• 제목/요약/키워드: User Response

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A Study of Social Media User Response about Firms' Crisis Response Strategies (기업의 위기대응전략에 대한 소셜 미디어 이용자의 반응 연구)

  • Kim, Bora;Kim, Woohee;Jung, Yoonhyuk
    • The Journal of Bigdata
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    • v.2 no.1
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    • pp.27-39
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    • 2017
  • The importance of online communication is getting increased by the rapid growth of smartphone supply and Social Network Service (SNS) use. Catching up with the trend, firms are actively use SNS to improve brand image, promote products, and communicate with customer. On the one hand, SNS is the channel for firms' marketing activities, but on the other, it is also the channel where the events related to the firms propagate in real time. Firms are led to unexpected state of crisis, when events are quickly spread out on SNS. Then firms are assessed their image by the way they deal with the state of crisis. This paper proposes to figure out user response on SNS according to each crisis response strategies by analyzing event-related twitter data when crisis situations of firms arise. We classify crisis response strategies into response attitude, defensive and accommodative response, and response speed, fast and slow response. This paper suggests optimal crisis response strategy to firms regarding state of crisis propagated on SNS.

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User Recognition Method using Human Body Impulse Response Signals (인체의 임펄스 응답 신호를 이용한 사용자 인식 방법)

  • Park, Beom-Su;Kang, Eun-Jung;Kang, Taewook;Lee, Jae-Jin;Kim, Seong-Eun
    • Journal of IKEEE
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    • v.24 no.1
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    • pp.120-126
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    • 2020
  • We present a user recognition method using human body impulse response signals. The body compositions vary from person to person depending on the portion of water, muscle, and fat. In the body communication study, the body has been interpreted circuit models using capacitance and resistances, and its characteristics are determined by the body compositions. Therefore, the individual body channel is unique and can be used for user recognition. In this paper, we applied pseudo impulse signals to the left hand and recorded received signals from the right hand. The empirical mode decomposition (EMD) method removed noise from the received signals and 10 peak values are extracted. We set the differences between peak amplitudes as a key feature to identify individuals. We collected data from 6 subjects and achieved accuracy of 97.71% for the user recognition application.

A Study on the Importance of Measures for Improving PLM System Usage (PLM 시스템 활용도 향상 방안의 중요도에 관한 연구)

  • Yoo, Jong Kwang;Rim, Seong Taek;Min, Dai Hwan
    • The Journal of Information Systems
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    • v.31 no.1
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    • pp.239-269
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    • 2022
  • Purpose This paper attempts to identify items for improving the usage of PLM(Product Lifecycle Management) systems and suggests ways to prioritize improvement items on the basis of importance. It also tries to find out differences in the importance of improvement items due to the company size, the industry, the job, or the PLM solution. Design/methodology/approach Through a survey from participants to a PLM System Conference, data were collected from a sample of 181 users who had the previous experience in using a PLM system. In order to figure out the differences in the importance among user groups, the F-test with the Scheffe test as a post-hoc analysis was used in case of equal variances and the Welch test with the Dunnett T3 test was used in case of unequal variances. Findings This study sorted out 25 improvement ideas according to their importance assessed by the PLM system users. The top five ideas are improving data consistency, error minimization, fast system response time, enhancing user recognition, and business process improvement. The support group puts higher importance than the general user group in data consistency, fast system response time, enhancing user recognition, business process improvement, dedicated team for data consistency, continuous support from management, hardware performance upgrade, output linkage to other systems, and shortening problem solving duration. The largest company group attaches significantly higher weights than the smallest company group to data consistency, error minimization, fast system response time, business process improvement, dedicated team for data consistency, security with proper access management, output linkage to other systems, and better user interface.

A Study on the YouTube Content Analysis and Users' Emotional Responses Analysis (대학도서관 유튜브 콘텐츠 내용분석과 이용자 감성반응 분석에 관한 연구)

  • Young Song;Ji-Hyun Kim
    • Journal of the Korean Society for information Management
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    • v.40 no.1
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    • pp.73-93
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    • 2023
  • This study conducted a comprehensive analysis and evaluation of library services using YouTube through content analysis of YouTube content and emotional response analysis of user comments. This study analyzed 2,169 YouTube contents and 6,487 comments of users from 61 university libraries. The results showed that the number of 'data' content was the largest among 4 categories, followed by 'communication' and 'education' content, and 'promotion' content. Among the sub-classifications, the number of 'information services' contents was the largest. In the analysis of users' emotional responses to YouTube content, the major categories of users' emotional responses were 'data' content and 'communication' content. Most of the user's emotional responses were positive in all categories of content, and the most frequent user emotional expression was 'good'. In addition, the vocabulary used in the user's emotional response was more about the person appearing in the video than the expression of the content of YouTube contents.

A study of the load distributing algorithm on the heterogeneously clustered web system (이기종 웹 클러스터 시스템에 대한 부하분산 알고리즘의 연구)

  • Rhee, Young
    • The KIPS Transactions:PartA
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    • v.10A no.3
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    • pp.225-230
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    • 2003
  • In this paper, we develope algorithms that distribute the load on the heterogeneously clustered web system, The response time based on the concurrent user is examined for the suggested algorithms. Simulation experience shows that the response time using the dynamically weighted methods seems to have a good results compare to that with the fixed weighted methods. And, also the effectiveness of clustered system becomes better as long as the number of concurrent user increases.

An Improved Approach to Ranking Web Documents

  • Gupta, Pooja;Singh, Sandeep K.;Yadav, Divakar;Sharma, A.K.
    • Journal of Information Processing Systems
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    • v.9 no.2
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    • pp.217-236
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    • 2013
  • Ranking thousands of web documents so that they are matched in response to a user query is really a challenging task. For this purpose, search engines use different ranking mechanisms on apparently related resultant web documents to decide the order in which documents should be displayed. Existing ranking mechanisms decide on the order of a web page based on the amount and popularity of the links pointed to and emerging from it. Sometime search engines result in placing less relevant documents in the top positions in response to a user query. There is a strong need to improve the ranking strategy. In this paper, a novel ranking mechanism is being proposed to rank the web documents that consider both the HTML structure of a page and the contextual senses of keywords that are present within it and its back-links. The approach has been tested on data sets of URLs and on their back-links in relation to different topics. The experimental result shows that the overall search results, in response to user queries, are improved. The ordering of the links that have been obtained is compared with the ordering that has been done by using the page rank score. The results obtained thereafter shows that the proposed mechanism contextually puts more related web pages in the top order, as compared to the page rank score.

Menu Structure Design using Asymmetric Spreading Activation in Mobile Phone (비대칭 활성화 확산 이론을 이용한 휴대폰 메뉴 구조 디자인)

  • Oh, Se-Eung;Myung, Ro-Hae
    • Journal of the Ergonomics Society of Korea
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    • v.28 no.1
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    • pp.1-7
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    • 2009
  • As products are getting more diverse and new products are entering the market faster, customers have trouble learning how to use them. User-oriented menu structures may solve this problem. In order to design user-oriented menu structures, spreading activation theory has been studied. The spreading activation test shows that the strong associative relationship between words has shorter response times. Based on the spreading activation test, asymmetric spreading activation was introduced and a hypothesis that in a well-designed menu structure, association between upper-low menu pairs is not affected by an activation direction was tested for this study. In this study the menu of a cellular phone (Model: SPH-w2900) was extracted, and underwent 1st spreading activation tests. Then, on each menu pair, response time differences (asymmetric transition) by accuracy and directions were analyzed to find out problems in labels and improve menu structures and vocabulary. Second spreading activation tests were conducted to check whether asymmetric transitions decreased. The results showed that response time differences (asymmetric transition) for activation directions were found to be dropped significantly. Asymmetric transitions in spreading activation presented in this study will be helpful to define user-oriented menu structures.

Challenge-Response Authentication with a Smartphone (스마트폰을 이용한 Challenge-Response 인증)

  • Thiranant, Non;Hui, Yvonne Tan Ying;Kim, TaeYong;Lee, HoonJae
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2012.07a
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    • pp.187-190
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    • 2012
  • This paper proposes an one-time authentication system for web applications by making use of the quick-response code, which is widely used nowadays. The process is not time-consuming. It does not require any browser extensions or specific hardware to complete a task. The system uses QR code which is basically a two-dimensional black and white image encoding a piece of digital information. When a user logs into a site, the web server will generate a challenge encoded to form a QR code. The user captures a picture of QR code with a mobile camera which results in decoding the QR code. The challenge shall be sent back to the server; the web server then logs the PC browser in. The authentication using Challenge-Response is easy to understand and the process is fast. The system proposes the improvement of usability and security of online authentication.

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The process of estimating user response to training stimuli of joint attention using a robot (로봇활용 공동 주의 훈련자극에 대한 사용자 반응상태를 추정하는 프로세스)

  • Kim, Da-Young;Yun, Sang-Seok
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.25 no.10
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    • pp.1427-1434
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    • 2021
  • In this paper, we propose a psychological state estimation process that computes children's attention and tension in response to training stimuli. Joint attention was adopted as the training stimulus required for behavioral intervention, and the Discrete trial training (DTT) technique was applied as the training protocol. Three types of training stimulation contents are composed to check the user's attention and tension level and provided mounted on a character-shaped tabletop robot. Then, the gaze response to the user's training stimulus is estimated with the vision-based head pose recognition and geometrical calculation model, and the nervous system response is analyzed using the PPG and GSR bio-signals using heart rate variability(HRV) and histogram techniques. Through experiments using robots, it was confirmed that the psychological response of users to training contents on joint attention could be quantified.

Development of An Optimal Call-response Algorithm of Construction Lift for High-rise Building Construction (초고층 건설용 리프트의 최적 호출 응답 알고리즘 개발)

  • Ahn, Heejae;Lee, Dongmin;Kim, Taehoon;Cho, Hunhee;Kang, Kyung-In
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2018.05a
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    • pp.6-7
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    • 2018
  • Although the importance of the construction lift is increasing, no improvements are being made to its operating system. This study proposed an optimal call-response algorithm of the construction lift for high-rise building construction by using image sensing technology, height measuring sensor, and load cell. This algorithm makes turn-around decision of the construction lift by considering the information and the number of user. It occurs when the call comes from a floor where the construction lift already have passed. The purpose of this study is to reduce the total latency of the construction lift user. Furthermore, it is possible to prevent delay in construction duration by carrying out a priority operation of the construction lift for the critical workforce.

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