• Asia pacific journal of information systems
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• 제26권1호
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• pp.1-21
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• 2016

Social media is increasingly being used as a source of information during crises, such as natural disasters and civil unrests. However, the quality and truthfulness of user-generated information on social media have been a cause of concern. Many users find distinguishing between true and false information on social media difficult. Basing on the elaboration likelihood model and the motivation, opportunity, and ability framework, this study proposes and empirically tests a model that identifies the information processing routes through which users develop trust, as well as the factors that influence the use of these routes. The findings from a survey of Twitter users seeking information about the Fukushima Daiichi nuclear crisis indicate that individuals evaluate information quality more when the crisis information has strong personal relevance or when individuals have low anxiety about the crisis. By contrast, they rely on majority influence more when the crisis information has less personal relevance or when these individuals have high anxiety about the crisis. Prior knowledge does not have significant moderating effects on the use of information quality and majority influence in forming trust. This study extends the theorization of trust in user-generated information by focusing on the process through which users form trust. The findings also highlight the need to alleviate anxiety and manage non-victims in controlling the spread of false information on social media during crises.

• Asia pacific journal of information systems
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• 제25권2호
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• pp.370-402
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• 2015

The dynamic capabilities of social media are changing the nature of contemporary news by allowing users to communicate and create content, deliver and share newsworthy information, and consume news. News organizations engage with social media because this computer-mediated tool provides an alternative platform for delivering news and connecting with global audiences. This role of social media is conceptualized as its complementarity. However, when mass user-generated-content is constantly shared with other users, more users are attracted to indulge in news-seeking activities on social media. This phenomenon potentially fulfills users' news requirements on social media, which is contrary to what news companies envisioned when they began engaging with social media. This dichotomous role of social media, providing complementarity and showing the potential for becoming a superior news medium, is conceptualized as its competing-complementarity. This paper offers preliminary evidence of competing-complementarity by analyzing the news consumption of individuals. Such consumption is explained through the theoretical perspective of punctuated equilibrium by conceptualizing news consumption as a deep structure radically impacted by a disruptive technology. Although social media benefit news organizations, its competing potential poses serious challenges to their monopolistic controls on news production, distribution, readership, and revenue generation.

• Asia pacific journal of information systems
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• 제23권3호
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• pp.55-76
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• 2013

The principal objective of the work is to confirm the effects of perceived interactivity, trust, and emotion on intentions to use IPTV service. The empirical investigation into IPTV service users suggests that (i) the perception of interactivity should be directly related with trust, (ii) Users' trust should bolster users' emotion in a positive or negative aspect, and (iii) such emotion is verified to affect the intention to use IPTV continuously. More specifically, we demonstrate that positive and negative emotions influence user intentions positively and negatively. Additionally, we find that the trust mediates perceived interactivity and emotions, and both trust and emotion mediate the relationship between perceived interactivity and intentions to use IPTV. The work indicates that trust and emotion of users should be considered from IS perspective in an attempt to build the intention to use IPTV. IPTV firms should consider in their IPTV design and offering strategy how to enhance positive emotions for user retention and eventually bolster intentions to use IPTV continuously.

• 한국멀티미디어학회논문지
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• 제21권3호
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• pp.369-381
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• 2018

Nowadays a personalization algorithm is gaining huge attention. It gives users selective information which is helpful and interesting in a deluge of information based on their past behavior on the internet. However there is also a fatal side effect that the user can only get restricted information on restricted topics selected by the algorithm. Basically, the personalization algorithm makes users have a narrower perspective and even stronger bias because users have less chances to get views of opponent. Eli Pariser called this problem the 'filter bubble' in his book. It is important to understand exactly what a filter bubble is to solve the problem. Therefore, this paper shows how much Google's personalized search algorithm influences search result through an experiment with deep neural networks acting like users. At the beginning of the experiment, two Google accounts are newly created, not to be influenced by the Google's personalized search algorithm. Then the two pure accounts get politically biased by two methods. We periodically calculate the numerical score depending on the character of links and it shows how biased the account is. In conclusion, this paper shows the formation process of filter bubble by a personalization algorithm through the experiment.

• 한국정보시스템학회지:정보시스템연구
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• 제28권2호
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• pp.129-152
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• 2019

Purpose The purpose of this study is to empirically identify the risky behavior of mobile device users using the Internet of Things on a situational perspective. Design/methodology/approach This study made a design of the research model based on model of the determinants of risk behavior. Data were collected through a survey including hypothetical scenario. SmartPLS 2.0 was used for the structural model analysis and t-test was conducted to compare the between normal and situational behavior. Findings The results were as follows. First, the central roles of risk propriety and risk perception were verified empirically. Second, we identified the role of locus of control as a new factor of impact on risky behavior. Third, mobile risk propensity has been shown to increase risk perception. Fouth, it has been shown that risk perception does not directly affect risky behavior and reduce the relationship between mobile risk propensity and risk behavior. According to the empirical analysis result, Determinants of risk behavior for mobile users were identified based on a theoretical framework. And it raised the need to pay attention to the impact of locus of control on risk behavior in the IS security field. It provided direction to the approach to risky behavior of mobile device users. In addition, this study confirmed that there was a possibility of taking risky behavior in the actual decision-making.

• 기록학연구
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• 제10호
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• pp.65-111
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• 2004

In the modern society, Archives are an available subject to the people of a nation and it is indispensable to build and appropriate access environment in order to connect the users and the registered records stored in the facilities. Specially, the Closed Shelves Access system, based on the notion of "a Policy of Archives Preservation", needs to be fully equipped with an access environment more adequate to its necessities. Hence, this study has analyzed all sorts of environments-institutional, organizational, human, physical and intellectual- from a general perspective in order to activate users to read the archives and based on this, the objective of the research is in proposing a program that effectively provides archives to the users and provides the basis for putting into practice an active access environment. The use of archives is the fountainhead in order to preserve archives. By using the archives, the meaning of preserving them is maximized. Whether these archives may be used or not will depend on the quality of information and the advancement of the access environment. Therefore, in order to motivate users to access the archives, first of all the facilities and the archivists must establish norms regarding the access, based on statutes and once they have been settled, they should provide other changes such as ; the development and fixation in the organization's structure, the education of specialized human labor, the expansion of physical space and the facilities and diverse positive services.

• 한국컴퓨터정보학회논문지
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• 제27권9호
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• pp.217-224
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• 2022

본 연구는 D&M 모델과 ECM모델을 기반으로 소비자가 대중교통 모바일 결제 앱을 지속적으로 사용하는 데 영향을 미치는 연구 모델을 구축하였다. 온라인 설문조사를 통해 중국 베이징지역에서 264개의 유효한 설문지를 획득하여 Smartpls3.0으로 분석하였다. 연구 결과는, 지각된 정보의 질, 지각된 시스템의 질, 그리고 지각된 인터페이스 설계의 질은 지각된 유용성과 만족을 통하여 소비자 지속적 사용의도에 유의한 긍정적 영향을 미치는 것으로 나타났다. 지각된 기능의 질은 단지 지각된 유용성만을 통해 지속적 사용의도에 긍정적인 영향을 미치는 것이다.

• 디자인학연구
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• 제16권2호
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• pp.209-218
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• 2003

노인 인구의 급격한 증가와 교통사고, 산업재해 등으로 인해 휠체어사용자의 수가 점차 늘어나고 있어 커다란 사회문제가 되고 있다. 이에 따라 공공시설물에 대한 장애인, 노인, 임산부 등을 위한 편의시설 설치 및 이용에 관한 '편의 증진법'이 제정되어 현재는 신축되는 모든 건축물뿐만 아니라 도로, 공원 등도 가능한 한 모든 사람들이 큰 지장 없이 접근 및 이동이 가능하도록 하고 있다. 그러나 이러한 공공시설물 외에 횔체어사용자의 개인주거환 경에 대한 디자인적 측면의 연구는 거의 이루어지지 않기 때문에 횔체어사용자는 자신의 신체적 특성이 전혀 고려되지 않고 일반적인 사람의 기준에 맞추어 설계된 주거환경에서 불편한 생활을 영위할 수밖에 없는 실정이다. 따라서 휠체어사용자를 위한 주거환경 개발 시 그들의 신체적 특성을 감안하되 그들과 함께 생활하는 가족, 보호자 등이 모두 편리하게 생활 할 수 있는 주거공간개발에 필요한 디자인지침의 개발이 절실히 요구되고 있다. 이에 유니버설 디자인적 관점에서 휠체어사용자와 일반인이 모두 사용하기에 편리한 주거환경디자인 시에 적용될 수 있는 디자인지침을 각 주거공간별로 구축하는 것을 목표로 본 연구가 진행되었으며 연구목표 달성을 위해 실태조사, 설문조사, 비디오관찰조사 방법을 활용하였다.

• 한국주거학회논문집
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• 제28권2호
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• pp.23-33
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• 2017

This study was aimed to assess accessibility situation of pedestrian environment of University-C focusing on accessibility of manual wheelchair users and to develop accessibility campus map. During March and April 2016, barrierfree design application situation of pedestrian environment and building entrances were investigated using a structured checklist and a digital distance and slope meter. Major findings are as follow. (1) Except one case, widths of all pedestrian routes (both sidewalk and non-sidewalk routes) exceeded 2 meters. (2) As for sidewalk and driveway contact point condition, there were many spots lacking curb ramp or alterative ramp that are accessible for manual wheelchair users. (3) More than half of non-sidewalk pedestrian routes did not have bollard to separate pedestrian and vehicle flows, and more than 92% of the bollards installed were too close for wheelchair users to pass or too far to prevent vehicle access. (4) More than 59 percent of the building entrances were found impossible for manual wheelchair users to access without any assistance, and one third of the buildings did not have any single accessible entrance. Based on the study findings, campus accessibility map was developed by the researchers and disseminated through university homepage. Using the campus accessibility map, users can plan their accessible paths ahead the trip.

• 서비스연구
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• 제8권4호
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• pp.53-75
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• 2018

공유 자전거（bicycle-sharing）는 제품 서비스 시스템을 공유 경제（sharing economy）에 접목시킨 새로운 협력소비경제의 개념이다. 공유 자전거의 차별적 특징은 자전거 이용자가 자전거를 소유하고 있지 않더라도 자신이 원하는 시간에 원하는 지역에서 자전거를 타고 이동할 수 있다는 점이다. 중국의 경우, 공유 자건거가 제공하는 이러한 편익으로 인해 공유 자전거 이용자는 급격히 증가하고 있는 반면, 공유 자전거의 서비스 체험 품질과 사용자 만족도는 지속적으로 하락하고 있는 상황이다. 본 연구는 중국 내의 유저들이 공유 자전거 서비스 체험을 통해 지각하는 서비스의 품질을 실증분석을 통해 파악하고, 서비스가 제공되는 과정에서 발생할 수 잠재적인 문제점을 도출한 다음, 서비스 품질 제고와 사용 만족도를 높일 수 있는 가장 효과적인 방안을 설계하여 제안하고자 하였다. 실증연구는 서비스 디자인 관점에서 중국 내의 공유 자전거 서비스 경험자들을 대상으로 더블 다이아몬드 모델（Double diamond model)에 기반을 두고 진행되었다. 연구결과, 공유 자전거의 승차 단계에 대한 유저 교류, 흥미 및 통제권에 대한 수요를 만족시킬 수 있는 새로운 컨셉을 고안하였다. 이 콘셉트에서 제공하는 새로운 서비스 체험 방식은 인간 친화적인 것이 특징이며, 무엇보다도, 공유 자전거 이용자(또는 고객)의 잠재된 니즈를 충족시킬 수 있는 가능성을 보여주었다는 점에서 중요한 의미를 부여할 수 있다.