• Title/Summary/Keyword: Z세대

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A study on the relationship between the organizational culture, generational conflict, and organizational commitment of Hotel companies : Focusing on M Generation and Z Generation Differences (호텔기업의 조직문화와 세대 갈등, 조직몰입 간의 관계에 대한 연구 : M세대, Z세대 차이를 중심으로)

  • Kim Myeongyong;Sim Juree;Kang Jungkoo
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.643-650
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    • 2024
  • Currently, South Korea is grappling with a paradoxical situation characterized by simultaneous labor shortages and job shortages. Within this context, retirees are citing conflicts with supervisors/colleagues and dissatisfaction with organizational culture as the primary reasons for their departure, with these issues disproportionately affecting the MZ generation. In response, scholars have conducted preliminary studies to understand the relationships between organizational culture and other variables specifically concerning the MZ generation. However, most of these studies are based on a unified theory of the MZ generation, failing to satisfy the practical demands for distinguishing between Generations M and Z. Therefore, this research aims to explore the differences in variable relationships between these two groups within the hospitality industry. Surveys were conducted among 170 individuals from Generation M and 110 from Generation Z, and the data were analyzed using AMOS structural equation modeling. The analysis confirmed that both hierarchical culture and generational conflict significantly define relationships across all generations, with generational conflict adversely affecting organizational commitment. Additionally, while a relationship-oriented culture negatively impacts generational conflict for Generation M, no such effect was observed for Generation Z. This study successfully identifies the differential impacts between Generation M and Generation Z.

A study on the user experience of mobile Fintech service in Z generation -Focused on KakaoPay and Toss- (Z세대의 모바일 핀테크 서비스 사용자 경험 연구 -카카오페이와 토스를 중심으로-)

  • Chung, Seung-Jae;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.315-320
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    • 2020
  • This study is a study on the user experience of mobile Fintech service of the Z generation, and the past Finance was one of the industries that users felt difficult. However, the Z generation, who grew up in the digital environment, feels comfortable with mobile payment. This study is limited to Kakaopay and Toss, which are representative domestic Fintech services, and aims to suggest the direction of domestic Fintech services in the future. A total of 8 subjects were interviewed by the target group interview and the survey was conducted simultaneously. As a result of the study, Z generation was greatly influenced by various factors such as corporate brand, image, character, and event in addition to economic aspect. Also, it is considered most in the field of reliability and value, so a strategy is needed to secure it. In the future, we expect the development of Fintech service reflecting the needs of Z generation that will lead consumption in the future.

Beauty Education of University Considering the Characteristics of Generation Z (Z세대의 특성을 고려한 대학의 미용교육)

  • Oh, Seo-Hyun;Nah, Ken
    • Journal of the Korea Convergence Society
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    • v.10 no.9
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    • pp.153-159
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    • 2019
  • With the development of related industries, there is a growing demand for the training of beauty professionals. At a time when there is a growing social interest in Cosmetology, there is a need to review functional Beauty Education. Generation Z, born after 1995, has the characteristics of a 'Digital Native' and is expected to be the main driver of future consumption. This study is intended to propose the orientation of Beauty Education of University considering the characteristics of the digital generation, Generation Z, in an era of declining school-age population. The results from the preceding and literary studies are as follows: First, Generation Z regards cosmetology as fun tool for self-realization. Second, Beauty Education of University should be designed as a creative curriculum combined with psychology, philosophy, aesthetics, etc., as well as acquiring professional skills. Third, it is believed that the learner-centered Beauty Education method using mobile video contents will be effective. Since the discussion of Beauty Education considering the characteristics of Generation Z is still in its early stages, further research on the direction of Education needs to be made in the future.

A Study on the Possibility of Expanding Educational Space Using Metaverse-Focused on Gen Z (메타버스 공간을 활용한 교육 공간 확장 가능성 연구-z세대를 중심으로)

  • Su-jin Shin
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2023.01a
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    • pp.59-61
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    • 2023
  • 본 논문에서는 현재 학령층인 Z세대의 특성에 맞는 새로운 교육 공간으로 메타버스 교육 공간을 활용했을 때 장점을 알아보고 향후 메타버스 교육공간 연구의 필요성을 제시한다.

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Generational Differences in Values of Life and Factors Influencing Turnover Intention among Korean nurses (간호사의 삶에 대한 가치관이 이직의도에 미치는 영향: 세대에 따른 차이)

  • Lee, Hyunsook Zin;Kim, Young Hee
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.217-228
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    • 2021
  • This study was to identify generational difference of values of life and factors influencing turnover of Korean nurses. Total 294 nurses of generation-X, Y, and Z participated. Analysis of variance(ANOVA) and Multiple Regression Analyse was conducted. The result of the study was that Gen-X and Y nurses considered family life as the most important thing in life and Importance of work was the next by Gen-X and leisure time by Gen-Y. However, Gen-Z nurses regarded leisure time as the most important. These findings indicate that influencing factors on turnover of Korean nurses were different by nurses generations. These results indicates that it is necessary to develop different strategies by generations in order to manage turnover issues for Korean nurses.

Analysis of the Utilization of Mobile Applications by Generation Z using Topic Modeling :Focusing on Users' Essay Data (토픽모델링을 활용한 Z세대의 애플리케이션 효용성에 대한 분석: 이용자의 에세이 데이터를 중심으로)

  • Park, Ju-Yeon;Jeong, Do-Heon
    • Journal of Industrial Convergence
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    • v.20 no.1
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    • pp.43-51
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    • 2022
  • The purpose of this study is to provide basic information necessary for the establishment of mobile service marketing strategies, educational service development, and engineering education for Generation Z by analyzing the utilitization of various applications by Gen Z. To this end, 177 essays on mobile service usage experience were collected, major topics were analyzed using topic modeling, and these were visualized through word cloud analysis. As a result of the study, the main topics were related to 'transportation' such as movement and public transportation, 'personal management' such as schedule management, financial management, food management, 'transaction' such as checkout, meeting, purchase, 'leisure' such as eating out, travel, study, culture. Additionally, words such as time, thought, people, life, bus, information, confirmation, payment, KakaoTalk, and so on were found to have a high of frequency of use. Also, there was found to be a difference between topics by college. This study is meaningful in that it collected essays, which are unstructured data, and analyzed them through topic modeling.

A Study on the E-book Usage Behavior of University Library by University Students: Focusing on the Impact of COVID-19 (Z세대 대학생들의 대학도서관의 전자책 이용 행태에 관한 연구 - 코로나19의 영향을 중심으로 -)

  • Su Hyun, Jang;Youn Suh, Park;Young Joon, Nam
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.33 no.4
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    • pp.181-205
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    • 2022
  • This study attempted to confirm the reading behavior of Generation Z college students in Korea, including their perception of e-book use, and to find out the changes caused by COVID-19. To this end, university students across the country were surveyed for e-book recognition and use, e-book usage status, e-book preference recognition, and comparison items of university libraries and e-book use before and after COVID-19. As a result of the analysis, university libraries had a significant impact on the use of e-books by Generation Z college students, and COVID-19 partially affected reading behavior, such as a significant change in the average daily reading time of Generation Z college students.

A Study on the User Experience through Analysis of Earphones Use Behavior of Generation Z (Z세대의 이어폰 사용 행태 분석을 통한 사용자 경험 연구)

  • Koo, Eun-Seo;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.18 no.3
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    • pp.317-323
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    • 2020
  • This research is based on product development that improves user experience such as design and function by analyzing the usage behavior of elements experienced by generation Z as customers and users in the process leading to disposal of earphones even before purchase. The behavior of earphones in Generation Z was analyzed through in-depth interview and surveys of the customer experience and user experience of earphones. The results of the study were common or characteristic. They are user experience based on brand dependency, sharing experiences and seeking simplified design and convenience, which is related with the lifestyle of the generation Z. This study is expected to be a fundamental study of product research and marketing strategies that will take advantage of the characteristics of Generation Z, who will be the main player of the market in the future.

Exploring On-line Consumption Tendency of Sports 4.0 Market Consumer: Focused on Sports Goods Consumption by Generation of Working Age Population (스포츠 4.0 시장 소비자의 온라인 소비성향 탐색: 생산 가능인구의 세대별 스포츠 용품 소비를 중심으로)

  • Jin-Ho Shin
    • Journal of the Korean Applied Science and Technology
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    • v.40 no.1
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    • pp.24-34
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    • 2023
  • This study sought to explore the online consumption propensity of sports goods by generation of the productive population and to provide basic data to predict the future consumption market by segmenting online consumers in the sports 4.0 market. Therefore, this survey was conducted on those who consumed sports goods among the generation-specific groups (Generation Y and above, Z) of the productive population, and a total of 478 people's data were applied to the final analysis. Data processing was conducted with SPSS statistics (ver.21.0), frequency analysis, exploratory factor analysis, correlation analysis of re-examination reliability, reliability analysis, and decision tree analysis. According to the online consumption propensity of sports goods by generation of the productive population, there is a high probability of being classified as Generation Z group if the factors of leisure, joy, and environment are high. In addition, the classification accuracy of such a model was 69.7%.

Analysis of Food Consumption Behavior due to COVID-19: Focusing on MZ Generation (코로나19로 인한 식품 소비행태 변화분석: MZ세대를 중심으로)

  • Lee, Hong Seung;Kim, Joon-Hwan
    • Journal of Digital Convergence
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    • v.19 no.3
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    • pp.47-54
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    • 2021
  • This study shows that consumers' attitudes and behaviors are rapidly changing due to the COVID-19 outbreak in a situation where consumption patterns are already changing due to demographic changes such as an increase in the number of single-person households and dual-income couples. To this end, the results of an online survey conducted on 500 panels of Nielsen Korea were used in this study. In particular, consumers were divided into two generation groups (Generation Z vs. Millennial) and analyzed and presented changes in consumption activities and food purchasing behaviors changed by COVID-19. As a result, the existing online distribution trend has been strengthened, and its impact has been amplified by COVID-19. These changes also resulted in different consumption behaviors depending on the degree of concern for COVID-19 by generation. Based on the results of this study, it turns consumers' behavioral changes into new opportunities, focusing on the accelerating a new 'contactless' lifestyle, which will provide managerial implications for the food industry's response strategies in relation to the theoretical significance and in practice.