• Title/Summary/Keyword: awareness and satisfaction

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An Analysis of Consumer's Satisfaction about Korean Traditional Soybean Paste Products - Focusing on Deajeon's Consumers - (전통장류에 대한 소비자 만족도 분석 - 대전소비자를 대상으로 -)

  • Kim, Jong-Hwa
    • Journal of Korean Society of Rural Planning
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    • v.23 no.3
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    • pp.61-72
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    • 2017
  • The purpose of this paper is to estimate consumer's satisfaction by purchasing farmer's processed food. So, this paper surveyed consumers which have purchased Korean traditional soybean paste products, by reason of limiting research objects among lots of farmer's processed food. A survey of 220 consumers was carried out on September and October 2016. For this matters, this paper used multiple linear regression model(included LOG-LIN model) and, set up 1 dependent and 11 independent variables. As the analysis results, we could find out that consumer's satisfaction was affected by 6 variables(price, taste, ease of cooking, confidence of product information, social awareness and perceived 6th industrialization). Among these variables, the strongest variable was "social awareness", and the second was "perceived 6th industrialization". This paper also estimated the rate of change that a dependent variable was affected by independent variables. As the results, this paper found out that "perceived 6th industrialization" had the highest rate of change(5.8%) and the second was "social awareness"(5.6%). This paper proposed 7 implications of Korean traditional soybean paste. Those were the proper price policy and quality value's promotion, quality Improvement and confidence enhancement, development of products for consumer's convenience, enhancement of social awareness, enhancement of politic management about 6th industrialization and accessibility of purchasing information.

Exploratory study on effect of eco-friendly program in high school foodservice on adolescents' dietary behavior and satisfaction with foodservice

  • Ju, Seyoung;Song, Deokhee;Chang, Hyeja
    • Journal of Nutrition and Health
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    • v.50 no.5
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    • pp.494-503
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    • 2017
  • Purpose: The purpose of this study was to evaluate the effects of an eco-friendly foodservice program at a high school on dietary behaviors of students, awareness of importance of eco-friendly activities, and foodservice satisfaction. Methods: The survey was conducted with students at two schools in Gyeonggi, Korea. A total of 576 of 650 students were used for this study. Data were analyzed using Chi-square test, independent t-test, and factor analysis to test the two group's differences. Results: The practices of 'eat balanced meals' or 'finish all food on the plate' scored high (p < 0.001) in students that participated in the eco-friendly foodservice program than those who did not. Regarding awareness of the importance of eco-friendly activities, all attributes scored higher in students that participated in the eco-friendly foodservice program. All attributes for satisfaction except two scored higher (p < 0.05) in students that participated in the eco-friendly foodservice program. Principal Components Analysis (PCA) of the correlation showed that high subjective income status was positively associated with foodservice satisfaction. Conclusion: Students that participated in the eco-friendly foodservice program are highly aware of the importance of eco-friendly activities. They demonstrate more positive dietary behaviors and higher awareness of the importance of eco-friendly programs with greater foodservice satisfaction.

The Effect of Safety Education Satisfaction of Apartment Residents and Application of Fire Protection Plan on Fire Safety Awareness (아파트 거주자의 안전교육 만족도와 소방계획서의 활용성이 화재안전의식에 미치는 영향)

  • Kim, Sang-Sig;Kong, Ha-Sung
    • Fire Science and Engineering
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    • v.34 no.1
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    • pp.103-114
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    • 2020
  • The purpose of this study is to investigate the effect of apartment residents' safety education satisfaction and the application of fire protection plans on fire safety awareness. The analysis results are as follows. First, the low levels of satisfaction with safety education content had a negative effect on anxiety about fire safety. This means that apartment residents' low levels of interest or participation in education affected their safety awareness, which prevented them from securing safety from fire. It is necessary for control staff to have a positive impact on their educational satisfaction via the learning support information system, among others, in order to create a satisfying education and safety culture. Second, competence in the execution of firefighting plans had a positive effect on fire safety awareness. These results indicate that apartment residents do not have the opportunity to access the education and training necessary for safety, nor the legal responsibility to complete mandatory safety education, which leads to their lack of safety awareness. Therefore, the control staff need to raise awareness of fire safety and the importance of participating in safety education among apartment residents by strengthening and activating the execution of firefighting plans in order to ensure safe living. Third, the competency of the firefighting plans moderated the effects of apartment residents' educational satisfaction on their awareness of fire safety.

The effect of brand equity of CVS PB Products on Repurchase Intention

  • Kim, Soon-Hong;Yoo, Byong-Kook
    • Journal of Distribution Science
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    • v.16 no.12
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    • pp.23-31
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    • 2018
  • Purpose - The purpose of this study was to set brand awareness and brand image as independent variables from Keller's (1993) definition of brand equity and to analyze whether those variables have an influence on customer satisfaction and customer loyalty with perceived quality and value as mediator variables. Research design, data, and methodology - Data is collected through questionnaires from 200 of responders. Survey respondents were young people who use convenience stores. Questionnaires were tested in October 2017. SPSS and AMOS were used for structural equation as an analysis method. Results - The analysis results specified above can be summarized as follows: 1) Brand awareness had statistically significant influence on perceived quality and perceived value; 2) Brand image had a positive (+) influence on perceived quality and had no significant influence on perceived value; 3) Perceived quality and perceived value had a significant influence on customer satisfaction, and customer satisfaction had a statistically significant influence on customers' repurchase intention. Conclusions - Brand awareness and brand image had an influence on young consumers' decision-making process for purchasing PB food products. Convenience stores have to focus on developing food products with brand awareness and brand image more suitable for satisfying consumer preferences.

The Effects of Psychological Well-being Awareness on Selection Attributes for Hangwa(Korean Traditional Snacks) and Customer Satisfaction (심리적 웰빙 인식이 한과류 선택 속성과 고객만족도에 미치는 영향)

  • Choi, Soon-Hee;Cho, Yong-Bum
    • Culinary science and hospitality research
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    • v.17 no.4
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    • pp.140-152
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    • 2011
  • As increased demand for well-being food caused more interest in hangwa, or Korean traditional sweets and cookies, this study attempted to analyze the effects of psychological well-being awareness on selection attributes for it and customer satisfaction based on the customers who buy hangwa. As a result of statistical analysis, psychological well-being awareness positively affects selection attributes for hangwa. It also bas a positive effect on customer satisfaction.

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Analysis of the Satisfaction and Effectiveness Awareness of Cyber Home Learning System for the Low-Income Bracket Children (저소득층 학생에 대한 사이버가정학습의 만족도 및 효과성 인식 분석)

  • Choi, Gil-Su;Kim, Yong-Dae;Lee, Jong-Yun
    • The KIPS Transactions:PartA
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    • v.16A no.5
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    • pp.395-402
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    • 2009
  • Since 2005, Cyber home learning systems(CHLS) have been run with the purpose of clearing up the regional disparity and reducing the private education cost. At this point, it is necessary to have the analysis on the satisfaction and effectiveness awareness of the CHLS. The goal of this paper is to suggest an evaluation model for satisfaction and pedagogical effectiveness of CHLS and to support the management of satisfaction and effectiveness awareness of the CHLS for the low-income bracket children. Our major contributions can be summarized as follows: First, we present an evaluation model of satisfaction and effectiveness awareness of the CHLS for the low-income bracket children. Second, we survey the satisfaction, effectiveness awareness and improvement facts from the students who divided according to their sex, residence area and classes and compare with suggesting evaluation models. This paper is to find the measurement of the satisfaction and effectiveness awareness of the CHLS for the low-income bracket children. Furthermore, we can use this model as a material to balance the education opportunity, which is the purpose of CHLS, and abolish the education differentials.

A study on hospice care awareness and user satisfaction with intensive care unit facilities -Centering on capital district- (호스피스 케어인식도와 시설이용 만족도에 관한 연구 -수도권 중심으로-)

  • Kim, Moon-Dol;Cho, Sung-Je
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.1
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    • pp.157-164
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    • 2014
  • This study aims to investigate hospice care awareness, user satisfaction with intensive care unit facilities and the difference in hospice care awareness level. A survey of 160 people including the intensive care patients in capital district areas and their family members was conducted from March $10^{th}$ until $July31^{st}$ of 2013. As an analytical method, the SPSSWIN18.0 program was used and the sample size followed Cohen's sample extracting formula of G*Power 3.1, an analytical program for test power. The mean, standard deviation and regression analysis have been statistically carried out. The results indicate that the care awareness of hospices have meaningful relations with age, religion and marital status. As for the satisfaction level with hospices, the facilities in the countryside are preferred to those in the cities, and the hospice rooms with Korean floor heating system is preferred to rooms with bed. The implication of this study is expected to become a basic reference to the improvement of the hospice system, seen from the result of survey with highly favorable response for care units in hospices.

Effects of Personal Characteristics and Public Hospitals Awareness by Community Residents on use-experience of Public Hospitals (지역주민 특성과 인지도가 공공병원 이용경험에 미치는 영향)

  • Sim, In Ok;Hwang, Eun Jeong
    • Korea Journal of Hospital Management
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    • v.19 no.4
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    • pp.45-56
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    • 2014
  • Purpose: This study aims to explore the effects of personal characteristics, satisfaction, quality of care, role performance, image, awareness level of public hospitals perceived by community residents on use-experience of public hospitals. Methods: A cross-sectional survey was conducted with 2,100 community residents around 39 district public hospitals. The questionnaire was designed to collected information on personal characteristics and community awareness of public hospitals. The community awareness consists of 5 factors and 15 items. The data were collected utilizing call-interview by a survey company. Results: The personal characteristic and community awareness were shown significant differences between having use-experience and not-having use-experience of public hospitals (p<.001), except gender. As the results of multiple logistic regression, the significant variables of use-experience of public hospitals were satisfaction (OR=1.06 95%CI=1.010-1.116), quality of care (OR=1.07, 95%CI=1.016-1.134, level of awareness to public hospitals (OR=1.50, 95%CI=1.378-1.632), age (OR=0.43, 95%CI=0.236-0.785), education (OR=1.62, 95%CI=1.013-2.590), type of medical security (OR=0.37, 95%CI=0.142-0.945). Conclusions: Public hospitals have to effort to improve community awareness through providing quality of care, and role performance. It is possible to support them by the Central and Local Government.

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Survey on Recognition and Purchase Decision Factors related to Organic Food in Housewives with Young Children (유아를 둔 주부들의 유기농 식품 구매 인식 및 결정요인)

  • Kim, Byung-Hee;Choi, Keun-Young;Kang, Kun-Og
    • Journal of the East Asian Society of Dietary Life
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    • v.26 no.2
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    • pp.152-162
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    • 2016
  • This study surveyed recognition and purchase decision factors related organic food in housewives with young children. The most common reason for purchasing was "environmental-friendly" with 47.6%. When checking food labels, "nutritional ingredients" was the most considered (29.5%). Preference levels for organic food were in the following order: grains (26.8%) > vegetables (23.7%) > dairy (16.9%) > root and tuber crops (14.0%) > fruits (6.0%). For awareness of quality of organic food, the highest awareness factor was "safer than normal food" at $3.91{\pm}0.72$. For awareness of confidence in organic food, the highest awareness factor was "good for health" at $4.11{\pm}0.68$. For awareness of satisfaction of organic food, the highest awareness factor was "origin labeling" at $4.02{\pm}0.76$. Regarding awareness of purchasing intention of organic food, the highest awareness factor was "I will purchase organic food as possible as I can" at $4.02{\pm}0.79$. In the correlation analysis, confidence and satisfaction displayed the highest correlation (0.640), and there were other significant correlations between value/purchasing intention (0.586), confidence/purchasing intention (0.560), and satisfaction/purchasing intention (0.575). Further, the analysis showed that among value, quality, and price, only value had direct influence on the purchasing intention.

Empirical Study on Relationship between Influential Factor in Smartphone Purchase Consumer Awareness (스마트폰 구매의 영향요인과 소비자 인식과의 관련성 연구)

  • Kim, Hyung Jun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.10 no.4
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    • pp.211-224
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    • 2014
  • This study is aimed at considering the relationship between the influential factor in Smartphone purchase and consumer awareness. For this purpose, this study set up the influential factors in Smartphone purchase as advertising effect, brand effect and usability effect and corporate image effect, and considered the relationship between these influential factors and consumer awareness empirically. The research results can be summarized as following 3 parts: First, the four factors suggested as the influential factor in Smartphone purchase were verified to have a significant influence on customer satisfaction and customer loyalty, and thus, it is thought that the bigger the influence of these factors, the more customer satisfaction and customer loyalty will increase. Second, among the factors suggested as influential factors in Smartphone purchase, the biggest factor in influencing customer satisfaction was found to be 'Usability Effect' while the biggest factor in influencing customer loyalty was revealed to be 'Brand Effect.' As a result, this study could learn that it's necessary that 'Usability Effect' should be considered more preferentially than other factors in order to enhance customer satisfaction while 'Brand Effect' should be preferentially considered in orderto raise customer loyalty. Third, it can be judged that in the relationship between customer satisfaction and customer loyalty, the bigger the customer satisfaction, the higher the customer loyalty. It is hoped that such research results could be applied as useful materials in time of establishing the marketing strategy. Nevertheless, this paper makes it clear that due to the constraints in the number of sample areas and samples, there is a limit in objectifying the research results into all areas.