• Title/Summary/Keyword: User Survey

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On the trends and the problems of User Studies (User study의 추이 및 문제점에 관한 고찰)

  • 권은경
    • Journal of Korean Library and Information Science Society
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    • v.11
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    • pp.19-43
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    • 1984
  • There are two broad classes of user studies, in terms of their purposes or a n.0, pplications. One class might be termed basic studies, in which the purpose is to create or obtain knowledge regarding information needs and uses with no particular a n.0, pplication. The second type of study might be termed a n.0, pplied. The aim of second type is preparing standards to evaluate and improve existing information systems or to design new systems. The trends of user study tend toward basic research from a n.0, pplied ones. Furthermore, not only the broad-based studies change with special setting up and subdivided studies, but also the scopes of user study vary social scientist, human scientist, and even common users from limited natural scientists and technologists earlier. The aims of this paper is to summarize continuously pointed problems of user studies and to survey the state of the arts by reviewing the trends of user studies. The major problems of user studies are terminology, conceptualization, and methodology. These terms are essential to this study, and very important to decide the research fields and to select a method of survey, respectively. And in order to predict the user needs, studies of 'information needs' are inevitable instead those of 'information demands' which principally studied till nowadays. On the other hand, to reduce the problems of user studies, it is needed more qualitative studies ever than before and cooperation with other areas, for example, behavioral 'science, psychology, communication science and so forth.

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A Study on the Influence Factors Analysis on Architectural Programs for Youth Training Centers between User Groups - Based on the Youth Training Center Project in Cheonan-si - (청소년시설의 이용집단별 건축프로그램 영향인자분석 - 천안시 청소년수련관 프로젝트를 중심으로 -)

  • Hyun, Chang-Yong;Ryu, Soo-Hoon
    • Journal of the Korean Institute of Educational Facilities
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    • v.27 no.2
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    • pp.87-95
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    • 2020
  • The purpose of this study is presentation of architectural planning direction and program space of youth training center. For this goal, surveyed the characteristics of youth and local residents who the main user of the center Through this survey, it could be accommodated about the needs of youth training facilities and seek user-centered planning methodologies. To this end, this study conducted a survey of users of youth training facilities in Cheonan-si to suggest the importance of architectural planning direction and space to reflect users' needs and regional characteristics. In the process, this study conducted a consciousness survey and importance influence factors assessment focused on commonalities and differences between youth and adult groups, which are the main user groups of youth training facilities. It is believed that the results of consciousness survey and importance influence factors assessment will be used as basic data to select the scale and programs of space that reflect the needs of users when planning youth facilities and related facilities in the future.

A Survey on the Perception and Satisfaction of Korean Medicine in Children and Youth in Chungcheongbuk-do - A Survey of Parents (충북지역 소아 청소년 한의 치료에 대한 인식 및 만족도 조사 - 보호자 대상 설문 연구)

  • Kim Tae-Jeong;Sung Hyun-Kyung
    • The Journal of Pediatrics of Korean Medicine
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    • v.37 no.4
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    • pp.15-24
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    • 2023
  • Objectives This study aimed to identify the current status and satisfaction with Korean medicine treatment and analyze the perceptions of parents about Korean medicine treatment in children. Methods A Web survey (Moaform) was conducted with 52 parents whose children used Korean medicine and 53 parents who did not. We investigated the reasons why the user group chose treatment and satisfaction with each treatment and why the non-user group did not choose the treatment. Results Children in the user group were frequently prescribed herbal medicines (decoctions) and acupuncture. However, they showed low satisfaction in terms of fear of acupuncture and dissatisfaction with the unique taste of herbal medicine. Non-user parents had a favorable opinion of Korean medicine, but had relatively negative perceptions about whether their children were willing to visit in the future. Conclusions Parents who used Korean medicine for their children had positive perceptions and trust in Korean medicine. However, those who did not use Korean medicine were concerned about the safety and potential harm of its application to their children.

Developing User Persona Based on the Factors of Visitor Recreation Activities in Hongneung Experimental Forest

  • Jang, Youn-Sun;Yoo, Rhee-Hwa;Lee, Jeong-Hee
    • Journal of People, Plants, and Environment
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    • v.22 no.5
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    • pp.525-539
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    • 2019
  • Much research has been conducted on user behavior by taking surveys and interviews to plan the green space effectively. However, there is a limitation in understanding detailed user characteristics such as personalities and values. This study applied the Persona-based Scenario Method (PSM) to Hongneung Experimental Forest to understand the detailed needs and behaviors of the users in the forest recreation area. The PSM is a user experience modeling technique, which tries to understand the users by describing the type of users as real people. This study 1) extracts the factors of visitor recreation activities in Hongneung Experimental Forest based on the results of the survey, 2) develops user personas based on the results of survey and comes up with activity factors, and 3) designs user scenarios. As a result of applying the PSM, 64 factors of visitor activities were derived from the observation survey in 14 sites of Hongneung Experimental Forest and 25 key factors of visitor activities were chosen through observer's brainstorming. Second, three types of personas were developed considering the key factors and the results of user characteristics with quantitative and qualitative analysis. Lastly, context scenarios were designed by applying the key factors of visitor recreation activities to the persona model. We identified the design problems of the space and design requirements through the scenarios. This study has significance in that it takes an approach from the user perspective and was applied to the forest recreation area, which was mainly used in product design. The developed personas could be used for deriving design elements and setting the direction for planning considering detailed needs, behaviors and characteristics of users.

Aeromagnetic Pre-processing Software Based on Graphic User Interface, KMagLevellingTM (그래픽 사용자 인터페이스 기반 항공자력탐사 전처리 S/W, KMagLevellingTM)

  • Ko, Kwang-Beom;Jung, Sang-Won
    • Geophysics and Geophysical Exploration
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    • v.17 no.3
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    • pp.171-178
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    • 2014
  • Aeromagnetic survey generally require much more pre-processing steps than that of common land survey due to several complex and cumbersome steps included in pre-processing stage. Therefore it is desirable to use specific processing tool especially based on graphic user interface. For this purpose, aeromagnetic pre-processing software based on graphic user interface under the Windows environment, called $KMagLevelling^{TM}$ was developed and briefly introduced. In an aspect of its user-friendliness and originality, three noticeable features of $KMagLevelling^{TM}$ are summarized as the following (1) function of representation and handling for large amount of aeromagnetic data set as a visualization in the form of flight-path (2) function of selective exclusion of unwanted data by using survey area information expressed as polygon, and (3) function of selective removal processing for the irregular flight-path data acquired within the entire survey area by implementing the segmentation of flight-path technique.

An Effect of SNS Tourism Information Service Quality on User Satisfaction and Reuse Intention: Focusing on Mediating Effect of Value (SNS 관광정보 서비스품질이 사용자 만족과 재이용의도에 미치는 영향: 가치의 매개효과를 중심으로)

  • Kim, Tae-Kyung;Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
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    • v.43 no.2
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    • pp.185-200
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    • 2015
  • Purpose: Present study was designed to examine the casual relationships among tourism information service quality, value, user satisfaction, and reuse intention in social network service(SNS). Also, we intended to testify the mediating role of value in causal model. We applied path analysis model in order to test the hypotheses and research model. Methods: Survey tool, that is, questionnaire has obtained validity through literature survey, exploratory survey and pretest and sample 272 was selected. For statistical treatment of pretest and main analysis, SPSS18.0 and AMOS18.0 were employed and structural equation model was employed as analysis method. Results: Result of this study shows as follows. Two factors(ease of understanding and structure) have an effect on user satisfaction and reuse intention, and we found that value played a significant and important role in causal relationship. Therefore, value was empirically confirmed as t he import ant fact or preceding user satisfaction and reuse intention. Conclusion: Present study shows that two factors(ease of understanding and structure) in via of value, were important factors that related business companies have to emphasize to raise performance. However, present study has some limitations to additionally research in the future.

Effects of Learning Expectation and Perceived Knowledge Sharing on User Satisfaction and IS Continuance (학습기대와 지식공유 지각이 사용자 만족과 지속사용에 미치는 영향)

  • Kim, In Chan;Baek, Seung Nyoung
    • The Journal of Information Systems
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    • v.28 no.4
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    • pp.377-401
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    • 2019
  • Purpose The purpose of this study is to investigate the effects of learning expectation and perceived knowledge sharing on user satisfaction and IS continuance in the Korean Army which is currently using the Regiments' Information System to help their Integrated Administration Management. Based on both the Information System(IS) Continuance Model and IS Success Model, this study also examine the role of system quality on user satisfaction. We develop a research model(structural equation model) and its hypotheses that learning expectation, perceived knowledge sharing, and system quality increase users' satisfaction, which leads to IS continuance. The effect of learning expectation on perceived knowledge sharing is also hypothesized. Design/methodology/approach Online Survey using e-mails was administered to test our research model and associated hypotheses. Among the 360 e-mail letters including our survey questionnaire, 285 responses were collected via e-mails. Meaningful 225 cases were analyzed for our study. SPSS Statistics 24.0 and SmartPLS 3.0 were used to analyze both measuremant test and hyotheses test by using the data set. Findings Survey results show that learning expectation(confirmation variable), learning expectation, perceived knowledge sharing(a perceived usefulness variable), and system quality(a system characteristic) each increases user satisfaction, which leads to IS continuance, under the control of the effect of habit to use information systems. Learning expectation also has a positive influence on perceived knowledge sharing. Theoretical and practical implications are presented.

Development Strategy for Utilization of ECVAM using the User Survey (사용자 만족도 조사를 통한 국토환경성평가지도 발전방안 연구)

  • Song, Wonkyong;Kim, Eunyoung;Jeon, Seong-Woo
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.15 no.4
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    • pp.111-118
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    • 2012
  • The purpose of this study is to work out strategy for utilization of Environmental Conservation Value Assessment Map (ECVAM) using the user survey. It surveyed system users of ECVAM about its recognition and satisfaction. The results of the survey, the ECVAM became more popular and were highly satisfied with updated data. Especially, the study found a relationship between the satisfaction of ECVAM and accuracy, utilization, and convenience of the system. However, the satisfaction has a difference between user groups, a government official and a agent for EIA including researchers. The satisfaction of the agent group was affected by the convenience, the accuracy, and the utilization in order. In the other hand, the satisfaction of the government official group was affected by the utilization, the convenience, the accuracy, and recognition in order. Therefore, we need to adopt different strategies for educations of ECVAM and publicity activities depending on user groups. To increase the satisfaction of ECVAM, we should research not only to attain pinpoint accuracy, but also to suggest the guideline to utilize the map for a government official.

A study on sleep environment in bedroom and segmentation of sleepers in Korea (한국인의 침실환경과 침실 사용자그룹 세분화에 관한 연구)

  • Kim, Bi-Na;Chun, Chung-Yoon
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2008.04a
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    • pp.291-296
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    • 2008
  • This paper reports on the results of a questionnaire survey on actual conditions of sleep environment, sleep problems and sleep patterns in bedroom of house. The objectives of survey are: 1) classifying Korean people into several groups by sleep environment condition, sleep problem and life pattern, 2) describing the characteristics of user groups, and 3) searching needs of support for each user group. Despite of several studies about sleep condition that researched in advance, they weren't considered about user's respective characters. So it seems necessary for more studies about users' needs, and segment users to grasp their each detail needs. Therefore, this study conducted questionnaire survey gathering relevant information to classify user groups and to investigate the current bedroom condition. In the result, 702 respondents were divided into six clusters by extracted eight factors. Four clusters of them had some problems for sleep, so it could be seen that they need environmental solution for their good sleep. As the further objective, it will be connected to develop the good sleep system.

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A study on online survey user experience -Focused on Google and Naver form- (온라인 설문조사 사용자 경험 연구 -구글과 네이버 폼을 중심으로-)

  • Hwangbo, Yeon;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.379-384
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    • 2019
  • This study is an online survey user experience study. The purpose of this research is user experience research to make use and development of online surveys. In-depth interviews were conducted with 8 native Koreans who were not experienced with Naver and Google, and were surveyed using Peter Morville's Honeycomb model. In addition, we performed evaluation through tasks and think-aloud. Naver is highly useful, usable, desirable and findable, and Google can confirm its superior accessible and flexible. Research has shown that improvements in usability and ease of functioning are needed by reclassifying and moving menu categories. Online survey user experience that has not been studied previously can predict the direction of usability improvement and can help the user side. We hope that this research will improve the usability of online surveys, and will lead to various related research.