• Title/Summary/Keyword: USER MANAGEMENT

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Evaluating Users' Occurrences Number and Interaction of Maintenance Management Personnel's Response for Mechanical Defects Complaint in Complex Building (복합건물에서 사용자의 기계결함민원 원단위 및 유지관리조직 대응의 상호작용 평가)

  • Kwak, Ro-Yeul
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.3
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    • pp.95-102
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    • 2018
  • In order to understand interaction between building users' occupant performance and building maintenance performance of maintenance management personnel, actual data from maintenance activities of buildings were analyzed. Also, using building defect customer complaint data reported by building user, satisfaction data on building maintenance services of building users and service response time of maintenance management personnel, a method for evaluating interaction of buildings with the same purpose and same size was proposed. Throughout analysis, average number of occurrences per unit area per year for the mechanical complaints in complex building were presented. In addition, using building users' satisfaction with facility management services, attitude of responding to business obstacles, number of occurrences per unit area per year of mechanical complaints and complaint processing speed, interaction was comprehensively identified and compared.

A Study on Public Library Management Improvement with Use Survey (공공도서관 이용조사를 통한 경영개선에 관한 연구)

  • Lee, Kyeong-Ran
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.24 no.2
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    • pp.5-30
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    • 2013
  • The purpose of this study is to present a management improvement suggestion for better user satisfaction. For this, this research looked into the current issues of public libraries with literature review. Then a survey of eight hundred users in four libraries in Y-gu, D Metropolitan City was conducted to figure out users' needs. As a result, the purpose of use, visit frequency and programs demanded are turned out to show statistically significant differences. Based on this result, finally, this study suggests an advisable management direction for public libraries and practical ways to improve user satisfaction.

A Study of Current Issues and Recommendations for E-Journal Management: Focus on Academic Libraries (전자저널 관리 현황과 개선 방안에 관한 연구 - 대학도서관을 중심으로 -)

  • Lee, Lan-Ju
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.24 no.2
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    • pp.247-268
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    • 2013
  • The purpose of this study was to provide suggestions for the effective management of e-journals in academic libraries. Existing literatures were reviewed, web sites were examined, and informal interviews with librarians were conducted. This study comprehensively discussed various aspects of e-journal management, including 1) user behavior, 2) selection, acquisition, and evaluation, 3) access and search, 4) user education and its promotion, 5) archiving, 6) open access, 7) collection development policy.

Development of POI Management Tool for Folksonomy (Folksonomy를 위한 POI 관리도구 개발)

  • Xin, Jin;Park, Yong-Jin;Song, Eun-Ha;Ahn, Si-Hoon;Nam, Seung-Hoon;Jeong, Young-Sik
    • Journal of KIISE:Computing Practices and Letters
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    • v.14 no.7
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    • pp.694-702
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    • 2008
  • The web might be today's most widely-used technology and over the past few years, the web has evolved through various phases and is a mature technology Specially, the web interface technologies, such as folksonomy, tagging, RSS have been developed and changed with respect to user-friendly. In this paper, we should apply to not only the general structure scheme but also the tagging technology for POI information management and develop POIM(POI Management tool)for it. For POI service with user-friendly, the user can available to define, modify, and delete for a specific POI object based on XML by using POIM and then these should be saved on GML.

Performance Benefits of Virtual Path Tunneling for Control and Management Flows in the Broadband ATM Network

  • Choi, Jun-Kyun;Kim, Soo-Hyung;Kim, Nam;Sohn, Sung-Won;Choi, Mun-Kee
    • ETRI Journal
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    • v.21 no.4
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    • pp.23-28
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    • 1999
  • In this paper, we analyze the performance benefits of broadband ATM networks when the call control and management flows are separated from user data flows. The virtual path tunneling concept for control and management flows are applied to the same physical ATM networks. The behaviors of channel throughput and transfer delay are analyzed. It results that the proposed virtual short-cut paths can maintain the network being stable with acceptable bandwidth. They are very useful to provide the stable control and management capabilities for Internet and mobile applications in the broadband ATM networks. In our numerical results, the effective throughputs of the proposed virtual shout-ut channel are about three times than those of end-to-end user data channels with hop distances of 10, and about two times than those with hop distance of 5 when the link blocking probability increases to 0.1. It concludes that the effective channel bandwidth are greatly reduced down while physical links are not stable and user traffic flows are occasionally overflowed.

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Menu Layout for Touch-screen Phones Based on Various Grip Postures (다양한 파지 방법에 따른 터치스크린 폰 메뉴 레이아웃에 관한 연구)

  • Cho, Sung-Il;Park, Sung-Joon;Jung, Eui-S.;Im, Young-Jae;Choe, Jea-Ho
    • Journal of Korean Institute of Industrial Engineers
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    • v.36 no.1
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    • pp.52-58
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    • 2010
  • The level of competition has reached the limits in cellular phone market and the cellular phone manufacture companies started to focus their solution in user interface. Design issues with controllability led the development and renovation of such products to the use of the touch-screen phone. Depending upon the readability, technical advances, portability and controllability, user satisfaction of touch-screen phones could vary significantly. In this research, the controllability was dealt in regard to various grip postures, in order to improve menu layout which fits for using the thumbs of both hands and a thumbs of single hand. Regression models are found to the suggest the location of buttons on the screen by redesigning the menu layout, it is expected to improve both controllability and satisfaction of the user. This result can be applicable not only to mobile phone design, but also to the design of various hand-held devices using a touch screen.

Development of a Usability Evaluation Structural Model on Car Driver (승용차 운전자에 대한 사용성 평가 구조 모형 개발)

  • Park, Jun-Soo;Park, Sung-Joon;Lim, Young-Jae;Jung, Eui-S.
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.6
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    • pp.843-851
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    • 2010
  • This study aims to systematically develop a usability evaluation model using the Structural Equation Model (SEM) from experiment of usability on using vehicle. Vehicle developers have been adding many functions for enhance the user satisfaction. But it will be made the trade-off problem of usability and design elements of vehicle interior from attempt to make best usability satisfaction in a restricted space. To solve the trade-off problem, we set a new solution criterion from usability evaluation model. The usability experiment is based on major activity pool from derived user's acts pattern in vehicle for make more accurate usability evaluation model. And this model was built with twenty-nine measurement variables for the evaluation of usability of vehicle user. As a result, the proposed SEM model showed statistical significance as well as a high level of R Square (0.7144). This model shows the relationships of detailed usability and design elements. According to the result, this study introduces the criterion to secure the best satisfaction of usability and design elements.

A Preliminary Study on the Effective Management Plan for the International Science Business Library (국제과학비즈니스도서관의 효과적 운영에 관한 기초연구)

  • Park, Hyun-Hee;Lee, Sung-Sook
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.235-254
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    • 2015
  • The aim of this study is to propose the effective management plan for (New) Library at International Science Business Belt in Korea. For this purpose, this study analyzed cases of domestic and overseas libraries which have been providing the special Science Business Service. Also user questionnaire surveys were conducted for the user demand in (New) Library. Based on case studies and user surveys, the management plan for ISBL was suggested as follow with its division into five realms; that is, information resources and special programs, manpower, space facilities, internal cooperation and international network. The research could be used as basic resources for the International Science Business Library in Korea.

A Study of Password Management Methods for System in Access Control (시스템 접근통제를 위한 패스워드 관리 방안에 대한 연구)

  • Baek, Jong-Il;Park, Dea-Woo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2011.10a
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    • pp.303-306
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    • 2011
  • System solutions for access control to the user's personal when you want to authenticate to the system is used. The valid user is really just a part of authorized users, the suitability of a valid user has been authenticated are not sure whether the problem is the fact. For example, one developer in the Unix operating system can be valid, but do not have permission to access the system should be limited for. In this paper, a single account for multiple users to use the system operational issues to improve the fine-grained delegation of authority, the session audit, the administrator account's policy-based management, with full rights the administrator account of distribution management and auditing the system overall is the study of access control measures.

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A Study on Factors Affecting Intention to Use Connected Cars (커넥티드카 이용의도에 영향을 미치는 요인에 관한 연구)

  • Jeen, Sungkwang;Kim, Seog;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.49 no.3
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    • pp.359-374
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    • 2021
  • Purpose: This study attempted to verify which factor affects the intention to use of the connected car that has recently emerged. Methods: Based on prior researches, this study derives the characteristics of connected car that affects user intention and designs research model for empirical analysis. A structured questionnaire was conducted for those who drive cars, and a total of 292 usable responses were collected and empirically analyzed using SPSS and PLS. Results: The results of this study are as follows; service quality, hedonic motivation, and social influence have a significant effect on perceived value, but system quality, information quality, user innovation, experience and facilitating condition did not. In addition, it was found that system quality, information quality, service quality, user innovation, facilitating conditions and social influence have a significant effect on satisfaction, but hedonic motivation and experience did not affect satisfaction. Conclusion: The findings of this empirical analysis have implications for effectively recognizing the value of connected cars based on the technology of information systems to users and establishing sustainable growth strategies for connected car producers and suppliers.