• Journal of Information Technology Applications and Management
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• v.22 no.3
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• pp.143-167
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• 2015

This paper addresses the issue how the total life cycle cost may be minimized and how the cost should be allocated to the acquirer and developer. This paper differentiates post life cycle change (PLCC) endeavors from PLCC activities, rigorously classifies PLCC endeavors according to the result of PLCC endeavors, and rigorously defines the life cycle cost of a software product. This paper reviews classical definitions of software 'maintenance' types and proposes a new typology of PLCC activities too. The proposed classification schemes are exhaustive and mutually exclusive, and provide a new paradigm to review existing literatures regarding software cost estimation, software 'maintenance,' software evolution, and software architecture from a new perspective. This paper argues that the long-term interest of the acquirer is not protected properly because warranty period is typically too short and because the main concern of warranty service is given to removing the defects detected easily. Based on the observation that defects are caused solely by errors the developer has committed for software while defects are often induced by using for hardware (so, this paper cautiously proposes not to use the term 'maintenance' at all for software), this paper argues that the cost to remove defects should not be borne by the acquirer for software.

• Journal of the Korean Data and Information Science Society
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• v.20 no.6
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• pp.999-1007
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• 2009

This paper considers the optimal periodic preventive maintenance (PM) policy following the expiration of free-repair warranty. We assume that two periodic PM models with random maintenance quality which were proposed by Wu and Clements-Croome (2005) and Jung (2006b), respectively. Given the cost structure to the user during the cycle of the product, we derive the expressions for the expected cost rate per unit time. Also, we obtain the optimal PM number and the optimal PM period by minimizing the expected cost rate per unit time. The numerical examples are presented for illustrative purpose.

• Asia-Pacific Journal of Business
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• v.4 no.2
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• pp.31-40
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• 2013

This paper portrays the perception of buying behaviour, factors of product preferences and product switch-over among women consumers in Vellore district of Tamil Nadu. To conduct this study, 300 respondents from 20 village blocks of Vellore district were selected using stratified random sampling as the technique and descriptive sampling as the design. The study came out with interesting results and conclusions. It was found that more than half of the respondents were purchasing the product without a bill. It was also found that the respondents who repaired their product in the authorized service centre during warranty period did not continue the same after the warranty period and preferred nearby repair shops. It was further found that more than half of the respondents were checking expiry date and quality standards while purchasing a product. The study's scope was limited to women consumers at Vellore district. It could be used for further research in other aspects such as gender comparison in Vellore district and comparison with other districts of Tamil Nadu and other states of India. It was suggested that there is still a necessity to upgrade the standard of the people in many aspects like education, occupation and level of income, which shall help them to compete with the neighboring cities on living standards.

• Proceedings of the Korean Statistical Society Conference
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• 2005.11a
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• pp.73-78
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• 2005

This paper considers a preventive maintenance policy following the expiration of renewing warranty, Most preventive maintenance models assume that each PM costs a fixed predetermined amount regardless of the effectiveness of each PM. However, it seems more reasonable to assume that the PM cost depends on the degree of effectiveness of the PM activity. In this paper we consider a periodic preventive maintenance policy following the expiration of renewing warranty when the PM cost is an increasing function of the PM effect. The optimal number and period for the periodic PM policy with effect dependent cost that minimize the expected cost rate per unit time over an infinite time span are obtained.

• International Journal of Reliability and Applications
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• v.4 no.2
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• pp.79-95
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• 2003

Manufacturers collect and analyze field reliability data to enhance the quality and reliability of their products and to improve customer satisfaction. To reduce the data collecting and maintenance costs, the amount of data maintained for evaluating product quality and reliability should be minimized. With this in mind, some industrial companies assemble warranty databases by gathering data from different sources for a particular time period. This “marginal count failure data” does not provide (i) the number of failures by when the product entered service, (ii) the number of failures by product age, or (iii) information about the effects of the operating season or environment. This article describes a method for estimating age-based claim rates from marginal count failure data. It uses covariates to identify variations in claims relative to variables such as manufacturing characteristics, time of manufacture, operating season or environment. A Poisson model is presented, and the method is illustrated using warranty claims data for two electrical products.

• Korean Journal of Construction Engineering and Management
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• v.23 no.2
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• pp.65-75
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• 2022

On 11 June 2021, the Supreme Court ruled that the judgment of the lower court was justified for the subject case, that the plaintiff could assert the defendant's liability for default due to incomplete performance even though the warranty period for defects which stipulated in the particular condition of the contract has expired. In Korean civil law, the concurrent between the exclusion period for defect warranty and the extinctive prescription for default liability is conceded, since the exclusion period and the extinctive prescription have their respective purposes in law, therefore these two should be judged by harmonizing them based on that they are mutually related. If the subject judgment is generalized, there is no reason to exist for the provisions of defect liability in the construction contract any longer. This study examines the subject judgments through the general theory and precedent case studies on the defect liability and default liability, then derived any problems that may arise if the subject judgment is generalized. In addition, based on a realistic model, it was suggested for a practical improvement method that both the provisions of the warranty period shall be changed realistic and to stipulate the character of its nature as written provisions in the contract.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.487-497
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• 2008

This paper addresses the Fault Monitoring System developed by Hyundai-Rotem based on the Mil-HDBK-2155 Failure Reporting, Analysis and Corrective Action System. The purpose of a FRACAS is to provide a documented history of any problems, failures, their associated corrective actions as well as detailing how and why each problem arose or failure occurred during the Warranty Period for Rolling Stock delivered by Hyundai-Rotem. The Fault Monitoring System can assess the reliability, availability and maintainability as well as can predict no. of failure at a time which can input to Life Cycle Cost.

• Journal of Applied Reliability
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• v.16 no.3
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• pp.257-262
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• 2016

Recently, the subject of reliability attracts a great deal of domestic and international attentions and the extensive research activities are being conducted as well. Such trend exists mainly due to the fact that the research on the subject of reliability not only contributes to the theoretical developments, but also may find a wide range of applications in practice over several fields. In particular, the research regarding the maintenance policy incorporating certain types of warranty for repairable system and its application is being performed extensively by many researchers, and their efforts seem more concentrated on developing new maintenance policies which minimize the expected operating cost incurred for replacement and repair of the system, while keeping the system at high reliability. Effective maintenance policy may reduce the operating cost and decrease the downtime of the system during its mission period and consequently, increase the productivity of the system. In this article, the major areas of interest in the field of reliability and its historic perspectives are given briefly and the theoretical aspects in several fields of reliability including the maintenance and warranty policies is also discussed. Furthermore, the current domestic situation regarding the education and research on reliability is presented, along with the importance of reliability theory and the difficulty of training reliability personnel. Finally, the author's opinion for effective education system is proposed.

• Journal of the Korean Data and Information Science Society
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• v.25 no.4
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• pp.893-901
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• 2014

A certain number of products are sold each month and some of them are returned for repair. In this study both return rate and cumulative return rate are shown on the graph to show the general trend of how many products are returned as time goes by. Next this type of summary data can be considered as a conglomeration of both left and right censored data. So reliability analysis is attempted for this type of summary data. Lastly, left censored data can be traced to find the exact time period during which the product has been claimed. In that case the left censored data can be taken as failure data. So similar type of reliability analysis is attempted for the resulting right censored data.

• International Journal of Highway Engineering
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• v.20 no.1
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• pp.1-8
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• 2018

PURPOSES : Case studies of an asphalt-overlay project with a performance-based contract method were conducted on a national highway in Korea to evaluate the effect of the method on asphalt pavement maintenance. This study evaluated the procedure of the performance-based contract method. METHODS : In this study, an asphalt-pavement maintenance project for a national highway was assessed with a performance-based contract to investigate the advantage of the new contract procedures. This is the first trial applying the performance-based contract to a pavement-rehabilitation project in Korea. In the four case studies, the warranty period of the performance-based contract was designed for seven years. The research team monitored the construction site to compare the normal contract method with the performance-based contract method. The case studies' project sites were investigated after the end of the construction. RESULTS : Based on the limited case studies, the performance-based contract method could extend the service life of the asphalt pavement and reduce the pavement-maintenance budget because the quality control was well managed by the contractors. However, a few construction laws would be necessary to apply the performance-based contract method in the future. CONCLUSIONS : Using the performance-based contract, the construction company made great efforts to guarantee the warranty period and to apply the optimal maintenance method, based on the pavement distress condition. The contractor and the agency would need to understand the new performance-based contract system for it to be activated. Therefore, a proper education program for the performance-based contract system would be needed to educate the stakeholders regarding the procedures and their effects on the pavement management and maintenance.