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A Methodology for Integrating Business Process and Simulation for Business Process Redesign

  • Kim, Joong-In;Yim, Dong-Soon;Choi, Jung-Sang;Kim, Keun-Chong
    • International Journal of Quality Innovation
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    • 제6권1호
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    • pp.74-97
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    • 2005
  • IDEF0 is the IEEE standard for functional enterprise modeling and has been used for business process modeling or process mapping in US and Europe. But it does not reflect the potential benefits of modeling and simulation of the dynamic aspects of an enterprise or a system. On the other hand, simulation tools concentrate mostly on the simulation of material flows and are difficult to include information flows and control flows. Additionally, the simulation models that include elements such as queues, event generators and process nodes is a visual interactive representation for the model builder, but is inconvenient for the domain expert. In an attempt to fill that void, we provide an integration of business process and simulation models in this paper. An enhancement of the IDEF0, called parameterized IDEF0, is proposed and its conversion mechanism to network simulation model is developed. Using this methodology, business process models for alternative systems can be evaluated and compared through simulation on time, cost, and quality metrics. As an application of the proposed methodology, economic evaluation of EDI (Electronic Data Interchange) for time-based BPR (Business Process Redesign) is demonstrated. In addition to BPR, the developed methodology may be further integrated with ABC (Activity Based Costing), TQM (Total Quality Management), and economic evaluation of information systems.

Interpretation of a Model Output : Fuzzy Logic Approach

  • Yang, Kyung Hoon
    • 한국지능시스템학회논문지
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    • 제3권2호
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    • pp.36-44
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    • 1993
  • Not all business executives can afford the time or cost of having an expert interpret the output of management science models. They find these models perplexing because they are given in the form of numeric vectors or metrics. In this paper, we discuss the possibility of developing an expert system to assist managers' interpretation of the models' results. Having gained interpreting skills, these executive may integrate the system with commercial software.

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Efficient Knowledge Base Construction Mechanism Based on Knowledge Map and Database Metaphor

  • Kim, Jin-Sung;Lee, Kun-Chang;Chung, Nam-Ho
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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    • pp.9-12
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    • 2004
  • Developing an efficient knowledge base construction mechanism as an input method for expert systems (ES) development is of extreme importance due to the fact that an input process takes a lot of time and cost in constructing an ES. Most ES require experts to explicit their tacit knowledge into a form of explicit knowledge base with a full sentence. In addition, the explicit knowledge bases were composed of strict grammar and keywords. To overcome these limitations, this paper proposes a knowledge conceptualization and construction mechanism for automated knowledge acquisition, allowing an efficient decision. To this purpose, we extended traditional knowledge map (KM) construction process to dynamic knowledge map (DKM) and combined this algorithm with relational database (RDB). In the experiment section, we used medical data to show the efficiency of our proposed mechanism. Each rule in the DKM was characterized by the name of disease, clinical attributes and their treatments. Experimental results with various disease show that the proposed system is superior in terms of understanding and convenience of use.

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중소기업의 스마트팩토리 구축을 위한 퇴직전문인력 활용에 관한 연구: 스마트 마이스터 역량의 매개효과를 중심으로 (A Study on the Utilization of Retired Professionals for SME's Smart Factory Construction: Focusing on the Mediating Effect of Smart Meister Competence)

  • 구일섭
    • 대한안전경영과학회지
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    • 제23권4호
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    • pp.83-92
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    • 2021
  • The construction of smart factories for government SMEs is not easy due to the lack of professional manpower. The use of retired professionals is a way to solve the problem to some extent and to solve the job problem of seniors by effectively utilizing social assets. This study examines the effectiveness of using Meister based on a survey of 195 companies participating in the Smart Meister Support Program. As a result, the better pre-participation readiness and the better management and coordination of change during the participation, the more significant influence was on Meister's ability development and corporate performance. In particular, it was confirmed that Meister's competence plays a role in both 'pre-participation readiness and business performance' and 'between change management during participation and business performance'. In order to improve the performance of the smart meister business in the future, it is necessary to proactively promote the purpose and purpose of the business targeting companies that wish to participate in the business. In addition, it was found that it is necessary to support the development of change management in order to minimize the resistance to innovation during the project. It will be possible to enhance social competitiveness by resolving senior jobs and strengthening the competitiveness of SMEs by discovering and utilizing Meister, who is an expert among retirees.

벤처.중소기업가의 전략적 직관에 의한 의사결정 모형에 대한 사례연구 (A Case Study on Venture and Small-Business Executives' Use of Strategic Intuition in the Decision Making Process)

  • 박종안;김영수;도만승
    • 벤처창업연구
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    • 제9권1호
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    • pp.15-23
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    • 2014
  • 본 논문은 경영환경에 대한 불확실성 증대, 데이터 없는 최초 상황 발생, 합리적 의사결정이 불가능할 경우 등 기업환경이 변화할 때, 벤처 중소기업 경영자들은 의사결정 시 직관을 어떻게 활용하는가에 관한 사례연구다. 논문은 문헌 연구와 벤처 중소기업 경영자 16명을 심층 인터뷰하여 자료를 수집하였고, Klein, G, 의 "포괄적(generic) 멘탈 시뮬레이션 모델"로 분석하였다. 연구에 사용된 직관은 본인의 경험을 사용하는 전문가(expert) 직관과 타인의 경험도 활용하는 전략적(strategic) 직관으로 분류하였다. 사례연구 결과 경영자들은 전문가 직관과 전략적 직관을 다르게 활용하고 있었다. 전문가 직관의 특징은 별 노력 없이도 빠르게 작동하는데, 반해 전략적 직관은 시간이 많이 소요된다. 또 다른 특징은 전문가적 직관은 이미 발생된 일에 대한 의사결정에 많이 사용되고, 전략적 직관은 미래형 의사결정에 많이 활용되었다. 전략적 직관의 프로세스는 (1)전략적 관심단계 (2)매개물 발견단계 (3)1차 멘탈 시뮬레이션 단계 (4)핵심 매개변수 띄우기 단계, (4)2차 멘탈 시뮬레이션 단계 (5)내부 평가 단계 (6) 의사결정 단계를 거친다. 위에 단계를 모델링하여 벤처 중소기업 경영자들의 "전략적 직관에 의한 의사결정 모형(Strategic intuition decision-making model)"을 도출하였다. 사례분석 결과 나타난 중요한 결과는 첫째, 성공하는 의사결정 시 성공과 실패의 중요한 차이는 의사결정 프로세스 중 "2차 멘탈 시뮬레이션"에서 결정되었고, 둘째, 전문가 직관이 전략적 직관보다 많아질수록 경영의 어려움에 봉착하였으며. 셋째, 전략적 직관은 학습이 가능하다.

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실시간 설비/안전정보관리시스템의 전문가시스템 구현방안에 관한 연구 (A Study on the Development of a Expert-System through a Real-Time Combination of MMIS and SIS)

  • 박주식;임총규;오지영;강경식
    • 대한안전경영과학회지
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    • 제3권3호
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    • pp.1-9
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    • 2001
  • To keep an enterprise's competitiveness on the condition of the automatic manufacturing system such as FA, FMS and CIM, all the maintenance problems should be considered seriously In not only in production and maintenance but also in related industrial safety. As we analyze in the surveys the maintenance management of domestic enterprises and the causes of Industrial accident, there will be necessity of drawing up countermeasures for preventing industrial accidents and for ensuring expertise maintenance technologies. Based on these analyses, the safety information system, maintenance management information system, and the machinery condition diagnosis technique are studied by using of the knowledge-based system under the real-time computer-operating environment and using fuzzy linguistic variable. This computer system based knowledge-based diagnosis can easily provide not only the knowledge of expert system about deterioration phenomenon of industrial robots, but also the knowledge of relating safety and facility all the time. Therefore, it is expected to improve the efficiency of business processes in the production and safety when we use this system.

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Fuzzy Inference in RDB using Fuzzy Classification and Fuzzy Inference Rules

  • 김진성
    • 한국지능시스템학회:학술대회논문집
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    • 한국퍼지및지능시스템학회 2005년도 춘계학술대회 학술발표 논문집 제15권 제1호
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    • pp.153-156
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    • 2005
  • In this paper, a framework for implementing UFIS (Unified Fuzzy rule-based knowledge Inference System) is presented. First, fuzzy clustering and fuzzy rules deal with the presence of the knowledge in DB (DataBase) and its value is presented with a value between 0 and 1. Second, RDB (Relational DB) and SQL queries provide more flexible functionality fur knowledge management than the conventional non-fuzzy knowledge management systems. Therefore, the obtained fuzzy rules offer the user additional information to be added to the query with the purpose of guiding the search and improving the retrieval in knowledge base and/ or rule base. The framework can be used as DM (Data Mining) and ES (Expert Systems) development and easily integrated with conventional KMS (Knowledge Management Systems) and ES.

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An Improved Multilevel Fuzzy Comprehensive Evaluation to Analyse on Engineering Project Risk

  • LI, Xin;LI, Mufeng;HAN, Xia
    • 융합경영연구
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    • 제10권5호
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    • pp.1-6
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    • 2022
  • Purpose: To overcome the question that depends too much on expert's subjective judgment in traditional risk identification, this paper structure the multilevel generalized fuzzy comprehensive evaluation mathematics model of the risk identification of project, to research the risk identification of the project. Research design, data and methodology: This paper constructs the multilevel generalized fuzzy comprehensive evaluation mathematics model. Through iterative algorithm of AHP analysis, make sure the important degree of the sub project in risk analysis, then combine expert's subjective judgment with objective quantitative analysis, and distinguish the risk through identification models. Meanwhile, the concrete method of multilevel generalized fuzzy comprehensive evaluation is probed. Using the index weights to analyse project risks is discussed in detail. Results: The improved fuzzy comprehensive evaluation algorithm is proposed in the paper, at first the method of fuzzy sets core is used to optimize the fuzzy relation matrix. It improves the capability of the algorithm. Then, the method of entropy weight is used to establish weight vectors. This makes the computation process fair and open. And thereby, the uncertainty of the evaluation result brought by the subjectivity can be avoided effectively and the evaluation result becomes more objective and more reasonable. Conclusions: In this paper, we use an improved fuzzy comprehensive evaluation method to evaluate a railroad engineering project risk. It can give a more reliable result for a reference of decision making.

Investigating Green Marketing Orientation Practices among Green Small and Medium Enterprises

  • RAJADURAI, Jegatheesan;ZAHARI, Abdul Rahman;ESA, Elinda;BATHMANATHAN, Vathana;ISHAK, Nur Afiqah Mohammad
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.407-417
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    • 2021
  • This study aims to establish the relationship between the Green Marketing Orientation (GMO) variables and the performance of Green Small and Medium Enterprises (GSMEs) across the building and energy sectors in Malaysia, using customer satisfaction as a means of performance measurement. The GMO variables examined include Greening the Process (GTP), Green Supply Chain Management (GSCM), Green Strategic Policy Initiatives (GSPI), Proactive Energy Conservation (PEC) and Green Promotion (GP). The items used to measure these variables were extracted from literature and adapted to the context of the variables based on feedback from Focus Group Discussions and Expert Opinion sessions. This study employs a survey sample of 300 respondents but only 238 completed questionnaires were returned. The results reveal that GTP, GSCM and PEC have a positive impact on Customer Satisfaction but not GSPI and GP. The findings suggest that owners or managers of GSMEs should focus on maintaining and improving GTP, GSCM and PEC in order to create greater satisfaction among their customers. The significance of this study is that it enables the creation of a framework that enables GSMEs to design a pathway towards achieving a cleaner production of goods and services in line with United Nations Sustainable Development Goals.

대학의 특허경영전문가 활용에 따른 기술이전성과에 관한 연구 (A study on the technology transfer performance according to the patent management expert utilization of the university)

  • 김규태;이정수;정명선
    • 한국산학기술학회논문지
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    • 제17권2호
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    • pp.315-324
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    • 2016
  • 본 연구는 대학의 특허경영전문가 활용이 기술이전 성과에 미치는 영향을 조사함으로써 향후 대학이 기술전담조직의 전문성강화의 방향성을 제시하고자 하였다. 특허경영전문가 파견에 관한 세부적인 효과파악을 위하여 세부적으로 특허경영전문가 파견유무, 특허경영전문가 파견기간, 특허경영전문가 파견연도로 세분화하여 연구를 진행하였다. 분석을 위하여, 대학정보공시센터의 "대학알리미" 자료와 한국지식재산전략원의 "특허경영전문가파견사업" 자료를 활용하였으며, 총 110개 4년제 대학을 중심으로 2008년부터 2013년간의 데이터를 활용하였다. 분석결과 첫째, 대학의 특허경영전문가활용은 활용 대학이 미활용대학 대비 기술이전 및 기술이전수입이 높은 것으로 나타나 대학의 기술이전 활성화를 이루는데 있어 특허경영전문가 활용이 중요한 역할을 했다는 것을 알 수 있었다. 둘째, 대학의 특허경영전문가활용기간이 길수록 기술이전 및 기술이전수입이 높아지는 것으로 나타나 사업의 효과를 더욱 극대화하기 위하여 기간을 연장할 수 있는 방안마련이 필요하다는 방향성을 도출할 수 있었다. 셋째, 특허경영전문가 파견연도(해당연도)에는 기술이전 및 기술이전이 높아지지 않은 반면, 파견연도 전후로 기술이전성과가 나타나 특허경영전문가 파견이 즉각적인 효과라기 보다는 후속적인 효과로 해석할 수 있었다. 그렇기 때문에 파견사업의 효과를 단순히 짧은기간에 한정시키지 말고, 장기적인 관점에서 기술이전전담조직을 활성화시켜야 할 것이다.