• Title/Summary/Keyword: business competitiveness

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An Analysis of IoT Service using Sentiment Analysis on Online Reviews: Focusing on the Characteristics of Service Providers (감성분석을 활용한 사물인터넷(IoT) 서비스 리뷰 분석: 사업자 특성에 따른 차이를 중심으로)

  • Ryu, Min Ho;Cho, Hosoo
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.5
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    • pp.91-102
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    • 2020
  • The Internet of Things (IoT) is characterized as the market where various companies compete for the same consumers. Thus, there are differences in functions and performance provided by the main business area and other characteristics of the service providers. This paper investigates whether satisfaction with the service provided depends on the characteristics of the operator by using sentiment analysis of comments. To achieve this goal, word importance analysis and sensitivity analysis are conducted on 34,310 reviews of 41 applications registered in the Google Play. The review analysis was conducted at various levels, including TD-IDF (Term frequency-inverse document frequency) value of keywords, service sectors, the origin of providers, and domestic/foreign providers. The results show that users' overall assessment of IoT services was found to be low, and smart homes received relatively high reviews compared to other services, and manufacturing-based and overseas providers received relatively higher evaluations than others.

A Study on the Systematic TV Drama Production System (방송드라마의 체계적 제작 시스템에 관한 연구)

  • Bae Jin-Ah
    • Journal of Game and Entertainment
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    • v.2 no.2
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    • pp.75-84
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    • 2006
  • In terms of creating widespread popularity and a high value added business, TV drama is recognized as an unrivaled entertainment content above any other TV program genres Although recently some broadcasting companies have been trying to set up a drama production system, it seems that a well-structured system has not been established, yet. This study analyses the practices and mechanisms of drama producing processes based on the in-depth interviews with the experts in the drama production fields in three major broadcasting companies. It is found that the Korean drama production system is 'a producer-director system' and that the strategies for the windowing effects are not systematically applied from the pre-production stage. For the broadcasting companies to strengthen the competitiveness through drama, the expert-producer system should be introduced, the production elements should be systematically managed, and the multi-use strategies should be effectively established.

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An Empirical Analysis on the Compromised Delivery Model of Traditional Market Using Delivery Application (배달앱을 활용한 전통시장 배송 모형에 관한 실증분석)

  • YOO, Chang-Kwon;KIM, Gi-Pyoung
    • The Journal of Industrial Distribution & Business
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    • v.10 no.10
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    • pp.45-51
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    • 2019
  • Purpose - The purpose of this study was to propose a win-win development plan for not only suppliers of delivery applications but also traditional market vendor companies and delivery riders by analyzing existing delivery models and presenting a new delivery model to enhance competitiveness of the traditional market using delivery apps. Research desgin, data, and methodology - Specifically, small retailers, such as traditional markets and supermarkets, presented a compromised delivery model that utilizes the platform of specialized delivery app service providers for order reception, and that the delivery is delivered by delivery systems jointly hired by Vendor companies, such as franchising companies. To validate the significance of the trade-off delivery model, a cost-benefit analysis was conducted by those involved in the delivery application. Results - From the perspective of suppliers of specialized delivery applications, it is analyzed that the use of specialized delivery applications in traditional markets will be a new market opportunity for service providers to achieve increased sales. It is expected that consumer choice and satisfaction will be increased as convenience and accessibility of traditional market businesses that were available only through direct visit from the user side of the delivery application will be expanded. From the standpoint of delivery application franchises, it is analyzed that they can seek to increase sales and increase customer service as well as ease labor cost burden due to joint employment of delivery riders. The delivery rider will be able to seek to improve customer service due to job security, wage stability, risk reduction and overheated competition due to direct employment. Conclusion - In conclusion, the compromised delivery model solved the problems raised in the preceding study conducted on delivery application suppliers, users, franchises, and riders to establish that it could be a strategic alternative to increasing sales and expanding detailed rights for the self-employed in the traditional market, which are experiencing difficulties in management. However, the adoption of a compromise delivery model requires social consensus from those involved in the delivery application and requires legal, institutional and policy support, which will require continued follow-up research on the delivery model in the future.

The Effectiveness of Information Protection and Improvement Plan Based on SMEs Consulting Case

  • Kim, Jae-Nam
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.11
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    • pp.201-208
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    • 2019
  • In the phono-sapiens era of the intelligence information society, most business activities are increasingly dependent on networks and information systems. SMEs, which occupy the majority of Korean companies, are increasingly possessing the value and technology of their information assets, and their ability to protect core technologies that are the driving force of corporate growth will be the most important competitiveness of enterprises. Accordingly, the Ministry of Science and ICT and the Korea Internet & Security Agency(KISA) provides a foundation for minimizing the damage from cyber threats such as hacking and information leakage by evaluating the current information protection level of SMEs and enhancing information protection capability by supporting a high level of customized information protection consulting. In this study, we analyze the effectiveness of information protection based on the results of KISA SMEs consulting. In addition, by identifying problems and limitations derived from SMEs information protection consulting results, SMEs should propose measures to improve information security of SMEs that can manage information protection management system more efficiently and effectively.

An Empirical Study on the Key Faction for Quality Management affecting the Service Performance -Primarily on the Shipping Company- (품질경영 핵심요인이 내부고객만족과 서비스성과에 미치는 영향 -해운기업을 중심으로-)

  • Ko, Lyoon;Shin, Han-Won;Lee, Sang-Pyeong
    • Journal of Korea Port Economic Association
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    • v.25 no.3
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    • pp.339-360
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    • 2009
  • In recent years, the quality and safety requirements in the shipping industries have been more stringent than the previous requirements. It is essential to effective quality management system which can cope with a change in shipping business environment and improve shipping service performance to get competitiveness in the international shipping market. This study on the focus of the Korean shipping company which provides shipping transportation service examined following issues. First, how each of the key factors of ISO 9001 quality management affects service performance, internal customer satisfaction and customer orientation. Second, how the internal customer satisfaction affects service performance and customer orientation. Third, customer orientation affects service performance.

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A Comparative Study on the Regulation-Free Special Zone and the Regional Special Development Zone (규제자유특구와 지역특화발전특구에 대한 비교 연구)

  • Choi, Ho-Sung;Kim, Jung-Dae
    • Journal of Digital Convergence
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    • v.17 no.2
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    • pp.31-36
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    • 2019
  • New technologies are being created and resulted as new types of fusion complex as the barrier between technology and industries are being broken and convergence is becoming more activated in the global economy of the era of fourth industrial revolution. Korea government is trying to foster innovative technologies for new technologies and new services to prepare for the fourth industrial revolution and gain global competitiveness, but many regulations make it difficult to verify and commercialize them. In response, the Korea government is pushing for the introduction of a regulation-free special zone system in which sandboxes are applied so that new technology and new service-based innovation projects can be freely commercialized through experiment and demonstration. This study aims to examine the limitations of the special zones for regional specialization development applied to the zones that are applied uniformly throughout the country and suggest ways for the deregulation special zone to be fostered as an empirical test bed based on new technologies and as a base for regional innovation.

Designing an Automated Production Information Platform for Small and Medium-sized Businesses (중소기업의 자동화 생산 정보 플랫폼 구축 모델 설계)

  • Jeong, Yoon-Su;Kim, Yong-Tae;Park, Gil-Cheol
    • Journal of Convergence for Information Technology
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    • v.9 no.1
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    • pp.116-122
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    • 2019
  • In recent years, small and medium-sized businesses are rapidly changing to an industrial structure where process/quality/energy data aggregates can be automatically or real-time to achieve global competitiveness. In particular, real-time information analysis produced in the production process of small businesses is evolving into a new process process that analyzes, predicts, prescribes and implements significant performance of small businesses. In this paper, we propose a platform-building model that can transform the automated production information system of small businesses into big data so that they can upgrade data that is generated by small businesses. The proposed model has the capability to support operational efficiency (consulting and training) and strategic decision making of small businesses by utilizing a variety of data on the basic information of products produced by small businesses for data collection by smart SMEs. In addition, the proposed model is characterized by close cooperation between small and medium-sized businesses with different regional characteristics and areas of information sharing and system linkage.

A Study on the Relationships between Workplace Spirituality and Team Productivity : Mediating Effect of Employee Creativity (일터영성이 팀 생산성에 미치는 영향: 창의성의 매개효과를 중심으로)

  • Jeon, Ki Seok;Passmore, David L.
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.513-524
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    • 2019
  • The purpose of this study is to examine the relationship among workplace spirituality, creativity, and organization performance in the Korean context. In South Korea, workplace spirituality has recently received attention from scholars and practitioners. However, research on workplace spirituality is little known in the South Korean business context. Creativity is positively related to intrinsic motivation. The workplace spirituality can provide a corporate several advantages for their competitiveness in developing employees' creativity as well as resulting in more effective organizational performance. 514 cases was analyzed for this study. Three all factors (Inner life, meaningful work, & membership) of workplace spirituality as intrinsic motivation positively influenced employee creativity. employee creativity positively mediated the relationship between workplace spirituality and team productivity.

A Model Design for Enhancing the Efficiency of Smart Factory for Small and Medium-Sized Businesses Based on Artificial Intelligence (인공지능 기반의 중소기업 스마트팩토리 효율성 강화 모델 설계)

  • Jeong, Yoon-Su
    • Journal of Convergence for Information Technology
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    • v.9 no.3
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    • pp.16-21
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    • 2019
  • Small and medium-sized Korean companies are currently changing their industrial structure faster than in the past due to various environmental factors (such as securing competitiveness and developing excellent products). In particular, the importance of collecting and utilizing data produced in smart factory environments is increasing as diverse devices related to artificial intelligence are put into manufacturing sites. This paper proposes an artificial intelligence-based smart factory model to improve the process of products produced at the manufacturing site with the recent smart factory. The proposed model aims to ensure the increasingly competitive manufacturing environment and minimize production costs. The proposed model is managed by considering not only information on products produced at the site of smart factory based on artificial intelligence, but also labour force consumed in the production of products, working hours and operating plant machinery. In addition, data produced in the proposed model can be linked with similar companies and share information, enabling strategic cooperation between enterprises in manufacturing site operations.

The Effects of NCS Education and Education Transition on Practical Results (국가직무능력표준 교육과 교육전이가 실무성과에 미치는 영향)

  • Choi, Soo Ho
    • Journal of Convergence for Information Technology
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    • v.9 no.3
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    • pp.82-89
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    • 2019
  • The reason why NCS education is conducted in college is because students are expected to improve their skills through practical education. In addition, NCS education is expected to have a positive impact on job competence and competitiveness. The purpose of this study is to explain the necessity of NCS education, and to analyze whether the education transition and practical performance are manifested. For this purpose, the research model was composed of "NCS Education ${\Rightarrow}$ Educational Transition ${\Rightarrow}$ Practical Results" and surveyed about 300 college students in the metropolitan area. If NCS education is necessary in practice, colleges and other educational institutions should plan to make NCS education operate efficiently. As a analysis result, it was confirmed that the internal consistency was secured and both the intensive validity & discriminant validity were confirmed in the validity. As a result of using the structural equation model, this research model was found to be suitable. As a result of the hypothesis test, it is analyzed that the standardization coefficient of the research hypothesis is above the appropriate level and the correlation is highly formed.