• 제목/요약/키워드: and Supply Chain Management

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공급체인관리시스템 도입에 영향을 주는 요인 (Factors Affecting the Adoption of Supply Chain Management Systems)

  • 서창교;박종채;정은희
    • 한국정보시스템학회지:정보시스템연구
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    • 제12권2호
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    • pp.165-187
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    • 2003
  • This study examined the factors that make Korean companies adopt supply chain management systems. By adding a group of inter-organizational factors, we extended an innovation-theory-based research model to study the information technology adoption. Sixty three questionnaires from 700 leading companies in Korea were collected and analyzed. Independent variables of the research included environmental, organizational, innovation, and relational characteristics. We found that supply chain management systems in Korean companies are at the initial stage of the adoption, in general. This research also found that company's environmental characteristics have insignificant relationship with the adoption of supply chain management systems. In addition, organizational characteristics (the support of top management, the size of organization, and the information technology infrastructure), innovation characteristics of the supply chain, and the power exercised over the supply chain played important roles in adopting supply chain management systems.

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사후서비스부문의 서비스품질 최적화를 위한 서비스사슬관리 구축 (The Construction of Service Chain Management for Optimizing Service Quality in After-Sales Service)

  • 이철규;김민정;유왕진
    • 품질경영학회지
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    • 제33권4호
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    • pp.12-20
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    • 2005
  • Supply chain management is a total systems approach to delivering manufactured products to the end customer. Using information technology to coordinate all elements of the supply chain from parts suppliers to retailers achieves a level of integration that is a competitive advantage not available in traditional logistics systems. On the other hand, service chain management is an analogous systems approach that is especially suitable for delivering mobile services such as parcel delivery, cable installation, and home health care. The key elements that distinguish service supply chain management from supply chain management are bidirectional optimization, management of productive capacity, and management of perishability. The purpose of this study is to maintain the construction of service chain management by proving that service quality in after-sales service can be improved through service chain management. First of all, supply chain management, service quality, and service chain management were introduced in theoretical research. In empirical research, it was selected the domestic enterprise that produce electronic appliances with after-sales service, and some customers using the enterprise's after-sales service in the metropolitan area were selected as a sample by convenience sampling method and examined.

공급망 구성원 간 역학관계가 R&D 및 시장 성과에 미치는 영향 (Effect of Power Dynamics in a Supply Chain on R&D and Market Performances)

  • 유승호
    • 한국경영과학회지
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    • 제41권1호
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    • pp.113-126
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    • 2016
  • This study investigates the effect of power dynamics on R&D and market performances. Various types of relationships in a supply chain are considered. An R&D company offering new technology for product quality and a manufacturer responsible for both production and sales are utilized as subjects. The company with bargaining power differs with respect to the supply chain situation in practice, and no fixed single relationship and supply chain structure exist. However, only a few studies have considered the various relationships among players in a supply chain and their effects on performance. Therefore, we propose three models with different supply chain structures and power dynamics among players. This study contributes to the academia and supply chain practice by revealing the different characteristics of supply chain models.

공급사슬 리스크 관리에 관한 우선순위 분석 (Priority Analysis of Supply Chain Risk Management for Business Using AHP)

  • 고지영
    • 무역학회지
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    • 제47권3호
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    • pp.17-35
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    • 2022
  • The Pandemic crisis caused by COVID-19 has raised awareness of the importance of supply chain risk management, such as the control of movement between countries and the simultaneous manufacturing paralysis in the world. Effective risk management within the supply chain of the company is a core competency in the global environment. Therefore, this study quantitatively analyzed the perspective of domestic large corporations and small and medium enterprises (SMEs) by using the hierarchical analysis method (AHP) to identify the factors that should be considered as the priority when establishing supply chain risk management plans for large and small business employees. In order to conduct the study, a survey was conducted on large corporations and small and medium enterprises in Gyeongnam and Busan, and AHP analysis was conducted using Microsoft 365 excel program. In addition, Mann-Whitney U test (independent sample-nonparametric test) was conducted using SPSS/18 version of statistical package program for comparative analysis between groups. As a result, the priority was highly evaluated in the order of financial ability, competitiveness, disaster in the overall priority evaluation. There were statistically significant differences in internal risk and strategic decision making of supply chain between groups. This suggests that fandemics such as COVID-19 can not be predicted, but strategic responses are needed to utilize opportunities expressed in the crisis through supply chain risk management and to increase the competitive advantage of domestic companies even in the crisis.

일본 제조기업의 공급사슬경영 통합화 전략에 관한 실증 연구 (An Empirical Study on the Japanese Manufacturers' Integration Strategy of Supply Chain Management)

  • 이덕주
    • 산업공학
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    • 제13권3호
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    • pp.486-495
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    • 2000
  • Supply chain management(SCM) has become an integral part in manufacturing management. And it is often discussed that the actual advantages of supply chain management can be exploited by its integrative management approach. Very often in this context scholars refer to the need of integrating the supply chain. However few examples of truly integrated supply chains are witnessed and it is not always clear what integration implies and how it is implemented. In this paper, it is empirically attempted to analyze the integrated supply chain management practices in a strategic perspective. Using the data gathered from Japanese manufacturers, a taxonomy of the SCM integration strategy is developed and the characteristics of each company group are investigated with a viewpoint of integrated supply chain management initiatives. Furthermore the relationships between the taxonomy and the manufacturing strategy process are also examined.

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미국 공급망 보안 관리 체계 분석 (Analysis of U.S. Supply Chain Security Management System)

  • 손효현;김광준;이만희
    • 정보보호학회논문지
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    • 제29권5호
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    • pp.1089-1097
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    • 2019
  • 정보통신기술의 비약적인 발전을 통하여 스마트 제조 시대가 도래하고 있다. 이에 따라 많은 기업은 제조공정의 효율적인 업무를 위해 다양한 하드웨어 및 소프트웨어를 활용하기 시작하였다. 이때 사용되는 하드웨어 및 소프트웨어들은 제조 유통 과정을 거쳐 공급되는데, 이러한 공급 과정에서 각종 보안 위협에 노출되고 있다. 최근 공급망 공격 사례가 증가함에 따라 국외에서는 공급망 관리 체계를 정립하여 공급망 위험을 관리하고 있다. 이에 반해 국내는 일부 분야에 대한 공급망 위험 관리 연구가 진행되었다. 본 논문에서는 공급망 공격 사례를 통하여 공급망 위험 관리의 필요성을 강조하고, 국외 공급망 관리 체계의 동향을 분석하여 국내의 공급망 보안전략 방안의 필요성을 설명한다.

Key Drivers of Operational Performance of E-commerce Distribution Service Providers in Thailand

  • VONGURAI, Rawin
    • 유통과학연구
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    • 제20권12호
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    • pp.89-98
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    • 2022
  • Purpose: Due to the rapid growth of e-commerce in Thailand, the operational excellence of distribution service providers has been elevated. Thus, this research investigated the key drivers of operational performance of e-commerce distributors in Thailand. The research contains key variables: the analytics capabilities of an organization, supply chain disruption orientation, innovation capability, and operational performance. Research design, data, and methodology: An online survey is administered to top managers and key personnel (N=425) employed for at least one year in Thailand's top five e-commerce distributors. The sampling methods were conducted using purposive sampling, quota sampling, and convenience sampling. Confirmatory Factor Analysis and Structural Equation Model were applied to analyze and confirm the model's goodness-of-fit and hypothesis testing. Results: The findings reveal that an organization's analytics capabilities significantly affect supply chain disruption orientation and supply chain resilience. Furthermore, operational performance is affected by supply chain disruption, supplier quality management, and innovation capability. Nevertheless, supply chain resilience and digital supply chain have no significant effect on operational performance. Conclusions: The results imply that supply chain digitalization could drive higher operational performance. Distribution businesses are encountering transformation and disruption, which should address the high level of a digital supply chain, innovation, and quality management to maximize their profit margin and delivery service quality.

서비스 공급망관리의 이해 : 이슈와 과제 (Understanding Service Supply Chain Management : Issues and Challenges)

  • 조남형;박성택;이문기
    • 디지털융복합연구
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    • 제16권3호
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    • pp.291-301
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    • 2018
  • 서비스 분야의 공급망관리는 효율적인 방법으로 고객만족을 이끌어내기 위해 서비스 프로세스의 불확실성을 관리해야 한다는 전제하에 그 개념이 확립되어왔다. 구체적으로는 정보공유와 동기화가 공급망 내의 불확실성 제거에 핵심적인 역할을 한다. 다만 고객이 서비스 공급망의 투입자원의 역할뿐만 아니라 소비자로서의 상호작용도 한다는 측면이 전통적인 공급망관리 적용에 다소 어려움을 초래하고 있다. 서비스 공급망은 기존의 공급망 이론과 원리를 통해 관리 가능한 구조화 된 네트워크로서, 다양한 핵심기능들이 상호 긴밀하게 통합되어 정보시스템을 기반으로 하는 협업관계를 통해 운영이 이루어지게 된다. 본 연구에서는 관광서비스, 레스토랑, 대형병원 공급망과 같이 반복적 서비스를 제공하는 공급망을 대상으로 공급망 운영에 필요한 핵심구성요소에 대해 살펴보고 그 외 도입 및 운영과정에서 고려해야 할 다양한 이슈에 대해서도 논의해보고자 한다.

Development of a Composite Revenue Sharing-Quantity Flexibility Contract

  • Lumsakul, Pasuree;Luong, Huynh Trung
    • Industrial Engineering and Management Systems
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    • 제12권3호
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    • pp.224-233
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    • 2013
  • In supply chain management, the supply contract can induce collaboration and coordination among the supply chain members in order to optimize supply chain performance. Numerous supply contracts have been examined; however, some difficulties related to the application of these contracts still occur. One of the solutions is to apply the composite supply contract which can assist in the supply chain coordination. This research examines the composite contract of the revenue sharing and quantity flexibility contracts in a two-stage supply chain, which comprises a retailer and a supplier. In this research, a mathematical model of the composite contract is developed; then, the applicability of the proposed composite contract is examined by investigating its capability in terms of supply chain coordination and profit allocation. In the numerical experiments, the composite revenue sharing-quantity flexibility contract showed that it is superior to both component contracts in terms of supply chain coordination and profit allocation among supply chain members.

섬유산업의 SCM 파트너십 요인과 사업성과에 관한 연구 (A Study on the SCM Partnerships Factors and Business Performance)

  • 김창봉;권승하
    • 통상정보연구
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    • 제10권3호
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    • pp.221-238
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    • 2008
  • This paper examined the supply chain management partnerships factors and business performance in textile industry. To build a global network, we should consider the following critical factors such as lead-time reduction, information sharing, and inventory management. The purpose of this study is to focus on QR (Quick Response) of SCM in textile industries to clarify which of the SCM factors contribute to business performance for the SCM firms. Based on the analysis of eighth-six cases, the following results were found. First, partnerships factors of supply chain management have a positively significant influence on responsiveness of supply chain management. Second, partnerships factors of supply chain management have a positively significant influence on flexibility of supply chain management. This study suggests that partnerships are main factors for the business performance. Especially, our empirical evidence shows that capacity of firms practicing SCM, information techniques, and partnerships make the firms' business performance more responsive and flexible.

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