• Title/Summary/Keyword: clothing behaviors

Search Result 474, Processing Time 0.02 seconds

Unethical Customer Return Behaviors: Retail Employees' Perspectives (비윤리적 고객반품행동의 고찰: 유통업체 종업원 관점)

  • Park, Kyung-Ae
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.32 no.9
    • /
    • pp.1356-1365
    • /
    • 2008
  • As Korean retailers are expanding their return policies, customer abuse and fraud behaviors are increasing. This study attempts to understand customers' unethical return behaviors in the Korean retailing. As an exploratory approach, the study identifies behavioral patterns of unethical returns from retail employees' perspectives. A total of 168 cases collected from 112 individual interviews with retail employees are qualitatively analyzed. Unethical return behaviors are categorized into five groups: lenting/deshopping, product defects with customer faults, unreasonable compensation demands, selfish behaviors, and problem behaviors in the service encounter. The study indicates that a variety of unethical return behaviors are observed despite a short history of return policy in Korea, and renting/deshopping and product defects with customer faults are the most prevalent return abuse behaviors.

Clothing Pursuit Benefits and Underwear Purchase Behaviors of Females in Twenties (의복추구혜택에 따른 20대 여성의 속옷구매행동)

  • Jeon, Min-Ji;Oh, Hee-Sun
    • Fashion & Textile Research Journal
    • /
    • v.11 no.4
    • /
    • pp.574-582
    • /
    • 2009
  • The purpose of this study was to investigate the clothing pursuit benefits of female consumers in twenties, and explain the differences in underwear purchase behaviors among them. For data collection, research questionnaires were responded by 232 female consumers living in Busan. The collected data were analyzed by the frequency factor analysis using SPSS 12.0 for Windows, the factor analysis using Varimax, reliability analysis, cluster analysis, ANOVA, Duncan test, and ${\chi}^2$-test. The results of this study were as follows: First, consumers' clothing pursuit benefit was drawn from six factors: Self-esteem, Individuality, Fashion, Brand, Practicality, and Price pursuit. The results of the factor analysis of clothing benefit were divided into four groups: Brand pursuit group, Fashion pursuit group, Self-esteem pursuit group, and Individuality/rationality pursuit group. Second, the results of analysing underwear purchase behaviors among clothing pursuit benefit groups showed significant differences in purchase motive, source of information, evaluation criteria, and purchase practices. The underwear purchase motives were significantly different in diversity purchase factor between the groups; sources of information used for underwear purchase were significantly different in the window display factor. The underwear evaluation criteria were significantly different among the groups in decoration and practicality factors, while purchase practices were significantly different among the groups only in underwear purchasing places.

Clothing Values and Casual Wear Purchase Behaviors according to 20's and 30's Male Lifestyles (20-30대 남성 소비자들의 라이프스타일에 따른 의복가치 및 캐주얼웨어 구매행동)

  • Kim, Jin-Hee;Shin, Su-Yun
    • Fashion & Textile Research Journal
    • /
    • v.13 no.4
    • /
    • pp.487-498
    • /
    • 2011
  • The purpose of this study was to classify the lifestyles of 20's and 30's male consumers, identify the differences among the lifestyle groups, and analyze clothing values and buying behaviors according to the lifestyle types. The results of the study were as follows. First, as a result of cluster analysis to classify the lifestyles of 20's and 30's male consumers, 4 groups were identified as "adventurous and self-accomplishing type", "positive and socially active type", "active and trend seeking type", and "practical and information-oriented type". Second, 4 factors of Utilitarian Value were classified as "symbolism", "diversity of wearing purpose", "convenience of management", and "physical activeness". Third, 4 factors of Hedonic Value were extracted as "pursuit for confidence", "pursuit for sexual sensitivity", "pursuit for trend", and "pursuit for personality". Fourth, upon analyzing the differences of clothing values based on lifestyles, 4 groups considered the most important value as the pursuit of sexual sensibility. Fifth, the male consumers in 20's and 30's purchased to express individuality and made their own decision on buying the casual wear. Based on these results, adventurous and self-actualizing type and active and trend seeking type were 518 of 684 and represented male consumer in 20's and 30's.

Consumers' Clothing Purchase Behaviors according to Age and Clothing Shopping Orientation Type (연령과 의복쇼핑성향 유형에 따른 의복구매행동)

  • Chae, Jin Mie
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.44 no.1
    • /
    • pp.141-158
    • /
    • 2020
  • This study examines age differences with respect to consumers' clothing purchase behavior. First, the differences of age groups were investigated according to clothing purchase behavior, which include purchase item, purchase price, purchase channel, information resources, purchase frequency, and monthly clothing expenditures. Second, the differences of segmented groups by age variable were investigated according to clothing purchase behaviors after segmenting consumers by clothing shopping orientation. An on-line survey was conducted from July 2 to July 10, 2019, and 500 data were collected from adults aged 20s to 60s who had bought their own clothes within one year. Data were analyzed by descriptive statistics, factor analysis, reliability analysis, chi-squared test, ANOVA and Duncan-test using SPSS 21.0. This findings showed that there were significant differences in purchase item, purchase price, purchase channel, purchase frequency, and information resources according to age group. As a result of segmentation by shopping orientation, consumers were classified into three groups of high shopping involvement, low shopping involvement, and economic pursuit. In addition, there were partly significant differences in clothing purchase behavior according to classified groups by age variable.

The Effects of Body-image Measured by Multi Measurements on Body Modification, Self Concept, and Clothing Behavior (신체이미지에 따른 성형욕구, 자아개념, 의복행동 -다중 측정도구를 사용하여-)

  • Song Kyung-ja;Kim Jae-sook
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.29 no.3_4 s.141
    • /
    • pp.391-402
    • /
    • 2005
  • Tile purposes of this study were to find out any significant relations among body image, needs for body modification, self concept, and some selected clothing behaviors of two age group females using social comparison theory as the research background. The sampling method was a convenient sampling, and the subjects were 56 females aged from 20 to 24 years and 54 females aged from 40 to 49 years. The quasi-experiment and survey were conducted from May 1 to June 30, 2002. The results of tile study were as follows. First, the perceptual body image is more important than measured body size and ideal body size in body image. Apart from measurement instrument, people who perceived slim had higher self concept, exhibition and conformity of clothing. Second, there were significant differences between the two age groups(twenties and forties) in needs for plastic modification, self concepts and clothing behaviors. The younger age group exhibited higher need for modification than the older age group and the younger group also showed higher self concept, higher interests in clothing and fashion, more exhibition tendency and conformity to clothing.

A Study on the Relationship between Family Values and Selected Clothing Behaviors for a Group of College Women (가정의 가치지향성과 개인의 의복행동과의 관계 -서울 시내의 여대생을 중심으로-)

  • Yi En Joo;Lee In Ja
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.7 no.1
    • /
    • pp.45-52
    • /
    • 1983
  • The purpose of this study was to investigate the relationship between family values and selected clothing behavior variables for a group of college women in Seoul, Korea. The findings of this study were as follows: 1. A significant positive relationship was found between family values and selected clothing behaviors. There were significant relationship between the materialistic family and one clothing behavior variable: Interest. There were significant relationship between the social climber family and six clothing behavior variables: Aesthetic, Modesty, Interest, Comfort, Attention and Dependence. There were significant relationship between the conventional family and seven clothing behavior variables: Aesthetic, Modesty, Interest, Comfort, Management, Social approval and Dependence. 2. There were differences in four clothing behavior variables according to their grades: The seniors placed significantly more importance on Aesthetic, Interest, Management, Dependence than freshmen. 3. There were differences in five clothing behavior variables a?cording to their major fields. Human social course placed significantly most important on Management. Natural science course placed significantly most important on Modesty. Art course placed significantly most important on three clothing behavior variables: Interest, Attention and Dependence.

  • PDF

A Study on the Relationship between Self-Esteem and Clothing Behavior -For Adult Males and Femalse- (자아존중과 의복행동간의 상관연구 -성인 남녀를 대상으로-)

  • Kim Soon-Ku;Park Jung-Soon
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.14 no.4 s.36
    • /
    • pp.305-313
    • /
    • 1990
  • The purpose of this study was to examine the relationship between self-esteem and demo- graphic variables of adult males and females upon clothing behaviors. The questionnaire were admistered to 249 unmarried females, 202 married females, 228 unmarried males, 179 married males in Pusan. The data was analyzed statisitically using to Pearson's correlation, t-test, Multiple regres-sion. The major findings of this research can be summarized as following; 1. There was significant relationship between the self-esteen and Conformity, Modesty, Management of the clothing behavior subscales. There was significant relationship among the clothing behavior subscales except Interest-Modesty, Conformity-Aesthetics, Conformity- Fashion, Modesty- Psychological dependence and Modesty-Aesthetics. 2. There was significant difference in the self-esteem and all clothing behavior subscales except Conformity according to sex. 3. There was significant difference in Interest, Psychological dependence, Fashion, Conform- ity and Modesty according to marriage status. 4. Sex and school career have significant effect on the self-esteem. Sex have significant effect on Importance, Interest, Modesty, psychological dependence, Aesthetics, Management and Fashion. School career significant effect on Conformity and income effect on Fashion. 5. Sex and school career have significant effect on the self-esteem as intervening variables, the clothing behaviors as dependent variables. Sex, age, school career and income have significant direct effect on the clothing behavior subscales.

  • PDF

The Effects on the Fashion Leadership caused by Self-Image, Social Participation, Clothing Behaviors. (자아상, 사회참여도, 의복행동이 유행선도력에 미치는 영향)

  • Kim, Eun-Young;Lee, Jeong-Soon
    • Korean Journal of Human Ecology
    • /
    • v.1 no.1
    • /
    • pp.85-95
    • /
    • 1992
  • The purpose of this research was to find out the most explainable variables influencing fashion leadership. This research was carried out by both the theoretical and empirical study. For the theoretical study, the research of fashion leadership was based on the fashion opinion leadership and innovativeness. The study included the analysis of variables influencing fashion leadership, such as clothing importance, clothing conformity, clothing anticonformity, perceived risk of clothing, use of fashion information source and demographic variables. For the empirical study, fashion leadership was measured by fashion opinion leadership and innovativeness. The variables influencing on the fashion leadership were measured by self-image, social participation, clothing behaviors(clothing importance, normative conformity, identificational conformity, clothing anticonformity, clothing independance), demographic variables(major fields of students, year of education, family income). Data were obtained from 335 female college and university students in Chung-Buk area by self-administered questionaire. The data collected through the questionaire were analyzed by the stastical thechique-stepwise regression. The results of the study were as follow: 44.6 percent of the total variance of fashion leadership was explained by the five variables: Clothing importance, use of marketer-dominated fashion information source, identificational conformity, traditional-modern self image and clothing anticonformity. Family income and the major fields of students are significantly related to the fashion leadership.

  • PDF

Golfers' Intention to Adopt UV Specialized Clothing as Innovation: Based on Rogers Theory (골퍼의 자외선 차단의복의 수용 의도: Rogers의 혁신확산이론을 중심으로)

  • Sung Heewon;Slocum Ann C.
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.28 no.12 s.138
    • /
    • pp.1554-1561
    • /
    • 2004
  • In the U.S., outdoor enthusiasts such as golfers have been focused on skin cancer prevention practices since their outdoor activities lead to extensive sun exposure during peak sun hours. The purposes of this study were to investigate golfers current sun protection behaviors and five attributes and their impacts on the intention to adopt UV specialized clothing based on Rogers' theory. UV specialized clothing as a preventive innovation is related to sun protection behaviors. However, there has been little effort to explain the intention to adopt a preventive innovation regarding health-related practices. With a convenience sampling method, a total of 158 useful questionnaires were collected. Ninety one percent were male golfers, and their age ranged from 16 to 80 years old(mean age=30 years). About $25\%$ reported to practice sun protection behaviors. About $70\%$ disagreed on the relative advantage, compatibility, observability, and triability of UV specialized shirts and reported the low intention to purchase it. Current sun protection behaviors and five attribute variables were entered in the multiple regression equation to explain the dependent variable of intention to adopt the innovation. Triability was the best predictor of the intention to adopt UV specialized shirts, followed by current sun protection behaviors, compatibility, and relative advantage. With four predictors, $45\%$ of the variance of intention to adopt was explained. The present study provides how the golfers current sun protection behaviors play important roles in explaining the intention to adopt the preventive innovation. Physical and functional features of UV specialized clothing were also significantly associated with their intentions to adopt it.

A Study of Clothing Purchase Behaviors According to Subjective Age (주관적 연령에 따른 의복구매행동에 관한 연구)

  • 이은아;김미숙
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.24 no.8
    • /
    • pp.1254-1265
    • /
    • 2000
  • The purpose of this study was to examine the differences in clothing purchase behaviors among groups determined by subjective and chronological ages. The subjects of this study were teens and adults of up to 59 years of age residing in Seoul and the Metropolitan areas. Out of 700, 578 were used for final data analysis, Chi-square analysis, ANOVA, Duncans multiple range test and descriptive statistics were used for statistics analysis. The following results were found: the subjects were divided into 3 groups based on the subjective age. All age groups tended to perceive subjective age similar to chronological one. Regarding evaluative criteria for selecting clothes and stores, significant differences were found among all chronological and subjective age groups. By chronological age levels, significant differences were found among subjective age groups except the teens in the evaluative criteria used for purchasing clothing. Significant differences were found among subjective age group in all chronological age brackets in store selection criteria.

  • PDF