• 제목/요약/키워드: business Performance

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The Impact of Convergence on Business Performance;An Empirical Study on Korean ICT Sector

  • Park, Ho-Young;Chang, Suk-Gwon
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 International Conference
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    • pp.780-787
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    • 2007
  • The Information and Communication Technologies (ICT) sector is undergoing a fundamental transformation. Determinant factors in this transformation process are deregulations and technological advancements. From the value chain perspective, industry convergence plays the most crucial role in the transformation of the established telecommunications and media industries. The objective of this paper is to validate the impact of convergence on the business performance using empirical data. To identify the various effects driven by industry convergence, we analyzed the relationships between firm's degree of convergence and the business performance using regression analysis. From the empirical result with the 2002-2005 data, it was found that the convergence across ICT sectors improves the business performance measured by Tobin's q significantly and this is only a recent phenomenon. These results are consistent with the conjecture that higher degree of convergence is becoming more associated with higher market value.

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중소기업의 혁신활동과 기법이 혁신성과에 미치는 영향에 관한 연구 (A Study on the Effect of Innovation Performance Through Business Innovation Activities and Techniques for the Small & Medium Size Company)

  • 문희영;장석주
    • 품질경영학회지
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    • 제43권2호
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    • pp.151-168
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    • 2015
  • Purpose: The purpose of this study was to investigate the effect of the innovation performance through business innovation activities by small and medium size company as well as to test the moderating effects on the innovation techniques'understanding and conformance. Methods: The data for the empirical analysis was collected from 132 companies mainly located in Jeolla and Gyeonggi Province. Cronbach's alpha factor analysis, multiple regression analysis and hierarchical multiple regression were used for statistical methods. Results: The Statistical analysis results show that innovation performance through business innovation techniques and activities was effected by CEO leadership, company capability and training for employees. Conclusion: Through this study we tried to give some suggestions for improving innovation performance through business innovation activities for the small and medium size company.

소상공인의 경영역량과 정부지원서비스가 경영성과에 미치는 영향에 관한 연구 - 정책지원자금의 이용여부에 대한 조절효과를 중심으로 - (A Study on the Impact of Small Business Owners' Management Capabilities and Government-Supported Services on Management Performance - Focusing on the Moderating Effect of the Use of Policy Support Funds -)

  • 이현영;심재연
    • 문화기술의 융합
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    • 제10권4호
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    • pp.1-15
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    • 2024
  • 우리는 현대 사회에서 중요한 역할을 하는 소상공인의 성공 요인을 깊이 있게 조사하고 분석하여, 그들의 경영 성과에 미치는 요인들을 명확하게 이해하려는 노력을 기울였다. 우리는 소상공인의 경영 역량, 정부 지원 서비스, 그리고 정책 지원 자금의 이용 여부를 주요 변수로 설정하였다. 우리의 연구 결과, 소상공인의 경영 역량과 정부 지원 서비스는 그들의 경영 성과에 긍정적인 영향을 미치는 것으로 나타났다는 사실을 발견하였다. 이는 소상공인들이 자신의 역량을 강화하고, 정부의 지원 서비스를 효율적으로 활용함으로써 경영 성과를 향상시킬 수 있음을 의미한다. 정책 지원 자금의 이용 여부는 정부 지원 서비스가 재무 성과에 미치는 영향에만 조절 효과를 보일 뿐, 다른 경영 성과에는 영향을 미치지 않는 것으로 나타났다. 정책 지원 자금의 이용이 필요하긴 하지만, 그 자체만으로는 충분하지 않으며, 다른 변수들과 복합적으로 작용해야 효과를 볼 수 있음을 시사한다. 우리의 연구는 소상공인의 성공을 위한 새로운 방향성을 제시하였다. 이 연구를 통해 소상공인 및 관련 정책 결정자들은 어떤 요인들이 소상공인의 경영 성과에 영향을 미치는지, 그리고 어떻게 이러한 요인들을 효과적으로 관리하고 활용할 수 있는지에 대해 깊은 통찰을 얻을 수 있을 것이다. 이 연구는 기업 경영 및 소상공인에 대한 학문적 연구에 중요한 기여를 하였다. 소상공인의 성공 요인에 대한 깊은 이해를 통해, 이들의 경영 성과를 향상시키는 데 도움이 될 수 있는 새로운 연구 방향성과 전략을 제시하였다. 이러한 노력은 소상공인의 사회적, 경제적 가치를 높이는 데 한걸음 더 나아가는 계기가 될 것이다.

A Study on the Effects of Business Service Quality on Satisfaction, Commitment, Performance, and Loyalty at a Private University

  • LEE, Hyuk Jin;SEONG, Myeong Hee
    • The Journal of Asian Finance, Economics and Business
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    • 제7권9호
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    • pp.439-453
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    • 2020
  • The purpose of this study is to investigate the impacts of business service quality on satisfaction, commitment, performance, and loyalty in higher education. A survey was given to undergraduates involved in business through employment and start-up companies at a private university in Korea. With 252 respondents, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of measured variables. Multiple regression was employed as a statistical method for the hypotheses of the study. The research questions were: 1) How do education SERVQUAL factors (tangibles, responsiveness, reliability, assurance, and empathy) affect customer satisfaction? 2) How do education SERVQUAL factors affect customer commitment? 3) How does customer satisfaction or commitment affect education performance? 4) How does customer satisfaction, commitment or performance affect their loyalty in higher education? The findings show that most dimensions of business service quality have effects on satisfaction and commitment, and satisfaction and commitment have a positive effect on performance. Additionally, satisfaction, commitment and performance all have an effect on loyalty. This study confirmed the need for the improvement of business service quality in a private university. Additionally, it highlighted the importance of user satisfaction, commitment and performance in order to increase the loyalty level of undergraduate students.

Exploratory Study of Distribution and Logistics Industry: Do Global Competitive Capabilities Affect Business Performance?

  • KIM, Boine;KIM, Byoung-Goo
    • 유통과학연구
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    • 제20권2호
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    • pp.101-108
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    • 2022
  • Purpose: In this logistics disturbance period, this study conducts research of distribution and logistics firms in Korea. The purpose of this exploratory research is to analyze global competitive capability influence on business performance. And give managerial implications and contribute to academics. Research design, data, and methodology: This research empirically analyzes the relationship between global competitive capability and business performance. As for business performance this research considered non-financial performance and measured with business performance fulfillment. As for antecedent variables, this research measured three global competitive capability constructs; preparation, utilization, intensive capability. And each construct includes two capability concepts. This study used 2,316 executing direct export distribution and logistics industry firmsfrom KOTRA's GCL data. This research used frequency analysis, reliability analysis, correlation analysis, and step-wise regression analysis by SPSS26. Results: The result shows that all the variables except export infra showed statistically significant. As results show, mid/long strategy & global mind of preparation capability, both communication and marketing of utilization capability and market strategy and product/goods/service of intensive capability give a positive influence on business performance fulfillment. Conclusions: Based on the results, this research provide implication for practical management, contribution to academic, and suggestion for feature research.

GSCM기업의 국제통상 전문가의 역량과 사업성과에 관한 연구 (A Study on International Commerce Expert Capability and Business Performance in GSCM Firms)

  • 김창봉;이갑수
    • 통상정보연구
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    • 제9권4호
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    • pp.199-214
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    • 2007
  • This paper examines the international commerce expert capability and business performance in global supply chain management. Based on the analysis of eighty-seven cases, the following results were found. First it was found that CEO's capability of global supply chain management firms and business performance are significantly correlated. Second, supply chain management manager's capability of global supply chain management firms and business performance are not significantly correlated. Third, CEO's capability have more a positive influence business performance than supply chain management manager's capability in global supply chain management firms.

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섬유업체의 시장지향성과 학습지향성이 사업성과에 미치는 영향: 기업 혁신성에 따른 조절효과를 중심으로 (The Effects of Market Orientation and Learning Orientation on Business Performance in the Textile Firms: Focusing on Moderating Effect of Company Innovativeness)

  • 여은아;박광희;김문영
    • 한국의류산업학회지
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    • 제10권1호
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    • pp.40-49
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    • 2008
  • The purposes of this study were to investigate the effects of market orientation and learning orientation of textile firms on business performance and to confirm the moderating effect of company innovativeness on these relationships. Data collected from 167 textile firms through survey were analyzed by descriptive statistics, t-tests, and multiple causal modeling using AMOS 6.0. In results, the higher innovativeness, the stronger effect of market orientation on business performance. Also, the lower innovativeness, the stronger effect of learning orientation on business performance. Study results may suggest the needs of different focus of organization culture according to company characteristics in order to improve business performance.

중소기업의 전자상거래 활용수준과 경영성과간의 관계(BSC 관점에서) (The Effect of EC Utilization on Business Performance in SMEs(in the point of BSC))

  • 전병호;한필구;강병구
    • Journal of Information Technology Applications and Management
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    • 제13권2호
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    • pp.99-113
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    • 2006
  • It is hardly achieved Electronic Commerce (EC) activation if there isn't any performance in spite of the estimation that EC would improve whole economic efficiency. Therefore, there should be a need for the research whether implementation and utilization of EC really improve companies' business performance. The primary purpose of this study is to investigate the level of EC utilization in Small and medium sized enterprises (SMEs) and analyze its effect on business performance in terms of BSC. The results indicate that EC utilization in various fields of business and the use of information created through EC are significantly related to higher business performance, but EC volume is not. This study examines facing problems of SMEs in utilizing EC as well.

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기계중심 전문건설업체의 건설경기지표와 경영성과지표의 상관성 분석 (Interaction Analysis between Construction Business Indicators and Business Performance Indicators of Specialty Contractors providing Heavy Equipment)

  • 김남식;이동욱
    • 한국건축시공학회지
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    • 제14권5호
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    • pp.459-465
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    • 2014
  • 본 연구는 건설경기지표와 경영성과지표의 상관분석을 통해 기계중심 전문건설업체의 경영안정화 전략을 제시하고자 하였다. 기계중심 전문건설업체는 건설수주액의 영향력이 다소 작지만 유동자산회전율에 장기적으로 영향을 미치고 있어 건설수주액의 변화에 따른 유동자산의 확보를 위한 경영전략이 수립되어야 할 것으로 판단된다. 즉, 유동자산의 운용을 증가시킬 수 있다는 것을 의미하며, 이러한 활동성 및 유동성의 확보를 통해 안정성 지표인 자기자본비율을 증가시킬 수 있을 것으로 판단된다.

The Effect of Competitive Aggressiveness on Business Performance: A Case Study of Private Universities in Indonesia

  • PANJAITAN, Hotman;CEMPENA, Ida Bagus;TRIHASTUTI, Adiati;PANJAITAN, Feliks Anggia B.K.
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.875-884
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    • 2021
  • Competitive aggressiveness has long been believed to be the direct trigger for increased business performance, however, as a mediating variable it still needs to be further proven. This paper aims to examine the causal relationship between network capability, knowledge creation, innovativeness, competitive aggressiveness, and business performance of private universities. One model is proposed to test the role of competitive aggressiveness as a mediating variable. The population is lecturers at the 10 best private universities in East Java, Indonesia. Analysis by SEM, on 230 respondents, using random sampling method. The results show that the model is accepted, and competitive aggressiveness is proven to be a positive mediating variable in the relationship of network capability, knowledge creation, innovativeness, and business performance. The results also show that knowledge creation, and innovativeness, have an effect on competitive aggressiveness, while network capability has no effect. The research implication is that management should encourage lecturers and organizations to be more productive in conducting research and writing articles published in reputable journals, this will increase the ranking of universities. In order for the lecturers be more enthusiastic, the management gave an award to each lecturer who could submit their articles, which were then published by reputable journals.