• Journal of the Korea Convergence Society
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• v.10 no.11
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• pp.289-296
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• 2019

In the era of M-ICT (mobile information communication technology), it is becoming more and more important to establish a city brand image that is "user-centered" and creates a new experience of "interaction between people, people and things, and people and space". The experience of city users on the brand image of a city is the key factor to determine the competitiveness of the city, among which the user's research on the touch point of the city brand is particularly important. The purpose of this study is to enhance the user's brand experience and enhance the city's brand competitiveness. The research methods of this paper are literature review and investigation. Firstly, the background and purpose of the study are expounded, then the characteristics and ways of user experience touch points are defined through the document review, and the multi-latitude composition model of city brand touch points is proposed. By means of user investigation, the structural characteristics of high frequency touch points between digital touch points and physical touch points are obtained. According to the problems found in the investigation, the optimal design strategy of touch point is put forward in combination with the case. The innovation of this study is to study the relationship between the city brand and the touch point of user experience from the perspective of user experience, and propose a multi-latitude model of the touch point of city brand.

• Information Systems Review
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• v.6 no.2
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• pp.137-159
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• 2004

The next generation information appliances are those that can be connected with other appliances through a wired or wireless network in order to make it possible for them to transmit and receive data between them and to be remotely controlled from inside or outside of the home. Many electronic companies have aggressively invested in developing new information appliances to take the initiative in upcoming home networking era. They require systematic methods for developing new information appliances and sharing the knowledge acquired from the methods. This paper stored the knowledge acquired from developing the information appliances and developed a knowledge management system that supports the companies to use the knowledge and develop their own information appliances. In order to acquire the knowledge, this paper applied two methods for User-Centered Design in stead of using the general ones for knowledge acquisition. This paper suggested new product ideas by analyzing and observing user actions and stored the knowledge in knowledge bases, which included Knowledge from Analyzing User Actions and Knowledge from Observing User Actions. Seven new product ideas, suggested from the User-Centered Design, were made into design mockups and their videos were produced to show the real situations where they would be used in home of the future, which were stored in the knowledge base of Knowledge from Producing New Emotive Life Videos. Finally, data on present development states of future homes in Europe and Japan and newspapers articles from domestic newspapers were collected and stored in the knowledge base of Knowledge from Surveying Technology Developments. This paper developed a web-based knowledge management system that supports the companies to use the acquired knowledge. Knowledge users can get the knowledge required for developing new information appliances and suggest their own product ideas by using the knowledge management system. This will make the results from this research not confined to a case study of product development but extended to playing a role of facilitating the development of the next generation information appliances.

• Proceedings of the ESK Conference
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• 1998.04a
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• pp.59-64
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• 1998

근래에 들어 제품개발에 있어 사용자를 최우선에 놓아 디자인하려는 사용자 중심 디자인에 대한 연구가 활발해지면서 사용자 관찰법(user observation), 사용성 평가(usability testing) 등과 간은 다양한 방법이 활용되고 있다. 하지만 이러한 방법들은 아직 사용자 중심 디자인 을 위해 효과적으로 활용되기 어려운 실정이다. 이에 대한 이유는 여러 가지를 들 수 있으 나 우선 이들 방법의 활용시, 특히 수집된 데이터의 분석과 저장시 소요되는 많은 불필요한 노력과 시간이다. 다음으로 이들 각 방법들은 제품개발의 어떤 특정 단계만의 활용을 위해 개발되었기 때문에 전체적 개발 프로세스의 관점에서 상호 유기적으로 잘 연결되지 못한다는 문제가 있게 된다. 이에 본 연구는 제품개발 전 과정에 걸쳐 활용될 수 있는 사용자 중심 디자인 방법을 살펴보고 이들에 적용될 수 있는 통합적 컴퓨터 지원 시스템을 개발하는 것을 그 목적으로 하고 있다. 제품개발 프로세스를 사용자의 니즈 분석단계, 인터렉션 디자인을 위한 아이디어 도출단계, 컨셉의 개발단계, 제품의 사용성 평가단계로 나누고 이들 각단계 에 요구되는 각 방법들의 특성을 파악하여 컴퓨터 응용방법의 기본 프레임웍을 제시한다.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2013.11a
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• pp.240-241
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• 2013

The maintenance management in buildings has got more important by the increasing complexity of building sizes and use. Nowadays an expectation and a possibility of BIM technology become accepted as a new construction management method, therefore many studies and legal systems of it are being suggested actively. Although orders for BIM projects are supposed to be increasing, at present the BIM information accumulated from planning and design still doesn't have its continuity at the maintenance step after completion of construction in terms of LCC. Therefore according to bim information, we set a goal of developing apartment maintenance system which is able to maintain by user viewpoint.

• Journal of Korea Game Society
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• v.10 no.5
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• pp.15-24
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• 2010

Smart phone games market is getting bigger. In this circumstance, the Experience game focusing user's activity is popular among the smart phone games because the user can be easily absorbed into the game and felt more sense of unity with the game. there are several studies about game storytelling which focus on story visualization or effective methods of game design, but the study of game storytelling connected with user's activity is not entirely satisfactory. Therefore, in this paper, we introduce a system for user's activity visualization of the experience game for smart phone. To achieve this, firstly, we show the model which is about the overall configuration of experience game for smart phone. secondly, the detail configurations of the overall game model is introduced. lastly, standing on the model, we introduce a simulation model and a developed program.

• Journal of Service Research and Studies
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• v.12 no.2
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• pp.94-105
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• 2022

From the perspective of a post-industrial society, the main purpose of this study is to clarify the theoretical principles that distinguish service design from product service system (PSS) and to propose a new integrated design strategy. Service design is a user-centered design technique for improving or innovating existing services and solving problems in a continuous exploration and iteration process. On the other hand, PSS is a cutting-edge business approach for organizations looking to boost their competitiveness by providing integrated product and service capabilities to clients while also enhancing system operations. This paper discusses the concepts of service design and PSS, the present state of research, and design methodologies using a literature search. The distinctions between service design and PSS are examined and summarized during the design process. The ultimate content proposed in this study is to incorporate user experience into the PSS design process and propose a systematic process to meet users' needs to effectively implement the service design concept.

• Archives of design research
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• v.17 no.1
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• pp.89-98
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• 2004

A systemic approach to behavior on the basis of human psychology is needed for behavior-centered space design. Also, the recognition that human and environment, in all, have complementarity is needed- human and space shall be understood as a general phenomenon, supposing interaction. Design of behavior-oriented space means configuration and coordination of physical subjects as well as understanding, analysis and reflection of psychological and behavioral phenomena. It is analysis of a private individual as well as understanding of interaction between human groups, as well. In respect of space recognition, analysis not on material movement but on energy circulation and variable is important. It means that the understanding of user's behavior and psychology does not orient reasonable purpose just for convenience. That is, such understanding intends to understand behavioral patterns and psychological phenomena between space and human beyond the decomposition of structure of human and space into physical elements and the design based on standardized data. Thereby, more human-oriented space design might be implemented by the understanding of behavioral essence. Also, a user-centered design process from another viewpoint might be created, and the general amenity among man, space and environment - better environmental quality - might be produced. For this, the consciousness of human activity that is, activity system shall be ahead of it, and the approaches for design shall be implemented into a process not in predictive ideas but in semi-scientific system. On the basis of the above view, this study was attempted to investigate the orientation of design to recognize space as another life, and explore a process where it is drawn into a design language on the basis of human behavior. If the essence of space behavior and the activity system are analyzed through user observation and it is reflected upon a space design program and then developed into a formative language, a new design process on human and environment might be produced. In conclusion, the reflection of user's behavior and psychology into design, contrary to existing public space design based on physical data, can orient quality improvement of human life and ultimately be helpful to the proposition, 'humanization of space'.

• Korean Institute of Interior Design Journal
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• no.31
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• pp.64-70
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• 2002

One of the main motivations of this research process is to develop an adaptable VR model whose color can be changed according to the emotional information of user. This paper addresses how to define color scheme and combine colors with harmony. The adaptable color of the VR model consists of three processes: emotional keyword identification, the color combination and the VR model adaptation processes. We have used the biorhythm to derive the emotional keyword which is used to find the color harmony scheme. The color harmony scheme provides information for the color combination of the VR model. Finally, we have obtained the VR model which color has been changed using the identified color schema.

• IE interfaces
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• v.12 no.2
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• pp.294-304
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• 1999

This paper describes the theoretical background and detailed structure of Navi-HEGS (Navigation system Human factors Evaluation and Guideline System) which has been developed for the human factors and HMI(Human-Machine Interface) researches for a CNS (Car Navigation System) and a digital map. Navi-HEGS is and integrated system that consists of a digital map UIMS(User Interface Management System), a CNS simulator, various evaluation tools, and a design guideline system. If Navi-HEGS is properly applied and utilized, it is possible to extract the substantial users requirements and preferences of a CNS and a digital map and then, these requirements can be simulated and evaluated with various human factors evaluation techniques. Applications of Navi-HEGS can improve the CNS usability, drivers safety and performance that directly affect the success of ITS(Intelligent Transport System). Also, results can be used as the basic data to establish the standards and design guidelines for the driver-centered CNS design.

• 한국HCI학회:학술대회논문집
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• 2008.02b
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• pp.251-256
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• 2008

가상 채널을 통한 IPTV 인터렉션 디자인 -멀티미디어 컨텐트 소비를 중심으로 정해진 방송시간에 따라 일 방향적으로 프로그램 매제를 제공하던 TV 는 바야흐로 혁명의 시대를 맞고 있다. 이에 따라 사용자는 오랜 시간 기존의 TV 에서의 사용자 경험을 유지한 채, IPTV 라는 새로운 방식의 시스템을 경험하게 된다. 따라서 기존의 TV 사용자들도 이러한 새로운 형태의 TV를 거부감 없이 적극적으로 사용할 수 있도록 하기 위하여 사용자 중심의 인터렉션에 대한 연구와 인터페이스 개발의 필요성이 높아지고 있다. 본 연구에서는 현재 국내에 상용화된 IPTV 의 서비스들 중에서 주식, 쇼핑, 교통 등과 같은 양방향 서비스를 제외한 실시간 방송과 기존의 VOD 컨텐츠들을 포함한 멀티미디어 컨텐츠 소비에 대한 인터렉션 방법을 연구 범위로 정하였다. 본 연구를 위하여, 기존의 IPTV VOD 컨텐트의 소비 방식에 대해 다양한 사용자 리서치를 실시하였다. 그 결과 피 실험자들은 기존의 TV 에서 경험했던 것과 같이 단순하고 심플한 조작 방식으로 원하는 task 를 수행하여 각 목적에 맞는 결과를 얻는 것을 기대 한다는 것을 알 수 있었다. 그러나 실제 이 과정에서 피실험자들은 인터렉션 상의 여러 가지 문제점을 겪었는데, 특히 VOD 소비 방법의 accessibility 부분에서 해결해야 할 사용자 경험 요소들을 많음을 알 수 있었다. 따라서 본 연구를 통하여 현재 국내에 상용화된 IPTV 의 VOD 컨텐츠 소비 방식과 실시간 방송 컨텐츠를 소비함에 있어서 사용자가 만족하지 못하는 경험적 요소들을 집중적으로 연구하여, 기존의 TV 사용자가 더욱 적극적으로 멀티미디어 컨텐츠를 소비할 수 있는 방안으로 새로운 개념의 가상채널 인터렉션 방법을 제안하고자 한다.