• Industry Promotion Research
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• v.8 no.4
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• pp.101-111
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• 2023

This purpose of this study was to examine the factors influencing job satisfaction of social workers working at welfare centers for people with disabilities in multiple dimensions, such as demographic characteristics, personal characteristics, job characteristics, and organizational characteristics. To achieve the purpose, a survey was conducted on 900 social workers working at 45 welfare centers for people with disabilities nationwide, and a total of 770 sample were analyzed. Hierarchical regression analysis was used. The main results were as follows. First, age(-) had a significant effect on job satisfaction. Second, resilience(+) was Statistically significant. Third, turnover intention(-) and Feedback(+) Feedback(+) had a significant effect. Finally, organization trust and participative decision-making influenced job satisfaction positively. Based on these findings, implications for expanding the understanding of job satisfaction and enhancing job satisfaction of social workers working at the welfare centers were presented in multiple dimensions.

• Journal of Industrial Convergence
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• v.22 no.10
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• pp.141-152
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• 2024

The purpose of this study is to identify the mediating effects of structural empowerment and psychological capital in the impact of the organizational culture of workers at welfare centers for persons with disabilities on customer orientation. For this, this study has conducted a survey on workers at welfare centers for people with disabilities nationwide and has selectively adopted 830 copies for research analysis. The analysis has produced a number of findings. First, the organizational culture of workers at welfare centers for people the disabilities has been found to have a positive effect on customer orientation. Second, structural empowerment has been found to have a partial mediating effect between organizational culture and customer orientation. Third, psychological capital has also been found to have a partial mediating effect between organizational culture and customer orientation. These research results have identified a need to prepare plans to maximize social workers' structural empowerment and psychological capital by building an organizational culture specifically suited to the characteristics of welfare centers for people with disabilities to be able to enhance customer orientation.