• 제목/요약/키워드: User Life

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스마트 장기요양 애플리케이션의 사용자 만족도 개선방안 도출: 심층 인터뷰와 토픽 모델링 활용 (User Satisfaction Enhancement of 'Smart Long-Term Care' Mobile Application: In-depth Interview and Topic Modeling)

  • 홍서의;안재영;권영심
    • 한국IT서비스학회지
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    • 제21권1호
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    • pp.163-179
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    • 2022
  • Two dominant phenomena in modern world; population ageing and digitalization, have led public sector organizations to heavily rely on B2C(Business-to-Consumer) mobile applications. Yet, fatal concerns and complaints have often been raised by the mobile application users, notably from social welfare sector. With the continual expansion of digital landscape as well as the growth of life expectancy, usage of mobile applications has become prevalent across the stakeholders involved in social welfare sector. 'Smart Long-Term Care (SLTC)', inter alia, is a primary example of such mobile applications, designed to support Long-Term Residential Care (LTRC) service. The main goal of SLTC is to serve more convenient and practical LTRC service for both caregivers and care receivers. To examine user satisfaction of SLTC mobile application, this study investigates existing challenges and means to improve user satisfaction. Hence, we conducted this study using two methods: in-depth interview and topic modeling. Interestingly, two research outcomes commonly indicated that 5 factors (stability, accessibility, usefulness, responsiveness, and ease of use) were found significant in affecting user satisfaction of SLTC. Our findings suggest that the aforementioned factors can be seen as potential causes of the genuinely low user satisfaction. Eventually, this work will be a stepping-stone to elevate the overall quality level of LTRC service along with the user satisfaction degree of SLTC mobile application.

소셜 지능로봇의 특성이 만족과 사용의도에 미치는 영향: 1인 가구 소셜 지능로봇 사용자를 중심으로 (The Effect of Characteristics of Social Intelligence Robots on Satisfaction and Intention to Use: Focused on User of Single Person Households)

  • 전규리;이채현;정성미;최정일
    • 품질경영학회지
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    • 제52권1호
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    • pp.95-113
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    • 2024
  • Purpose: This study focused on the societal changes associated with the entry into an ultra-aged society and the increase in single-person households. The core objective of this research is to investigate how social intelligent robots can bring about positive changes in the lives of individuals in single-person households and how such changes influence user satisfaction and the intention to use these robots. Methods: The study employed a cross-sectional analysis using a structural equation model. A survey designed to assess the impact of social intelligent robots' characteristics, such as perceived encouragement, empathy, presence, appearance, and attachment, on user satisfaction and usage intentions was conducted. Data were collected from a total of 335 users and analyzed using the structural equation model. Results: In the characteristics of social intelligent robots for single-person households, it was found that empathy, presence, and attachment significantly influenced satisfaction, while perceived encouragement, empathy, and attachment significantly influenced usage intentions. The research results indicate differences between enhancing user satisfaction and increasing the intention to use social intelligent robots. The findings suggest the essential need for a user-centric approach in the design and development of social intelligent robots. Additionally, it was observed that emotional support plays a crucial role in users' experiences with social intelligent robots. Conclusion: This study verified the impact of social intelligent robots on satisfaction and usage intentions based on users' experiences. It examined the influence of linguistic, visual, and personal characteristics of robots on user experiences, providing insights into how technological and human aspects of social intelligent robots interact to shape user satisfaction and usage intentions. Consequently, the study confirmed that social intelligent robots can bring positive changes to human life, emphasizing the necessity for the advancement of robot technology in a human-centric direction.

Wearable Computers

  • Cho, Gil-Soo;Barfield, Woodrow;Baird, Kevin
    • 섬유기술과 산업
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    • 제2권4호
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    • pp.490-508
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    • 1998
  • One of the latest fields of research in the area of output devices is tactual display devices [13,31]. These tactual or haptic devices allow the user to receive haptic feedback output from a variety of sources. This allows the user to actually feel virtual objects and manipulate them by touch. This is an emerging technology and will be instrumental in enhancing the realism of wearable augmented environments for certain applications. Tactual displays have previously been used for scientific visualization in virtual environments by chemists and engineers to improve perception and understanding of force fields and of world models populated with the impenetrable. In addition to tactual displays, the use of wearable audio displays that allow sound to be spatialized are being developed. With wearable computers, designers will soon be able to pair spatialized sound to virtual representations of objects when appropriate to make the wearable computer experience even more realistic to the user. Furthermore, as the number and complexity of wearable computing applications continues to grow, there will be increasing needs for systems that are faster, lighter, and have higher resolution displays. Better networking technology will also need to be developed to allow all users of wearable computers to have high bandwidth connections for real time information gathering and collaboration. In addition to the technology advances that make users need to wear computers in everyday life, there is also the desire to have users want to wear their computers. In order to do this, wearable computing needs to be unobtrusive and socially acceptable. By making wearables smaller and lighter, or actually embedding them in clothing, users can conceal them easily and wear them comfortably. The military is currently working on the development of the Personal Information Carrier (PIC) or digital dog tag. The PIC is a small electronic storage device containing medical information about the wearer. While old military dog tags contained only 5 lines of information, the digital tags may contain volumes of multi-media information including medical history, X-rays, and cardiograms. Using hand held devices in the field, medics would be able to call this information up in real time for better treatment. A fully functional transmittable device is still years off, but this technology once developed in the military, could be adapted tp civilian users and provide ant information, medical or otherwise, in a portable, not obstructive, and fashionable way. Another future device that could increase safety and well being of its users is the nose on-a-chip developed by the Oak Ridge National Lab in Tennessee. This tiny digital silicon chip about the size of a dime, is capable of 'smelling' natural gas leaks in stoves, heaters, and other appliances. It can also detect dangerous levels of carbon monoxide. This device can also be configured to notify the fire department when a leak is detected. This nose chip should be commercially available within 2 years, and is inexpensive, requires low power, and is very sensitive. Along with gas detection capabilities, this device may someday also be configured to detect smoke and other harmful gases. By embedding this chip into workers uniforms, name tags, etc., this could be a lifesaving computational accessory. In addition to the future safety technology soon to be available as accessories are devices that are for entertainment and security. The LCI computer group is developing a Smartpen, that electronically verifies a user's signature. With the increase in credit card use and the rise in forgeries, is the need for commercial industries to constantly verify signatures. This Smartpen writes like a normal pen but uses sensors to detect the motion of the pen as the user signs their name to authenticate the signature. This computational accessory should be available in 1999, and would bring increased peace of mind to consumers and vendors alike. In the entertainment domain, Panasonic is creating the first portable hand-held DVD player. This device weight less than 3 pounds and has a screen about 6' across. The color LCD has the same 16:9 aspect ratio of a cinema screen and supports a high resolution of 280,000 pixels and stereo sound. The player can play standard DVD movies and has a hour battery life for mobile use. To summarize, in this paper we presented concepts related to the design and use of wearable computers with extensions to smart spaces. For some time, researchers in telerobotics have used computer graphics to enhance remote scenes. Recent advances in augmented reality displays make it possible to enhance the user's local environment with 'information'. As shown in this paper, there are many application areas for this technology such as medicine, manufacturing, training, and recreation. Wearable computers allow a much closer association of information with the user. By embedding sensors in the wearable to allow it to see what the user sees, hear what the user hears, sense the user's physical state, and analyze what the user is typing, an intelligent agent may be able to analyze what the user is doing and try to predict the resources he will need next or in the near future. Using this information, the agent may download files, reserve communications bandwidth, post reminders, or automatically send updates to colleagues to help facilitate the user's daily interactions. This intelligent wearable computer would be able to act as a personal assistant, who is always around, knows the user's personal preferences and tastes, and tries to streamline interactions with the rest of the world.

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모바일 어플리케이션 활용도를 높이기 위한 사용성 분석 시스템 설계 및 구현 (Implementation and Design of Usability Analysis System for Upgrading the Usage of Mobile Applications)

  • 구현우;이창환;김의창
    • 디지털융복합연구
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    • 제10권2호
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    • pp.171-182
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    • 2012
  • 많은 기업과 개발자들이 사용자들에게 제공할 모바일 어플리케이션을 개발하고 있으나 대부분의 모바일 어플리케이션들이 사용자들의 요구를 만족시키지 못하고 사장되고 있는 실정이다. 본 연구에서는 스마트 단말기 및 모바일 어플리케이션 시장에서 모바일 어플리케이션의 수명이 짧은 이유를 분석하고 이를 바탕으로 어플리케이션의 동적인 사용자 사용성 분석 시스템을 개발하였다. 기존의 사용성 분석을 위한 기법은 전문가 및 사용자들의 설문 및 토의를 통해 진행됨으로써 실 사용자의 맞춤형 분석이 진행되지 못하고 많은 시간과 비용이 발생했다. 본 논문에서는 실 사용자를 대상으로 동적인 사용성 분석 시스템을 개발하였다. 어플리케이션의 생명력이 증가하게 되면 개발자의 이익을 증가시킬 수 있으며, 사용자 입장에서는 맞춤형 콘텐츠를 사용자의 요구에 맞게 서비스를 제공받을 수 있다.

일상생활활동에 대한 생활시간 분석 : 서울에 거주하는 한국 성인을 대상으로 (An Analysis of Time Use on Activities of Daily Living : Considering Korean Adults in Seoul)

  • 이동훈;이호진;정민근
    • 대한산업공학회지
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    • 제37권2호
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    • pp.105-117
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    • 2011
  • This study describes behavioral characteristics of Korean population over twenty years old in a variety of activities of daily living by analyzing the raw data of the time use survey provided by Statistics Korea (KOSTAT). Seven activities and forty four sub-activities of daily living were selected for analysis : personal care, employment, household care, family care, voluntary work and community participation, social life, recreation and leisure, and travel. In order to quantitatively understand how Korean adults spend their time for a day and how their lifestyle changes over time, we collected the time recorded by 3,673 respondents in three surveys over the past ten years (in 1999, 2004, and 2009). Then, we performed analysis of variance to compare the behavioral characteristics by user age and gender based on the mean time of each activity. The differences in behavior among user groups and over time could be used to design ergonomic products and services based on user experience, especially for universal design of housing and transportation facilities.

상황인식 컴퓨팅의 개념과 도서관 정보서비스에의 적용 (The Concept of the Context-Aware Computing and Its Application to the Library Information Services)

  • 이정미
    • 한국비블리아학회지
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    • 제23권1호
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    • pp.179-194
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    • 2012
  • 본 연구는 유비쿼터스 컴퓨팅 연구의 중요한 주제로 거론되고 있는 상황인식컴퓨팅의 도서관 정보서비스 적용에 관한 연구이다. 상황인식컴퓨팅은 이용자의 상황정보를 수집, 분석하여 이용자에게 최적화된 서비스를 제공하는 모바일 컴퓨팅 기술이다. 상황인식컴퓨팅의 개념은 90년대 말부터 논의되었으나 기술적 제한으로 인해 최근까지는 그 현실성이 크게 부각되지 않았었다. 최근의 정보통신기술의 급속한 발전과 스마트폰 사용을 필두로 한 모바일 정보검색의 대중화는 상황인식컴퓨팅을 현실에 적용시킬 수 있게 만들었으며 다양한 분야에서 그 유용성을 확인시켜주고 있다. 본 논문은 상황인식컴퓨팅의 개념을 소개하고 각종 사례를 살펴보며, 상황인식 컴퓨팅 서비스에 대한 이용자의 인식, 요구를 조사하여 도서관 환경에 적용해봄으로써 보다 이용자 중심적인 도서관 정보서비스를 제안하고자 한다.

사용자 인터랙션을 지원하는 HTML5 기반 e-book 뷰어 시스템의 요구사항 분석 및 설계 (Requirements Analysis and Design of an HTML5 Based e-book Viewer System Supporting User Interaction)

  • 최종명;박경우;오수열
    • 디지털산업정보학회논문지
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    • 제9권2호
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    • pp.33-40
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    • 2013
  • E-books have been popular and common in everyday life during past a decade, and the market is expected to grow much more because of the popularity of tablet computing devices such as iPad. With the helps from the devices, people want to read or experience more interactive, fun, and informative e-book contents. In order to meet those needs, we introduce requirements of an e-book viewer system that supports user interaction, 3D modeling view, and augmented reality. We also introduce some design issues of the system and its concept proof prototype system. We determine to adopt HTML5 for e-book content format because it already supports content rendering, multimedia, and user interaction. Furthermore, it is easy to implement e-book viewer because there is already Webkit component for HTML5. We also discuss design issues for integrating an Augmented Reality viewer with Webkit-based e-book viewer. This paper will give e-book viewer developers and contents developers some guidelines for new e-book systems.

최신 문화 예술공연 정보 제공 어플리케이션 연구 (A Study of Information About Culture And Art Based On Application)

  • 구민정;신예리
    • 문화기술의 융합
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    • 제1권4호
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    • pp.65-69
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    • 2015
  • 본 연구는 안드로이드 스마트폰에서 최신 문화 관람 및 정보를 제공하는 App을 개발하여 사용자가 문화생활을 즐기고자 할 때 이 DB를 사용하여 각 뮤지컬, 연극, 영화 별로 사용자가 원하는 정보를 검색하여 열람할 수 있고 또한 리뷰 등록 및 열람이 가능하다. 또한 관리자는 관리자(Administrator)모드로 로그인하여 문화 정보를 관리하고 사용자들의 정보를 확인할 수 있게 함으로써 시스템 관리를 원활이 이루어지게 한다. 또한 사용자는 사용자(User)모드로 로그인을 하여 문화 정보를 열람할 수 있고, 감상평을 기록하고 친구그룹의 추천기능을 통해 신뢰할만한 공연정보를 확인하여 여가생활을 문화 활동으로 즐길 수 있도록 한다.

UCITA상의 전자정보거래 당사자 간의 법률관계 (Legal Relation of Parties on Transactions in UCITA)

  • 오병철
    • 무역상무연구
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    • 제29권
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    • pp.197-223
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    • 2006
  • Uniform Computer Information Transactions Act (UCITA) is the first legislative attempt in the world that deals with transaction of digital information. This however gave rise to endless controversies and as of February 10, 2003, its life as the uniform law has expired. There are four kinds of relationships that UCITA regulates for the entities involved in information trading namely, 1) Relationship between licenser and licensee 2) The triangle relationship between dealers, end-user and publisher 3) Relationship between information right transferor and transferee 4) Relationship between financier, licenser and licensee. Amongst these, the most significant one is the triangle relationship amongst the publisher, commonly known as the licenser in the mass market, end-user and dealer. At the essence of the relationship is that the dealers is liable to refund the payment for the information regarding the end user if he/she does not agree with the publisher on the license of the common market. Looking at the relationship between license transferor and transferee, the transfer of license may be prohibited but the special contract must be conspicuously carried out. The relationship financier, licenser and licensee is unique to the United States and is rather unfamiliar to us. UCITA has been criticized for preferentially protecting the benefits of licensers especially when it comes to the specific regulations for the relationship. Therefore, it is not advisable to blindly accept UCITA regulations. However, UCITA does have components that we can utilize in formulating our own digital information trade regulations, save its proprietary nature as an American law and its preferential treatment for licensers.

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주거 내 PC사용공간의 사용실태 및 사용자의식에 관한 연구 (A Study on PC using State and Demand of User's at Home)

  • 정별아;김봉애
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2005년도 추계학술대회 논문집
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    • pp.143-146
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    • 2005
  • The objective of this study is to provide new direction on house design in consideration of the user's life pattern. To this end, pc usage status at home, demand for pc using space, and requirements for pc room interior were analyzed. A survey was taken by parents and the SPSS win.10 was applied for analysis. The survey was conducted for 2 months, starting May 2004 to see the computer usage at home, demand and satisfaction for the computer's room. The results of this study were as follows; The oldest son or daughter in a family was the main user of the computer, posting 71%. 42percent of respondents said they used the pc in their son's and daughter's room while 36% answered living room. It reflects that the whole family want to use the pc in their sharing room, or for their children's convenience. Currently, inconvenience of space-related constraints for using the pc was not that high, which possibly stems from a lack of awareness of inconvenience in using the pc. However, the need for furniture and space for refreshment was suggested. Through this study, it is expected that new housing designs need to be made to reflect these requirements into interior design and building plan for user's convenience.

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