• Title/Summary/Keyword: consulting utilization

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Study on the Effect of Industrial Safety Consultant Ability on Recontract Intention through Consulting Satisfaction and Utilization (산업안전 컨설턴트 역량이 컨설팅 만족도와 활용도를 매개로 하여 재계약의도에 미치는 영향 )

  • Park, Sung-jun;Hwang, Chan-gyu
    • Journal of Venture Innovation
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    • v.7 no.2
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    • pp.175-195
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    • 2024
  • The purpose of this study is to identify the sub-factors of consultant ability of an industrial safety consulting company and conduct an empirical study on how these factors influence the intention to recontract by mediating consulting satisfaction and utilization Research on consultant ability, satisfaction with and utilization of consulting has been actively conducted in fields such as small and medium-sized business consulting and management consulting, but research in the field of industrial safety consulting has been found to be insufficient. Accordingly, this study seeks to demonstrate the causal relationship between the ability of industrial safety consultants, satisfaction and utilization of consulting, and recontract intention. Using the random sampling method, the researcher collected 202 questionnaires from customers such as companies and public institutions receiving industrial safety consulting, and conducted statistical analysis with the SPSS 21.0 program. The results of the study were as follows. First, it was found that consultant ability, consultant knowledge, and consultant attitude, which are sub-factors of consultant ability, had a significant positive effect on recontract intention. Second, it was found that consultant ability, consultant knowledge, and consultant attitude, which are sub-factors of consultant ability, had a significant positive effect on consulting satisfaction and utilization. Third, consulting satisfaction and utilization were found to have a significant positive effect on recontract intention. Fourth, consulting satisfaction was shown to mediate the relationship between consultant ability and recontract intention. Fifth, consulting utilization was shown to mediate the relationship between consultant ability and recontract intention. The conclusions and implications of this study are as follows. First, it was demonstrated that consultant ability, consulting satisfaction and utilization are important in the recontract intention for industrial safety consulting. Second, as a result of analyzing the effect of consultant ability on recontract intention, consulting satisfaction and utilization, it was analyzed that the influence of consultant ability, consultant knowledge, and consultant attitude was significant in the order. Third, consulting satisfaction and utilization were found to mediate the relationship between consultant ability and recontract intention. In conclusion, It was demonstrated that consultant ability, consulting satisfaction, and consulting utilization had a significant impact on the recontract intention, and it was found that consulting satisfaction and utilization mediate the relationship between consultant ability and recontract intention. and it was discovered that the three sub-factors of consultant ability had a significant impact on consulting satisfaction, utilization, and contract renewal intentions in the order of ability, knowledge, and attitude. it was found that the consultant ability, consulting satisfaction, and the utilization of industrial safety consulting companies are all important factors that influence recontract intention. In addition, industrial safety consulting companies have laid the foundation that in order to greatly affect consulting satisfaction, utilization, and recontract intention by improving consultant ability, consultants' capability, knowledge, and attitude must be improved in order.

The Effects of the Competence of Consultant on the Consulting performance, Utilization and repurchase intention (컨설턴트 역량이 컨설팅 성과, 활용도 및 재구매 의도에 미치는 영향에 관한 연구)

  • Jeon, Yongdae;Seo, Wonchul
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.7 no.5
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    • pp.655-664
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    • 2017
  • As the external environment of SMEs is changing drastically, it is necessary to establish an appropriate management strategy. The purpose of this study was to analyze the effect of consultant's competency, on consulting performance, consulting utilization and repurchase intention, and effect of consulting's understanding and participation on consulting performance. Participants were 103 questionnaires collected from 154 SMEs that received technology and management consulting support from the Technology Guarantee Fund. According to the practical analysis result, knowledge(β=.377, p<.001) and attitude(β=.461, p<.001) among the consultant's competencies were positively correlated(R2=.623) with consulting performance, and consulting performance had positive correlation(R2=.668) with consulting utilization and repurchase intention(β=.817, p<.001). Participation in consulting had a moderating effect on the effect of consulting performance on consulting utilization.

Effects of Consulting Characteristics on SMEs Management Performance -focusing on government supported consulting- (컨설팅 특성 요인이 중소기업의 경영성과에 미치는 영향 - 정부지원 컨설팅을 중심으로 -)

  • Song, Keo-Young;Hong, Jung-Wan;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.12 no.7
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    • pp.205-215
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    • 2014
  • This study was carried out to verify the effect of consumer and supplier characteristics on the utilization of consulting results, quality of consulting service and management performance in the government-support consulting service on SMEs. A survey was conducted and analyzed on SMEs which went through government-support consulting, with the following results of the study. First, for consumer characteristics, consulting awareness was found to have positive effect on the utilization of consulting results while organizational culture have no effect. Second, for supplier characteristics, consultant capability was found to have positive effect on the quality of consulting service but with no effect of government support policy. Third, consumer characteristic of consulting result utilization and supplier characteristic of consulting service quality were both found to have positive effect on management performance. Suggestions and significance of this study are as follows: the result of this study suggests a need to increase the SMEs' understanding of consulting service and the utilization of the consulting results as well as institutional support for enhancing the capability of consultants, a provider of knowledge service. It also has significance in presenting an effective and efficient direction of policy on consulting support project for SMEs.

Impact of Competency of Consulting Company on Business Performance: Focus on Franchise Companies

  • CHO, Young-Re;KIM, Moon-Myoung;SEO, Min-Gyo
    • The Korean Journal of Franchise Management
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    • v.11 no.2
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    • pp.7-15
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    • 2020
  • Purpose - The purpose of this study was to structurally verify how the competency of consulting company affects the business performance of consulting client firms through consulting achievement and consulting utilization. It aims to provide information for successful consulting and suggest strategic measures to improve consulting performance. Research design, data, and methodology - This study examines the structural relationship between competency of consulting company, consulting performance, and performance of consulting client firms. In this model, competency of consulting company consists of three sub-dimensions such as reputation, ability to perform business, and expertise. For these purposes, research model and hypotheses were developed. This survey was conduct ed for employees of companies that have experienced consulting in the past year. A total of 195 were used for this study. The data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and SEM with SPSS 18.0 and Amos 18.0 statistical program. Result - The results of this study are as follows. First, reputation, ability to perform business and expertise, which are sub-dimensions of consulting competence, was found to have positive effect on consulting achievements and also found to have a positive effect on utilization. Second, consulting performance was found to have positive effects on business performance of consulting client firms. It means that the management's willingness to utilize consulting results and the achievements of consulting performance have a positive effect on the company's management performance. Conclusions - Consulting firms need to perform customer-oriented consulting by accurately recognizing what management consulting is required by the client firms. The academic significance of this study was that the research was conducted through structural empirical analysis, not only from the relationship of competency of consulting company to consulting performance, but also to the relationship of business performance of client firms. In addition, the practical implication of this study is that clients can actively utilize the results of consulting to lead business performance.

A Study on the Service Quality of Management Consulting of Traditional Korean Markets and This Affects the Management's Performance - Mediating Effects of Utilizing Management Consulting - (전통시장의 경영컨설팅 서비스품질이 경영성과에 미치는 영향 - 컨설팅 활용도의 매개효과 -)

  • An, Sang Hoon;Park, Mi Ra;Lee, Yong Chul
    • Journal of the Korean Society of Food Culture
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    • v.34 no.4
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    • pp.401-410
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    • 2019
  • This study investigated the influence of the quality of a business management consulting service and the mediating effect of utilizing a business management consulting service. For this purpose, data was collected from 200 self-employed workers of the Moonchang market in Dasejun, the Yongdap market in Seoul and the Jatgeoeul market in Gapyeong. The result of the study are as follows. First, it was found that the quality of interaction, the quality of the result and the quality of the physical environment have significant influences over peoples' financial aptitude. Second, it was found that the quality of the interaction, the quality of the result and the quality of the physical environment have significant influences over peoples' non-financial aptitudes. Thirds, the evaluation of a mediating effect of utilization of a business management consulting service on the relationship between the quality of a business management consulting service and business performance showed that it has a significant influence in all ways and so this, proved its mediating effect. Therefor, as one of the means to activate traditional markets in Korea, it would be beneficial to actively introduce a business management consulting service and this would achieve a better performance through efforts to change the perception of employees and consultants about post-management of business management consulting services.

An Establishing of Fisheries Management Consulting System : focused on the case study of similar organizations (어업경영컨설팅 체제 구축방안 : 유관기관 사례연구를 중심으로)

  • Hwang, Jin-Wook
    • The Journal of Fisheries Business Administration
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    • v.41 no.2
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    • pp.153-174
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    • 2010
  • This study is aimed to analyze the establishing of fisheries management consulting system by case study of similar organizations. For a gradual extension of new technology of fisheries, National Fisheries Research and Development Institute(NFRDI) has launched fisheries consulting project including management in 2010. Fisheries management consulting needs practical and theoretical background regarding its standardization of process, systematization. To achieve this, fisheries management consulting system has to follow farm management consulting system by means of benchmarking. In order to analyze farm management consulting system, I investigated its role organizations(MIFAFF, RDA, KFRI), farm consulting guide. And also, it was conducted to investigated establishing of fisheries management consulting system through development of standard management consulting table and consulting indicators. The research results showed that the realm of fisheries management consulting should be redefined and systematized apposite to the case of fisheries actual conditions. In recent years, to enhance improvement of the fisheries income, there is need to be focused on the efficient utilization of fisheries management consulting system. It is expected that fisheries management consulting system be main issue in fisheries industry.

The Effect of CEO Values and Consultant Capabilities on Strategic Consulting Success and Performance (CEO 가치관 및 컨설턴트 역량이 전략컨설팅 성공과 성과에 미치는 영향)

  • Song, Myung-Do;You, Yen-Yoo;Kim, Jung-Ryol
    • Journal of Industrial Convergence
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    • v.20 no.8
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    • pp.15-23
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    • 2022
  • This thesis investigated and studied the effect of CEO's values, consultant's competency, and value alignment with workers on the success and performance of strategic consulting. With 180 copies of data from the questionnaire, factor analysis, reliability and validity analysis were performed, and structural equations for the final research model were performed. As a result of the analysis, it was found that innovation performance and management capability had a significant effect on value consistency. It was confirmed that the value consistency had a significant effect on the degree of completion and utilization, and the degree of completion and utilization had a significant effect on satisfaction and contribution to management performance.

Adoption Strategy for Social Network Service in Enterprise (기업의 성공적인 SNS 도입 전략)

  • Suh, Yoon-Kyo;Kim, Ju-Wan;Cho, So-Yun
    • Information Systems Review
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    • v.13 no.3
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    • pp.1-14
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    • 2011
  • In recent years, SNS (Social Network Service) has spread globally and general corporate' utilization of SNS is gradually increasing. Accordingly, the scope of utilizing SNS is expanding not only as a simple publicity of products and services but also as a communication tool among the company members, the customer service and the product development, etc. This study is examining the related cases classified by the premier activities and the supportive activities of the private companies' viewpoints of utilizing the SNS. Based on this study results, we are proposing the strategic considerations for the private companies' SNS adoption by synthesizing the results of the analytical researches of the SNS cases that support the companies' value chain and the considerations of companies' utilization of the SNS that are proposed by the various private companies' research laboratories.

Classification of Factors for Intangible Asset Valuation of Construction Engineering Consulting Firm (건설 엔지니어링 기업의 무형자산 가치측정을 위한 요소분류체계 개발)

  • Phi, Seung Woo;Hur, Young Ran;Seo, Jong Won
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.33 no.2
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    • pp.757-769
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    • 2013
  • Intangible assets for construction engineering consulting firms are very important for their valuation, because engineering consulting is typical knowledge-based business which creates value based on technical expertise and human resources. This paper presents the intangible asset classification model based on the concept of value creation in construction engineering consulting firm and proposes intangible asset valuation methodology using System Dynamics and survey data. Utilization of the valuation methodology presented in this paper would increase the public awareness of intangible assets in construction engineering consulting firm and, thus, contribute to the growth of the engineering consulting industry by realistic and accurate valuation of intangible assets.

A Study on difficulties and support measures of FTA utilization in Korean Trading Firms (무역기업의 FTA 활용 애로사항 및 지원방안에 대한 연구)

  • Chung, Jason;Jeong, Yoon Say
    • International Commerce and Information Review
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    • v.15 no.4
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    • pp.171-192
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    • 2013
  • The FTA utilization rate in Korea current, compared with the developed countries, utilization rate is low overall. In particular, in the case of Korea-ASEAN FTA, etc. remain at 30% level, improvement of FTA utilization has emerged as a matter of urgency. In addition, the proportion receiving the FTA preferential tariff trade companies have also been assessed as weak, improve the utilization ratio is in the policy issue of maximum. In this study, in order to increase the utilization of FTA trading enterprises, and analyzes were performed in reality. And to understand the FTA bottleneck matters of trade enterprises, and was also studied improvement plan consulting and education FTA utilization of trading partners. This has a purpose to provide data useful measures making to improve the utilization of FTA government. It is expected that the contribution of export expansion trade companies that take advantage of the FTA as a result of this study, enhancement of FTA policy, to strengthen the support base of FTA policy.

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