• IE interfaces
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• v.22 no.1
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• pp.56-62
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• 2009

This paper presents a methodology of evaluating call routing rules in call centers using simulation. The proposed methodology enables the call centers to reduce trial and error costs from applying different routing rules. Additionally, a Value Based Routing (VBR) has been evaluated with the proposed methodology in terms of profit, and finally compared it with a Homogeneous Routing (HR).

• Proceedings of the KSME Conference
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• 2007.05a
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• pp.1334-1337
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• 2007

A steel pallet to carry lighter logistic articles is developed based on the DFSS(design for Six Sigma) methodology. Combining the conventional DFSS(Design For Six Sigma) methodology with that of VE(Value Engineering) is the novel feature of this paper to achieve maximum cost reduction. In this paper, systematical steps to achieve the required structural spec's are presented by conventional DMEDI(Define-Measure-Explore-Develop-Implement) process. To imply the target costing, evaluation of functions consisting of the pallet has been performed by value methodology. Then best design concept is selected in the Explore step, following structural optimization utilizing FEM. Finally the performance of prototype is investigated by pilot test in the Implement step. The developed steel pallet is being commercialized in the fields of automated ware house.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.44 no.4
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• pp.85-97
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• 2021

Online consumer activities have increased considerably since the COVID-19 outbreak. For the products and services which have an impact on everyday life, online reviews and recommendations can play a significant role in consumer decision-making processes. Thus, to better serve their customers, online firms are required to build online-centric marketing strategies. Especially, it is essential to define core value of customers based on the online customer reviews and to propose these values to their customers. This study discovers specific perceived values of customers in regard to a certain product and service, using online customer reviews and proposes a customer value proposition methodology which enables online firms to develop more effective marketing strategies. In order to discover customers value, the methodology employs a text-mining technology, which combines a sentiment analysis and topic modeling. By the methodology, customer emotions and value factors can be more clearly defined. It is expected that online firms can better identify value elements of their respective customers, provide appropriate value propositions, and thus gain sustainable competitive advantage.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.60 no.7
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• pp.1293-1298
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• 2011

This paper presents an Unified Index which can evaluate a performance of a distribution system based on value-based methodology. Reliability cost and voltage sags cost are calculated for each load point using Reliability Sector Customer Damage Function(SCDF). Aging cost is calculated for each load point using Aging SCDF. Power loss cost and operation cost are calculated for the system. By summation of each cost of load point and system, power quality cost can be obtained. Finally, this paper developed an unified index which can show the performance of a distribution system. Presented method has been applied to a real system, the usefulness of the method has been verified.

• The Journal of the Korea institute of electronic communication sciences
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• v.16 no.2
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• pp.293-300
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• 2021

This study presents a Power Quality(:PQ) costs calculation methodology based on Value-Based Methodology. A SCDF including Voltage Sag Costs is presented to calculate Sustained Interruption Costs, Momentary Interruption Costs, and Voltage Sags Costs. Authors compared between interruption costs without Back-Up Power Supply and interruption costs with Back-Up Power Supply, and showed reduction of interruption costs by investing Back-UP Power Supply by multi-lateral analyzation. By applying this method to the real system, evaluated and analyzed power quality of the system.

• The Journal of the Korea institute of electronic communication sciences
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• v.18 no.5
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• pp.817-826
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• 2023

In this paper, a fault determination methodology based on an artificial neural network was proposed to protect the system from faults on the lines in the smart grid distribution system. In the proposed methodology, first, it was designed to determine whether there is a low impedance line fault (LIF) based on the magnitude of the current RMS value, and if it is determined to be a normal current, it was designed to determine whether a high impedance ground fault (HIF) is present using Normal/HIF classifier based on artificial neural network. Among repetitive DSP module-based algorithm verification tests, the normal/HIF classifier recognized the current waveform as normal and did not show reclosing operation for the cases of normal state current waveform simulation test where the RMS value was smaller than the minimum operating current value. On the other hand, for the cases of LIF where RMS value is greater than the minimum operating current value, the validity of the proposed methodology could be confirmed by immediately recognizing it as a fault state and showing reclosing operation according to the prescribed procedure.

• Journal of Korea Trade
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• v.26 no.2
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• pp.65-83
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• 2022

Purpose - The purpose of this study is to evaluate the economic effects of FTAs using the concept of value-added exports. So far, the economic effects of FTAs have been dependent on decrease in import prices due to tariff cuts in importing countries, but the actual tariff reduction need to consider the value added of the exporting countries. Design/methodology - Value-added export refers to the added value created in the exporting country out of total exports. Among value-added exports, direct value-added export is interpreted as the Regional Value Contents (RVC), from which the economic effect of the FTA can be analyzed. A modified GTAP-VA model takes into account RVC in order to estimate accurate effects of FTAs. Findings - By the re-evaluation of the FTA based on the RVC, this paper makes it clear that the economic effects of the existing FTA methodology have the possibility of overestimation. In addition, as a new FTA with a strengthened Rules of Origin (ROO) is being initiated, a negative impact on international trade and GVC utilization may occur. Originality/value - This study introduces the concept of value-added export in analyzing the effects of FTAs. The new analysis methodology of this paper emphasizes the importance of value-added exports. Re-organization of GVCs would change regional trade agreements and empower ROO by weakening existing GVCs and transforming the value chain from global into regional scope.

• Journal of the Korean Society of Manufacturing Process Engineers
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• v.14 no.1
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• pp.36-43
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• 2015

Optimizing multiple design characteristics which are usually in conflict with each other in the injection molding process is frequently becoming a critical problem for designers who work in this area. The purpose of this work is to develop an automated design methodology for optimizing two such design characteristics found in injection-molded parts. A value function based on decision-making theory is used as a means of evaluating the performance of a two-characteristic design alternative. Also, a design space reduction algorithm based on Taguchi's orthogonal arrays is utilized to discover an optimal design alternative. Verification of the developed design methodology is carried out for an actual model with two design characteristics, the weld line and the gate location, to be optimized in computer simulation experiments.

• Journal of the Korean Society of Food Science and Nutrition
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• v.30 no.3
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• pp.466-470
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• 2001

Response surface methodology was used for monitoring extraction conditions, based on quality properties of old pumpkin extracts. Hunter's color L value of extracts was maximized at 101℃, 2.6 hr and decreased gradually after maximum point. The polynomial equation for Hunter's color L value showed 10% of significance level and 0.8799 of R². Hunter's color a value was minimized at 117℃, 3.9 hr and R² of polynomial equation was 0.9852 within 1% significance level. Hunter's color b value and ΔE value increased as the extracting temperature and time increased. Extraction yield of old pumpkin was maximized at 110℃, 4 hr and increased in proportional to the extracting temperature and time, but decreased after 113℃ and 2 hr. Viscosity of pumpkin extracts were maximized at 120℃, nearly 3 hr. R² of polynomial equations for yield, viscosity and sugar content were 0.9532, 0.9812 and 0.8869, respectively. Optimum ranges of extraction conditions for quality properties of old pumpkin were 102∼109℃, 2.5∼3.5 hr, respectively. Predicted values at the optimum extraction condition agreed with experimental values.

• Proceedings of the KSR Conference
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• 2004.10a
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• pp.1731-1736
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• 2004

The purpose of this article is to introduce a useful methodology of effective goal-setting for the team-level units. As a way to overcome some common symptoms in terms of Strategic Performance Evaluation System such as lack of knowledge on goal-setting, disconnection of process, problem of judging the degree of difficulty about objectives, limits of staff departments evaluation, fairness and authority of evaluators, weakness in coaching technique, and quantity or figure-oriented evaluation, to name a few, and to seek a more plausible goal-setting methodology, the author suggests a persuasive goal-setting concept: VAR(Value-Added Results). VAR, as the end-results, is the team contributions that add value to the organization, and it results from the team's activities. In addition to these goal-setting technique based on the concept of value-added results, several aspects should be improved for Strategic Performance Evaluation System to be implemented more effectively. They are: 1) shift from MBO to MP & D(Managing Performance & Development), 2) impartial exercise of evaluation authority as a organizational public assets, 3) reinforcement of maternal leadership and servantship instead of paternal leadership, 4) utilization of IT-based evaluation system.