• Title/Summary/Keyword: Youth Instructor

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Analysis of Service Quality Factors in the Youth Sports Club : Focused on Customer Satisfaction Coefficient and PCSI Index using Kano Model (유소년 스포츠클럽 서비스품질요소 분석 : Kano모델을 적용한 고객만족계수와 PCSI지수를 중심으로)

  • Yoon, Sin-Hye
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.6
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    • pp.71-80
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    • 2021
  • This study is aimed at analyzing the characteristics of each service quality and the requirements of the customers followed by the classification of service quality factors of youth sports clubs by using Kano model. For this purpose, a survey was conducted by targeting on 257 subjects in 10 youth sports clubs in Seoul and Gyeonggi areas and for data processing, Microsoft Office Excel 2016 and SPSS 22.0 were used to carry out Frequency Analysis, Factor Analysis, Reliability Analysis, Kano model Quality Classification, Timko's Customer Satisfaction Coefficient, and the computation and analysis of Public-service Customer Satisfaction Index. The following shows the research findings. First, as a result of using Kano model to classify each item of the service quality factors of the youth sports club through Dualistic Quality Theory Attribution, one-dimensional quality elements resulted in all 22 items of service quality factors of youth sports club. Second, the customer satisfaction coefficient computation result showed that satisfaction coefficient appeared by the order of 'kind response of the instructor,'(0.81), 'attitude of the instructor'(0.80), 'systematic lecture program'(0.76), and 'variety of program)'(0.76) and dissatisfaction coefficient appeared by the order of 'clean and pleasant facility'(-0.79), 'attitude of the instructor'(-0.76), 'kind response of the instructor'(-0.76), 'convenience of parking facility'(-0.73), and 'promptness of business process'(-0.73). Third, the public-service customer satisfaction index placing appeared by the order of the 'attitude of the instructor', 'kind response of the instructor', 'clean and pleasant facility' and 'systematic lecture program'.

Study of Importance for Evaluation Indicators in Youth Center (청소년수련관에 대한 평가지표 중요도 연구)

  • Kim, Hyung-joo
    • Youth Facilities and Environment
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    • v.9 no.4
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    • pp.49-55
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    • 2011
  • The purpose of this study is to investigate and analysis importance for evaluation indicators in youth centers. The sample of it is 138 youth centers. Method of this analysis of importance for its indicators is AHP(Analytic Hierarchy Process). Evaluation domains in youth center are process evaluation, product evaluation, input evaluation and specialized program in order of importance. Also, it is important to evaluate in needs assessment, recruitment of youth instructor, participation of youth in decision making, connective project with schools, sanitation level of youth center, satisfaction research, efforts of improvement of youth center staff in evaluation indicators. The result of this study is that importance for evaluation indicators suggests developmental directivity in youth center management.

Assessment of Student Perceptions of a Lecture Club on a Social Networking Website

  • Cho, Yun-Jin;Lee, Kyu-Hye
    • International Journal of Human Ecology
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    • v.10 no.2
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    • pp.71-78
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    • 2009
  • Efforts were made to improve the efficiency of college education through the use of information technology. This paper investigates student perceptions of a lecture club provided on a social networking website. For the empirical study, the instructor ran a lecture club for two consecutive semesters on Cyworld (www.cyworld.co.kr), a popular website among Korean youth. The research subjects were students enrolled in a Popular Culture & Fashion class. A questionnaire was distributed on the last day of the lectures. After excluding students with perfunctory responses and those who did not sign up for the community website, a total number of 297 questionnaires were used for analysis. Descriptive statistics, Pearson correlation analysis, one-way ANOVA analysis, Duncan test, and t-test were carried out, with the SPSS for Windows 12.0 being used for statistical analysis. The findings show that most students subscribed to the website and responded with a favorable attitude that the lecture club was helpful.

User Evaluation of University Learning Spaces (대학의 학습공간에 대한 사용자 인식 조사)

  • Koo, Sang Hoe;Lee, Hyun-Hee
    • Journal of the Korean Institute of Educational Facilities
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    • v.26 no.3
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    • pp.33-41
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    • 2019
  • As the information age matures, the learning style of youth is changing rapidly. Students study at a variety of places such as cafe or lobbies utilizing various digital learning devices. Along with the place changes, learning methods are also changing. Student-centered learning methods such as smart learning, collaborative learning, and activity-based learning are increasingly being utilized instead of the traditional instructor-centered learning in which knowledge is unilaterally delivered. Accordingly, many universities are remodeling central libraries, and they are also transforming lobby spaces of the college buildings into simple but useful learning spaces. In this study, we analyze the characteristics of learning spaces in universities from the standpoint of the students. According to the analysis, overall satisfaction is high in terms of comfortable physical learning environments such as Wi-Fi, furniture, lighting, etc. But the spaces are still optimized for individual and intensive learning. There seems to be a lack of effort to support collaborative learning or activity-based learning. This observation is confirmed by the characteristics of the central library, and it is considered that the reason why the college buildings are preferred by students is that college buildings are more suitable for collaborative or activity-based learning than libraries.

The Effects of Youth Instructors' Competence and Job Environment on Their Burnout (청소년지도사의 역량과 직무환경이 소진에 미치는 영향)

  • Park, Woon-Ju
    • The Journal of the Korea Contents Association
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    • v.22 no.3
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    • pp.236-249
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    • 2022
  • The purpose of this study is to understand the influence of the competence of juvenile counselors and their working environment upon exhaustion. This study is expected to allow the exploration of various support strategies to prevent exhaustion, by investigating the impact of competence and working environment as juvenile counselors experience exhaustion. For this study, the researcher surveyed incumbent juvenile counselors, and the data from this survey were put to hierarchical regression analysis. The key findings of this study were as follows; First, as for the impact of the competence of juvenile counselors upon exhaustion, it turned out to have an explanatory power of 58.4% (F=17.125, p<.001). Second, as for the impact of the working environment of juvenile counselors upon their exhaustion, it has an explanatory power of 70.3% (F=19.339, p<.001). Third, when the competence and environment were input in sequential order, the impact on exhaustion had an explanatory power of 81.0% (F=27.368, p<.001). These findings indicated that the competence and working environment of juvenile counselors did have an impact on their exhaustion. Therefore, it is necessary to take measures to prevent exhaustion by developing programs for juvenile counselors to enhance their competence, government-initiated support policies, and better employment conditions and opportunities for promotion, etc.

Predicting Adolescent Sexual Behaviors and Attitudes From the Use of Harmful Media (청소년 유해매체 이용이 성태도와 행동에 미치는 영향)

  • Hwang, Myung-Hee Song;Kim, Jong-Min;Moon, In-Ok
    • The Journal of Korean Society for School & Community Health Education
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    • v.9 no.2
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    • pp.1-13
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    • 2008
  • Objectives: Literature has shown the relationship between the use of harmful media and sexual behaviors among adolescents. Laws and regulations of violent and sexual mass media are getting stricter, but young children reported that they were still accessible to these harmful materials. It might be due to the development of new techniques in media delivery and new trends of game addict among Korean adolescents. Since there were very few studies on recent harmful media available to young children, the authors explore the usability of harmful media and identify related factors that can predict adolescent sexual attitudes and activities. Methods: This study was conducted secondary analysis using the internal data that were drawn from National Youth Committee's survey of adolescent harmful environment in 2007. The self-reported questionnaires were administered to 13,721 adolescents who were randomly selected based on strata of geography, school, and gender. Results: Adolescents accessed mostly to NC-19(No Children under 19) TV programs(35.8%) and AO(Adult Only) games(35.5%). Most of them reported that they did not have difficulty in the contact of these harmful media. The factors that can predict adolescent sexual intercourse are male adolescents, attending high school, not being satisfied with family life and school, contact with phone-advertising of sex, AO games and other online games, viewing adult videos, or reading adult books. Conclusions: When sex education is designed, an instructor considers not only students' demographic characteristics but also the strategies to deter the use of harmful media especially for game materials.

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A Study on the Influence of Service Quality of Entrepreneurship Education on Academic Self-Efficacy and Learning Commitment (창업교육 서비스품질이 학업적 자기효능감과 학습몰입에 미치는 영향)

  • Kim, Yu Shin;Lee, Chang Young;Sung, Chang Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.14 no.3
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    • pp.85-95
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    • 2019
  • The purpose of this study was to analyze the relationship between the service quality of entrepreneurship education, academic self - efficacy, and learning commitment in college students. The results of the study are summarized as follows. First, the difference of entrepreneurship education with professors of entrepreneurship education has a significant influence on the learning commitment, and the operation of entrepreneurship education has no significant influence. Second, the difference of entrepreneurship education and the operation of entrepreneurship education have a significant effect on academic self - efficacy, while the entrepreneurship professional instructor has no significant influence. Third, academic self - efficacy has a significant effect on learning commitment. Fourth, in the relationship between the service quality of entrepreneurship education and learning commitment, the academic self-efficiency was found to have a mediated effect.

Analysis of Korean Research Trends Related to Snowboarding after Pyeongchang Winter Olympics : Focusing on Academic Journals and Dissertations (2018평창동계올림픽 이후 스노보드 관련 국내 연구동향 분석 : 학술지와 학위논문 중심으로)

  • Seok-Yeon Cho;Dae-Hoon Kim
    • Journal of the Korean Applied Science and Technology
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    • v.41 no.1
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    • pp.27-35
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    • 2024
  • This study selected 21 domestic prior documents published in domestic KCI sites related to snowboarding after the 2018 Pyeongchang Winter Olympics for about five years from 2018 to 2023 and analyzed the characteristics, participation type, research method, and research division, The results are as follows. First, in terms of gender, papers on only men or men and women accounted for the majority, and the ages were distributed in various ways from 20s to 50s. In the case of the number of subjects, papers with less than 50 subjects accounted for the majority. Second, in the form of participation, registered player and ski resort users accounted for the majority, and papers were formed youth player, instructor, and judges in order. Third, Mostly, there are survey and experimental studies for the research methods, and qualitative and integrated studies were analyzed in order. Fourth, sports sociology and biomechanics were mainly used as research divisions, and sports psychology, physiology, sports measurement and evaluation, sports managment, and sports history were analyzed in order.