• 제목/요약/키워드: communication with supervisor

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사회복지사의 소진과정(Burnout Process) 모델 - 직업관련 스트레스 요인, 직무스트레스와 전문직효능성에 의한 소진 경로분석 - (Burnout Process Model of Social Workers: Analysis of the Paths from the Job-related Stressors, Job-stress and Professional Self-efficacy to Burnout)

  • 이명신
    • 한국사회복지학
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    • 제56권4호
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    • pp.5-34
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    • 2004
  • 사회복지사들의 소진결정과정에 영향을 미치는 요인을 조사하고자, 직업과 관련된 8가지 스트레스요인(업무모호성, 업무과중, 문제해결의 어려움, 클라이언트와의 갈등, 수퍼바이저의 지지결여, 기관내 의사소통의 폐쇄성, 관료주의, 무책임성), 4종류의 매개요인(직무스트레스, 전문직역할수행, 기관정책 준수, 클라이언트에 대한 편파성)과 소진의 4구성요인(신체적 탈진, 심리적 탈진, 비인간화, 개인전 성취)으로 이루어진 포괄적인 연구모델을 개발하였다. 본 연구에서 개발된 모델은 사회복지사 207명으로부터 수집된 설문조사 자료를 통하여 검증되었다. 경로분석을 사용하여 변인들 간의 구조관계를 설명할 수 있는 최적 이론구조모델이 선정되었다(df=66, $x^2$=63.250, GFI=0.962, CFI=1.00). 자료분석 결과, 소진은 업무모호성과 업무과중, 문제해결의 어려움, 클라이언트와의 갈등, 수퍼바이저의 지지결여, 기관내 의사소통의 폐쇄성 등의 직업관련 스트레스요인에 의해 증가되는 것으로 나타났다. 한편, 소진을 결정하는 감정적 경로의 매개변인인 직무스트레스는 전문직 역할수행과 기관정책 준수의 정도를 증가시키며, 소진(신체적 탈진, 심리적 탈진, 비인간화)을 증가시키는 것으로 나타났다. 반면, 소진과정의 인지적 경로를 구성하고 있는 전문적 효능성은 전문직역할수행의 정도가 높고 기관 정책준수의 정도 및 클라이언트에 대한 편파성이 낮을 경우 증대되며, 소진을 감소시키는 것으로 나타났다.

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장애인 거주시설 물리치료사의 직무 만족이 직무몰입에 미치는 영향과 융합적 이직 요인 (The Convergence Factors of Turnover and Effect of Job Satisfaction of Physical Therapist in Residential Facility for the Disabled on Job Commitment)

  • 정세훈;노효련
    • 한국융합학회논문지
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    • 제13권1호
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    • pp.131-139
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    • 2022
  • 본 연구는 장애인 거주시설에 근무하고 있는 물리치료사들의 직무 만족이 직무몰입에 미치는 영향과 이직요인을 알아보았다. 장애인 거주시설에 근무하는 물리치료사 122명을 대상으로 직무 만족도(23문항)와 조직 몰입도(11문항)를 알아보았고 이직 요인 9문항, 일반적인 특성 7문항으로 구성된 구조화된 설문지를 이용한 조사였다. 연구결과, 장애인 거주시설에 근무하고 있는 물리치료사의 직무 만족은 3.16, 조직 몰입도는 3.29로 중간 정도로 나타났다. 직무만족도 중 자부심, 상사 및 복지제도, 의사소통, 동료 요소가 정서적 몰입도에 영향을 주는 것으로 나타났다(p<.001). 장애인 거주시설에서 근무하는 물리치료사들은 상사와 동료와의 불협화음, 근무환경 열악, 급여문제, 과다한 업무를 이직 요인으로 지적하였다. 장애인 거주시설에 근무하는 물리치료사들의 조직 몰입을 높이기 위하여서는 그들의 업무에 대한 존중과 상사와 동료와의 관계 개선이 필요한 것으로 보인다.

TTCN-3를 이용한 네트워크 기반 임베디드 소프트웨어 테스팅 환경 구축 (Testing Environment based on TTCN-3 for Network-based Embedded Software)

  • 채호창;김수림;조정훈;이성훈
    • 대한임베디드공학회논문지
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    • 제5권1호
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    • pp.29-38
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    • 2010
  • It is highly requested that the more complicated embedded software is used for high performance and multiple functions of the systems. This is inevitably increasing the errors. Therefore the embedded software testing is getting important recently. There are not general testing methods which are able to be applied for any embedded systems, but via this research, we introduce a testing method which is based on TTCN-3, a testing standard, for embedded systems. A testing environment for network-based embedded software is implemented with considering the features of TTCN-3 testing which is based on message exchange. The testing environment has two additional parts with TTCN-3 test system, the network analyzer to access the network-based systems and the communication interface which is suggested for embedded systems in previous work, and we have implemented the whole testing environment with interacting these two parts. In addition to the normal testing domain, called single node testing as a unit testing of V-model, we suggest another concept to test multiple nodes in network. It could be achieved by adding keywords such as supervisor and object which are describing the feature of TTCN-3 testing component and generating the TTCN-3 Executable code which contains new keywords. The testing has done for embedded software which is based on CAN network and the demonstration of the testing environment has been shown in this paper.

The study on Analysis of factors of restaurant start-ups using big data

  • JINHO LEE;Sung woo Park;Gi-Hwan Ryu
    • International journal of advanced smart convergence
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    • 제12권3호
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    • pp.163-167
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    • 2023
  • The restaurant industry is an industry with low entry barriers, and furthermore, it is an indispensable industry in life. However, for the restaurant industry, it is necessary to start a business considering many factors. In particular, the comparative group for each restaurant industry is different, and the commercial area analysis should be analyzed differently. Moreover, counseling for restaurant start-ups is still sticking to how to start a restaurant by meeting with each franchise supervisor or counselor. Therefore, a restaurant start-up chatbot is needed for prospective restaurant founders, and a food tech chatbot is needed to collect basic data. Therefore, in this study, factors for restaurant start-ups were divided into youth, preliminary start-ups, menus, taste, and food. In the case of restaurant start-ups with low entry barriers, it was confirmed as the most preferred start-up by young people. However, indiscriminate restaurant start-ups not only increase the closing rate but also have a significant impact on household debt, so accurate consulting should be used to lower the closing rate and increase the success rate. Furthermore, theories and measures for food technologies such as chatbots should be further developed to obtain accurate information on franchise start-ups.

민간투자시설사업에 있어 총사업비 변경관리의 개선방안 연구 - 고속도로 민간투자시설사업을 중심으로 (A Study on the Improvement of Total Cost Change Control in Private Investment Projects)

  • 김세종;김용수
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2001년도 학술대회지
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    • pp.119-126
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    • 2001
  • 국내에서 대규모로 진행되고 있는 민간투자사업의 시행에는 많은 난제들이 산재해 있으며, 특히, 민간의 창의와 효율성을 극대화하고자 $\lceil$사회간접자본시설에 대한 민간투자법$\rfloor$ 에 명시된 총사업비 사전확정 및 사후정산 금지규정은 사업비변경과 관련하여 정부와 사업시행자간 분쟁의 요소를 제공하고 있다. 본 연구에서는 민간투자사업의 총사업비 변경에 관련된 문제점들을 파악하고, 그의 개선을 위한 총사업비변경 관리방안을 사업관리요소인 계약·조직·정보·비용·공정관리의 틀로서 접근, 분석하였다. 계약관리의 측면에서 실시협약 관련조항의 표준안을 구축하고, 조직관리의 측면에서 업무범위를 명확화한 업무플로우를 수립하고자 하였다. 아올러 정보관리의 측면에서 설계서 변경관리의 효율화를 위한 도면, 문서관리시스템(DMIS)을 제안하고, 비용·공정관리의 측면에서 실공정과 일치되는 통합 내역관리방안을 제시하고자 하였다.

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의료인의 환자안전문화 인식과 환자안전관리 활동 간의 관계 (Relationship between Perceived Patient Safety Culture and Patient Safety Management Activities among Health Personnel)

  • 조혜원;양진향
    • 기본간호학회지
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    • 제19권1호
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    • pp.35-45
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    • 2012
  • Purpose: This study was done to explore the relationship between perceived patient safety culture and patient safety management activities among health personnel. Methods: This study was a cross-sectional survey. Participants were 342 health personnel working in two tertiary hospitals. Self-administered questionnaires were used to collect data from a convenience sample of 254 nurses and 88 doctors. Results: Scores on participants' perceived patient safety culture and patient safety management activities were just over the mean. There were significant differences in patient safety management activities by type of occupation, nurses' position, length of service, and work week. Doctors scored perceived patient safety culture and patient safety management activities significantly lower than nurses. In addition, perceived patient safety culture was significantly related to patient safety management activities. Factors which influence participants' patient safety management activities were communication, type of occupation, overall evaluation of patient safety, supervisor/manager, frequency with which events were reported, and nurse's position. Conclusion: Findings provide significant evidence that patient safety management activities are associated with perceived patient safety culture. Therefore, to build a positive safety culture, health personnel, especially doctors and general nurses need to visibly commit to patient safety management activities and be role models to ensure patient safety.

일개병원의 환자안전문화 인식도 조사결과 (The results of recognition survey for patient safety culture in a hospital)

  • 김기영;한혜미;박유리;김순애;신현수
    • 한국의료질향상학회지
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    • 제22권2호
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    • pp.75-90
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    • 2016
  • Objectives: This study measures the level of cognition of employee's patient safety culture and evaluates the current level through comparing the results to external levels. Ultimately it is performed to construct a strategic improvement plan through the basic database for patient's safety culture. Methods: A questionnaire survey of self reporting type was carried out using structured questionnaire of the patient's safety culture for employees currently employed in a hospital. Total responders was 1,129 and a response rate was 54.6%. The survey results were calculated with a percent positive response, and the current level was evaluated by comparing with the survey results of a hospital (2009 and 2014) and the survey result of The Agency for Healthcare Research and Quality(2014). Results: Sub-dimension of high percent positive response for each area were 'teamwork within hospital units' (80%), 'feedback & communication about error' (73%) and 'supervisor/manager expectations & actions promoting safety' (67%). Meanwhile, 'teamwork across hospital units' (31%), 'hospital management support for patient safety' (29%), 'staffing' (27%) and 'non-punitive response to error' (17%) were relatively low percent positive response. Compared to the survey results of AHRQ (2014) for each area, 'teamwork within hospital units' (80%), 'feedback & communication about error' (73%), 'frequency of event reporting' (66%) were at the top 50% percentile level and the remaining sub-dimensions showed a very low level in the lower 10% percentile area. Conclusion: In order to establish a system for patient safety culture within the hospital and evaluate the effect on this, it is necessary to periodically evaluate the patient's safety culture and establish regulations on hospital safety culture to comply with this.

의료기관 전자결제시스템 도입을 위한 Human-Technology Integration에 관한 연구 (Human-Technology Integration for Implementing Electronic Approval System in a Hospital)

  • 박재성;박기수
    • 한국병원경영학회지
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    • 제7권3호
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    • pp.102-120
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    • 2002
  • The purpose of study is to understand human-technology integration mechanism by using the study model that takes the core concept and motivation assumptions of technology acceptance model(TAM) into account. This study identifies three motivation mechanisms in adopting or using computer mediated communication(CMC) tool for work. The mechanism comprises with extrinsic, extrinsic motivation, and subjective norm pressure. One hospital with 430 beds and 367 human power was identified and we administered the questionnaire during their work hours. There is 32.4% response rate. The fitting index of the study model surpass the acceptable level, GFI = .980 for none-users, GFI =.986 for users, NNFI = .973 for none-users, and NNFI = .989 for users. In the case of none-users, perceived ease of use determines perceived usefulness that explains behavioral intention to use. As a result, adotpers' usage motivation is based on extrinsic motivation that does not consider their affective factor, attitude, in use of CMC. Users considers their attitudes as the mediating factor of all behavioral beliefs for using CMC continually. Thus, users are likely to depend their adoption behaviors on their affective factor. Moreover, users' behavioral intention is subject to pressures of use from other persons who are important to them, such as supervisor, director, or boss. Achieving human-technology integration in a hospital may cause cost saving and work efficiency. However, the success of information system should base on a profound understanding of employees' adoption behaviors in rejecting, adopting, using, continually using of IT, and organization culture in using IT.

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직업기초능력 평가시스템의 기술성능 평가를 위한 표준지표 설계 연구 (A Design Study of Standard Indicators for Evaluating the Technical Performance of an NCS Core Vocational Competence System)

  • 김승희;장영현
    • 한국인터넷방송통신학회논문지
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    • 제17권5호
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    • pp.111-117
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    • 2017
  • 본 논문은 능력중심사회를 구현하고 산업현장과 교육, 훈련, 자격제도의 불일치 문제를 해결하기 위한 국가직무능력표준과 부합되어 취업현장에서 발생하는 재교육과 사회적비용등의 근본적 문제점을 해결하기 위한 인프라로 한국형 NCS직업기초능력평가시스템을 설계하고 부가적으로 시스템의 기술성능 표준지표를 개발하여 한국형 NCS직업기초능력시스템의 해외진출 성과를 창출하기 위한 연구이다. NCS직업기초능력시스템은 컴퓨터, 태블릿PC, 스마트폰등의 멀티디바이스에 적절한 반응형으로 개발되어지며 글로벌 보급을 위하여 연계대상 운영체제, 인터페이스 프로토콜, 패킷포맷, 암호화, Class Component, 동시접속 수, 감독관-수검자 응답속도, 서버-관리자 응답속도, 응시답안 자동복구 속도, 실시간 답안전송 속도의 국제적 표준에 부합되는 10개 성능평가 지표를 설계하고 개발한다.

재활전문병원 간호사의 환자안전문화인식, 간호전문직관, 간호근무환경이 환자안전간호활동에 미치는 영향 (Effects of Rehabilitation Hospital Nurses' Perception of Patient Safety Culture, Nursing Professionalism, and Nursing Work Environment on Patient Safety Nursing Activities)

  • 정현민;이정화;권려원
    • 한국직업건강간호학회지
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    • 제33권3호
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    • pp.83-94
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    • 2024
  • Purpose: This study aimed to investigate the effects of rehabilitation hospital nurses' perception of patient safety culture, nursing professionalism, and nursing work environment on patient safety nursing activities. Methods: A cross-sectional design was used with a convenience sample of 230 nurses with more than six months of experience working in rehabilitation hospitals located in D Metropolitan City, South Korea. Data were collected from October 23 to 31, 2023 through a self-administered questionnaire and analyzed by descriptive statistics, independent t-test, one-way ANOVA with post-verification of Scheffé test, Pearson's correlation coefficient, and multiple stepwise regression analysis using SPSS 28.0. Results: The average scores were 3.73±0.35 for perception of patient safety culture, 3.54±0.47 for nursing professionalism, 2.67±0.49 for nursing work environment, and 4.68±0.45 for patient safety nursing activities. Patient safety nursing activities was significantly positively correlated with perception of patient safety culture, nursing professionalism, and nursing work environment. Experience of reporting incidents (β=.19, p=.002), communication and procedure (β=.18, p=.003), frequency of reporting (β=.18, p=.002), total clinical experience (β=.17, p=.004), patient safety (β=.17, p=.005), and direct supervisor/manager (β=.17, p=.008) affected patient safety nursing activities in rehabilitation hospitals. Conclusion: Perception of patient safety culture may increase rehabilitation hospital nurses' patient safety nursing activities.