• 산경연구논집
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• 제11권10호
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• pp.49-58
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• 2020

Purpose: The purpose of this study was to examine the differential effect of workforce diversity on employee productivity and its subsequent impact on customer experience. Research design, data and methodology: A once-off cross-sectional research design was used in this study where the Zimbabwean civil service was targeted. Randomization was used to collect 324 validated responses. The study focused on both primary (age and gender) and secondary (education and political affiliation) dimensions of workforce diversity. Results: The results were confirmatory that workforce diversity is a significant predictor of employee productivity (β = 0.668, P < 0.05), at the same time employee productivity holds explanation to customer experience by 37%. Results also revealed that gender diversity, educational diversity and political diversity were significant determinants of workforce diversity (P < 0.05). However, the study established that age diversity was not a significant factor in enhancing employee productivity (P > 0.05). Conclusions: The study concluded that workforce diversity is a powerful tool in enhancing both customer experience and employee productivity. As such, the latter can be augmented through shrewd workforce diversity practices as championed by management. To that end, the study recommends the development of a workforce diversity framework which promotes inclusivity.

• 한국산학기술학회논문지
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• 제19권6호
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• pp.440-446
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• 2018

본 논문은 고령인력이 조직 혁신에 미치는 효과와 연령 다양성이 이러한 관계를 어떻게 조절하는지를 중심으로 살펴본다. 지식경영 기반 관점에 근거하여, 본 연구는 기업 특유적 지식과 조직 내외부 사회적 연결망 측면에서 고령인력이 일정 정도 조직 혁신에 기여할 수 있을 것으로 보았다. 반면, 고령인력 비중이 지속적으로 늘어나게 되면 새로운 지식 창출관점에서 한계를 가질 수 있으므로 조직 혁신에 미치는 긍정적 효과보다는 부정적 효과가 보다 강하게 나타날 것으로 예상하였다. 이에 더하여, 고령인력과 조직 혁신 간 비선형적 관계를 조절하는 요인으로 연령 다양성의 효과에 대해 살펴보았는데, 본 연구는 새로운 지식의 창출이라는 측면에서 연령 다양성이 고령인력과 조직 혁신 간 비선형 관계를 조절할 것으로 예측하였다. 실증 분석을 실시한 결과, 예측한대로 고령인력과 조직 혁신은 역 U자 관계를 가지고 있었으며, 연령 다양성은 이러한 역 U자 관계를 조절하는 역할을 하는 것으로 나타났다. 이러한 이론적 논의와 실증 결과는 고령인력이 조직 혁신에 미치는 다양한 효과들을 보다 다각적으로 검증하고 이러한 관계에 영향을 줄 수 있는 보다 다양한 요인들에 대한 탐색이 이루어져야 함을 보여준다.

• 지식경영연구
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• 제14권2호
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• pp.137-154
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• 2013

In an ever-tougher competitive environment caused by globalization, domestic companies are increasingly adopting business strategies aimed at continuously securing competitive advantage by taking advantage of globally-competitive foreign professionals. Despite a persistent rise of such trend, domestic researches regard migrant workers as the socially underprivileged, and delve into the issue of migrant workers from the policy, welfare, and ethical perspectives. With a growing need to deal with migrant professionals from the strategic viewpoint - to acquire professional talent in an era of global competition, it becomes essential to verify the real effectiveness of migrant professionals. Yet, there has been relatively little discussion of it. This study assumes that based on th137e integration-learning perspective on diversity, the greater the number of foreign professionals, the greater the effect on organizational innovative performance. Also could be effective in managing diversity is diversity-friendly HRM which involves eliminating discrimination against migrant professional workers and treating them fairly. Based on the data collected from 72 domestic companies, this study conducted an empirical analysis of the impact of the percentage of foreign professionals in the total workforce on organizational innovative performance and of the moderating role of diversity-friendly HRM. The results show that the proportion of foreign professionals in the entire workforce has had no significant impact on organizational innovative performance, and that the proportion of foreign professionals in the total workforce and diversity-friendly HRM have had a interaction effect on organizational innovative performance. Based on these research results, the study attempted to interpret the significance of the proportion that migrant professionals make up of the total workforce and of diversity-friendly HRM in relation to organizational innovative performance, and their implications for diversity management.

• 보건행정학회지
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• 제27권1호
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• pp.18-29
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• 2017

Background: In Korea, the problem of physician workforce imbalances has been a debated issue for a long time. This study aimed to draw key lessons and policy implications to Korea by analyzing projection models of physician demand/supply among five countries. Methods: We adopted theoretical framework and analyzed detail indicators used in projection models of demand/supply comparatively among countries. A systematic literature search was conducted using PubMed and Google Scholar with key search terms and it was complimented with hand searching of grey literature in Korean or English. Results: As a results, Korea has been used a supply-based traditional approach without taking various variables or environmental factors influencing on demand/supply into consideration. The projection models of USA and Netherlands which considered the diversity of variables and political issues is the most closest integrated approach. Based on the consensus of stakeholder, the evolved integrated forecasting approach which best suits our nation is needed to minimize a wasteful debate related to physician demand/supply. Also it is necessary to establish the national level statistics indices and database about physician workforce. In addition, physician workforce planning will be discussed periodically. Conclusion: We expect that this study will pave the way to seek reasonable and developmental strategies of physician workforce planning.

• 한국정보통신학회논문지
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• 제22권9호
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• pp.1185-1190
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• 2018

본 연구는 전세계적으로 증가하고 있는 조직 내 다양성에 대응할 수 있는 정보통신기술기반 다양성 관리 기능의 필요성을 제시하고 이를 가능하게 하는 전자인적자원관리의 역할에 대해 규명하고 있다. 성별, 인종, 연령과 같은 인구통계적 속성 뿐 아니라 교육적 배경, 기능적 배경, 근속년수 등 다양한 속성을 가진 인력을 채용하고 효율적으로 관리하는 것은 조직성과와 직결되는 문제라는 점에서 전략적으로도 매우 중요하다. 다양성 관리에 있어 정보통신기술을 제대로 활용하는 조직만이 비교우위를 얻을 수 있다는 점에서 정보통신기술을 활용한 다양성 관리가 조직과 관리자에게 주는 함의점에 대해 논의하였다.

• 한국산학기술학회논문지
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• 제20권8호
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• pp.539-547
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• 2019

오늘날 기업은 다양한 인력 구성을 바탕으로 조직혁신을 달성해야 함에도 불구하고, 기존 인력 다양성과 조직혁신 논의에 따르면 혼재된 실증 결과가 나타난다. 이에 본 연구에서는 이를 설명하기 위해 인력 다양성이 갖는 양면적 성격에 대해 논의한 뒤 혁신성과를 두 가지 혁신 유형인 활용적 혁신과 탐험적 혁신으로 구분하여 살펴본다. 특히 한국 기업에서 다양성 이슈가 가장 극명하게 나타나는 연령 다양성에 주목하여 살펴보고자 한다. 또한, 조직 구성원들에게 강력한 영향을 미치는 사회적 기제인 조직문화가 연령 다양성이 혁신성과 유형에 미치는 주효과를 어떻게 조절하는지 역시 추가적으로 검증하고자 하며, 특히 혁신적 조직문화와 응집적 조직문화를 중심으로 살펴본다. 인적자본데이터로 분석한 결과, 연령 다양성은 활용적 혁신에는 부(-)의 영향을, 탐험적 혁신에는 정(+)의 영향을 주는 것으로 나타났다. 또한 연령 다양성과 탐험적 혁신 간 정(+)의 관계는 강화시키는 것으로 나타났으나, 응집적 조직문화가 연령 다양성과 활용적 혁신 간 부(-)의 관계를 약화시키는 것으로 예측한 가설은 통계적으로 유의하게 나타났지 않았다.

• 동아시아경상학회지
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• 제10권1호
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• pp.123-136
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• 2022

Purpose - Diversity subject is rising globally, as the proportion of women in the workforce increased to a large extent and the variety of resources became greater. Diversity attempts have appealed more awareness to the value of female participation in various areas, notably in the boardroom and corporate governance. This study tests the relationships among gender diversity, openness, and innovation, at the firm level across countries from the MOI Survey. Research design, data, and methodology - In this study the relationships among gender diversity, openness, and innovation were investigated at the firm level across countries from the Management, Organisation, and Innovation (MOI) Survey. A cross-cultural analysis was conducted based on the empirical evidence from six countries: Germany, India, Lithuania, Poland, Romania, and Russia. Result - The results show that gender diversity is positively related to innovation performance, moreover openness is positively associated with the level of firm innovation. In addition, a company's capability to use knowledge from outside and the creation of new combinations positively influence a firm's potential to innovate. Conclusion - This study suggests that the more gender-diverse top management team and the higher openness may bring the firm's innovation with greater possibility. the paper encourages more female participation on top management on the grounds of recommending that firms with greater gender diverse top management teams.

• 한국산학기술학회논문지
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• 제12권1호
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• pp.110-124
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• 2011

단일민족으로 오랫동안 지내왔던 한국사회의 구성원들이 급속하게 다양화되면서 앞으로 한국 조직 내 인적자원관리에서 다양성이 차지하는 비중은 늘어날 것이다. 본 연구에서는 한국노동연구원 사업체패널자료를 활용하여 다양성 친화적인 인적자원관리가 조직의 인력구성에 미치는 영향을 분석하였다. 실증분석에 따른 주요결과들로는 여성인력에 대한 훈련비중이 높으면 여성인력 구성비율이 증가되며, 임금에서 이익분배와 집단성과급제도가 차지하는 비중이 높은 기업은 장애인 비율이 높고, 다수의 모집제도를 활용하는 기업에서는 외국인 근로자 비율이 증가하는 것으로 나타났다. 하지만 인력다양성 확대를 억제할 가능성이 있는 인적자원관리제도(핵심인력관리제, 연봉제, 인사고과제)에 비하여 다양성 친화형 인적자원관리제도는 기업의 재무성과에 유의한 영향을 미치지 못하는 것으로 나타났다. 따라서 기업은 처해진 경영상황과 조직문화에 따라 인력구조의 다양성과 경쟁력을 효과적으로 관리하는 인적자원관리제도를 구상하여야 할 것이다. 본 연구는 다양성 친화형 인적자원관리제도를 형성하는데 있어서 경영성과에 근거하여 주요 세부제도들이 어떻게 효과적으로 형성되어야 할 것인지에 대한 시사점을 주는데 의의가 있다.

• The Journal of Asian Finance, Economics and Business
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• 제8권7호
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• pp.657-669
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• 2021

This study seeks to empirically investigate the impact of transformational leadership on employees' innovation with the mediating effect of technological diversity. Employees have evolved into leaders in organizing work within institutions over the last few decades. This shift presents new demands for leaders, who are forced to reinvent individual workers while also improving workplace innovation. This research proposes a conceptual model for considering transformational leadership and the impact of technological diversity on innovation. Structured questionnaire is used in the study and the analysis of the data from 633 employees of universities in the United Arab Emirates uses stratified sampling technique and hypotheses verified through Structural Equations Modelling (AMOS-21). According to the results, transformational leadership has a big effect on employees' innovation. Furthermore, in the relationship between transformational leadership and workforce innovation, technological diversity has a partial mediation impact. This research adds to the growing body of knowledge about how transformational leadership influences employees' innovation and how it affects employees' success, especially in the context of UAE-based universities. Overall, this research contributes to the previous studies wherein transformational leadership plays a critical role in influencing the innovative performance of employees and that, in turn, will promote diversification of technology in the organization.

• 수완나부미
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• 제10권2호
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• pp.157-180
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• 2018

Area studies, including Asian and Southeast Asian studies, in the post-Cold War era have been facing an epochal challenge that is rooted in two conditions: on the one hand, the end of the Cold War and the fading geopolitical rationale, and on the other, the emergence of the technology-driven transformation of the global economy and society. The consequences thus far are paradoxical: 1) While the technology-led transformation needs a workforce with critical and innovative abilities, higher education becomes more hyper-utilitarian; 2) While the transformation instigates increasing diversity of identities in global cultures, many countries thrive for STEM education at the expense of learning languages and cultures, including area studies which are essential for diversity. Southeast Asian studies programs need to change in response to these new conditions. These changing conditions and paradoxes, nevertheless, take different forms and degrees in the American, European and Asian academies, thanks to their different histories of higher education. The prospects for Southeast Asian Studies in these various academies are likely to be different too.