• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.2
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• pp.1-18
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• 2004

Due to the change to the digital environments, the offer of services on the on-tine differs from one on the on-line. This paper Identifies what functions internet business organizations should fulfill to provide on-line services of good qualify and analyzes whether these functions lead effectively to the expected performance of Internet business firms. The components of service orientation in the Internet business organizations appear to be the servant leadership, customer treatment from the Internet service encounter, Internet service failure prevention and recovery, Internet service standards communication, Internet service training, and internet service rewards. Therefore, these determinants should be incorporated in the practices, Procedures, end routines of Internet business organizations in order to create and provide excellent Internet services. Furthermore, it is demonstrated that Internet service orientation has a significant effect on satisfaction by employees and customers, the value and quality of Internet service, and the firm's performance. This implies that the service orientation is an Important factor In the on-line service organizations and that the internet business can be successful when the service orientation is diffused throughout the firm's organizations. It is also shown that the important factors, which connect Internet service orientation and its performance, are the service quality, value of Internet service and customer satisfaction. That is, the service orientation can ultimately lead to the corporate performance when customers are satisfied after confirming the value and quality of Internet service by visiting the web site.

• Journal of the Korea Society of Computer and Information
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• v.10 no.4 s.36
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• pp.337-344
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• 2005

UDDI server is the web services registry enabling users to register and search for web services. However, the existing UDDI servers do not provide any information about web services qualify. We designed and developed a UDDI broker system which actively monitors and analyses the qualify of web services. The analysis results are presented to users in statistical figures and graphs. With this information a user can select a web service that meets his/her needs. Availability, performance, and stability were the metrics used for the service qualify measurement and analysis.

• The KIPS Transactions:PartD
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• v.14D no.7
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• pp.783-790
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• 2007

One of the particulars to be considered for providing wireless web service with PC web page is the hardware environment between PC and mobile device. It is because time cost is required in producing mobile contents to suit environment of the connected terminal. Therefore, server side should take account of response time and disk capacity of server. Response time is delayed by content conversion and disk capacity need to store various versions about one content. This paper suggests a pre-service and post-transcoding method to provide faster response time for a mobile terminal. The pre-service is to minimize response time by placing the top priority in servicing contents saved in cache as much as possible even if the quality of contents serviced to mobile terminal may be low. After pre-service is provided, the mobile content is transcoded for the terminal later. Performance level of method proposed was compared through experiment and the result of analysis was described.

• Journal of the Korea Computer Industry Society
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• v.5 no.9
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• pp.1063-1068
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• 2004

A log file in web server stores various information of web server. The web server information is good reference information to improve web service quality. Also if web server occurs any fault, log file information is important information to find out occurred error. Currently, many of web server manager that they have wire have disadvantages in mobility. In order to solve above problem, this paper represent web server manager based mobile. Incase web server manager based mobile, it can immediately know recent log information accessing real-rime as also anytime, anywhere

• The KIPS Transactions:PartC
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• v.12C no.6 s.102
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• pp.773-780
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• 2005

Recently, the telecommunication network is in a transition toward the BcN (Broadband convergence Networks) that integrates the Internet, the telecommunication and the broadcasting. The BcN makes it possible to provide of 4he third-party application by using the Open API The Parlay X API is an example of the Open API and the Parlay X API is grafted in the Web Service and is abstracted from the Parlay API. So, the Parlay X API does not only have advantages of a Web Service, but also disadvantages of the Web Service. The main disadvantage of the Web Service is that it does not support the any QoS mechanism. In this paper, we propose the architecture that solves the reliability among the QoS issues for the Web Service. The proposed mechanism adopts the Asynchronous architecture for the reliable Web Service and improves the performance of the retransmission between the client and the server using the expected response time. We perform the performance evaluation through the simulation in older to compare with the existing mechanism. Consequently, we can confirm that the performance of the proposed mechanism performs better than the existing mechanism.

• Journal of Information Technology Services
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• v.20 no.3
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• pp.103-118
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• 2021

With the advancement of technology, the market size of online bookstores is constantly increasing in Korea. Despite the importance of the quality of services provided by online bookstores as many customers use online bookstores, many existing studies have approached only from a linear perspective that satisfying service quality factors will lead to customer satisfaction. In addition, the service quality of online bookstores has only been addressed in general and universal service situations, such as SERVQUAL and e-SERVQUAL and WebQual, or online situations. This study was conducted to consider the specificity of online bookstores and to establish specific strategies for improving service quality. In this study, we present six higher dimensions of service quality for online bookstores and 25 lower dimensions to measure it, and we confirm strategic direction for service quality elements through IPA analysis. As a result of the analysis, a total of 12 factors were included in the first quadrant, which required maintenance of service quality due to the high importance and satisfaction perceived by customers. Next, the importance of customers is high, but their satisfaction is low, so the second quadrant that should be improved first had a total of two factors. Third, the third quadrant was an area where customers perceived low importance and satisfaction, and a total of nine factors were involved. Finally, the fourth quadrant was an area where the customer was satisfied but perceived low importance, with a total of two factors. The results of this study can be used as basic data for strategic use of online service quality factors.

• Journal of Global Scholars of Marketing Science
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• v.15 no.1
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• pp.21-39
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• 2005

The research objectives of this study were to examine the relationship between e-store attributions(reputation, customer service, safety(security), merchandise quality, information quality, web navigation), trust, satisfaction and web site loyalty. The data were collected using survey with a structured questionnaire. The subjects of the study were 213 people. Several hypotheses were put forward and results except for four hypotheses were supported. That is, reputation, customer service, safety(security) and merchandise quality have a significant influence on trust and satisfaction, information quality and web navigation have no influence on trust and satisfaction, and trust and satisfaction have a significant influence on e-loyalty. Regression Analysis were applied to test the research hypotheses on the relationships among the variables. Research implications of the findings and future research directions are presented.

• Journal of Web Engineering
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• v.21 no.3
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• pp.729-750
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• 2022

In general, the importance of 6DoF (degree of freedom) 3D (dimension) volumetric contents technology is emerging in 5G (generation) telepresence service, Web-based (WebGL) graphics, computer vision, robotics, and next-generation augmented reality. Since it is possible to acquire RGB images and depth images in real-time through depth sensors that use various depth acquisition methods such as time of flight (ToF) and lidar, many changes have been made in object detection, tracking, and recognition research. In this paper, we propose a method to improve the quality of 3D models for 5G telepresence by processing images acquired through depth and RGB cameras on a multi-view camera system. In this paper, the quality is improved in two major ways. The first concerns the shape of the 3D model. A method of removing noise outside the object by applying a mask obtained from a color image and a combined filtering operation to obtain the difference in depth information between pixels inside the object were proposed. Second, we propose an illumination compensation method for images acquired through a multi-view camera system for photo-realistic 3D model generation. It is assumed that the three-dimensional volumetric shooting is done indoors, and the location and intensity of illumination according to time are constant. Since the multi-view camera uses a total of 8 pairs and converges toward the center of space, the intensity and angle of light incident on each camera are different even if the illumination is constant. Therefore, all cameras take a color correction chart and use a color optimization function to obtain a color conversion matrix that defines the relationship between the eight acquired images. Using this, the image input from all cameras is corrected based on the color correction chart. It was confirmed that the quality of the 3D model could be improved by effectively removing noise due to the proposed method when acquiring images of a 3D volumetric object using eight cameras. It has been experimentally proven that the color difference between images is reduced.

• Journal of the Korea Society of Computer and Information
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• v.15 no.6
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• pp.159-170
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• 2010

Senior Internet users have been tremendously increasing for the past few years in line with increase in the aging populations, and silver portals began to provide some sorts of services to them in Korea. Thus, this paper aimed at identifying Web quality factors of silver portal for its successful adoption, and examining the moderating effects of gender on the relations between Web quality factors and intention to use. Information quality, system quality, service quality and entertainment quality were identified as Web quality factors of silver portal based on the intensive review on prior researches. A total of surveys 525 from the potential users of silver portal, who are over 40 years old, were analyzed to verify our research model. The findings show that information quality, system quality, and entertainment quality are related to intention to use whereas service quality has no relationship with intention to use. It is found that gender moderates the relationship between entertainment quality and intention to use.

• Journal of the Korean Society for Library and Information Science
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• v.39 no.2
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• pp.211-235
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• 2005

The purpose of this study was to design an extensive evaluation model for the quality of web-based database and to make a comparative analysis of People's awareness of the importance of assessment indices. The evaluation standard developed in this study was constituted by 19 indices and 45 elements in three different areas, including data, service and effectiveness. And a survey was conducted on database experts and nonprofessional users to find out their awareness of the importance of web-based database evaluation elements, and the findings of the study might contribute to laying the foundation for expediting more in-depth research efforts in the future.