• Title/Summary/Keyword: awareness of supporting

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A Study on the Effects of the Internal Customer Satisfaction Management on Job Satisfaction at General Hospital - Focused on the Moderating Effect by the Organizational Support Awareness and Organizational Justice - (병원 내부고객 만족경영이 구성원의 직무만족에 미치는 영향 - 조직지원 인식과 조직공정성 지각의 조절효과를 중심으로 -)

  • Heo, Jong-Hun;Ji, Jae-Hoon;Yi, Sun-Chan;Hyuk, Jang-Won;Heo, Seong-Eun
    • The Korean Journal of Health Service Management
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    • v.8 no.3
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    • pp.27-38
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    • 2014
  • The purpose of this study is proving the effects of the internal customer satisfaction management on worker's job satisfaction at general hospital. In the relationship between the management and the satisfaction, the study also finds the moderating effect of the organizational support awareness and the organizational justice. For this study, it was surveyed targeting 270 employees who work in seven general hospitals in Busan. As the result, 246 questionnaires returned. All of these questionnaires were used in the final analysis. The method of analysis is descriptive statistics using SPSS VER. 18.0, correlation analysis, regression analysis, factor analysis and reliability analysis. The main results of empirical analysis were as follows: First, in the effect of the internal customer satisfaction management to worker's job satisfaction, it has positive effect to internal communication and the commission of authority and it has positive effect to worker's job satisfaction. Second, the organizational support awareness & the organizational justice have moderating effect on the relationship between the internal customer satisfaction management and worker's job satisfaction. Third, the study proves that supporting management hierarchy shows positive effects for all socio-demographic characteristics in the organizational support awareness and the organizational justice.

Effects of Old Age Preparation of Baby Boomers Give Dependents Awareness of Parent (베이비부머의 노후준비가 부모부양 의식에 미치는 영향)

  • Park, Keun-Soo;Kim, Tae-Il
    • The Journal of the Korea Contents Association
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    • v.16 no.2
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    • pp.467-479
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    • 2016
  • The purpose of this study is to check effects on the awareness of parents supporting in their self retirement preparation of the baby boomer generations who have faced relatively bad situation in this era considering the reality of great changes brought in the parents supporting spirit which was regarded as family and individual responsibility due to the rapid industrialization and urbanization. In the result of this study, some points such as religious, living status and monthly average earning show meaningful result and also all of the colligation in the retirement preparation standard concerning economic living life, health life, leisure time, family life, dwelling life and leisure life shows most significance probability of .001(*p<0.05) and retirement preparation standard relative to economic life indicates significance probability of .005(*p<0.05). Eventually this result shows that the higher people have retirement standard, the higher parents supporting sprit they have. So I would like to suggest some policy advices on the basis of this study. First stable supporting policy on their dwelling life should be assisted by differential methods, secondly social programs aid for leisure life through social activities like volunteer work are required, further more national based policy supports for youngsters are considered in order to reduce economic daily life on their economic activities.

A Study on the Ordinance Analysis of the Local Government's Education for the Improvement of People with Disabilities (장애 인식개선 교육을 위한 지방자치단체 조례 연구)

  • Kim, Kyungran;Kim, Jihye
    • The Journal of the Korea Contents Association
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    • v.22 no.10
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    • pp.515-525
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    • 2022
  • This study aims to compare and analyze the contents of the ordinance related to disability awareness improvement education enacted by the local government to derive problems and propose improvement measures. To this end, as of December, 2021, a content analysis was conducted on the ordinances of 17 municipal school boards across the country on supporting education to improve disability awareness. As a result of the analysis, the objectives, the responsibilities of the superintendent, and the establishment of the basic plan in the normative system of the ordinance met to some extent the requirements of the ordinance in accordance with the requirements of the ordinance, but in the effective system, the matters concerning the establishment of a board of education, the degree of professional personnel regulation, and the supervision of guidance were insufficient. Accordingly, in this study, based on the results of these studies, we proposed ways to improve the Disability Awareness Improvement Ordinance.

The relationship between emotional intelligence in leadership and organizational performance of nurses in general hospitals (종합병원에 근무하는 간호인력의 감성리더십과 조직성과 간의 관계)

  • Lee, Bo-Hye;Choi, Man-Kyu;Moon, Sang-Sik;Jung, Min-Soo;Kim, Jin-Hee
    • Health Policy and Management
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    • v.21 no.2
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    • pp.309-328
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    • 2011
  • In order to effectively attain the objectives of an organization, it is important for the leader to provide an environment where members can co-exist and mutually advance, and also to have an emotional impact on them. This study examines the structural relationship among emotional intelligence in leadership, organizational commitment, job satisfaction, turnover intention, and organizational performance effects of emotional leadership in the nursing profession of a general hospital. A structured questionnaire was sent to 550 nurses in 11 general hospitals in Seoul Metropolitan City, among which 350 responses were used in the analysis. The independent variable, emotional intelligence in leadership, was measured by 18 items, including self-awareness, self-regulation, social awareness and relationship management. The dependent variable, organizational effectiveness, consisted of 46 items, including 15 items regarding organizational commitment, 20 items on job satisfaction, 3 items on turnover intention and 8 items on organizational performance. The structural equation modeling technique was used to identify the impact of emotional intelligence in leadership on organizational effectiveness. The results of the analysis show that the emotional intelligence in leadership of superior nurses has a significant impact on the nurses'organizational commitment and job satisfaction. While the direct effect on turnover intention and organizational performance was not significantly high, organizational commitment and job satisfaction were parameters in low turnover intention and high job performance. In conclusion, emotional intelligence in leadership is critical as nursing services in hospitals are based on interpersonal relationships. Therefore, by developing appropriate programs and training, hospitals can anticipate improved self-awareness, self-regulation, social awareness and relationship management of nurses, and further improve the effectiveness of the nursing profession.

A Training Intervention for Supervisors to Support a Work-Life Policy Implementation

  • Laharnar, Naima;Glass, Nancy;Perrin, Nancy;Hanson, Ginger;Anger, W. Kent
    • Safety and Health at Work
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    • v.4 no.3
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    • pp.166-176
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    • 2013
  • Background: Effective policy implementation is essential for a healthy workplace. The Ryan-Kossek 2008 model for work-life policy adoption suggests that supervisors as gatekeepers between employer and employee need to know how to support and communicate benefit regulations. This article describes a workplace intervention on a national employee benefit, Family and Medical Leave Act (FMLA), and evaluates the effectiveness of the intervention on supervisor knowledge, awareness, and experience with FMLA. Methods: The intervention consisted of computer-based training (CBT) and a survey measuring awareness and experience with FMLA. The training was administered to 793 county government supervisors in the state of Oregon, USA. Results: More than 35% of supervisors reported no previous training on FMLA and the training pre-test revealed a lack of knowledge regarding benefit coverage and employer responsibilities. The CBT achieved: (1) a significant learning effect and large effect size of d = 2.0, (2) a positive reaction to the training and its design, and (3) evidence of increased knowledge and awareness regarding FMLA. Conclusion: CBT is an effective strategy to increase supervisors' knowledge and awareness to support policy implementation. The lack of supervisor training and knowledge of an important but complex employee benefit exposes a serious impediment to effective policy implementation and may lead to negative outcomes for the organization and the employee, supporting the Ryan-Kossek model. The results further demonstrate that long-time employees need supplementary training on complex workplace policies such as FMLA.

The Implementation of Context-based Multi-agent Education Supporting System in Ubiquitous Computing Environments (유비쿼터스 컴퓨팅 환경에서 상황기반 멀티에이전트 교육지원 시스템의 구현)

  • Jeong, Chang Won;Joo, Su Chong
    • KIPS Transactions on Computer and Communication Systems
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    • v.4 no.4
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    • pp.117-124
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    • 2015
  • As recent developing computing environments, service is provided without time or place's limitation, and it is constituted dynamically. Above all, in terms of education supporting system, there is need to conceive user's information and provide optimal service as to right with applying context awareness under Ubiquitous computing environment. It should have groundwork based on user location and time. It is requires service providing based on user location under the condition of class to offer appropriate service with the context. In addition, context information providing technology is needed to offer right education support service in the class, where are different context information. Hence, in this research it is suggested education supporting system to provide context-based for instructor. The framework of this system has a foundation within previous work about Multi-agent based Distributed Framework. To examine implementation of context-based education supporting system in Ubiquitous computing environments suggested by this report, arranging system can fit information relates to instructor's location for service applying in the class.

Implementation of an Application System using Middleware and Context Server for Handling Context-Awareness (상황인식 처리를 위한 미들웨어 및 컨텍스트 서버를 이용한 응용시스템의 구현)

  • Shim Choon-Bo;Tae Bong-Sub;Chang Jae-Woo;Kim Jeong-Ki;Park Seung-Min
    • Journal of KIISE:Computing Practices and Letters
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    • v.12 no.1
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    • pp.31-42
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    • 2006
  • Context-awareness is a technology to facilitate information acquisition and execution by supporting interoperability between users and devices based on users' context. It is one of the most important technologies in ubiquitous computing. In this paper, we propose a middleware and a context server for dealing with context-awareness in ubiquitous Computing and implement an application system using them. The middleware proposed in our work plays an important role in recognizing a moving node with mobility by using a Bluetooth wireless communication technology as well as in executing an appropriate execution module according to the context acquired from a context server. In addition, the proposed context server functions as a manager that efficiently stores into a database server context information, such as user's current status, physical environment, and resources of a computing system. Finally, our application system implemented in our work one which provides a music playing service based on context information, and it verifies the usefulness of both the middleware and the context server developed in our work.

A Study on Development of Visual Navigational Aids to improve Maritime Situation Awareness (해상상황인식 개선을 위한 시각적 항해보조장비 개발에 관한 연구)

  • Kim, Eun-Kyung;Im, Nam-Kyun;Han, Song-Hee;Jeong, Jung-Sik
    • Journal of the Korean Institute of Intelligent Systems
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    • v.22 no.3
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    • pp.379-385
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    • 2012
  • This paper developes the navigation visual aid supporting a watch officer's situation awareness and analyzes its performance test result. Developing the equipment made from composite video sensor which transfer video signal, ranger laser measurement model which search out distance, Pan/ Tilt, center control device. The developed equipment with Pan/Tilt was made from high performance video sensor and ranger laser measurement. To make a real ship test, we carried on setting the developed equipment on ship, observed a danger factor and analyzed a image, and from that we can evaluate marine environment awareness. Through this result, the developed equipment can show effective ability of the awareness of the clearer check and resolution situation when compare with the binocular.

Meta-server Model for Middleware Supporting for Context Awareness (상황인식을 지원하는 미들웨어를 위한 메타서버 모델)

  • Lee, Seo-Jeong;Hwang, Byung-Yeon;Yoon, Yong-Ik
    • Journal of Korea Spatial Information System Society
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    • v.6 no.2 s.12
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    • pp.39-49
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    • 2004
  • An increasing number of distributed applications will be achieved with mobile technology. These applications face temporary loss of network connectivity when they move. They need to discover other hosts in an ad-hoc manner, and they are likely to have scarce resources including CPU speed, memory and battery power. Software engineers building mobile applications need to use a suitable middleware that resolves these problems and offers appropriate support for developing mobile applications. In this paper, we describe the meta-server building for middleware that addresses reflective context awareness and present usability with demonstration. Metadata is consist of user configuration, device configuration, user context, device context and dynamic image metadata. When middleware send a saving or retrieval request to meta-server, it returns messages to middleware after the verification of the request. This meta-server has the application for multimedia stream services with context awareness.

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