• 제목/요약/키워드: consumer's perception

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소비자의 이타주의적 가치관과 자기중심적 가치관이 사회적 책임의식과 윤리적 패션제품에 대한 프리미엄 가격 지불의도에 미치는 영향 (Effects of Consumers' Altruistic and Egocentric Values on Social Responsibility and Willingness-to-pay a Price Premium for Ethical Fashion Products)

  • 최영현;안가영;김은혜;이규혜
    • 한국의류산업학회지
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    • 제22권5호
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    • pp.570-583
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    • 2020
  • The fashion industry is accountable for labor and environment-related issues. With such issues raised, consumers' social responsibility for environmental and labor issues has become an important factor that shapes the perception of companies. This study investigates the relationship between consumer values, concerns regarding social issues, and willingness to pay a premium for ethical fashion products. This study included two exogenous variables of altruistic value and egocentric value. In the conceptual model, consumers' social responsibility was conceptualized as two constructs of environmental consciousness and labor-issue consciousness. It was then analyzed as mediating variables. Willingness to pay a premium for ethical fashion products was the endogenous variable. Data was collected and analyzed with PLS-SEM from 600 consumers. The assessment of discriminant validity and construct validity using CFA were conducted before analyzing the model. Structural equation modeling results revealed that altruistic value directly influenced environmental consciousness and labor-issue consciousness. However, egocentric value was directly and significantly influenced only by labor-issue consciousness. Both environmental and labor issue consciousness directly influenced customers' willingness to pay a premium, but did not significantly change their willingness to pay a premium. Two-stage serial mediation analysis results indicated that the constructs did not have a significant mediation effect on the exogenous variables (altruistic value and egocentric value) and the endogenous variable (willingness to pay a premium) for ethical fashion products. This study found the influence of consumer's personal values on their willingness to pay a higher price for ethical fashion products.

효과적인 미세먼지 정보전달을 위한 소비자의 미디어 이용충족 비교 -적소이론을 적용하여 - (Comparison of Consumer Media Use Gratification for the Effective Delivery of Fine Dust Information: Applying the Niche Theory)

  • 송유진;권설아;류상일
    • 한국콘텐츠학회논문지
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    • 제20권7호
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    • pp.1-18
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    • 2020
  • 미세먼지는 전 세계 사망 원인 10대 중 하나이다. 세계 인구의 95% 이상이 그것에 의해 위험에 처해 있다. 본 연구는 적소 이론에서 미디어의 경쟁적 특성을 활용하여 위험 정보를 제공하는 다양한 유형의 미디어 사이의 상호 보완 관계를 정의, 효율적으로 제공하고 관리하기 위해 사용되는 방법을 탐구한다. 12일 동안 348명의 한국 대학생들로 구성된 설문조사는 미세먼지에 대한 소비자 인식, 미디어 이용, 미디어 이용 만족도 등 3가지 요인을 분석했다. 미디어 만족에 대한 응답 값은 적소 폭, 적소중복, 경쟁 우위를 도출하기 위해 방정식으로 대체되었다. 연구결과 미세먼지 예보 및 미세먼지 대응 지침 정보를 제공하기 위해 스마트폰 애플리케이션이 가장 효과적이었고, 스마트폰 애플리케이션이 미세먼지의 심각성과 발생원 등 추가 정보 제공에 제한돼 인터넷과 스마트폰 애플리케이션의 기능 확립이 필요한 것으로 조사됐다. 따라서 스마트폰 애플리케이션을 보완하는 위기전달 시스템을 개발해야 한다.

소득과 연령에 따른 브랜드 돈육에 대한 경남 지역 소비자의 구매 행동 (Consumer's Purchase Behavior of Branded Pork by Income and Age in Gyeongnam Province)

  • 이문희;김태완;허순구;한일문;진상근;김일석
    • 한국축산식품학회지
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    • 제26권3호
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    • pp.380-385
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    • 2006
  • 경남 지역에 거주하는 178명의 주부를 대상으로 브랜드 돈육의 소비 행동을 조사하였다. 조사 결과 소득 수준과 연령에 따라 브랜드 돈육에 대한 구매 형태가 서로 다르게 나타났다. 분석 결과, 소득 수준별로는 브랜드 돈육 인지 경로(p<0.01), 브랜드명이 구입에 미치는 영향(p<0.1), 품질 인증기관 선호도(p<0.01)에서 유의적인 차이가 있었으며, 연령 간에는 브랜드 돈육의 구입 장소(p<0.05)와 구입 횟수(p<0.1)에서 유의적인 차이를 보였다. 따라서 현재 유통되고 있는 브랜드 돈육의 정착 및 향후 브랜드 돈육 개발을 위해서는 소비자의 구매 행동을 세분화하여 파악하여 적용하여야 할 것이며, 이를 위해 더 많은 다양한 연구가 진행되어야 할 필요가 있다.

인터넷 쇼핑몰에서의 소비자의 공정성 지각이 불평처리 후 재구매의도와 부정적 구전의도에 미치는 영향 -패션관여도 조절효과를 중심으로- (The Effect of Perceived Justice on Postcomplaint Behavior in the Internet Open Market -Focused on the Moderating Effect of Fashion Involvement-)

  • 이진화;임정은
    • 한국의류학회지
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    • 제32권9호
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    • pp.1427-1437
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    • 2008
  • The purposes of this study were (1) to identify the effects of perceived justice on trust, commitment, repurchasing, and negative word-of-mouth intention in the Open Market by recovering the customer's dissatisfaction, and (2) to compare the effects of perceived justice between two consumer groups divided by the level of fashion involvement(High/Low). In this survey, the respondents were 369 consumers who experienced dissatisfaction in the Open Market in a year. The data were analyzed by confirmatory factor analysis, path analysis, and multiple group analysis using Amos 7.0 program. The results were as follows. It tested main effect of perceived justice on trust and commitment with dissatisfaction handling. 1) As expected, all of the perceived justice had the positive effects on trust. 2) However, only interactional justice positively influenced on commitment. 3) The customers' trust had the positive effect on the customers' commitment after the perception of justice. 4) The trust and commitment had the positive effects on repurchasing intention. 5) However, trust negatively influenced on negative word-of-mouth intention and commitment positively influenced on negative word-of-mouth intention. 6) The consumer groups classified by the level of fashion involvement showed significantly different effects of perceived justice on postcomplaint behavior.

A Study on Zero Pay Image Recognition Using Big Data Analysis

  • Kim, Myung-He;Ryu, Ki-Hwan
    • International Journal of Internet, Broadcasting and Communication
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    • 제14권3호
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    • pp.193-204
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    • 2022
  • The 2018 Seoul Zero Pay is a policy actively promoted by the government as an economic stimulus package for small business owners and the self-employed who are experiencing economic depression due to COVID-19. However, the controversy over the effectiveness of Zero Pay continues even after two years have passed since the implementation of the policy. Zero Pay is a joint QR code mobile payment service introduced by the government, Seoul city, financial companies, and private simple payment providers to reduce the burden of card merchant fees for small business owners and self-employed people who are experiencing economic difficulties due to the economic downturn., it was attempted in the direction of economic revitalization for the return of alleyways[1]. Therefore, this study intends to draw implications for improvement measures so that the ongoing zero-pay can be further activated and the economy can be settled normally. The analysis results of this study are as follows. First, it shows the effect of increasing the income of small business owners by inducing consumption in alleyways through the economic revitalization policy of Zero Pay. Second, the issuance and distribution of Zero Pay helps to revitalize the local economy and contribute to the establishment of a virtuous cycle system. Third, stable operation is being realized by the introduction of blockchain technology to the Zero Pay platform. In terms of academic significance, the direction of Zero Pay's policies and systems was able to identify changes in the use of Zero Pay through big data analysis. The implementation of the zero-pay policy is in its infancy, and there are limitations in factors for examining the consumer image perception of zero-pay as there are insufficient prior studies. Therefore, continuous follow-up research on Zero Pay should be conducted.

패션 디자인 주체에 따른 패션디자이너 역량 및 제품 품질 지각 -Human vs. Human+AI vs. AI- (Perception of Fashion Designer's Capability and Product Quality -Human vs. Human+AI vs. AI-)

  • 정주리;장세윤;이유리
    • 한국의류학회지
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    • 제47권4호
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    • pp.743-759
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    • 2023
  • Collaboration between AI and fashion designers is becoming essential. Thus, this study explored (1) 321 consumer responses to fashion designers, comparing their capabilities and product quality across different designer types, (2) the relationship between designer capabilities and perceived product quality, and (3) the moderating role of AI knowledge in the effect of capabilities on perceived product quality. Data were analyzed using EFA, ANOVA, regression, and moderation analysis. The results indicated that subjects perceived human designers as having higher capabilities and perceived product quality than AI designers. All subjects' perceived creativity and empathy significantly impacted the perceived functionality, aesthetics, and symbolism-sociality of clothing. Additionally, the perceived creativity of AI and human+AI designers, and the perceived empathy of human and human+AI designers, significantly influenced the perceived functionality and symbolism-sociality, but the perceived creativity of human designers and empathy of AI designers did not directly impact perceived functionality and symbolism-sociality. Moreover, perceptions of the designers' capabilities significantly aesthetics in all subjects. Furthermore, low levels of perceived consumer AI knowledge enhanced the positive impact of perceived human+AI designers' creativity and empathy on perceived functionality and aesthetics. The study suggests that fashion companies should refrain from revealing AI designers at this time.

텍스트 마이닝과 소셜 네트워크 분석 기법을 활용한 소비자의 의복 맞음새(Fit)평가에 영향을 미치는 특성 (Using Text Mining and Social Network Analysis to Identify Determinant Characteristics Affecting Consumers' Evaluation of Clothing Fit)

  • 황수현;박주연
    • 감성과학
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    • 제26권1호
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    • pp.101-114
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    • 2023
  • 본 연구의 목적은 텍스트 마이닝과 소셜 네트워크 분석을 활용한 소비자 맞음새 평가의 주요 특징을 규명하는 것이다. 이를 위해 SNS에서 수집된 소비자의 2,000여건의 의복 맞음새 평가 후기로부터 의복 맞음새 관련된 텍스트 데이터를 추출하고 의미연결망 분석과 CONCOR 분석을 수행하였다. 연구 결과, '팬츠'와 '스커트'가 많은 맞음새평가어를 공유하며 다양한 형태로 평가되는 것을 확인하였고 의복의 길이가 가장 많이 평가되었다. 인체부위 중 '허리'는 다양한 의복의 맞음새를 평가하는 가장 중요한 부분이며 의복 맞음새평가어 중 '넓은', '큰', '와이드한', '긴' 등이 가장 많이 사용되는 것으로 나타났다. 본 연구는 소비자 맞음새 평가에 사용된 언어의 구조적 관계와 의미를 구체적으로 규명하고 의복 맞음새의 향상을 위한 실증적 기초 자료를 제공하는데 의의가 있다.

서비스 제공 기업에 대한 신뢰가 금융 마이데이터 서비스에 전이되는 현상에 관한 연구 (A Research on the Transference of Trust from Service Provider to MyData Banking Service)

  • 금아로;이정훈;여윤아
    • 한국IT서비스학회지
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    • 제23권1호
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    • pp.97-121
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    • 2024
  • As data usage grows in importance, ensuring individual control over personal information becomes critical. The emergence of the 'MyData' concept addresses this, particularly in financial services. Although the institutional and technological framework for financial MyData services is in place, there's a need to establish consumer understanding and perception of its usefulness and safety for successful activation. This study focuses on investigating the impact of trust on the intention to use the new mobile banking service, financial MyData. This study has three objectives. Firstly, to analyze whether trust in financial MyData services and trust in financial MyData service providers affect the intention to use financial MyData services. Secondly, to analyze the process of forming trust in financial MyData services based on the phenomenon of transferring trust in service providers to trust in services. Thirdly, to identify the process by which trust transfer occurs between service providers and financial MyData services. Ultimately, the goal of this study is to promote the intention to use financial MyData services based on the concept of trust and to activate these services. In summary, this study emphasizes the significance of trust in financial MyData services, exploring its impact on user intention and the transfer of trust from providers to services. By promoting consumer trust, the research aims to contribute to the activation of financial MyData services.

인터넷쇼핑몰의 쿠폰판촉이 소비자의 구매행동에 미치는 영향 (A study on Effects of Promotion of Coupons in Internet Shopping Mall on the Purchase Behavior of Consumers)

  • 최숙희;하규수;김홍
    • 한국벤처창업학회:학술대회논문집
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    • 한국벤처창업학회 2007년도 춘계학술대회
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    • pp.405-433
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    • 2007
  • 본 연구는 온라인 쇼핑몰의 쿠폰판촉이 소비자의 구매행동에 미치는 영향을 검증하였다. 분석 결과는 다음과 같다. 첫째, 쿠폰 인지정도에 따라서는 F-검증을 실시한 결과 쿠폰의 인지여부에 따라 쿠폰 제공시 사용의사와 쿠폰 제공시 재사용의사에서는 유의미한 차이가 있는 것으로 나타났다. 둘째, 쿠폰의 사용경험에 따른 구매행동의 차이를 전체적으로 살펴보면 쿠폰사용 경험이 있다가 없다보다 높은 평균을 보여 유의미한 차이가 있는 것으로 나타났다. 이러한 결과는 쿠폰 사용경험에 따라 구매행동에 차이가 있음을 시사하고 있다. 셋째, 구매행동과 쿠폰의 비용/편익 자각의 관계를 살펴보면 뚜렷한 정적 상관관계가 있는 것으로 나타났다. 이는 쿠폰의 비용/편익 자각이 높을수록 구매행동이 높아짐을 의미한다. 넷째, 구매행동은 쿠폰사용을 즐김과 쿠폰 사용습관과 가장 관계가 높음을 발견하였다.

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의복구매 의사결정과정의 가격관련반응에 따른 단계적 구분과 특성에 관한 질적 연구 (The Qualitative Study on Consumers' Price Related Response in Clothing Purchase Decision-Making Process)

  • 윤남희;이은영
    • 한국의류산업학회지
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    • 제11권4호
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    • pp.537-548
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    • 2009
  • Consumers' price related response in the clothing purchase decision-making process includes their expectation of price, price perception, attitude toward price and consequent behaviors. The purposes of this research are to systematically organize consumers' price related responses in the clothing purchase decision-making process, and to explain the effect of price on their purchasing. The qualitative research including shopping observation and in-depth interview was conducted. The result identified stages that showed different price related responses in clothing purchase decision-making process, and clarified each stage's characteristics. In the internal search stage, consumers recalled price information from memory and had a specific expectation about the price. This set a direction for the external search. In the external search stage, consumers selected brands or stores by a non-compensatory evaluating with an expectation of the price, and narrowed these down to several determinant alternatives by actively evaluating the products. In case a sufficient amount of price information was not recalled, the consumer established reference price through the external search. Finally, in the purchasing stage, consumers evaluated the determinant alternatives based on their compensatory evaluation. When perception of price was negative, consumers evaluate price combined with the higher criteria of clothing benefits, such as symbolic value and usability. The research is expected to contribute to predicting consumers' responses to price, and to establishing an effective pricing strategy.