• 제목/요약/키워드: consumer factor

검색결과 2,023건 처리시간 0.031초

20대와 30~40대 여성의 상반신 신체치수 및 체형 비교 연구 - 30, 40대 여성의 영캐주얼 브랜드 선호 현상에 따른 문제점 파악을 중심으로 - (A Comparison of Upper Body Sizes and Body Types of Women in Their 20s and 30s-40s - Identifying Problems Generated by Preferences of Women in Their 30s and 40s for Young Casual Brands -)

  • 김은경
    • 한국의상디자인학회지
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    • 제18권2호
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    • pp.15-33
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    • 2016
  • Women in their 30s and 40s, who are at the center of "ageless" and "down-aging" consumer trends, are likely to encounter problems with fitting and size conformity when they wear casual clothes targeting women in their 20s. Hence, differences in upper body sizes and body types between women in their 20s and women in their 30s and 40s were analyzed. The data for this study was from the 6th Size Korea survey of body measurements of 1,675 female adults in their 20s-40s. SPSS 21.0 for Windows was used for analysis of the collected data. To examine differences in average upper body size between women in their 20s and women in their 30s and 40s, descriptive statistics and independent sample t-tests were conducted. Factor and cluster analyses were used to classify body types by age groups. Comparing direct measurement items showed that women in their 20s tend to have higher average values for most height-related items-including body height-and lower average values for circumference, thickness, and width than women in their 30s and 40s. Factors in determining the upper body shapes of women in their 20s to 40s were narrowed to five; through a cluster analysis, upper body shapes of women were classified into three body types as follows. Type 1 women are shorter and thinner with small frames; Type 2 women have the highest vertical values for their upper bodies and average values for obesity-related categories of circumference, thickness, and width. Type 3 women are the shortest and has the highest body mass index (BMI), verifiable as obese. By analyzing differences in body type distribution according to age groups, it was found that more than 90% of women in their 20s belong to Types 1 and 2. On the other hand, most women in their 30s and 40s are identified as Type 3.

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중년소비자의 성별과 연령에 따른 주관적 연령 차이와 자아존중감, 외모만족도 및 의복추구혜택 (A Study on the Gap between Subjective Age and Real Age, Self-Esteem, Appearance Satisfaction, and Clothing Benefits Pursuit according to Gender and Age of Middle-Aged Consumers)

  • 김나미;정성지;김태은;안시현;이민지;장미순;최소라
    • 한국의상디자인학회지
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    • 제18권2호
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    • pp.127-144
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    • 2016
  • The purpose of the study was to investigate the self-esteem, appearance satisfaction, and clothing benefit pursuit the gap between subjective age and real age according to gender and age of middle-aged consumers. For the study, the questionnaire was developed by the authors and distributed to male and female consumers in their forties or fifties on september 1~10, 2014. A total of 470 questionnaires was collected and used for the final analysis. Data were analyzed by frequency analysis, reliability analysis, factor analysis, cluster analysis, ANOVA and Tukey's test, using the SPSS 18.0 Package Program. The findings were summarized as follows. There were significant differences in the subjective age of middle-aged consumers according to gender and age. Female consumers in their fifties perceived their subjective age to be younger than male consumers in forties and fifties. There were no significant differences in self-esteem among the groups according to gender and age. Significant differences were found in appearance satisfaction of male consumers in their fifties having higher appearance satisfaction than female consumers in their forties. There were significant differences in some factors of clothing pursuit benefits including pursuit of fashion, pursuit of youth, pursuit of rationale, pursuit of leisure, and pursuit of loyalty, among the groups according to gender and age with female consumers placing more importance on clothing-related benefits than their male counterparts. Local fashion businesses to consumers who target middle-aged consumers, this study can provide a basic data.

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SNS를 통한 외식선택속성이, 고객만족도, 타인추천 영향관계 (Through SNS Eat Out Select Properties, Customer Satisfaction, Recommendation of Others Affect Relations)

  • 김건휘;한지수
    • 한국조리학회지
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    • 제22권4호
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    • pp.143-155
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    • 2016
  • 본 연구에서는 SNS를 통한 외식선택속성이 고객만족도와 타인추천에 어떤 영향을 미치는지를 파악하기 위하여 SNS를 통해 외식업체를 방문한 경험이 있는 소비자들을 대상으로 설문조사를 시행하여 실증분석을 하였다. 총 350부의 설문지를 배포하여 불성실하게 응답한 28부의 설문지를 제외한 나머지 322부의 유효한 설문지를 실증연구에 사용되었다. 조사 연구의 목적을 달성하기 위하여 통계프로그램 SPSS 22.0을 활용하여 빈도분석, 요인분석 및 신뢰도분석, 상관관계분석, 회귀분석을 실시하였다. 분석결과를 보면 첫째, 외식선택속성은 고객만족에 미치는 영향에 관한 다중회귀분석 결과는 전체 회귀식의 설명력은 $R^2=.521$(adjusted $R^2=.515$)이고, F값은 86.325이고, 회귀식은 p=0.000으로 정(+)의 영향력으로 통계적으로 유의한 것으로 분석되었다. 독립변수 중 실속 추구형(B=0.540, p<0.001), 안전 추구형(B=0.292, p<0.001)은 유의하게 나타나 정(+)의 영향력이 나타났고, 편의 추구형(B=0.071, p<0.001)과 품위 추구형(B=0.002, p<0.001)은 부(-)의 영향력이 나타났다. 둘째, 고객만족도가 타인추천에 미치는 영향에 관한 다중회귀분석 결과는 전체 회귀식의 설명력은 $R^2=.539$(adjusted $R^2=.538$)이고, F값은 374.765이고, 회귀식은 p=0.000으로 통계적으로 유의한 것으로 분석되어 회귀선모델이 적합하다는 것으로 나타났다. 독립변수 고객만족도(B=0.540, p<0.001)는 정(+)의 영향력이 나타났다.

인터넷쇼핑몰의 서비스품질차원과 지각된 위험에 관한연구 (Testing the SERVQUAL scale and Perceived risk in the Internet Shopping-mall)

  • 정기한;오재신
    • 마케팅과학연구
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    • 제7권
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    • pp.239-259
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    • 2001
  • 본 연구는 기존의 서비스품질차원과 더불어 인터넷쇼핑몰에서의 서비스품질차원과 지각 된 위험의 실증분석을 통한 인터넷쇼핑몰의 미래연구에 대한 방향을 제시한다. 실증연구의 결과는 다음과 같다. 인터넷쇼핑몰에서의 서비스품질 8가지 차원 중 전반적인 서비스품질과 상관정도는 오락성, 보장성, 보안성 순이었다. 소비자들이 인터넷쇼핑몰에서 느끼는 위험요인들 중 시간위 험과 성능위험이 전반적인 서비스품질과 유의한 음의 상관을 가졌다. 지각된 위험과 구매 화수와의 관계에서 신체적 위험과 성능위험이 구매회수와, 구매회수와 전반적인 서비스품 질은 양의 상관이 있는 것으로 나타났다. 위험요인들과 전반적인 서비스품질 그러고 구매 회수의 상관관계분석에서 유의한 상관관계률 나타낸 것들 중 성능위험과 전반적잉 서비스 품질, 그리고 구매회수와 전반적인 서비스풍질에서의 상관계수를 제외하고는 대체적으로 상관관계가 낮았다. 8가지 차원 중 전반적인 서비스품질과 유의수준 5%에서 유의한 상관관계률 가진 것은 오락성(0.151), 보장성(0.147), 보안성(0.128), 공감성(0.127), 편리성(0.124), 신뢰성(0.117)이었다. 요인분석과 상관관계분석의 결과로 볼 때, 기존의 서비스품질차원 5가지와 본 연구에서 첨 가시킨 3가지 차원은 서로 구별되는 차원이며, 전반적인 서비스품질과 상관정도에 있어서 도 기존의 5가지와 3가지는 비슷한 정도를 나타내었다.

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실버층 라이프스타일에 따른 건강기능식품 선택속성에 관한 연구 (Study on Relationship between Elderly Group Lifestyle and Selection Attributes in the Health Functional Foods)

  • 이명숙;김숙응
    • 한국임상약학회지
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    • 제25권4호
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    • pp.286-295
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    • 2015
  • Objective: This experiment is to study how elderly group and their various lifestyles interact with health functional foods, according to their selection behavior. Different lifestyles will be observed closely, as well as how different health conditions and consumer involvements will affect critical decision making in selecting health functional foods. Method: Theories and discoveries from original advanced research were compared parallel to the new study. Results: First, cluster analysis and exploratory analysis were performed amongst different elder lifestyles. Lifestyle exploratory analysis was used for healthy, unique, leisure, and economical-style elders. Cluster analysis was used for material trend oriented, health oriented, complacent oriented-style elders. Health Functional Foods' selection trait Exploratory Factor Analysis showed that product's originality (function, uniqueness, specialty, compatibility, distributor, expiration date), quality (amount, daily dose, visual representation, accessibility, portability, natural ingredients), and popularity (product container, brand image, taste and smell, advertised product, domestic or import, well-known function) were the three main causes. Secondly, the amount of benefits for the elderly group health lifestyle were affected by 'Interest in health', 'Notability of the health functional food', and 'Functionality approved mark'. Specifically, the importance of, 'Interest in health', 'Notability of health functional food', and 'Functionality approved mark' were noticeably high within health oriented elders. Lastly, after examining the data from elder lifestyle's relationship with health functional food selection trait, all three different results showed equal importance. If you closely examine material trend oriented elderly group, selection trait showed distinctively high regards in 'Fundamental Attribute', 'Typical Attribute', and 'Cognitive Attribute'. Health oriented elders showed their distinctively high regards in 'Natural Attribute', and less consideration in 'Typical Attribute' and 'Cognitive Attribute'. Complacent oriented-style elderly group showed less focus on 'Fundamental Attribute', and even less in 'Typical Attribute', and 'Cognitive Attribute'. Health oriented elderly group concluded with above data from the fact that they showed most importance and involvement in health beneficial products that are scientifically proven. Material trend oriented elderly group showed balanced traits in their concluded data, showing that they prefer function, safety, as well as the brand image and their reputation. Also, they consider the products' outer elements, such as design and product name, in order to sense inner functions. Conclusion: So, Silver Business corporations must develop products to fulfill the market demands, and strategize marketing plans to better target the correct audience.

도시주부의 購買의사결정 합리성에 관한 연구 -취업주부와 비취업주부의 비교분석- (A Study on the Rationality of Wives' Decision Making in Purchasing - comparisons, Between Working and nonworking Wives-)

  • 심숙;김기옥
    • 가정과삶의질연구
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    • 제5권2호
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    • pp.109-125
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    • 1987
  • Previous studies show that working wives in the market contribute to the family economy that affects the family member's behaviors as consumers. Accordingly, the consumer behavior among working wives would be differ form that among nonworking wives. As the number of working wives in the market is increasing, this study focuses on the estimation of the degree of rationality in purchasing decision making among wives in relation to their working status. Therefore, this study attempts to construct an rationality index of a purchasing decision making both at a high and a low involvement situation by working and nonworking wives, and analyzes the differences in the results of the two groups. This study also examines how the rationality indices vary with the selected socioeconomic variables. The data are obtained from self-administered questionnaires from a sample of 217 working and 191 nonworking wives at Seoul and Seongnam in 1986. The statistical methods used in this study are Factor Analysis, Multiple Regression, and Analysis of Variances. The major findings of this study are as follows; 1) The mean value of the rationality index among nonworking wives is higher than that among working wives. Under a high involvement situation, the mean value of the rationality index among working wives is negative. Therefore, it is likely that nonworking wives make purchasing decisions more rationally than working wives. 2) The higher the degree of wive's education, the more rational the purchasing decision making. Under a low involvement situation, the higher the monthly family income, the more rational the purchasing decision making . under the same situation, the shorter the duration of marriage , the more rational the purchasing decision making. 3) Under a low involvement situation, the rationality indices of working wives vary with their occupations. The rationality indices among those in selling and service jobs are lower than those among those in professional jobs. 4) The impact of the selected socio-economic variables on the degree of the rationality in purchasing decision making differs depending on whether the wife is working or not. Under a low involvement situation, the positive impact of the monthly family income on the rationality in purchasing decision making is stronger among nonworking wives than among working wives. Under the same situation, the negative impact of the duration of marriage on the rationality is stronger among nonworking wives than among working wives.

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인터넷 사용자의 온라인 식품 구매 실태 조사 (A Survey on Food Purchasing of Internet Users via On-line Shopping)

  • 남세현;심기현
    • 한국식품조리과학회지
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    • 제29권4호
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    • pp.367-376
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    • 2013
  • The objectives of this study are to provide the food market of internet shopping malls with effective marketing data, to provide basic data for the development of related fields of the study, and ultimately to increase the satisfaction of food consumers of internet shopping malls. To achieve the object of this research, a cluster analysis of the research subjects was carried out based on the following 5 factors of food purchasing attribute that had been deduced by a factor analysis by the types of food purchasers: quality characteristics, informativity, convenience, price and diversity. According to the result of the cluster analysis, the research subjects were classified into the 2 clusters of diversity and informativity. The deduced 2 clusters, together with age and occupation among general characteristics, were used as independent variables to find out food purchasing behaviors and satisfaction at internet shopping malls. The results are as follows: Regarding the frequency of food purchasing experiences at internet shopping malls according to occupation, the highest frequency was shown by those involved in service, sales and self-employed businesses; whereas regarding the frequency according to age, those in their 30s and 40s showed the highest frequency. The total amount of money spent on food purchasing for 1 year at internet shopping malls was shown to increase as age increased. The frequency of the purchasing experiences of agricultural products and fish products was shown to be higher as age increased. However, overall purchase satisfaction was highest among those in their 30s, while lowest among those in their 40s. Regarding satisfaction by the types of food purchased via internet shopping malls, satisfaction was relatively higher with common foods and functional foods, while lower with fish products. Taken together, it was concluded that purchasing behaviors at internet food shopping malls, such as the frequency of purchasing experiences and purchase amount, varied depending on age rather than purchasing attribute. Accordingly, in order to vitalize internet food shopping malls, it would be necessary to provide customized food shopping information for individual age groups.

닭고기 품질에 대한 판매장 관리자의 의식 조사 (Survey of Marketing Manager′s Perception for Broiler Quality)

  • 채현석;조수현;박범영;유영모;김진형;안종남;이종문;윤상기;최양일
    • 한국가금학회지
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    • 제28권3호
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    • pp.283-288
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    • 2001
  • 소비자들이 닭고기 구입 시 고려사항은 백화점의 경우 1순위가 브랜드이었으나 슈퍼마켓에서는 가격을 우선시하였다. 통닭의 판매형태는 백화점은 냉장유통이 100%인 반면 슈퍼마켓에서는 75%수준에 머물렀다. 닭고기 품질에 대한불만사항은 백화점의 경우 드립 발생을 우선으로 꼽은 반면 슈퍼마켓에서는 신선도에 대한 불만이 높았다. 현재 닭고기의 판매 형태는 백화점, 식품체인점, 슈퍼마켓에서는 89% 이상이 닭고기의 중량별 무게 (호수)를 고려한 마리 당 판매를 실시하였다. 닭고기 구입 후 판매기간은 백화점이 3일, 슈퍼마켓은 4일 내에 전부 판매하는 것으로 조사되었다. 품질을 고려한 등급별 판매에 대한 만족 여부는 백화점의 경우는 대부분이 만족하는 경향이었으나 슈퍼마켓에서는 불만족하다고 응답한 곳이 50%를 나타냈다. 닭고기의 품질 등급을 제정한다면 몇 단계가 바람직한가에 대한 설문 결과는 백화점의 경우 주로 2단계로 구분한 것을 선호하였다. 부분육의 판매 비율은 백화점과 식품 전문점의 경우 북채와 봉이 가장 많이 판매되는 것으로 나타났다. 결론적으로 판매장 및 소비자가 원하는 닭고기는 품질적인 면에서 우수한 닭고기를 선호하고 닭고기에 대한 품질등급제를 실시할 경우 대부분이 만족하는 경향을 보여 소비자의 신뢰를 얻기 위해서는 보다 고품질의 닭고기의 생산과 위생적인 면에서도 안전한 닭고기의 처리가 무엇보다도 중요하다고 하겠다.

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영국 보험법 상 보험자의 보험금지급의무와 관련한 주요 쟁점 - 2015년 보험법 상 개정내용을 중심으로 - (Main Issues on the Insurer's Duty of Payment of Insurance Claim in English Insurance Law -Focused on the Revised Provisions in Insurance Act 2015 -)

  • 신건훈;이병문
    • 무역상무연구
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    • 제76권
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    • pp.125-145
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    • 2017
  • Where an insurer has unreasonably refused to pay a claim or paid it after unreasonably delay, the existing law in England does not provide a remedy for the insured. Accordingly, the insured is not entitled to damages for any loss suffered as a result of the insurer's unreasonable delay. This legal position differs from the law in Scotland and most major common law jurisdictions. LC thought that the legal position in England is anomalous and out of step with general contractual principles. LC considered that a policyholder should have a remedy where an insurer has acted unreasonably in delaying or refusing payment of claim, and, therefore, recommended a statutory implied term in every insurance that the insurer will pay sums due within a reasonable time and breach of that term should give rise to contractual remedies, including damages. More detailed recommendations of LC are as followings. First, it should be an implied term of every insurance contract that, where an insured makes a claim under the contract, the insurer must pay sums due within a reasonable time. Secondly, a reasonable time should always include a reasonable time for investigating and assessing a claim. Although a reasonable time will depend on all the relevant circumstances, for example, the following things may need to be taken into account, that is, (1) the type of insurance, (2) the size and complexity of the claim, (3) compliance with any relevant statutory rules or guidance, and (4) factors outside the insurer's control. Thirdly, if the insurer can show that it had reasonable grounds for disputing the claim(whether as to pay or not, or the amount payable), the insurer does not breach the obligation to pay within a reasonable time merely by failing to pay the claim while the dispute is continuing. In those circumstances, the conduct of the insurer in handling the dispute may be a relevant factor in deciding whether the obligation was breached and, if so, when. Fourthly, Normal contractual remedies for breach of contract should be available for breach of the implied term to pay sums due within a reasonable time. Finally, In non-consumer insurance contracts, the insurer should be permitted to exclude or limit its liability for breach of the obligation to pay sums due within a reasonable time, unless such breach was deliberate or reckless, and such an insurer's right to contract out will be subject to satisfying the transparency requirements.

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한방의료의 이용행태 및 이용결정요인 분석 - 일부 대도시 지역주민을 중심으로 - (Utilization Patterns and Determinants of Oriental Medical Services : Focused on the Residents of Taegu City)

  • 유왕근;류경아
    • 대한예방한의학회지
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    • 제4권2호
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    • pp.1-24
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    • 2000
  • This study was conducted to examine utilization patterns and determinants of oriental medical services. Data were collected from 545 residents in Taegu city The results of this study are summarized as follows 1) 37.8% of subjects used oriental medical services in the past year. Especially, the female, the ages of 50 and 60 over, the single. low-educated. high-income class, white-collar class, medical insured tended to use more oriental medical services than another groups. 2) 46.7% of users of oriental medical services reported that number of visits in the past year was 2 - 5 times 37 1% of them was 1 times, and 4.5% over 10 times. 3) According to the reasons to choose the oriental medical facilities, most was 'on their own judgement'(48.8%) and 'by the advice of relatives and friends'(42.0%) Regarding to the objectives of using oriental medicine, 68.3% was 'treatment', 31.7% 'health counselling and promotion'. And among diseases of users, diseases of musculo-skeletal system was the highest(54.5%). 4) 57.9% of oriental medical services users had experience of utilizing western medicine on the same diseases. Among peoples with experiencing western medicine on the same diseases. 54.4% received oriental medical services 'in addition to western medicine', 45.6%'in place of western medicine 'And 41.2% of using both services reported that they had difficulty in deciding to choose the type of services -oriental medical services or western medicine-for their diseases. 37.3% of them answered that 'providing relevant information' was the most desirable measure to solve this problem, 27.3% 'establishment of effective referral system between oriental and western medical facilities '23.6% 'cooperative medical treatment systems in the same facilities', 11.8%'integration of oriental medicine into western medicine 5) According to the satisfaction level with each items of oriental medical services, the respondents had positive views on efficacy, kindness, and side-effects. They, however, had negative view on the cost of oriental medical services. 6) In regarding to the priority of improvement of oriental medical system,'expansion of insurance benefit package 'ranked first. 'expansion of insurance benefit Package 'ranked second, 'improvement of scientific methods and diagnostic technique 'third, and 'safety of herbal medicine' fourth in order. 7) The significant factors influencing the utilization of oriental medical services were kindness of oriental medical practitioners, efficacy , travel time, age To be brief, utilization rate of oriental medical services in urban area generally tends to be high. There, however, have been various barriers to limit oriental medical services, such as incomplete benefit package of oriental medical insurance and lack of coordination and referral system between oriental and western medical services, lack of scientific diagnostic procedures, high price etc . For the development of oriental medical services, Much attention to remove these limiting factors should be placed. In addition, kindness of oriental medical practitioners , which is expected to be more important factor in the consumer - focused health care environment than ever, should be kept high consistently. Since this study was conducted for specific residents of an urban city. further research including more sampling in different urban areas should be required to generalize the results of the study.

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