• 제목/요약/키워드: attributes and satisfaction

검색결과 870건 처리시간 0.028초

교통수단 선택행태 분석을 위한 태도모형의 적용 및 평가 (Application and Evaluation of An Attitudinal Model for Travel Mode Choice Behavior Analysis)

  • 신동호
    • 대한교통학회지
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    • 제11권2호
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    • pp.5-26
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    • 1993
  • In order to analyze travel mode choice behavior, behavioral models including logit model, based on revealed preference theory, have been using easily measurable variables such as individual socioeconomic characteristics and physical attributes of travel modes. But some recent attitudinal models of travel choice behavior have implied that the negligence of individual psychological variables and individual choice constraints in travel mode choice might preclude better prediction of individual travel mode choice behavior. In this context, this study was attempted to reconstruct an attitudinal model(AM), especially focused on the decision rules in travel mode choice decision making process, consistent with the conceptual framework relating individual attitude and choice constraints to choice behavior. And to evaluate the strengths of the AM to other comparative models(logit, linear-additive, conjunctive, lexicographic model) in predicting travel mode choice bebavior, an empirical study of the mode choice in work-trip to CBD in Seoul was performed. According to the results the percent of correct prediction(PCP) derived from the AM was higher than those derived from comparative models by at least 7 to 20% in predicting travel mode choice. But each model produced a different prediction accuracy depending on market segmentation by travel modal users, individual socioeconomic characteristics, transportation system characteristics, and satisfaction levels. The finding that different groups divided by a certain criterion employ different decision rules supports the necessity of developing a choice model such as the AM combining compensatory and noncompensatory decision rules, and suggests that a proposed transportation system management plan or policy may have different effects on each group.

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The Effect of Service Attributes in Korean Marine Transportation Services

  • KIM, Beom-Soo;KIM, Bo-Young
    • 유통과학연구
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    • 제17권12호
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    • pp.43-54
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    • 2019
  • Purpose: Marine transportation companies must improve service quality to secure competitive advantage and continuous relationships with customers. This study explores the value and necessity of service quality in the industry by empirically identifying the factor that would have the largest effect on the improvement of service quality, also examining whether such improvement may actually influence continuous relationships. Research design, data and methodology: Based on an online survey with those in the Korean marine transportation industry, this study conducted statistical analyses using structural equation modeling. Based on relevant previous studies, the current study constructed a total of 55 survey questions. Finally, 281 questionnaires were collected, but 68 were excluded owing to invalid responses. Results: Information service attribute had the largest effect on service quality, whereas communication did not demonstrate a significant influence. In addition, distribution and information services exerted a positive effect on service satisfaction through service quality, and finally influenced relationship continuity. Conclusions: The results shows that marine logistics service quality strategies which were centered on time or local factors, should be considered in terms of the development of innovative services. In particular the improvement of information service systems and strategies in changed business environment.

공공 연구기관의 지적자본 측정 (Measurement of Intellectual Capital in Public Research Institute)

  • 이찬구;김명순;김동영;박상규;이성국;김용구
    • 기술혁신학회지
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    • 제8권2호
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    • pp.757-782
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    • 2005
  • This paper aims to measure the intellectual capital (IC) of the E institute, a typical type of public research institute and to analyse the measurement results. Regarding the research framework, we basically adopted the 'Intangible Assets Monitor' proposed by Sveiby and comprising human capital, structural capital and relational capital. For this work, we firstly identified 37 intellectual capital indicators which are slightly, or sometimes totally, different from ones for private companies in the perspective of their organisational attributes and characteristics. Then, based on these 37 indicators, we measured a current state of the intellectual capital in 2003 and 2004 respectively and identified the range of variation between two years. Through this work, we try to show that the core competitiveness of the public research institute came from not tangible assets such as land, building and facilities, but intellectual capital including human competences, the rational organisational system and the stakeholder's satisfaction. As a result, it may constitute the first time in Korea for the E institute to measure its own intellectual capital for two years as well as to publish the findings of measurement.

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전문도서관의 서비스품질 측정과 중요도-성과분석에 관한 연구 (A Study on the Evaluation of Service Quality and Importance-Performance Analysis in Research Libraries)

  • 민윤경;정동열
    • 한국문헌정보학회지
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    • 제50권1호
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    • pp.209-233
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    • 2016
  • 본 연구는 전문도서관을 효율적으로 운영할 수 있는 개선전략 수립을 위해 전문도서관의 서비스품질에 대한 이용자의 중요도와 성과인식을 분석하는 것을 목적으로 하였다. 전문도서관의 서비스품질 측정을 위해 경제 인문사회연구회 소속 14개 기관의 이용자를 대상으로 LibQUAL+의 서비스품질 3개 차원 22개 품질요인에 대한 중요도와 성과인식을 조사하였다. 수집된 데이터를 기반으로 서비스품질의 중요도-성과인식에 대한 갭 분석, 중요도-성과분석을 실시하고, 연구모형에 기반하여 수립된 연구가설을 검증하였다. 분석결과를 기반으로 이용자 집단별(경영진, 연구원, 일반직원) 서비스품질 개선방안의 우선순위를 제안하였다.

중독(Addiction)에 대한 개념분석 (Concept Analysis of Addiction)

  • 도은영;정복례;도복늠
    • 지역사회간호학회지
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    • 제12권1호
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    • pp.261-268
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    • 2001
  • Recently, social concerns about addiction problems not only to substances like alcohol and drug but also to gambling or internet have been increasing. Addiction is caused by a combined influence of biological, psychological. and social factors. However, addiction may also occur due to weak will-power or poor education on addiction. Even though addicted behavior provides temporal mood change such as euphoria, satisfaction. or relaxation. it leads to serious physical and mental disorder of the addicted person and its family members, which possibly results in fatal consequences. Nurses are in an environment to meet and take care of those who are addicted or vulnerable to addiction in order to help the clients to recover or to prevent people from addiction. Despite the importance of nurses role in addiction problems, there is a lack of consistency of addiction is often interchangeably used with other similar concepts in the society. In this study, a concept analysis of addiction was performed to more clearly and comprehensively understand addiction and to develop effective nursing intervention methods for addicted clients. The analysis is conducted according to a series of processes described by Walker and Avant. The defining attributes of addiction identified in this study are as follows: 1) existence of object 2) control loss 3) withdrawal symptoms 4) continued use despite adverse consequences.

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A Consumer Behavioral Study of Dietary Supplement Choice Attributes in the Post-COVID-19 Era: Focusing on Generation MZ

  • Bo-Kyung SEO;Gyu-Ri KIM;Seong-Soo Cha
    • 식품보건융합연구
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    • 제10권3호
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    • pp.1-8
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    • 2024
  • The global nutraceuticals market continues to grow due to rising income levels, increasing life expectancy, and a growing interest in personal health. Especially after the COVID-19 pandemic, the market for nutraceuticals has expanded rapidly with positive perceptions driven by increased attention to immune management for disease prevention. However, there is still a lack of research on the relationship between nutraceuticals and consumer behavior. This study aims to provide new insights into the dietary supplement market and help establish marketing strategies by analyzing consumer behavior toward dietary supplements in the post-COVID-19 era, focusing on Generation MZ. An online survey was conducted among consumers who have purchased dietary supplement products to test the hypotheses. The collected data were analyzed for validity and reliability using SPSS and AMOS programs. The results showed that the taste, price, brand, and design of dietary supplements significantly positively affect the satisfaction of MZ consumers. This study provides an in-depth understanding of the mechanisms of consumer behavior toward dietary supplements in the post-COVID-19 era, focusing on Generation MZ. By offering insights into consumers' health concerns and consumption behaviors, this study provides valuable perspectives on the future development of the market and helps companies develop effective strategies to meet consumer needs.

식생활라이프스타일에 따른 일본소비자 한식 소비행동 및 시장세분화 연구 - 방한 일본관광객을 대상으로 - (Study on Japanese Consumers' Korean Food Consumption Behaviors and Market Segmentation Based on Food-related Lifestyle - Focusing on Inbound Japanese Tourists -)

  • 김경희
    • 한국식생활문화학회지
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    • 제26권6호
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    • pp.614-620
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    • 2011
  • This study attempted to identify differences in Korean food consumption behaviors between groups of Japanese consumers segmented in accordance to their food-related lifestyles. This study was performed to provide Korean food service companies basic information to implement a strategy for the globalization of Korean food. As a result of the empirical analysis, the food-related lifestyles of Japanese consumers were deduced to the following four factors: "health and safetyoriented lifestyle", "palate and safety-oriented lifestyle", "economic efficiency-oriented lifestyle", and "simplicity-oriented lifestyle". Further, as a result of the cluster analysis, food-related lifestyles were classified into the following three groups: "a group highly interested in food-related life", "an economic efficiency-oriented group", and "a simplicity-oriented group". Second, there were significant differences in demographic characteristics and the characteristics of Korean food consumption behaviors between the groups. Third, also in a comparison of satisfaction with and loyalty to Korean restaurants with crucial attributes during the selection of Korean food, there were significant differences between the groups. Therefore, it is necessary to develop various Korean food products that will cater to Japanese consumers in accordance with each segmented group.

QFD를 이용한 인터넷 쇼핑몰의 서비스 품질 측정 및 개선에 관한 연구 (A Study on the Measurement and Improvement of Service Quality using QFD in the Internet Shoppingmall)

  • 정상철;유해림;김명숙
    • Journal of Information Technology Applications and Management
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    • 제11권4호
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    • pp.181-208
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    • 2004
  • By the developing of Internet. the environments of the company have rapidly been changed. Especially. managers in the Internet shoppingmall have been try to provide excellent e-Services to their customers. e-Service i~ defined comprised of all interactive services that are delivered on the Internet uSing advanced telecommunications. information, and multimedia technologies. but according to study of e-Satisfy. com[2000]. customer service through internet is still neither effective nor efficient and poor service will impact on company's profit but excellent service can improve their value and quality of the service or product. In order to customer-oriented e-Services. this study suggested the QFD linked with e-Service quality model for the Internet shoppingmall service system. which can help determine design characteristics being relevant to customer's e-Service quality requirements. this hybrid model have two stages. In the first stage. we do measure service quality and find priorities of service quality attribute by purchase process. and in the second stage. on the basis of priority of e-Service quality attributes, we find design characteristics to maximize customer satisfaction. From this study, we provide internet shoppingmall managers with the implications for improvement of service quality, measuring quality of e-service, providing design characteristics for customer-oriented service quality.

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벌크터미널의 서비스품질 척도에 관한 연구 (A Study for the Scale of Service Quality of Bulk Terminal)

  • 양한나;신창훈
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2016년도 춘계학술대회
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    • pp.151-152
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    • 2016
  • 본 연구에서는 기존 연구에서 주를 이루고 있는 컨테이너터미널이 아니라 벌크터미널에 초점을 맞추어 서비스품질을 분석하고자 한다. 이를 위하여 전문가집단과 브레인스토밍을 통해 속성을 정리하고, 벌크터미널을 이용하고 있는 고객이 인지하고 있는 각 속성에 대한 서비스품질을 분석하는데 그 목적이 있다. 또한 벌크터미널을 이용하는 각 이용주체별 인식차이 비교를 통해 제공받은 서비스에 대한 속성별 만족도를 살펴본다.

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Patient-controlled sedation using remimazolam during third molar extraction: a case report

  • Kyung Nam Park;Myong-Hwan Karm;Kwang-Suk Seo;Hyun Jeong Kim;Seung-Hwa Ryoo
    • Journal of Dental Anesthesia and Pain Medicine
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    • 제24권1호
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    • pp.75-80
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    • 2024
  • Dental sedation plays a pivotal role in alleviating patient anxiety during various procedures. Remimazolam, a benzodiazepine derivative, stands out for its distinctive attributes, particularly its rapid onset of sedation coupled with a brief duration, making it an invaluable option for dental applications. The patient was admitted for the extraction of impacted third molars via patient-controlled sedation and not only demonstrated stable vital signs but also expressed a high level of satisfaction with the procedure. An in-depth analysis of plasma remimazolam concentrations and changes in the Patient State Index revealed negative correlation patterns, highlighting the inherent potential of remimazolam in achieving effective sedation. This expanded research scope aims to provide a more nuanced understanding of the pharmacological responses to remimazolam in dental sedation scenarios. This case report offers valuable insights into the evolving landscape of dental sedation methodologies and paves the way for a more informed and evidence-based approach to the use of remimazolam in patient-controlled sedation.