significant differences were identified in visiting frequencies, apparel purchase frequencies and amounts, payment methods, and information sources during the Internet shopping among three groups of the Internet shopping orientation in Korea and China.

• 한국융합학회논문지
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• 제8권6호
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• pp.97-107
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• 2017

본 연구는 의료소비자인 환자가 치과의 이용과 관련하여 정보탐색 행태를 조사하고 치과의료기관 선택을 위해 탐색한 정보원이 무엇이며, 사회경제학적인 특성과 정보탐색 행태와의 연관성을 파악하기 위해 광주광역시인 중소도시와 전라남도내의 읍면지역에 거주하는 10대 이상의 주민을 대상으로 연구하였다. 정보습득경로는 지인의 소개가 61.0%, 인터넷 정보이용이 37.0%로 조사되었고, 사전정보습득여부에서 성, 연령, 학력, 직업에서 유의미한 차이가 있었으며(p<0.000), 성별, 연령, 최근치과방문에서 사전정보의 의료소비자 만족성에서 유의미한 차이를 보였다(p<0.05). 인터넷정보 이용에서는 성별, 연령, 학력, 직업, 거주지에서 유의미한 차이를 보였다(p<0.001). 그리고 성별, 연령, 직업에서 사전정보탐색이 치료에 미치는 영향에 유의미한 차이가 있는 것으로 분석되었다(p<0.001). 본 연구를 통해 치과 의료기관에서 의료소비자의 선택에 융합적인 영향을 미칠 수 있는 정보탐색원을 개발하고자 하며, 이 연구를 기초로 한 새로운 치과병의원 경영전략을 마련하고 환자가 만족하는 양질의 서비스를 제공하도록 하는 노력이 필요할 것이다.

• 한국콘텐츠학회논문지
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• 제2권3호
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• pp.59-69
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• 2002

본 연구는 온라인 쇼핑몰에서 구매를 할 경우 소비자가 느끼는 가격민감도에 영향을 미치는 변수에 관하여 연구하였다. 연구 결과, 가격탐색에 영향을 미치는 변수로는 웹사이트의 신뢰, 웹사이트의 상호작용성, 지각된 위험으로 나타났다. 본 연구에서 제시된 연구가설들에 대한 실증분석 결과들은 다음과 같이 정리할 수 있다. 첫째, 소비자들이 웹사이트에 대한 신뢰가 높을수록 가격탐색이 낮아지는 것으로 나타났다. 둘째, 웹사이트에 대한 상호작용성이 높을수록 가격탐색이 낮아지는 것으로 나타났다. 셋째, 웹사이트의 정보의 깊이가 깊을수록 소비자들은 가격정보를 많이 탐색하는 것으로 나타났다. 넷째, 소비자들이 온라인 구매에 있어 지각된 위험을 많이 느끼는 것으로 나타났다. 다섯째, 제품에 대한 지식이 높을수록 가격탐색이 높은 것으로 나타났다.

• 패션비즈니스
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• 제25권2호
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• pp.18-33
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• 2021

This study sought to understand the clothing consumption values of male consumers and analyze the attributes of online fashion multi-brand stores. The study examined the effect of clothing consumption values of male consumers on the perceived attributes of online fashion multi-brand stores and use intention. The study also aimed to investigate whether online information search moderated the relationship between the perceived attributes of online fashion multi-brand stores and use intention. An online survey of male consumers in their 20s and 30s was conducted, and a total of 338 responses were analyzed. The SPSS 24.0 program was used to perform frequency analysis, factor analysis, reliability analysis, regression analysis, and stepwise-regression analysis. The results are as follows. First, fashionableness out of the four attributes of online fashion multi-brand stores (fashionableness, entertainment, variety, and scarcity) influenced the practical and conspicuous values of clothing consumption values. Entertainment had a significant effect on all clothing consumption values. Variety had a significant impact on practical and conspicuous values and the scarcity factor influenced epistemic and conspicuous values. Second, while entertainment, variety, and scarcity influenced sharing intention, fashion, entertainment, and variety influenced purchase intention. Third, online information search moderated the relationship between the perceived attributes of online fashion multi-brand stores and sharing intention but not purchase intention.