• Title/Summary/Keyword: conflict behavior

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A Study on the Effects of Internet Shopping Mall Dissatisfaction Factors on Complaint Behavior and Intention to Use Arbitration System (인터넷 쇼핑몰 불만족 요인이 불평행동과 중재제도 이용의도에 미치는 영향에 관한 연구)

  • Lee, Jae-Hak;Park, Hee-Chul
    • Journal of Arbitration Studies
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    • v.30 no.2
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    • pp.145-164
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    • 2020
  • With the development of the Internet, e-commerce is rapidly developing, and e-commerce through the Internet has become a major distribution channel for selling products and services to consumers and buyers. However, as Internet shopping develops, consumer dissatisfaction and conflict are increasing. In this regard, this study examined how consumer dissatisfaction caused by using an Internet shopping mall, which is currently taking the core position in commerce activities, leads to consumer complaints, and how these complaints affect the necessity and intention to use the arbitration system. As a result of the study, the following implications were obtained. First, it will be necessary to remove the root cause of consumer complaints by continuously monitoring consumer complaints, rather than staying at passive consumer complaints such as defective product exchange and damage compensation for dissatisfaction with Internet shopping malls. Second, it can be said that the function of the arbitration system is required to protect the rights and interests of consumers using the Internet shopping mall and to actively improve the problems in the event of a damage situation or a problem situation. Lastly, academia's continuous research will be needed, and governments and related organizations will need to continuously provide and promote information to users of Internet shopping malls.

The Ecological Variables on Adolescents' Runway Impulse (청소년의 가출충동에 영향을 미치는 생태학적 변인)

  • Nam, Mi-Kyung;Lee, Kyung-Nim
    • Journal of Families and Better Life
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    • v.27 no.4
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    • pp.41-54
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    • 2009
  • This study focused on the ecological variables that affect adolescents' runway impulse. For the organisms, self-esteem, impulse control, school achievement and runway experience, for the microsystems, family, school and peer environment, for the mesosystems, family-peer relationships and family-school relationships, and for the exosystem, neighborhood environment were included. The sample consisted of 651 eleventh grade adolescents. Instruments were the Runway Impulse Scale(Nam, 2001) and Index of organisms, microsystems, mesosystems, and exosystem variables. Statistics and methods used for the analysis were Cronbach's alpha, frequency, percentage, t-test, Pearson's correlation and multiple Regression. Several major results were found from the analysis. First, no sex difference was found in adolescents' runway impulse. Second, runway impulse of male and female adolescents showed positive correlations with runway experience, parental marital conflict, dissatisfactions of school life and exposure to friends with problems behavior but negative correlations with self-esteem, impulse control, school achievement, parental support and supervision, teacher support, family-peer relationships and neighborhood environment. Female adolescents' runway impulse stowed negative correlations with family-school relationships. Third, the most important variable predicting male adolescents' runway impulse was exposure to friends with problems behavior, the most important variable for female was self-esteem.

A Study on Health Related and Eating Related Behaviors by Self-Recognized Health Status (춘천시 일부 노인들의 건강자각정도에 따른 건강관련행동 및 식행동에 관한 연구)

  • 이혜숙;이정애;안수연;강금지
    • Korean Journal of Community Nutrition
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    • v.6 no.3
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    • pp.340-353
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    • 2001
  • The aim of this study was to investigate health-related and eating-related behaviors as part of self-recognized health status. The survey was conducted among 304 elderly people in Chunchon city in 1999. Fifty two percent(52%) of the respondents recognized they were healthy, 32% felt so-so and 16% thought themselves unhealthy. When they felt healthy, they engaged in more social work and regular exercise, had better appetites, lower conflict scores with their children, lower depression, higher satisfaction in life, better physical condition(eye, ear, tooth, mentality and walking), and higher ability of ADL(activities of daily living) and IAD(instrumental activities of daily living). Also, the self-recognized group consumed each food groups (meats, green, yellow and white vegetables, fruits, milks, seaweeds, beans) more often and showed a higher preference of food. The results of this study indicate that self-recognized health status affects every pattern of life among the elderly. As a result, comprehensive education(such as nutrition, health, physical and psychological education) should be offered to the elderly.

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Verification of Automobile Collision Accident Reconstruction Using Qualitative Reasoning (정성적 추론을 이용한 자동차 충돌 사고 재구성의 검증)

  • 김현경;명한나;한인환
    • Korean Journal of Cognitive Science
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    • v.10 no.4
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    • pp.63-70
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    • 1999
  • Reconstruction of collision accidents is to analyze the cause of accidents and collision behavior using available information from vehicle accident circumstances. This paper introduces a collision reconstruction system which is developed to be applicable to traffic accident reconstruction. Our System combines both quantitative and qualitative collision models so as to compensate for weaknesses in each with strengths of each other. I It provides accurate predictions and causal explanations of the collision behavior. During r reverse analysis of collision. qualitative simulation is used to verify a hypothesis and to detect any conflict in early stage of reconstruction. It is implemented and applied to real car-to-car collision accidents. The test results verify the reliabilities of our techniques.

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The Effects of Technostress and Work Connectivity after Work Hours on Job Satisfaction : Focusing on a Mediating Role of Work-Life Conflicts (테크노스트레스와 일과 후 업무연속성이 직무만족에 미치는 영향 연구 : 일-삶의 갈등의 매개역할을 중심으로)

  • Oh, Seong Tak;Kim, Jong Uk;Park, Sang Cheol
    • Journal of Information Technology Applications and Management
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    • v.22 no.2
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    • pp.71-93
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    • 2015
  • Due to the rapid development of information communication technology, employees have conducted their tasks with smart devices such as smartphones and tablet PCs in the midst of after work hours. In line with this phenomenon, we have examined the relationships among technostress, work connectivity behavior after hours (WCBA) and technostress inhibitors and job satisfaction. Based on the results of prior research, we developed and tested our research model which posits the certain factors such as technostress, WCBA and technostress inhibitors affect work-life conflicts which, in turn influence employees' job satisfaction. Survey data collected from 345 users who have experiences on using smart devices was used to test the model using PLS (partial least squares). In this study, we found that technostress and WCBA were positively related to the work-life conflicts. We also found that the relationship between technostress inhibitors and job satisfaction was significant. The implications of these findings for both research and practice are discussed.

Stress Coping Process in Elderly People: Grounded Theory Approach (노인의 스트레스 대처과정에 대한 근거 이론적 접근)

  • Kim Ae-Kyung
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.10 no.3
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    • pp.345-353
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    • 2003
  • Purpose: The purpose of this study was to explore the stress-coping process used by elderly people. Method: This study was based on the grounded theory methodology of Strauss & Corbin. The participants were 15 elders selected by theoretical sampling. Over a period of 3 months, in-depth interviews using audiotape recording were used to collect the data. The data were analyzed simultaneously by a constant comparative method in which new data were continuously coded in categories and properties according to Strauss and Corbin's methodology, Result: Stress in elderly people is caused by illness, family conflict, and loss of economic power. Stress occurred in connection with aging and limitation of social activity. The central incidents for stress were fear, alienation and anxiety. It was found that action/interactional strategies of stress-coping behavior were related to social support and mobility disorders. Action/interactional strategies to stress-coping in elderly people were dependent on medical treatment, mind control, participation of social activity, and renunciation of offensive behavior. Stress-coping in elderly people resulted in stability or instability in body and mind. Conclusion: It is suggested that the results of this study may contribute to the development stress-coping strategies for elderly people. There is need to develop social support systems and a positive environment to avoid negative coping strategies.

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Behavioral Decentralized Optimum Controller Design for UAV Formation Flight (무인기 군집비행을 위한 행위기반 분산형 최적제어기 설계)

  • Kim, Seung-Keun;Kim, You-Dan
    • Journal of the Korean Society for Aeronautical & Space Sciences
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    • v.36 no.6
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    • pp.565-573
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    • 2008
  • The behavior-based decentralized approach is considered for multi-UAV formation flight. It is assumed that each UAV has its own mission of flying to a specified region, while the distances between UAVs should be maintained. These two requirements may conflict with each other. To design the controller, coupled dynamics approach is applied to multi-UAVs with an assumption that each UAV can communicate with each other to share the state-information. Control gain matrices are optimized to acquire better performances of formation flying. To validate the proposed control approach, numerical simulation is performed for the waypoint-passing mission of multi-UAVs.

Male Mating Strategies through Manipulation of Female-perceived Predation Risk: A Minireview and a Hypothesis

  • Han, Chang-S.;Jablonski, Piotr G.
    • Journal of Ecology and Environment
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    • v.31 no.1
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    • pp.1-7
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    • 2008
  • In this minireview we focus on how males may exploit female's sensitivity to predation risk in the context of mating. It has been shown in studies on guppies and jumping spiders that in response to altered female behaviors, which are adaptations to the unfavorable environment and a consequence of females' higher sensitivity to predator's presence as well as females' higher predation risk, males can adopt condition-dependent mating tactics. It appears that in such cases males do not modify their reproductive behavior directly in response to their own perception of predation risk, but indirectly in response to changes in female behavior induced by predator presence. It has also been recently shown in crabs that males can exploit female behavior by creating safer habitat spots, which increases the male mating success. Hence all the evidence suggests that males not only respond to female sensitivity to the natural variation in predation risk, but that males can also exploit female behavior by altering the environment. As a logical extension of these findings, we present a hypothesis that in certain conditions males can manipulate the environment in order to increase the predation risk and to induce female behaviors that enhance the male's mating success with the increased predation risk. We propose that such a manipulation to increase predation risk is expected to evolve in males of species with a strong sexual conflict and female-biased predation risk. Although empirical evidence has not been yet shown, initial observations in a water strider species in Korea, Gerris gracilicornis, seem to support this hypothesis.

Interrelation among Weather, Agriculture and People's Life, and Policy in a Local in the Late Choson : In Case of "Goseong Chongswaerok" by O Hoeng-muk (조선후기 지방의 날씨, 농사.주민의 삶, 정책의 상호관계 : 오횡묵의 "고성총쇄록(固城叢瑣錄)"을 사례로)

  • Park, Kyu-Taeg
    • Journal of the Korean association of regional geographers
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    • v.16 no.3
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    • pp.224-248
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    • 2010
  • This study is to analyze the Korean translation of "Goseong Chongswaerok" by O Hoeng-muk as a local governor through political ecology. It focuses on how O Hoeng-muk recognized and wrote the interrelation among weather, agriculture, local resident's life, and local policy. The results are summarized in the followings. Firstly, weather was recorded into three types of expression, simple and dynamic expression and agriculture-related expression. Its dynamics was much meaningful and important when weather was related to local resident's life and local or non-local economy and politics. Secondly, weather and local government were conflict under a particular natural condition like severe drought. And society and politics are affected by such a conflict. Thirdly, local people's demonstration was occurred under a certain condition. Bounded agency can be founded in O Hoeng-muk's behavior as a local governor like jinhyul(賑恤), rain rituals, tax collection. Fourthly, the interrelation among weather, agriculture, local people's life, and local policy implemented in a particular local like Goseong ought to be interpreted in terms of multiple scales.

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The Unconscious Desire and the Conflict between Mother and Daughter -A Convergence In-depth Psychological Analysis of the Film, 'DAUGHTER'- (모녀의 무의식적 욕망과 갈등 -영화 '다우더'의 융복합 심층심리학적 분석-)

  • Lee, Chang-Don;Lee, Hyun-Sim
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.437-447
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    • 2016
  • This study is intended to analyze the conflict between the mother and the daughter revealed in the film, 'Daughter' and tries to suggest the therapeutic counseling techniques in the integrated perspective. It used a convergence in-depth psychological method. After deriving the unconscious conflicts of main characters through several film reviews, it was found that at the unconscious level true self and the false self, the ego ideal and the super ego, the individuation and the dependency are in mutual struggle. For Therapeutic counselling, the most important thing in the initial stage of the counselling is the experience of authenticity. The counsellor himself or herself should establish the right life values and stimulate the ego-ideal and strengthen the drive of true self. Also the counsellor should be aware of the dangers of the religious behavior as the transitional phenomenon. In the final stage, the counselor expects the client to continue to make efforts to change with the hope for the well-being.