• 상하수도학회지
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• 제21권2호
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• pp.165-175
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• 2007

Performance indicators haven't been used for the assessment of the wastewater treatment facility or management in Korea yet, therefore they are going to be important parts in wastewater utilities because they are used to understand present situation and to compare one with other wastewater utilities. In this study, we used performance indicators to assess the condition of wastewater utilities and they were divided into four categories (A, B, C, and D). A category represented the condition of the planning & construction and composed of wastewater supply, disaster defence and employees. B category represented maintenance of wastewater utilities and were composed of manhole, sewer, and technical employees. C category showed the operation efficiency of wastewater utilities and D category represented the environmental load. To analyze the situation of wastewater utilities overall, cluster analysis was performed using four categori' es indicators. And CCC (Cubic Clustering Criterion) and R-square were used to decide the proper number of clusters, and wastewater utilities of 48 cities were divided into 5 groups(I, II, III, IV, and V groups). Each cluster was analyzed by average and standard deviation to understand the situation of wastewater utilities. A group analysis showed that IV and V clusters were insufficient, B group showed that I and IV groups were insufficient, C group showed all clusters are above average, and D group was also like C group.

• 상하수도학회지
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• 제25권6호
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• pp.923-933
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• 2011

In this study, we derived seven customer value factors to evaluate the levels of service in wastewater utilities required by customers. Levels of service according to the customer value were categorized into environmental amenity, accessibility of wastewater service, affordability of wastewater charge, quality of wastewater service, health and safety of wastewater service provision, reliability and responsiveness of wastewater service provision, and satisfaction of customer service. To investigate the levels of wastewater service, questionnaires were prepared according to the customer value factors, and the questionnaire survey was performed with 800 adults in all over Korea including male and female samples. The comprehensive satisfaction score for the wastewater service was 57.5 points, indicating a slightly good satisfaction level. The detailed analysis of the result showed that the satisfaction level was high in the wastewater service accessibility and call center service provision but it was relatively low in the river water quality and nasty smell of wastewater. It was concluded that the quality of wastewater service and customer service satisfaction need to be elevated primarily in order to improve levels of wastewater service required by the customers.

• 상하수도학회지
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• 제21권5호
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• pp.539-549
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• 2007

To establish effective and prompt measures for energy conservation in public wastewater treatment plants in Korea, energy consumption rates in 233 utilities in 9 provinces and 7 metropolitan cities are investigated and compared to the rest of the world. Mean load factor for wastewater treatment utilities is 74.9% and those for influent pumps and aeration blowers are 56.2% and 61.0%, respectively. Mean electrical energy usages as the key performance indicators are $0.243kWh/m^3$ for overall sewage treatments and 2.07 kWh per unit kg BOD removal. Digester gas as one of major byproducts in the process amounts to $382,000m^3/day$ nationwide. While major part of the digester gas is used for sludge heating, only 7.3% of the gas is utilized for electricity generation. Both efficiencies for BOD removal and digestion gas generation are considerably lower than those in USA and EU utilities due to low concentration of organic material in influent wastewater. Such low energy regeneration, in turn, results in significantly higher energy consumption in Korean plants, compared to that in USA and EU ones.

• 환경정책연구
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• 제11권4호
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• pp.85-105
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• 2012

국내 공공하수처리시설의 운영적 측면의 에너지 절감을 위한 방안을 모색하기 위해 에너지 효율성을 평가하였다. 하수처리시설의 에너지 사용에 영향을 미치는 변수를 통계적(유의수준 5%)으로 분석한 결과 유입하수량, 유입 COD, 유입 BOD, 고도처리비율, 유입 TN, 유입 TP, 실제 처리용량/설계용량 비율(가동률)로 나타나 국내 하수처리시설의 에너지 사용은 주로 하수 유입수의 성상 및 하수처리시설 가동률에 영향을 받는 것으로 분석되었다. 또한 회귀분석결과, 에너지 효율성이 평균(50 백분위수) 이상인 하수처리장 비율을 공법별로 살펴보면, A2O 공법을 적용하고 있는 하수처리시설이 상대적으로 에너지 효율성이 높게 운영된 것으로 평가되었으며 반면에 고도처리 공법에서는 분리막 고도처리, 2차 처리공법에서는 접촉산화법을 적용하고 있는 하수처리시설의 에너지 효율성 개선 노력이 상대적으로 더 많이 요구되는 것으로 나타났다. 그러나 보다 정확한 하수처리시설의 에너지 소비산정 및 분석을 위해서는 처리시설의 에너지 사용 모니터링 시스템 구축 및 에너지 소비시설의 정확한 DB 구축이 시급한 실정이다. 특히, 기존 하수도 통계자료에 i) 중계펌프 사용 전력량, ii) 단위공정별 전력량, iii) 처리수 장거리 방류시 펌프 전력사용량, iv) 대체에너지 생산량 및 활용현황 등에 대한 정확한 자료가 보완되어야 한다. 기초자료가 제대로 구축될 경우 유사한 하수처리시설의 에너지 소비 형태에 대해 구체적으로 비교 분석이 가능하며 분석결과를 활용하여 벤치마킹을 통한 각 하수처리장들의 특성에 따른 맞춤형 에너지 절감 방안이 수립될 수 있을 것이다.

• 상하수도학회지
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• 제21권4호
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• pp.453-465
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• 2007

With rapid expansion of the water market and growth of water companies, the recent trends in international water industry show that standardization of service activities concerning management of water and wastewater system (ISO/TC 224, to be issued in the second half year of 2007) is expected to have a large influence on the global water market including liberalization of water service market. In the Draft International Standard(DIS) of ISO/TC224, Performance Indicators(PIs) are suggested to estimate the service activities relating to water and wastewater treatment facilities. PIs have been developed in many countries including some international organization(World Bank, IWA and etc.) for service benchmarking. To evaluate public service level and establish plans to improve service level of wastewater utilities, we developed PIs for 120 items and applied them to 10 sewage utilities in the consideration of their scales, circumstances and conditions. In this study, we verified the applicability of the developed performance indicators(PIs). So, we concluded that PIs developed for the purpose of this study can be a useful tool applicable to objective evaluation of the service level of sewage utilities. Using the evaluation tool of PIs developed, it can also be used as a benchmarking tool in this industry as well as for enhancing the efficiency of operation and management of the sewage system. It will also contribute to the water resource management through determination of investment priorities based on the evaluation results and to raising international competitiveness of the domestic sewage utilities to meet the future opening of the water market.

• 상하수도학회지
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• 제20권3호
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• pp.411-429
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• 2006

To improve Service quality for water and wastewater works, most water and wastewater utility effort to develop not only facility construction but also operation optimization. The operation is optimized by accurate estimation for ongoing situation. And from the accurate estimation, utility operator gain a information about their service quality and problems, So we developed a evaluation tool (Performance Indicators: PI) for service activity of water and wastewater works. The PI was developed in many countries and some international organizations (World Bank, IWA etc.) for service benchmarking. And ISO (international organization for standardization) just has been making a service standard for water and wastewater system (So called ISO/C224). This proceeding for making a service standard is ongoing now and will be launched in 2007. In our study, PI was composed of 6 parts (A human resource, facility management, operation, service quality, finance and environment). To evaluate water utilities, performance indicators for water was consisted of 100 items. Each 2 water utilities were estimated by this performance indicator. From the study, we just know that the performance indicator was a very useful tool to estimate utility service quality. And from the result, it is possible to know the strong and weak point of estimated utilities.

• 상하수도학회지
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• 제25권3호
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• pp.325-334
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• 2011

Market Environment around water work industry is rapidly changing. ISO, International Organization for Standardization, announced the international water work service standard for comparison and evaluation between nations and businesses. And developed countries in water work are introducing market principle for growth of nation's water industry and reinforcement of its competitiveness. Also, some local governments entrusted their water utilities for improvement of competitiveness of water work. However, as some failure cases from overseas came out with emphasis, there are many refuting perspective about entrusted operation achievements of domestic water market. Hence, this paper evaluated competitiveness of domestic local water utilities from the perspective of productivity. After evaluating productivity using Malmquist productivity index, the authors compared and analyzed whether there is a difference of productivity between two different operating types by using Mann-Whitney test. As a result of analysis, it has shown that local water utilities achieved higher productivity at entrusted operation type rather than direct operation type. The local water utilities which chose entrusted operation had increased the productivity 13.9% on total factor productivity(TFP) during experimenting period, while the local water utilities which chose direct operation had increased 0.2%. The background of achieving this high productivity in entrusted operation was analyzed as a result of the higher technological effectiveness of a special water company. The result of this study can be referred when local government needs to decide on what operating types they will use.

• 상하수도학회지
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• 제19권3호
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• pp.260-267
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• 2005

• 상하수도학회지
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• 제36권4호
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• pp.209-218
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• 2022

This study has been conducted to investigate the North Korea water supply system. For this purpose, laws and regulations concerning the North Korea water utilities were analyzed. According to this study, the water supply system of North Korea is similar to that of South Korea. The major difference between these two systems lies in the national water supplier: South Korea has the national water supplier as well as the municipal suppliers, while there is no national water supplier in North Korea. It is noted that the North Korean water utilities depend on outside suppliers for resources necessary for water production such as electricity, chemicals, spare parts, etc. This could damage the North Korean water utilities. If required resources were not delivered properly (deficient quantity and/or at delayed timing), the water suppliers would encounter difficulties in water production.

• 상하수도학회지
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• 제32권6호
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• pp.517-526
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• 2018

Climate adaptation strategies for water utilities including 16 water treatment plants(WTPs) in Jeju were investigated. Drought, heat wave, and heavy rain were among the most significant climate factors affecting water utilities in Jeju. Heat wave increases water temperature, which in turn increases the concentration of algae, color, and odor materials. Some adaption strategies for the heat wave can be strengthening water monitoring and introducing advanced water treatments. Heavy rain increases raw water turbidity in surface water. The 7 WTPs that take raw water from streams or springs had a maximum turbidity of less than 50 NTU under heavy rain. However, due to concerns of turbidity spike in treated water, some WTPs discontinued intaking raw water when raw water turbidity increased more than 2 NTU. They instead received treated water from other WTPs which took groundwater for water supply. This happens because of the low skills of employees. Thus, there needs to be an increase in operator competency and upgrade of water facilities for the adaption of heavy rain. To improve adaption for the drought, there should be an increase in the capacity of intake facilities of surface water as well as a decrease in water loss. In addition, water consumption per person should be decreased.