• 가정과삶의질연구
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• 제28권4호
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• pp.127-138
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• 2010

This study examines the consumer behavior towards service satisfaction and loyalty in the wedding service market when differentiated services were provided through a market segmentation that includes products, prices, and channels for service choices. This study uses the questionnaire research method to compare the wedding service consumer satisfaction between Korea and Japan. As for married couples, the convenience of transportation and name-recognition were the most important considerations among Koreans when it comes to choosing a place for wedding ceremonies. Meanwhile, Japanese counterparts considered reasonable prices and wedding services quality as the most important factors. In terms of the level of satisfaction in services provided by wedding halls, Korean married couples were found to be more satisfied than Japanese counterparts. Second, the impact of the level of satisfaction with wedding services on consumer loyalty was analyzed. It was found that name-recognition was an important influencing factor among both Koreans and Japanese. An increased satisfaction with name-recognition, resulted in higher loyalty by individuals to wedding halls. In terms of showing loyalty to wedding halls, Koreans were found to be more influenced by name-recognition than the Japanese. Third, there was no significant difference found in japan in terms of the impact of the level of satisfaction with wedding services loyalty.

• 한국중재학회지:중재연구
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• 제28권2호
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• pp.249-275
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• 2018

Today's Internet environment is growing rapidly, and transactions based on it are also rapidly increasing. E-commerce allows merchants and consumers in different countries to easily trade goods across borders. However, the increase in international consumer transactions through the Internet is accompanied by an increase in disputes. International consumer transactions are characterized by a distinction among long distance, small sum, and different jurisdictions. International consumer transactions cannot be solved only by way of resolving disputes in past international transactions. The best way to resolve disputes between international carriers and consumers is through the Internet. In this regard, UNCITRAL has been preparing to enact legislation on ODR as a solution to international electronic trade disputes and, as a result, UNCITRAL adopted guidelines for operating the ODR procedure for building the ODR platform. The European Union has also increased its disputes in the European Union, which is active in the intra-regional market. Institutional improvements were made to solve this problem; therefore, the European Union (EU) has enacted the ODR Regulations for EU consumer disputes. Based on such, this study constructed the ODR platform, which is used as a way to resolve consumer disputes in the regional market.

• Human Ecology Research
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• 제53권3호
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• pp.293-307
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• 2015

Social commerce has a large impact on the emergence of the concept of society and individual lives that is recognized as one of the most important business areas in the Internet environment. A marketing agency, Trend Monitor (http://www.trendmonitor.co.kr), conducted a survey on social commerce usage and satisfaction level; subsequently, we used survey result data from 221 adult males and females for our research sample. Data analyses were conducted by reliability test, confirmatory factor analysis, t -test or one-way analysis of variance, and structural equation model (SEM) with IMB SPSS ver. 21.0 and ver. AMOS ver. 21.0. This study focused on multi-dimensional consumer innovativeness and found three elements of acceptability, competence, and distribution. Empirical verification through SEM presented data that suggests the three consumer innovativeness factors have a direct positive effect on social commerce that causes factors to indirectly affect satisfaction levels. This study indicated that the main consumption patterns in modern society take advantage of social commerce and satisfaction by improving a market economy to promote restoration. First, this study considers consumer innovativeness to have three factors. Secondly, research results help to understand relations between consumer innovativeness, use and satisfaction with social commerce that can help the social commerce industry establish effective market strategies through consumer innovativeness. The conclusion discusses implications for academic research and marketing strategies.

• 한국언론정보학보
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• 제35권
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• pp.87-113
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• 2006

이 연구의 목적은 시장 개방이 미디어와 문화 콘텐츠의 수용자의 복지를 증진시킬 것이라는 주장의 타당성을 이론적으로 검토하는 것이다. 이를 위해서 이 연구는 먼저 우리 사회의 문화 시장 개방에 관한 입장들의 스펙트럼을 수용자 복지를 중심으로 분류하였다. 다음으로 시장 개방이 소비자로서의 수용자에게 실질적으로 경제적 이익을 가져다 줄 것인가를 미디어 공공재 개념을 중심으로 검토하였다. 마지막으로 시장 개방이 시민으로서의 수용자에게 가져다 줄 민주적 가치 차원의 손익을 살펴보았다. 연구 결과, 적극적 시장 개방론이 주장하고 있는 문화산업의 경제적 효율성 증대 및 경쟁력 강화, 소비자의 선택권 확대, 문화적 가치의 보호 등은 그 이론적 정당성이 미흡하며 논리적인 모순이 적지 않다는 점이 드러났다. 따라서 적어도 이론적으로는 시장 개방이 수용자 복지를 증진시킬 수 없다는 결론을 얻었다. 그러나 시장 개방 반대의 논리가 문화의 교류와 유통 자체를 금기시하는 왜곡된 민족문화의 보호주의로 이어져서는 곤란하며, 오히려 시장 개방이란 조건은 우리 내부의 문화적 다양성을 돌아보고 개혁하는 계기로 작동해야 한다는 점을 덧붙여서 제안했다.

• 디지털콘텐츠학회 논문지
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• 제19권7호
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• pp.1413-1422
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• 2018

온라인 식재료 시장이 활성화되고 세분화되면서 온라인 프리미엄 푸드마켓이 활성화 되고 있다. 본 연구에서는 온라인 프리미엄 푸드마켓에서 소비자가 체험하는 경험요인을 밝히고, 오프라인과 어떠한 차이가 있는지 정의하였다. 이를 통해 온라인 프리미엄 푸드마켓은 오프라인 프리미엄 푸드마켓과 인지적, 심미적, 감성적 경험을 체험할 때 어떤 차이가 있는지 밝혀 콘텐츠와 서비스를 제공시 차별화해야 한다는 시사점을 도출하였다. 또 온라인 프리미엄 푸드 마켓을 소비자가 접하게 되는 채널은 온라인과 오프라인을 아우르는 경험을 하게 됨으로, 일관성 있는 경험을 제공해야 한다는 것을 밝혔다. 본 연구를 통해 도출된 소비자 경험은 온라인 프리미엄 푸드 마켓의 서비스 디자인 시 소비자 관점에서 콘텐츠와 서비스를 제공하기 위한 기초자료로 활용되기 위함이다.

• 산업경영시스템학회지
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• 제43권2호
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• pp.14-24
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• 2020

Google Trends is a useful tool not only for setting search periods, but also for providing search volume to specific countries, regions, and cities. Extant research showed that the big data from Google Trends could be used for an on-line market analysis of opinion sensitive products instead of an on-site survey. This study investigated the market share of tumor necrosis factor-alpha (TNF-α) inhibitor, which is in a great demand pharmaceutical product, based on big data analysis provided by Google Trends. In this case study, the consumer interest data from Google Trends were compared to the actual product sales of Top 3 TNF-α inhibitors (Enbrel, Remicade, and Humira). A correlation analysis and relative gap were analyzed by statistical analysis between sales-based market share and interest-based market share. Besides, in the country-specific analysis, three major countries (USA, Germany, and France) were selected for market share analysis for Top 3 TNF-α inhibitors. As a result, significant correlation and similarity were identified by data analysis. In the case of Remicade's biosimilars, the consumer interest in two biosimilar products (Inflectra and Renflexis) increased after the FDA approval. The analytical data showed that Google Trends is a powerful tool for market share estimation for biosimilars. This study is the first investigation in market share analysis for pharmaceutical products using Google Trends big data, and it shows that global and regional market share analysis and estimation are applicable for the interest-sensitive products.

• 한국콘텐츠학회논문지
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• 제21권11호
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• pp.1-10
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• 2021

본 연구는 중고거래 어플리케이션 <당근마켓>의 리뷰텍스트에 나타난 소비자의 인성 함축단어의 사용실태를 분석하였다. 데이터 수집은 2021년 5월로부터 과거 6개월간 서울과 경기권을 대상으로 하였다. 이는 웹 크롤러를 개발하여 무작위 추출 총 1368건을 수집 후, 최종 570건을 전처리하여 사용하였다. 결과는 다음과 같다. 첫째, 제품의 상거래 플랫폼임에도 리뷰텍스트의 48.2%는 소비자의 인성 관련 내용이었다. 둘째, 리뷰 텍스트는 긍정적 반응이 주를 이루며 이는 감사라는 키워드를 기반으로 텍스트 네트워크 구조를 형성하였다. 셋째, 소비자 인성을 함축하는 리뷰 텍스트는 소비자의 '대타적 인성'과' 대내적 인성'으로 그룹화되었고, 이는 플랫폼에서 통합적으로 작용하였다. 결론적으로 인성 관련 요인들이 플랫폼 거래 과정의 상호작용에서 중요한 역할을 함을 확인하였고, 앞으로 플랫폼의 서비스 품질에도 소비자의 인성이 경쟁력으로 작용할 것이므로, 이에 대해 다각도에서 연구되어야 할 것임을 제언하였다.

• 농업과학연구
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• 제48권4호
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• pp.911-926
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• 2021

We devised a grape variety model to estimate the impact of lowering the Shine Muscat quality level on the grape market. Shine Muscat has become a popular grape variety in Korea. Accordingly, the area devoted to the harvesting of Shine Muscat has increased dramatically since 2016. Our study examines how a reduction in the quality of Shine Muscat affects other grapes such as Campbell Early, giant peak, and Muscat Bailey A (MBA). The Armington model was used to impose consumer preferences and product differentiation assumptions. We found that a decrease in the consumer preference for Shine Muscat realized by lowering the quality of Shine Muscat largely reduces the price of this variety. Also, the prices of other grape varieties fell via a substitute effect. Moreover, if grape varieties were more differentiated, the reduction in the price of Shine Muscat would be greater, while the decreases in the prices of other grape varieties would be smaller. These results imply that farmers of Shine Muscat must continue with quality management efforts to avoid the negative effect of changing consumer behavior with regard to Shine Muscat against a reduction in its quality. Our model introduces a product differentiation model for the fruit market and helps policymakers and farmers understand the impact of changing market conditions in the fruit market.

• Journal of Ginseng Research
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• 제29권3호
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• pp.152-158
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• 2005

몇 천년동안 고려인삼은 동양국가에서 최고의 약재로 사용되어 왔다. 한국은 인삼종주국이며 이러한 이유로 한국의 특용작물인 인삼은 삼국시대부터 세계로 수출되어 왔다. 그러나 최근에 중국과 캐나다의 거대한 인삼 생산량 때문에 고려인삼 제품의 국제 시장 점유율이 급격히 떨어지고 있다. 게다가 미국은 공격적인 시장전략을 가지고 국제 인삼시장을 이끌고있다. 그러므로 인삼 종주국으로서의 한국은 국제 인삼시장의 상황과 분위기를 이해해야만 한다. 이 연구의 목적은 세계 시장에서 주요 경쟁자들의 인삼 소비실태와 소비인지를 구명하는 것이다. 연구의 발견은 소비자 행동과 주요 국가의 인식차이를 보여준다. 결과적으로 이 연구는 다방면의 인삼분야에 사용하는데 응용될 것이라고 기대한다.

• KIEE International Transactions on Power Engineering
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• 제5A권4호
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• pp.403-411
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• 2005

At present, the Cournot model is one of the most commonly used theories to analyze the gaming situation in an oligopoly type market. However, several problems exist in the successful application of this model to the electricity market. The representative one is obtaining the inverse demand curve able to be induced from the relationship between market price and demand response. In the Cournot model, each player offers their generation quantity to obtain maximum profit, which is accomplished by reducing their quantity compared with available total capacity. As stated above, to obtain the probable Cournot equilibrium to reflect the real market situation, we have to induce the correct demand function first of all. Usually the correlation between price and demand appears over the long-term through statistical data analysis (for example, regression analysis) or by investigating consumer utility functions of several consumer groups classified as residential, industrial, and commercial. However, the elasticity has a tendency to change continuously according to the total market demand size or the level of market price. Therefore it should be updated as the trading period passes by. In this paper we propose a method for inducing and updating this price elasticity of demand function for more realistic market equilibrium.