• Convergence Security Journal
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• v.17 no.1
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• pp.89-100
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• 2017

This study has an objective to analyze the causal relationship between the business resource of the members in the Airport Special Guard's firms and its effect on their business attitude and turnover intention. To carry out the study, I established a population of Airport Special Guard's working at the Airport firms in In-cheon, Kim-po, Cheong-ju and Dae-gu. Then a total of 300 questionnaires were sent out for the survey using the random sampling method of clusters. The study was carried out over about four months, from July, 2016 to october, 2016. A total of 260 questionnaires were used for the final data. 40 questionnaires were excluded either because they were not returned or contained extreme value. In this study, a statistical package of SPSS WIN 18.0 were used in the data analysis and the causal relationship was verified using the multiple regression analysis. The analysis showed the business resource to have a positive effect on the business attitude but a negative effect statistical level of p<.01 on the turnover intention at the statistical level of p<.001 and the hypothesis was adopted. The hypothesis regarding the business attitude was also adopted because business attitude was found to have a negative effect on the turnover intention at the statistical level of p<.01. In addition, business attitude was found to have a negative effect on the relationship between the business resource and turnover intention at the statistical level of p<.05. As a result, the hypothesis about the business attitude would function as the parameter was only partially adopted. Through these research result, it was investigated that the relation between business resource, business attitude and turnover intention is significantly effective variable in airport special guard's. Additionally, business resource is the most important.

• Convergence Security Journal
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• v.15 no.1
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• pp.37-47
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• 2015

This study aims at exploring effects of airport special guard's security service value on customers' satisfaction and customers' loyalty. Users of airport facilities located in Incheon were selected as the population in Jun. 2013 and the sample was extracted using cluster random sampling and 460 people were used for a final analysis. The questionnaire used for the study was composed of total 22 items including 6 items of socio-demographical characteristics, 6 items of security service value, 6 items of customers' satisfaction and 4 items of customers' loyalty etc. and using SPSSWIN 18.0, factor analysis, reliability analysis, multiple regression analysis, path analysis etc. were used. The credibility of the questionnaire was indicated to be over ${\alpha}$=.809. The findings are as follows. First, security service value has an effect on customers' satisfaction. if monetary value is enhanced, satisfaction with service composition is high. second, security service value has an effect on customers' loyalty. If monetary value and time value are enhanced, will of continuous use and will of recommendation of others are high. Third, customers' satisfaction has an effect on customers' loyalty. If satisfaction with service composition and satisfaction with use decision are increased, will of continuous use and will of recommendation of others are high. Fourth, airport special guard's security service value has a direct and indirect effect on customers' satisfaction and customers' loyalty. That is, it means customers' satisfaction is an important variable to mediate security service value and customers' loyalty.

• Convergence Security Journal
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• v.11 no.5
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• pp.65-76
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• 2011

Purpose of this study is examining closely special guard's Organizational Culture and job stress and relation of Organizational Commitment. This study established to special guards who is working at the capital region (Incheon) airport in 2011, and sample used finally on interpretation analyzed being 203 people, and uses Purposive Sampling Method. Analytical method executed Frequency Analysis, Factor Analysis, Reliability analysis, correlation analysis Multiple Regression Analysis using SPSSWIN ver.18.0. Reliability of questionnaire appeared Cronbach's ${\alpha}$ value more than .671. Conclusion proved in this study is as following. First, special guard's formation culture affects to Job Stress. In other words, stress about compensation career development increases if the development, hierarchically organized is not formed. On the other hand, job special quality, human relations stress decreases if developmental culture is form ed, and if culture is formed developmental, the mutual agreement, role stress decreases. Second, special guard's Organizational Culture affects in Organizational Commitment. That is, if is formed developmental and hierarchically organized, rises the Affective Commitment, Continuance Commitment, Normative Commitment. Third, special guard's job stress affects in Organizational Commitment. That is, if compensation career development is achieved unfairly Affective Commitment, Continuance Commitment is low. On the other hand, if own business is achieved spontaneously pre sent, Affective Commitment, Normative Commitment appears high.

• The Journal of the Korea Contents Association
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• v.11 no.9
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• pp.352-361
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• 2011

The purpose of this study is that incident shock of special guards examines closely impact getting in job stress and coping ability. This study used judgement sampling method after establish special guards who is working at airport of capital region area in 2011 by population, and sample numbers used on interpretation finally were total 239 people. Questionnaire used in this study was consisted of the total 67 question, and executed frequency analysis, Factor analysis, reliability analysis, regression analysis by SPSSWIN 18.0. reliability of questionnaire appeared more than Cronbach's ${\alpha}$ value .779. Conclusion of this study was as following. First, incident shock of special guards affects in job stress. That is, stress about personal relations increases as invasion is often repeated. Also, stress about role increases as hyperarousal is often repeated. Second, incident shock of special guards affects in coping ability. That is, problem central coping ability decreases as hyperarousal is often repeated. On the other hand, problem central coping ability increases as evasion tendency acts continuously. Third, job stress of special guards affects in coping ability. That is, problem central coping ability increases as feeling of helplessness for job characteristic acts. On the other hand, problem central coping ability, social support pursuit ability decreases as ambiguity about role acts high.

• Korean Security Journal
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• no.45
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• pp.87-106
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• 2015

In this study, the special guard duties and duties within the Organization of communication influence on immersed in the interpersonal skills to discover the effects of the parameters of the educational facilities in the airport traffic facilities, and anything that increases the special guards, September 20-target 2015 2015 October 20 poll. The study compared the results of analysis are as follows. Analyze the effect of model parameter, interpersonal skills are also satisfied with the saturated model, duties (duty immersion) interpersonal skills for the parameters of the effect analysis when you look at the results, the higher the level of communication and interpersonal relationships and job satisfaction, but also high level of (job immersive) interpersonal communication in interpersonal relationships, higher levels are high. SMC, job satisfaction, job commitment 23.9% 7.2%, 19.3% of interpersonal relationships. In addition, the duties of immersive interpersonal skills for the parameters of the effect the results of the analysis of communication and its impact on job satisfaction (duty of immersion) in interpersonal work parameters can verify that it exists. Communication on direct interpersonal relationships, keep in mind that the statistical effect also appeared. If you look at the overall results of this study, special communication organization of job satisfaction and security guard job influence on interpersonal skills immersed the parameters of the effect.

• Korean Security Journal
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• no.33
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• pp.103-135
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• 2012

The object is that this research searches the relationship of the office given condition actual condition of the country important facility private security guard and job satisfaction degree. In order to grasp and analyze the real state of the country important facility private security guards directly, the questionnaire, that is the general measurement tool, was utilized and the guard whom it works in the airport, the port region and general work place, that is the national important facility of Busan and Ulsan area, was aimed at. The enough survey object was illustrated to the facility and person in charge in the security company and the item was previewed and the total 400 sheets was distributed and 331 sheets (82.8%) except the doubleness subject intention and incongruent questionnaire was utilized for the analysis. The statistic processing of collected data utilized the SPSS version 15.0 the statistical package program through data coding and cleaning process and performed the frequency analysis, reliability analysis, t-test, one way analysis of variance, Pearson analysis, and regression analysis. The relationship of the office given condition actual condition of the guard about the national important facility and job satisfaction degree was classified into the interpersonal relationship, task characteristic, office environment, and complement factor and the difference of the job satisfaction degree according to the general characteristic was verified. If the conclusion obtained through the method of study described in the above looked at, for as to general tendency, the low wages and poor field environment was continued. In the general characteristic, the man was higher than the excitation about the job satisfaction level. As there was lots of the age and the scholarship was low, the age was high. And as there was lots of the career and income, the police of a petition or search and guide staff was high and the job satisfaction degree in which relatively the employee and the other job group is high so that the case of being the former student incidence can be the poorest was shown rather than the facility security agent. As the interrelation analysis result job satisfaction was high, the change of occupation pseudo was low and the organizational commitment degrees was increased. The regression analysis result job satisfaction degree was exposed to reach the meaningful effect on the change of occupation pseudo and organizational commitment. It had an effect on the change of occupation pseudo as the task characteristic and office ambient level was low. It had an effect on the organizational commitment as the extend of satisfaction about the task characteristic and interpersonal relationship, complement, and office ambient level were high. If the research result of this time is integrated, the support of the political system including the interpersonal relationship thesis between top and bottom of the organized I and substantial complement actualization is urgently needed between the office given condition improvement effort in the country important facility defense manpower field and police of a petition and special guard.