• Title/Summary/Keyword: User′s Impact

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Exploring the Influence of the Internet Shopping Mall's Quality Factors on User Trust and Acceptance (인터넷 쇼핑몰이 갖는 품질요인이 사용자 신뢰와 수용에 미치는 영향에 대한 연구)

  • Lee Kung-Chang;Kang Byung-Uk;Suh Bomil;Kim Jong-Uk
    • Korean Management Science Review
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    • v.22 no.1
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    • pp.27-46
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    • 2005
  • As the electronic commerce has grown dramatically, visiting the Internet shopping malls is accepted as one of our daily life. Despite many studies about user acceptance of the Internet shopping malls, it still remains unanswered how the Internet shopping mall's three quality factors such as system qualify, Information qualify, and service quality affect user trust, and eventually user acceptance of the mall. To investigate this issue, we propose a research model in which six external factors such as three qualify factors as well as self-efficacy, subjective norm, and trust have a significant impact on user's attitude and intention to use the mall. After garnering 244 valid questionnaires from users, we analyze them with structural equation modeling. Experiment results show that the Internet shopping mall's three quality factors such as system quality, information qualify, and service quality significantly Influence user trust for the mall, which in turn impacts user's perceived usefulness, attitude toward using the mall. Another external factors such as self-efficacy and subjective norm also influence user's perceived ease of use and perceived usefulness respectively, affecting user's attitude altogether. Implications and further research directions are presented.

An Empirical Study on the User's Acceptance and Resistance in Adoption Stage of the uTradeHub (uTradeHub 수용단계별 사용자 저항 및 수용에 관한 연구)

  • Kim, Jung Sok;Song, Chae Hun;Song, Sun Yok
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.57
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    • pp.243-282
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    • 2013
  • This study aims to develop the research model about the factors that have impact on uTradeHub users' acceptance and resistance to innovation. The followings show the research hypotheses and the results of test. i) The result of H1 empirical analysis confirmed that relative advantage and task adaptedness of e-Trade have more impact on acceptance of innovation than on resistance to it. And also perceived risk and complicity of e-Trade have more impact on resistance of innovation than on acceptance to it. ii) The result of H2 analysis confirmed that the characteristics of foreign trading companies (support by CEO and IT infra maturity) has more impact on acceptance of innovation than on resistance to it. iii) The result of H3 analysis confirmed that characteristics of uTradeHub user' resistance has more impact on resistance of innovation than on acceptance to it. And also, it was confirmed that acceptance of innovation has more impact on the diffusion of e-Trade than resistance to innovation. iv) The result of H4 analysis confirmed that the difference of the degree and factors that has impact on the user's resistance and acceptance by adoption stage of e-Trade. This study has significance in that it arranges the concept and stages of e-Trade systematically and, unlike other studies, it goes beyond the acceptance and diffusion of e-Trade to the inclusion of resistance together in the model.

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The Impacts of Vegetation and Soil Characteristics on Recreation Behavior in Urban Park - The Cases of Kumkang Park and Children′s Park in Pusan - (이용객의 이용행위가 도시내공원의 토양 및 식생에 미치는 영향 -부산 어린이대공원과 금강공원을 중심으로-)

  • Lee, Kyong-Jae;Kim, Sun-Hee;Cho, Woo
    • Korean Journal of Environment and Ecology
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    • v.7 no.1
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    • pp.49-57
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    • 1993
  • This study was executed to investgate the impacts of vegetation and soil characteristics on the user's impact in Children's Park and Kumkang Park, Pusan. In survey sites, twenty plots of 100$m^2$ size were set up. The degree of soil hardness was showed above 90kg/$\textrm{cm}^2$ in using area, which was prevented to the plants growth. The user's control was effective to the soil surface softening, while that effects of the other soil characteristics were not cleared. In the analysis of Plant community structure, especially, shrub vegetation was severely damaged. And the user's impact was due to the lowering of species and maximum species diversity. The recreation area protection of the two years was positively operated to the natural vegetation restoration and species diversity enhancement.

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An Analysis of the SaaS Quality Impact on the Service Performance and Loyalty (SaaS(Software as a Service) 품질이 서비스 성과 및 충성도에 미치는 영향)

  • Kim, Eun-Hong;Park, Young-Sun;Nam, Kyung-Ok
    • Journal of Information Technology Services
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    • v.10 no.3
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    • pp.127-147
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    • 2011
  • Business organizations today have sought management effectiveness and efficiency utilizing information technologies. In particular, small and medium-sized enterprises short of information resources tend to rely more on outsourcing for accomplishing their own information strategies. SaaS(Software as a Service) has recently become one of the powerful outsourcing alternatives. This study tries to identify the influence of the SaaS quality on the service performance and loyalty. A SaaS quality model is developed including tangibles, reliability, responsiveness, assurance, and empathy. Then they are hypothesized to have influence on the service performance defined as user satisfaction, individual performance, and organizational performance. Service performance is considered to have an impact on the loyalty to service. Findings from a survey to test hypotheses on the relationship among SaaS quality, performance and loyalty show these variables are significantly important to widespread adoption of SaaS.

Understanding User's Continuous Use of Financial Technology Products

  • Wanchao Liu;Huosong Xia;Jian Mou
    • Asia pacific journal of information systems
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    • v.31 no.2
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    • pp.236-256
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    • 2021
  • Online financial technology products are an important consumer finance innovation. While a large body of previous research has focused on initial adoption and consumer willingness to use these products, little research explores the continued use of these products beyond the initial adoption phase. In particular, special attention should be paid to how users' trust and perceptions of privacy and security affect continued use behavior. This paper integrates the expectation confirmation model of information system continuance (ECM-ISC), the information system success model (ISSM) and the security and trust literatures to investigate continued use of online financial technology. To test the research model, we collected 398 valid questionnaires from Ant Credit Pay users. The research results show that system and service quality positively impact users' expectation confirmation, while information quality has no significant impact. Expectation confirmation and perceived usefulness positively affect user satisfaction. Moreover, the user's perception of privacy and security plays a vital role in user satisfaction. Satisfaction and perceived trust jointly promote users' continuance behaviors. Findings of this study indicates the importance of the information system success factors and security factors due to their influence on the continued use of Fintech products. This conclusion has implications for enterprises in improving the product qualities and enhancing the degree of security to meet user needs.

Font Recommendation System based on User Evaluation of Font Attributes

  • Lim, Soon-Bum;Park, Yeon-Hee;Min, Seong-Kyeong
    • Journal of Multimedia Information System
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    • v.4 no.4
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    • pp.279-284
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    • 2017
  • The visual impact of fonts on lots of documents and design work is significant. Accordingly, the users desire to appropriately use fonts suitable for their intention. However, existing font recommendation programs are difficult to consider what users want. Therefore, we propose a font recommendation system based on user-evaluated font attribute value. The properties of a font are called attributes. In this paper, we propose a font recommendation module that recommends a user 's desired font using the attributes of the font. In addition, we classify each attribute into three types of usage, personality, and shape, suggesting the font that is closest to the desired font, and suggest an optimal font recommendation algorithm. In addition, weights can be set for each use, personality, and shape category to increase the weight of each category, and when a weight is used, a more suitable font can be recommended to the user.

Analysis on the Factors that Affect the User's Intention of Reusing Mobile App-based Tourism Contents (모바일앱 관광콘텐츠 사용자의 재사용의도에 미치는 영향요인 분석)

  • Ko, Yung-Kwan;Kim, Keun-Hyung
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.844-855
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    • 2011
  • The purpose of this study is to identify factors on the user's intention of reusing mobile app-based tourism contents and the relationship among those factors. For those purpose, we expanded the existing TAM(Technology Acceptance Model) by introducing the variables such as characteristics of mobile app-based tourism contents, which are context, ubiquitous connectivity, service quality and perceived value as external variables of the TAM. The survey was conducted by users who have previously experienced mobile app-based tourism contents. Structural equation modeling was used to Investigate the relationships between the factors. The results showed that the ubiquitous connectivity and perceived value were found to have a positive impact on both perceived usefulness and perceived ease of use. The perceived usefulness were found to have a positive impact on the attitude. Finally, The attitude were found to have a positive impact on the user's intention of reusing.

The Effect of Service Quality on the Reuse Intention of a Chatbot: Focusing on User Satisfaction, Reliability, and Immersion

  • Kim, Minjin;Chang, Byenghee
    • International Journal of Contents
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    • v.16 no.4
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    • pp.1-15
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    • 2020
  • This study examined the impact of chatbot service quality (process quality, outcome quality, and servicescape quality) on user satisfaction and reliability by identifying the relationships between user satisfaction, reliability, immersion, and the paths of three variables influencing reuse intention. The survey was conducted of Korean users in their teens and 70s who had experience using chatbot services. A total of 218 convenience samples were extracted and the data analyzed. By the IS success and SERVQUAL model, the results of structural equation modeling revealed that the chatbot service quality did not affect user satisfaction and reliability. However, user satisfaction and reliability of the chatbot services were shown to lead to reuse intention, and user satisfaction was shown to affect immersion and immersion in reliability. The results showed that satisfaction, reliability, and immersion in the chatbot services were important factors in the chatbot reuse intention. Through the satisfaction and reliability gained through the service, the users wanted to reuse the chatbot services, especially the chatbot services that gained reliability, which will have a greater impact on reuse intention. We can use these results as marketing information to attract loyal customers by identifying the reuse intention of the chatbot service users.

Trail and Campground Deteriorations and Use Impact on their Natural Environment in Mt. Kaya National Park (가야산국립공원의 등산로 및 야영장 훼손과 주변 환경에 대한 이용영향)

  • 권태호;오구균;정남훈
    • Korean Journal of Environment and Ecology
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    • v.3 no.1
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    • pp.81-94
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    • 1989
  • Use impacts to trail and campground deteriorations and their changes of natural environment were studied in Mt. Kaya National Park in 1989. The entire width, bare width and maximum depth of trail as the trail condition were significantly greater on the more heavily used trail. Deteriorations of trail which were surveyed at the total of 51 were significantly different from those of non-deteriorated points. The changes of soil and vegetation of trailsides were not found at a uniform tendency but could be more clearly grouped by the types of user's disturbance, and use impact on trailside had reached 15m inside of forest. Percentage of area for Class 5 in campsite was about 36% and about 69% of campsite area was more severe than Class 3. Recreational activities retarded the diameter growth of trees in campsite and accelerated the different composition of species. Soil and vegetative factors adapted to understand the difference of use amount and the realm of use impact could be sorted. The realm influenced by user's disturbance was about 50m from the core of campsite. Fraxinus rhynchophylla, Rhus trichocarpa, Symplocos chinensis for. pilosa and Stephanandra incisa were considered as the tolerant species to user's impact.

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Recreation Impacts on Soil and Vegetation and Estimation of Psychological Carrying Capacity in Mt. Bukhan National Park (북한산 국립공원의 토양 및 식생에 대한 이용영향 및 심리적 수용력의 추정)

  • 이경재;김준선;우종서
    • Korean Journal of Environment and Ecology
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    • v.1 no.1
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    • pp.46-65
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    • 1987
  • This study was excuted to measure the user's impact area of the Bukhan Mountain National Park. Eighteen sites of the campsite and the picnic area were sample to measure the impact rating of soil and vegetation. And three belt transects were sampled to analyze soil properties and vegetational change by the user's impact. Also user's psychology was investigated through questionnaires with the visitor and 726 answers were collected from May to June in 1987. The regression equation was significant between the distance and the soil hardness. individual number per 100$m^2$, herb coverage and similarity index from the center of picnic area to the non-use site. The tolerant tree against user's impact are Lespedza maximowiczii. Stephanandra insica, Actinidia arguta Symplocos chinensis for. pilosa and the sensitive trees were Fraxinus rhy chophylla Sorbus alnifolia. and Rhodadendron mucronulatun. The facilities factor and social factor are the most affecting factors to User's psychology by the varimax rotated factor analysis. The carrying capacity of the picnic area was 25$m^2$ per man by the degree of psychological satisfaction.

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